get frustrated when hotels say wifi available but it never works as multiple room are trying to share a pathetic

choice of meals and the desserts are delicious i would ud83dudcaf percent cent reccommend the bar has a very

large airy room -spotless - plenty of parking welcoming atmosphere with helpful and friendly staff

special praise for sandra who was fantastic at breakfast time

excellent breakfast and service good bar and real local ales

the wifi wasn't great and dropped off several times.

breakfast was fantastic and very allergen

great location, excellent breakfast, and extremely helpful staff.

the house and garden are both well presented with good parking facilities

wifi was not great in the room and as the phone reception was sketchy this concerned me that we

there was no fire which is why we were told there was no laundry, but there was a problem with laundry delivery

i find this happens quite often when contract laundry companies are used by the hotel

buffet breakfast was good

really nice touch having a play area for kids and rooms very spacious

ev chargers were excellent, however i didn t know you had them until i arrived

round the hotel were very friendly and helpful and it was a great bonus that there is a swimming pool/leisure

facilities - great spa treatments that were keenly priced. breakfast was very good.

it s a nice hotel the spa is a nice bonus

everything you needed was there. beautiful location. friendly helpful staff. amazing pool.

had a fantasic time here all staff was friendly even the room service was really good

excellent food & bar

breakfast was excellent

breakfast was also good

the bar closed at 6pm so needed to book food elsewhere but plenty of options

can t be helped with a bar below really- just worth thinking about if you want an early night

30ish) and it sounded like there was a laundry room which noise continued throughout the night

wifi very poor intermittent

very impressed with location, as it was only a short walk up to the iron bridge, hence good parking at hotel

wifi was a bit patchy.

easy walk into ironbridge the grounds parking easy breakfast dinner room everything perfect including all the

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on

selling point for me turned out tobe the laundry room

professional and so considerate nothing was too much trouble , the gentleman serving at the bar so pleasant,

fabulous setting friendly staff reasonable bar and restaurant prices

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

eventually a lad appeared as he was dealing with laundry at the far end of the car park

single member of staff, from reception, bar and restaurant, kitchen and room cleaners could not have been more

of parking, quick check-in, excellent facilities and food, really good value for money, and we would

wifi was fine

wifi in room was not working, staff were helpful and found me a place in the hotel where i could

laundry service on the weekend which wouldn't of been a problem if it stated that

booking the swimming slots is easy and we always make the most of the swimming pool when we are here

location, pool

liked the rooms especially the beds, the bar and restaurant.

no room service although the reception did say they would bring to the room as i have walking

laundry facilities in room

piles of laundry in the corridor

option for a cooked breakfast as extra appreciate continental is included but kids wanted eggs and told couldn

town park great place to visit with kids

room with two large and very comfortable beds that easily slept two adults and two small kids, as well as a good

friendly helpful staff great gym and spa facilities comfortable large room excellent

leisure facilities kids loved the pool. breakfast was very good with lots of choice.

is extremely good value swimming pool sauna breakfast parking all for under 100 you'd be paying double at some

lovely well kept property and kids loved the pool.

swimming pool and changing facilities were great the kids were able to use the pool

breakfast was good

free parking and the staff were very friendly & helpful. good shower & fast wifi.

no private parking

keep the bar open till 1am instead of 12

only refinement i can mention is that the provision of vegetarian sausages at breakfast would be a huge help to

bed, excellent location, breakfast, staff were all friendly and helpful even the laundry lady helped us

of swimming pool

wifi should have been free and quibble free

room service fine

the kids loved the swimming pool and most important for them the wifi had a good signal

were in room 202 the only thing that was annoying was the laundry door banging every minute from about 6am

woken before 7am laundry van

location easy to get to and plenty of parking arranged late check out all confirmed in writing - but phone call

and wifi was slow

facilities were good and with the late check out was able to enjoy pool and jacuzzi before leaving which was

good quality hotel with great staff. facilities good, and gym a bonus.

wifi was intermittent

breakfast was great. we had room service which was excellent. the location is really pretty.

friendly staff. lovely bar and restaurant.

the bar area was lovely to relax in (like a big lounge with comfy sofa and armchairs) and the breakfast

wifi signal could be stronger upstairs

kids didn’t want to leave

very relaxing bar with wood-burner and great range of beers and other drinks

hospitality nice big clean room and bathroom nice big comfy bed good entertainment in bar which is on once a

wifi, they should of put something on booking

on checking in i asked for breakfast but was told there was no breakfast, the hotel also has a laundry service

great room service

kids playing piano for hours in the lobby

we ll set up , room was spacious for me and the kids

was also very good, good value for the money we payed would not have changed anything except at breakfast there

on the balcony of room smoking and there was dirty broom 4 black bags of rubbish and dirty laundry in

room service poor never cleaned once in 6 days

the bar was open late and at 1am you could still get a drink from there if you set up a tab to your

ate in the bar in the evening and both dinner and breakfast was delicious

room was pet free as i have allergies and it was very clean

location handy for my purpose, good wifi

was a nice room, with very friendly staff and good wifi.

free parking too

the bar is well stocked and a good selection of draught beers and cider

warm and helpful welcome, comfortable room, and the breakfast basket was an unexpected

was no laundry facilities it stated on the website that there were was dissapointed

good breakfast and even had gluten free toast

nice little bar

parking, the friendliness compared to a large chain hotel, the chance to stay in a nicely converted

the wifi is a bit glitchy.

rooms need better soundproofing if staying with kids

not safe fot kids

like exposed wooden beams, even down to the original room service bells

wasn't great(small, low pressure), bar and restaurant were closed, no fan or air

were provided along with tea, coffee, milk great location right in the centre of town free wifi reasonable value

cleanliness ,lovely grounds and no hassle parking.

i would have stayed for a couple of days if kids were allowed in the pool

parking was ample

lovely and clean and great choice of breakfast. staff friendly and very helpful.

the breakfast was second to none and the menu and food in the evening was also fantastic and good

breakfast was delicious ud83dude0b staff were all so lovely and helpful

was close to where i needed to be, the staff were very nice, the food was lovely, car parking.

bar area was excellent as was the food for dinner and breakfast

there was ample, safe parking and the main access gates were always locked at night

lovely rooms, great restaurant, brilliant breakfast, excellent and genuine staff, decent parking

staff are brillant. great with kids. jackie is an amazing worker and person.

everything was clean and recently refurbished the gym was well equipped

staff lovely, food good value, parking good.

late check out for a small fee so we could shower after

staff accommodated my request for early check in as best they could and were always so courteous even over the

better wifi, very unstable and slow

he suspected that this was housekeeping staff, cleaning up in the bar and restaurant downstairs, whereas i

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent (i almost

no-one on reception when i arrived and i had to find someone from the bar

really delicious bar food and good house wine. great staff.

parking motorcycle in back garden

nothing they could do about it but parking was a problem.

tiny thing to mention is that the hotel does have some parking just outside which is great but there is also

to find with parking just outside the door

also there was no bar but said there was on website

it was over the laundry room

was a prom going on the kids looked amazing, even though the hotel were busy, staff had time and smiles for

useful to have the preserves and some extras on the table to save the staff so many trips to the kitchen

room and room service were

lovely rooms, fabulous food. good parking.

linen cages were outside the room view, thrown in laundry bags over the ground (i only hoped it was bagged

lots of clanking and banging right under the window which had to be open as it was very hot, the laundry bus

free wifi worked in room which is so unusual but so necessary when working away from home

priced , clean , good facilities , pleasant helpful staff , easy parking , very good value for

staff were extremely helpful and kind, room service was lovely and we enjoyed using the pool

laundry was all over the hallway outside our room all day and into the night machines welling away

laundry room doors always open to view

a large car park with free parking

plenty parking and interesting garden too

evening room service had to be ordered at the bar

my daughter & her husband were with us from japan as both husbands were playing golf at blackwater not far away

we had room service which arrived reasonably promptly and i have to say the burger was one of the best

have really gotten the plumbing and the wifi right in this property - both of which can be difficult to achieve

exceptional breakfast and staff

staff, room, dinner, breakfast, grounds

negative was the amount of laundry bags, hoover & general cleaning materials left outside our room almost

we had a nightcap in the bar and chose irish/liqueur coffees

room service didn t seem to visit our room until about 4 pm on our last evening, when someone

i would have liked password-protected wifi.

bar area was small and cosy with a log fire

we found a laundry cupboard in the room with spare duvets in

great host, lovely and varied breakfast with plenty of vegetarian options

was not always possible to park directly outside but street parking was usually no more than a hundred yards

parking on the side street fine, we left and came back a few times and there was always a spot for

lovely people & breakfast beautiful good food