i'd have loved to purchase this property and place a swimming pool right under the terrace

the kids loved the ping pong table

there are grand plans to enhance the property with bike storage and even a pool one day, but in this moment it

real bar area and outside should be more amenable for drinks and snacks in the day and night

a swimming pool would be a good addition

glass of wine on arrival was a nice touch, good breakfast and superb dining, free onsite parking outside the

rooms are spacious, wifi great

did not appreciate the fact that the place felt like a youth hostel for adults

there is parking and a kitchen available to customers

don t expect fast speed wifi, it s a place to rest and zone out after all

wifi was a bit slow at times but the owners had the phone company working on it while we were there

parking is available and with enough spots

old fashioned authentic basque premises with car parking

as the area is very busy in august parking in nearby villages was difficult/impossible

and very scenic location close to vineyards,safe parking facility,most aimable hosts,the large well equipped

we were not expecting to have to pay for kitchen facilities.

shared kitchen is extra charge and is not well equipped

we had use of the garden and kitchen facilities

by doubtful extra charge for kitchen facilities

asked the owner for hot water to bring with us, but she said the kitchen was closed and she lived upstairs

the heated pool, in cloudy days, was very appreciated by us all, specially the children

nonetheless, there are spacious common areas with broad games, the pool, a sauna and much more

pool was a hit with kids

pool was a hit with kids

the pool and the whole territory were beautifully maintained

that would have been useful (the kids slept on the sofa in the leaving room

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

wifi could have been a little bit more stable. lost connection sometimes but no big deal.

nice pet friendly room with small outside terrace

loved how friendly is everyone, the space and how comfortable is the room, the option of playing golf and the

small golf course and driving range

was a very comfortable golf hotel with ample parking which was outside and easily accessible

location, tranquil setting, with ample free parking

you don t have to pay a lot for breakfast as you can dine quite well in the bar as well

lively bar and restaurant

breakfast quite basic. wifi not very stable

wifi not working in the morning.

wifi not goed

plenty of free parking on site (in front of hotel)

had to continually log back into wifi!

the wifi in the room is very weak

excellent. just loud music from bar opposite.

early morning shuttle to the airport was quick and efficient

early breakfast was delicious and abundant

very uncomfortable with little kids

restaurant next door that catered well for kids and good breakfasts for takeaway the next morning before early

very close to the airport and with a free shuttle also pet friendly

parking in any spanish city is a nightmare and expensive

great rooms and parking.

great to have parking included and location to train station perfect to get into bilboa - 14 mins on train

hearty breakfast, family environment and house with history, lovely and cozy restaurant, free parking

private parking

coziness, breakfast and quiet location. staff were very welcoming and nice.

was no frigde in the room (and the one of the kitchen was full)

breakfast was superb with fresh fruit, yogurt, plum cake, coffee, warm toasted semolina bread with

owners, service, breakfast, dog friendly, peaceful, parking, high ceilings, interior

the breakfast is very good and the couple who regent the lace are very friendly and always ready to

i wish they would have had laundry service or washing machine.

bringing our pet to a room like that costed us 25

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

parking was a challenge the first night as there was an event in town and all the parking lots were

is open in the pretty village of garai) so it's 10 mins drive and then somewhat challenging parking to the large

there is no parking on site

secure parking for our motorbikes and member of staff was excellent

professional welcoming staff, good parking, wifi good, breakfast good, beautiful surroundings.

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

great service and the spa is very good.

kids were not allowed to use indoor pool

and had lots of facilities such as spa, outdoor pool, pool table and board games for the kids to play

room service was nice too

wifi reception in room was poor

there's quite a few restaurants around also, we were just surprised to find them all without a kitchen in

very helpful and friendly owner. it was very basic but clean and comfortable. also good wifi

the wifi worked well

wifi coverange in room was not existing.

the complimentary breakfast was generous

food could be a bit earlier in bar as only starts at 8pm .as travelling with young kids

very comfortable bed and excellent room service and changeover

bar area lovely and service excellent

location, friendly staff, cleanliness, quiet rooms, fast&free wifi

no gym

gym equipment was very old

everything was great location , room service , restaurant, staff all perfect fabulous breakfast

ev charger would not work with my means of payment

limited fruits at breakfast; cold at reception area; small gym

lovely staff who gave us an early check in and fab restaurant/bar

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

first aid for some camino blisters; the room was big and clean, with sophisticated lighting and wifi; and the

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a

there was no laundry bag

in 5 min walk there is a laundry service, market and parking

room was very spacious, and included another sofa bed, which turned out to be a big fav by kids

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the bed was very comfortable and the airco (and wifi) worked very well

breakfast, location, room. staff

great large room and room service and location close to old city and guggenheim museum by walk.

and seems there are kids that time also they're running in the hallway

it was difficult to get access to the spa but that s my fault for not prebooking.

room was very comfortable, breakfast was fabulous, parking in the hotel garage was convenient and reasonably

helpful and the location is very accessible to tourist areas, churches, restaurants, and public laundry and

learned that due to covid the roof bar, gym and laundry are closed

location, friendly staffs, but lacking some of expected service for 4 star rated hotel like laundry, in-room

roof top bar wasn t open :(

the wifi. it didn t work the entire time we were there. it was on and off (more off)

used the laundry service twice and both times we received our garments back already in the afternoon: this

we ordered a pizza through room service

no pool, wifi wasn t very good, especially in the evening.

early check in helpful as we arrived on early boat at santander

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

there are lots of restaurants and shops around the area and there s also a self service laundry shop

everything in hot laundry

due to noise disruptions, they cleared the fees of a laundry service that i had ordered to compensate

good location in old town of the city (casco viejo), spacious and comfortable room, delicious breakfast with

the wifi was not working for me the entirety of my stay.

services like laundry are not available weekends, which was a surprise for such a high scale hotel

service is good such as laundry and luggage transfer to room

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

free wifi not enough for work. teams meetings breaking up

breakfast

request a room change to start due to mould in the bathroom and the room overlooking the outdoor laundry

room overlooked the laundry facilities in the central courtyard, but at least it was quiet.

the view to the inner court with people s drying laundry was a bit depressing.

the lounge on the ground floor was uninviting if it had a laundry i couldn't find it but this area could have

water hot, wifi fast and self-service continental breakfast generous

my shirt got lost in the laundry

the breakfast also served from this area was the best we had in our travels throughout spain and

excellent gym with very new equipment

spa was not easy to reach, warm red wine at the bar

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

dry cleaning service despite it being listed on the in-room laundry information

gym was sufficient for a light workout

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

room was a bit small but not a huge issue room service - probably ordered the wrong thing

decent wifi. comfortable bed.

asked for laundry service and reception informed me to leave the plastic bag in my room

parking is few minutes from the hotel pet are not allowed in the room alone

beds, and most importantly, it was our first time traveling with a dog, and they were incredibly pet-friendly

helpful staff made an effort offered a discount on the pet policy - see below

bright and clean room and bathroom with very fast wifi

just rude staff re laundry and an overcharge. otherwise fine. restaurant was good & room big.

too far from the town. no coffee shop or restaurant on sunday no laundry service saturday

the design was great, friendly personal, free coffee and water, great room service

details for the dog and kids.

everything was great. kids friendly hotel

breakfast great laundry way too expensive woman at front desk exceptionally great

laundry service was not operational due covid19

good location, helpful staff, clean, good wifi, comfortable bed. would stay again.

being next door to the casino

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

facility is well-maintained and breakfast was excellent

very good room service and a comfortable room

we enjoyed self service trust type bar (pour it yourself + write down what you had) in the beautiful lobby

a limited room service menu.

spa is extra charge and rather expensive. fitness room tiny.

expensive extra like laundry and parking

got some laundry done, a weeks worth of tee-shirts, socks and undies and it cost me euro 85 which i thought

the complimentary mini bar was a nice touch

if your children wish to eat dinner before 8pm your stuck with limited room service options

the free wifi was slow and streaming only worked when downloading a movie.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

i would not recommend for pet travelers and for remote workers

wifi didn't work

little effort appeared to be made to get the nightdress back from the laundry

location , pet frendly , staff very helpful

great location with park and playground on the doorstep for kids

the swimming pool was not available at the time of our stay.

isn't really pet friendly

good laundry service

specialty neck pillow was accidentally sent to the laundry and lost

brilliant room and free laundry service. excellent gym. fantastic stay!

were upgraded to a deluxe room with free access to the sky bar, free soft drinks and free laundry

great room service and breakfast

there are ev charging points for a little extra payment

pool is very small, only good for a dip to cool down & not enough sun loungers, couldn t get a

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed

beautiful hotel with lovely bar and seating area and a terrace at rear to sit in the sunshine

they charge 20 euros per pet, is a bit high

hotel perfect for exploring bilbao, near supermarkets, laundry and cafe's and restaurants

no laundry facility no oven and toaster facility available

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

noise at night from the bar near by