but this time it was really cold and i had come back too late for laundry to get me a blanket so i had to sleep

wifi poor mattress too soft

the sofa bed was made up for the kids and very comfortable

not a huge amount of parking.

pulling into the car park the parking arrangements were not clear

friendly and ev chargers, great bar, restaurant and breakfast

it's easy to find and get to, ample parking and fantastic service all round

good parking and an excellent pub/restaurant at the location

grrat room. breakfast fab. staff were lovely..

excellent food. glad to use room service for no extra cost.

there were no laundry services or facilities, which i needed for my 4 night stay

bed felt small for a double, only a pub for dinner close by (or macca's), no laundry facilities

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious

the wi-fi was fast enough for streaming, and the breakfast was plentiful with a good variety of options

location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what

towelling ones are much better, but was told people use them to mop floor with, laundry services can sort that

the bar / restaurant area was nice and the food was definitely a bonus!

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

also i arrived a little late but there was still some service at the alcohol bar which was good

private, free parking, great bar, great food, always spotlessly clean, comfortable, staff are amazing

extremely helpful even printed up a map so we could do our laundry, food was good morning & evening

is no laundry facility in the hotel

only bed very uncomfortable and room too warm smelly food and laundry left outside the room opposite for the

sarah behind the bar is amazing

complicated instructions to using wifi

great room service

given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna,

kids eat free, excellent. comfortable room. handy location for molineux.

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

probably the best lasagne i've ever had, nice bar and restaurant area

company that collected the laundry at 5

located over trades entrance so we had deliveries (laundry, food and bins being emptied) from approx 6am to give

there was a nice comfortable bar area which was an ideal meeting place in the evenings

staff were really lovely nothing was too much trouble and my rooms were ready for a early check in as requested

bed comfy, tv huge, wifi faster than usain bolt

i had a lovely lunch in the bar and room service for dinner

spa was fabulous. food at the bar was very delicious. lovely hotel!

unfortunately we were not there long enough to see breakfast/restaurants or any of the spa/gym facilities but

maintained, good parking, nice duplex suite, nice bar and restaurant

prices of room service a little steep

got collected and the laundry van came just after 5-6 am and was under our bedroom window so woke me

parking was not a problem for us we found service efficient and bar area relaxingand outside byfountain lovely

advertising room service it was not available

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

the room, limited room cleaning when occupied unless specifically requested, and the advertised room service

the heating was not good. the bed is a bit small and i could not find laundry plastic bag.

laundry pick up restricted to 3 days per week not the five days advertised

the noise from the laundry kept us awake all night with people talking. lack of breakfast items!

on one of the days for breakfast there was no white bread left which didn't bother me put had 2 kids with me

clean, comfortable bed, good appliances in bathroom, modern fixtures and fittings and excellent wifi

the bar area . see above.

have been nicer if the bar area was open later, we were having a good time drinking and ended

s a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent

breakfast was delicious ud83dude0b staff were all so lovely and helpful

the wifi lost internet access at night

was no laundry facilities it stated on the website that there were was dissapointed

lovely breakfast room and bar area

free parking and good wifi

thin walls, no free wifi in the room.

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening

family joined for breakfast and we were told the yoghurt or juicecthey got for the kids would be extra

wifi signal wasn t great in the rooms, avocado on toast at breakfast seemed to be a guacamole

wifi needs improvement

ringing and not answered; several attempts to call reception, almost gave up when wanted room

lovely cental location, parking was a bonus

the room was very nice and clean , there was free wifi and a tv was provided

seemed to be over run with parents with kids that couldn t control them.

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not

the 123 teenage kids our room was in the middle of

to and from the alexander stadium and also birmingham city free parking with pay-as-you go ev

hosts made us feel very welcome (even did a bag of laundry for us)

oh & the comfy bed ( best over the whole holiday) & the fabulous spa bath

i had dinner and breakfast during my stay and both were delicious

so comfy and the spa bath was a treat

plenty of parking in the car park opposite the property (no charge) both nikki and brian were very welcoming

bar staff so warming and attentive

the staff in the bar on saturday night we re just brilliant

room service menu varied, would throughly recommend the tagliatelle carbonara

plenty of parking too

check in, large room with comfortable bed, room service was good with a good menu, ideally located for my work

mould in the shower children under 18 are not allowed to use the swimming pool and gym so the kids were not

lots of parking,easy to find and modern facilities

staff are lovely and helpful. i also used the gym and swimming pool - excellent facilities.

the gym was fantastic, had everything i wanted

our room was lovely and not overlooked and the meals in the bar were superb and excellent value

very clean and quite new. parking easy. wifi free and good.

s a bit tired on the outside and view from my room included overflowing wheelie bins ( laundry

club was disgustingly dirty shower took 10+ minutes to heat up dirty laundry strewn over hallways

i watched a cleaning lady kick and throw laundry down the public stairs

it was very clean. staff.weere very friendly spa was a nice treat

hotel is one of the best i've stayed in for a family spa experience

wifi & 5g signal poor water pressure & shower pressure could be better

terrace bar excellent

at the bar with our bill

parking was good

free and plentiful parking

having to go out of my room to use the laundry room to get my shirt ironed

very clean and quiet lovely bar and staff

wifi down

lovely breakfast and lovely sitting outside in the

the hotel was very accommodating to us & our pet dogs

as a stocky guy, i found the seating in the bar area and on the patio quite uncomfortable with no alternatives

in general the staff are fantastic including grace on the bar who remembered my favourite drink, the moor hall

leisure facilities with pool and gym

would like all hotel residents, regardless of who they booked with, to have free access to the spa facilities

really get informed about the spa services, gym, pool or golf

room we stayed in was noisy all night, possibly from the boiler or maybe near a laundry room

i requested a quiet room but was surprisedly awaken by the laundry vehicle very early in the morning outside

laundry was visible outside our window and was very noisy when it was collected in the morning,

room was not the greatest, it was dark as the window looked out onto large laundry containers

she arranged for the room to be decorated with banners, balloons, sweets, petals and even a card and flowers

( laundry room or main reception

clean and kitchen and laundry

close to plenty of restaurants. laundry available for us

hotel also has a gym and laundry / lounge but didnt use these

the laundry facilities and games room

spa facilities, not so good. the steam room needed a good clean, it smelt of dirty drains!

great pool and views across lake while dining

pool and the view having breakfast

it s a nice hotel the spa is a nice bonus

the room the facilities the food the staff the pool. great for cosford!!

at breakfast, friendly staff, lovely old building and beautiful room, good location near to golf course and

room service for early breakfast.

the staff went above and beyond to help, the room was fantastic, and it had excellent spa facilities

really not to like, very limited parking on arrival, car park is small, there was a wedding on, so most of

a issue but only a couple of sun loungers at pool side lots of chairs but if you planned to stay there for the

kids acknowledged and given gift bags

it was clean and good size with kids

not a complaint but arrived back hoping to have a drink at the bar but unfortunately closed

staff, the use of parking, the breakfast and speedy check in/out

ice machine, microwave any plates, cups, cutlery etc you need is provided and of course free parking

food offer is limited so i m not sure it cuts it as a hotel but as a b&b with a lovely spa it s

breakfast was also spot on and freshly made infront of me which is far from normal these days

should have booked direct to get the breakfast free!

facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room

the missing facility, in my opinion, is a swimming pool. covered and heated!

wash them before i use them the corridors were awful and dirty the entry to car park was full of laundry trolleys

comfy bed, nice walk in shower, netflix available, fantastic buffet style breakfast, free wifi, friendly staff

wifi could be faster, but can t complain for the price we paid

was excellent, easy to find and plenty of parking

everywhere was clean, loads of parking, staff were great, bar was cheap

rooms in a listed building very clean and tidy food was amazing good breakfast was ideal for us as we were

bar and restaurant is great too

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and

comfortable had everything we needed including safe - fan - tea and coffee facilities - on site parking - friendly

excellent breakfast great location

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

just a little pricey for one nights stay. breakfast is very limited.

had a fantastic stay the kids really enjoyed the park

the kitchen was really busy as a result and so there was then a massive wait for room service - took 45 minutes

breakfast was great , with so much choice

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

warm cosy rooms and pet friendly

room was over a courtyard which provided parking for guests

bar and restaurant were nice with a good breakfast

room slightly noisy with the air conditioning from the kitchen.

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

location, easy car parking

our room was next to the service room where all the laundry was kept and there was a stench emanating from that

hotel bar and restaurant was also well furnished and

rob at the bar was a good lad, garden was nice to relax

lovely hotel , staff friendly and breakfast excellent

quality of room service food was first rate

there is only 1 lift and we had to share it with the cleaning staff and laundry which left the lift smelling

the girls working on the bar thursday and friday couldn t have looked after us any better

breakfast busy

clean comfortable rooms , ground floor room right next to bar which was excellent

great to have star city across the road to keep kids entertained and some good dining options there also

room was opposite laundry and staff on first morning were far

room service lady kept barging into our room while we were getting dressed the next morning

price it's a very average place, not enough plug sockets , wifi should be free tbh cleaners and room service

room service was satisfactory

room service was not available

booked it for the laundry services

problem and that they couldn't try and and get them cleaned, even though the web site mentions laundry service

my kids enjoyed the breakfast

the breakfast was lovely and hot

the breakfast which was included was great as it was continental, english and lots of extras from very

which not needed also cleaners knocked door twice although we had late check out and do not disturb in door

free wifi and access to smart tv for kids

at the bar for quite a while to order food in the evening, staff were busy on main reception

breakfast was very good

good location clean helpful staff comfortable nice bar nice breakfast

large room, gym, location was easy walk from train station. laundry available.

good to have laundry facilities

kitchen two rooms bed n bedding gym laundry

laundry washing machine, dish washing machine, friendly staff

laundry available but no laundry detergent availableud83dude23 breakfast not that great.

the sheets had some scuff marks but well may have been from the laundry press

access to the gym and pool was a nice touch too

wifi is quick. the room is spacious.

com that the spa and leisure facilities were in a completely different building a 5 minute walk away

poor room service, no mini bar, poor cleaning.

was good except : room service was not great, towels & bed sheets were not changed and room was not cleaned the

a particular problem but we had a bit of trouble connecting to the wifi

clean, comfortable, good facilities, decent breakfast, very helpful staff, perfect location and onsite parking

wifi connected but was so slow was unable to download photos on facebook etc.

great location friendly staff. bar open till 2 am. nice clean rooms