proximity to work and restaurants. on site laundry. welcome box was a nice touch.

good location. free breakfast. free parking. helpful staff.

the breakfast could use some help.

the breakfast was very fresh and varied

breakfast didn't start until 6 am

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

the pool was cold and there wasn't a hot tub.

if there's any walled lake or wolverine lake this is is easy pool and gym were very good

the pool towels are super tiny.

to parking lot closed off, difficult to access

had to ask about the gym and made me wonder what other services were available that i wasn't told about

they say they have room service, but don t count on it, i was told several different times there was nobody

great resturant and bar on site!

and maybe the fact that we had to pay an extra charge to have wifi in our room

paid wifi

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

staff was very friendly, nice breakfast included with stay, nice stores

breakfast was great

maid service was excellent the breakfast food quality was ok the front desk staff was also

17 minutes she was back up to the room with police where there was no music playing and the kids were in bedroom

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

complaint is noise from the kids in hall

letting us know about bar hours in the hotel or where the gym and pool were when we check in

i have kids that live in my home the object was to have two peaceful nights alone with my new husband away

the room was very nice and clean and so was the pool

room was located next to the employee lounge, across from the laundry and next to the ice machine

, beds are huge and not too firm, parking mostly

uncontrolled kids from dance competition loud and disrespectful

breakfast was just ok

kids baseball teams were lod past 10pm

very clean, conveniently located, gym was nice and equipped.

very nice hotel but the pool was very small and no hot tub.

clean, good breakfast, welcoming

clean. modern. good service. nice breakfast and good service there too

this had nothing to do with the hotel itself, i didn't like the kids in the pool splashing around

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

clean, and private entrance near parking and room

i was up at 6am and there was hardly any vehicles in the parking lot

pet friendly

place is almost great in every way, but the wifi was unsecured

there was also a sign outside in the parking lot that had a broken metal sheet that flapped and clanged all

is construction going on outside and a lot of stone and dirt in parking area

there was a nice variety for breakfast

staff is friendly, good gym and clean rooms

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

king bed was very comfortable ud83dude0c ud83dude34 but i could not use wifi in my room or internet connection

staff, specially food service for the breakfast

wish the pool was warmer or there was a hot tub.

had to keep resetting the tv to watch any shows, the pool was ice cold but we were told its heated

and spa where always full

hotel had a shuttle running to the event we were in town for, which was a huge bonus

pool area, kids splashing in the hot tub, unsupervised, food and drinks all over in pool area

the concierge offered a private shuttle even though our destination was outside of there normal radius

wasn t cleaned, you dnt know about the security deposit until arrival,the linen and laundry is terrible only

pool was out of service, the laundry was out service and the treadmill in the fitness center was out of

to ask cleaning employee for kleenex & laundry bag, which she did not supply

4th room still had previous guests dirty laundry on shelf under sink

no hot breakfast and no wifi

very pleasant stay, accommodating staff, clean room, nice bar and a great breakfast.

excellent breakfast! the pool is nice & warm. very friendly staff.

clean and good location and breakfast. large parking lot

breakfast was outstanding and they had good coffee

perfect for families..with indoor pool and breakfast

the rooms were big. and i liked the free laundry facility.

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

free laundry room, good breakfast every morning nice hospitality

don't like the fact i had to pay to do my laundry

paying for laundry

it was nice to have a pool, as i had my granddaughter with me

poool and breakfast was great, room was very nice

we didn't utilize the kitchen but it was really nice

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

that they have a kitchen

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

i didn't have time to use the fitness center or pool, but both looked to be in fine shape

the pool was a bit cold.

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

have a bar area but it still isn't in service

the laundry room with 3 brand new machines that were covered with soap spillage at machine soap

location all kitchenware felt like a home-away-from-home pleasant staff nice laundry facility unconventional

only $2 each to wash and dry a load of laundry

general areas were dirty, room smelt abit, laundry basket for old towels as you walk down to reception etc 2)

inexpensive laundry, breakfast, and sometimes dinner included

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

exit door to the back parking lot was never locked even though there was a card reader at the

the parking lot was big pot holes

the on site laundry was convenient.

breakfast and laundry facilities

this place is pet friendly, so there were dogs barking like crazy in the other rooms and lots of feces on the

there was adequate parking

parking, the room was more than an hour late but no later check out, no towels in pool area, lol,

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

had to use laundry bag for my ice bucket.

the pool was nice, clean and warm

great parking

centrally located, very clean, solid free breakfast, very nice staff!

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

negatives were there was never any pool towels and the chlorine was so strong your eyes burned even walking into

the pool and continental breakfast

pool

very warm inside nice breakfast which we had every day.

very clean establishment and the breakfast was covid friendly

location, breakfast, parking, staff, cleanliness

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

pet friendly

breakfast was an 7 out of 10 and the location was good.

one for me and one for the kids

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

additionally the pool that was very small was available to use, by scheduled appt but the hot tub was not and

great pool, hot tub and work out space

the laundry room which was a great value and convenient

trash all over on the 3rd floor in the laundry area

we had dirty laundry and in vacuumed carpet in our first room

the staff and the fact that you have affordable laundry service. and good breakfast

beds were comfy, hot shower water, and ample free parking

wifi strength

wouldn't feel safe bringing my kids here

forced to pay much more than the price i booked the room for, there was no wifi (despite claims on

there was no microwave in the room, it was a bit rundown, the wifi was terribly slow.

pet-friendly.

breakfast was lovely - nice selection including eggs/bacon/potatoes/etc

friendly staff, spacious clean room with 2 televisions, convenient snack bar/parking, good value

restaurant, exercise room, breakfast variety, staff, cleanliness, pet-friendly

the hours of the pool need an update. no kids after 9, adults til 11 or midnight.

clean and breakfast/dinner options

the parking spaces are right in front of your room.

internet, parking, sometimes i had to park down from my room oh, and trash space, the trash can in front of

the location was good and convenient, grounds seemed fairly safe and secure for parking, there was no parking

the wifi at this location is good. and it is accessible to the highway.

then they didn't give me at least half my money back and i had the king spa room

the late night laundry area being used as we were in104 directly across from room.

wifi sucked

shuttle was available to the concert venue.

great breakfast and staff very friendly

construction equipment in parking lot buy obviously that was temporary

whatever laundry detergent they used my body didn't like. not there fault

breakfast was very good also and i would stay overnight in the future

there was ample parking

would have liked hours for breakfast start time and end time an hour later on the weekend.

the breakfast was

was next laundry room and machine at various times of the night and had to tune the tv up

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

we had a hard time getting correct change for laundry.

staff very friendly and welcoming. room was roomy and very nice. breakfast had nice selections.

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

breakfast and free parking included, which was a plus

had to call down to the desk because the password they gave us for wifi was wrong

location to grocery stores and a laundry

laundry area smells of mold, water stains on hallway ceilings

coffee and snacks in the morning very nice. good location. i could bring my pet.

only two handicap parking slots at front entrance

excellent value - received a studio suite with a kitchenette for a great price.

gym, pool, bar, and restaurant closed

the pool could've been a little warmer

room service never arrived, the housekeeper walked in on me, it was so loud that had to move me to

the room service personnel were not friendly

pool and hot tub area but i wished it was open until 2am

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

my kids still had a nice time there

the pool was nice

spacious room, ample breakfast choice, nice location. gym is small but serves the purpose.

kitchen and accessible laundry room. good value for extended stay.

it had lots of amenities: kitchen, laundry, fitness room.

no hot breakfast.

it had lots of amenities: kitchen, laundry, fitness room.

also the exercise equipment in the fitness

also, because of covid restrictions, i don't think i could've used the exercise room or the pool room either

view the lads who monitored the breakfast on saturday as a micromanager

parking was easy

noisy in our room by pool at night, rooms need updating, pop prices

also, a decent desk would help while on business, and a pool (internal) or a sauna would make things also much

supposed to have full kitchen

i enjoyed having a kitchenette

only window faced the parking lot

smoking allowed on the outdoor deck i did not find silverware in the kitchenette i could not figure out how to

our room had a lil kitchenette

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

continental breakfast

the room was huge! and the breakfast was phenomenal!

i came across dice and alot of rose petals

the pool was way over crowded so my family could barely use it.

s no laundry room which would have been nice since we were here for a number of days while we moved a

does the hotel provide self-service laundry service

no guest laundry. heater didna ? ? t keep consistent temperature.

only thing is with kids i didn’t want to drive a couple miles away for them to swim

breakfast was very good. the kids enjoyed the pool.

charge on laundry.

kids said the breakfast sucked but they didn't go til 9 so i thing they just missed the good stuff

pool was a bit over chlorinated which made sitting in the hot tub and swimming not as enjoyable as

breakfast staff was excellent food was very hot and good

parking is spacious, breakfast is very good

room were big with a kitchen and pet friendly

breakfast availability and selections

no breakfast

i didn't like the bed or the carpet- which could've used a good cleaning.

wifi didn t work

in the closet, no iron, no coffee maker, no cups for water, no hair dryer, but there was a kitchenette complete

location great. breakfast unavailable. coffee only.

outdated first room i walked into someone was already occupying it no dishes or cookware in the kitchen, not

breakfast even though they advertise free breakfast, no elevators, clean room, everything else very

breakfast, toothbrush, better tv

that the pool wasn't open

too many kids without adults at the pool so i could not even swim and the tvs are outdated

parking was a little far from the entrance and there weren't many food options close by.

down late for breakfast and the front desk agent asked the chef for some pastries for me and my kids

room key did not work to the business center and gym

the kitchen was also very nice, it is the type of place i would stay at for a longer duration of

the gym was too

the breakfast

if the room was clean it would be perfect for a family with kids as there were seperate bedrooms and bathrooms

we did not go to breakfast.

laundry room and dryer vent hadn t been cleaned in awhile

pool was not working, same breakfast everyday nothing changed no variety

the breakfast did not look totally cooked so we didn t eat it.

different breakfast fare

breakfast was same everyday

parking easy

was very clean and had fresh decor, had a pool which i didn t use but family staying in the same hotel enjoyed

breakfast hours too short 6-9am. wish it was til 10:30am.

very clean and fresh with an excellent breakfast

also the hostess for breakfast greeted us

heat tub and swimming pool and laundry

i didn't like the pool wasn't open or no ice machine

bed was very comfortable, spacious room and bathroom, plenty of parking

the staff was velvety welcoming the rooms was clean and it smell good the best part was the pool never been to

the spa and pools still not open.

i requested early check in and they allowed it without hesitation

the bar and restaurant were poorly lit so it was hard to tell if they were open. but they were

parking lot is good.

loved the properties room and pool area they were very safe when it came to the covid

had a bit of problem with the card reader so they put me in another room right away plus the bar served good

toilet kept running and no bag for dirty laundry

we had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete

broke second night, no food at market, pool was closed, staff was un helpful, had no change for laundry, restaurant

the construction going on around it made it difficult to get into the parking lot.

the pool areas was also clean

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

a room at the very back end of the property by the laundry

no indoor pool or anything for kids to do

it comes to my room selection ( only on availability) and the staff is always helpful clean rooms laundry with

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

the room was large and spotless. staff were friendly, and there was plenty of parking.

bar and restaurant however the food was undercooked

the staff was friendly and the room was clean. the breakfast was good.

extra towels, we had 2 adult and 2 kids,so we ask for extra towels

location was perfect . didnt get breakfast only cause i had my own food..

there was trash all around the hotel & parking lot that was never cleaned up during the week i was there

breakfast wasn't served early but it didn't effect my stay.

nice that it was pet friendly for people with pets, but there was dog hair on the couch and my husband battled

a bit dated, and the sidewalks and parking lot need a lot of work.

beds comfy, great rooms, loved that you could open windows a bit, kitchen great.

clean, free breakfast, nice staff

sidewalks and parking lot crumbling. decor outdated, halls somewhat smelly.

wasn t no room service no one bring more towels and tissue.

nice lobby and bar area for meetups with my friends

i enjoyed the gym and pool area it was like a sauna

no room service.

staff was great and accomodated us on early check in and late check out

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

confision about our reservation and the front desk lady felt so sorry about it and added free breakfast to our

awesome, helpful staff, comfortable beds, a nice pool, and a balcony

sheets had lipstick on them from the previous visitor; the tub s bar and plug by the television was broken;

free parking

room service was fast and the food was good

the bar was open this time so i was able to have a few drinks.

customer service the pool the exercise room i loveeee seeing my kids happy in the pool our 2nd time

pool

had kids cold on the way back to the

couple kids parties who were all over and running through the halls.

the young people driving fast through the parking lot

there was young kids (adults) in and out of building

especially the pool and how they have it reserved for just your family

the gym had a broken tread mill

pool was extremely cold, to the point that the kids didn't want to swim

i had my boyfriend and our two kids with me

the only think is the parking wasn t super accessible

customer service is top tier and the salt water pool was refreshing

i had my boyfriend and our two kids with me

few restaurants on the property which was nice for convenience, with the five steakhouse offering room service

room service food was always served cold every time very disappointed

need of cleaning as there was black/green areas of grime/mold along the waters edge in both the spa and pool

my husband and son enjoy that you have golf

was perfect although i will say that the pull-out couch was the worst my kids have ever slept on

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

of public spaces / mainly floors in elevators, laundry, stairs

tile floor at entry and the sink in the small kitchen were not clean

once covid-19 restrictions are over, a hot breakfast will make it a must stay in hotel

location, pool, kitchen equipment in the room.

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

the breakfast in bags really were great especially traveling with kids

we were late for breakfast but the kind gentleman allowed us to get some bits for us and the kids

kids were looking forward to it but it was too much for us

kids were looking forward to it but it was too much for us

the kitchen area and location are great

the price, how clan and. convince it was and the wonderful breakfast and how quiet it was.

the complimentary breakfast was great

breakfast was great

breakfast choices were great, lots of choices to eat and drink

there was not even a laundry bag in the

staff were friendly, facility looks good. parking was excellent.

location to our venue and the fact that it had a bar and restaurant

pool was small but perfect for the kids

lobby/lounge was great. nice space to relax and talk with friends. pool kept the kids busy.

best hotel pillows ever! breakfast was delicious.

also, i had trouble connecting to the wifi

cooperative manager as per website, you have ev charger and also you didn t mention that this paid on website

great location.. it was right across a parking lot to great lakes crossing. staff was great

i really enjoyed the pool

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

hotel was so clean, staff was excellent, food amazing and the pool was a blast for my kids.

the room was nice and location in relation to the pool(because we have little kids) was perfect

the room was nice and location in relation to the pool(because we have little kids) was perfect

wifi was ok.

free laundry. quiet and safe feeling environment

laundry

free laundry room, nice big gym

friendly staff kitchenette laundry facility

oh, and did i mention free laundry

the staff were pleasant, and the food at the bar (and at breakfast) was delicious

the pool was soooo warm

nice gym area with lot of space

i had to grab the bar soap to wash myself

though i was a bit let down, the room was very spacious with a lovely sectional couch, beautiful kitchen and

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

kitchen and dining area was very convenient

there were people hanging out smoking pot at all the entrances. i have 2 kids.

the room was great with a view of the outside pool and basketball court

with nice pool gym and guest laundry

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

dirty laundry room, definitely has not been cleaned in a while

free laundry was superb

breakfast and laundry room not working

went to get breakfast in the morning at 8:45 and they had already closed the kitchen down

location was great. good parking and wifi

breakfast was plentiful, plenty of breakfast options, fresh, hot, the room was very spaciously wide

staff were sweet! very nice! great pool and fitness room! our room was perfect for a big family!

there was dirty laundry left in the room

room layout distance to freeways close to several food options close to stores has laundry has full fridge has

no onsite laundry.

having laundry in the premises.

no onsite laundry

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

the breakfast was excellent having many choices such as batter made french toast sticks to cereal and

this was very disappointing because we paid more for a hotel with a pool for the kids and us to play

husband and i went to relax from our kids and felt like we were in trouble or being watched all night

the pool was closed

free laundry

customer service, safety measures, housekeeping on top of things, food was great, the free laundry was so helpful

the breakfast wasn't the greatest. we would have liked better quality.

breakfast was okay.

spacious room. full size kitchen was convenient and breakfast was good.

the complimentary drinks and the breakfast bar were nice

breakfast was delicious and there were alot of options

is great i like the complimentary happy hour ud83dude42 the breakfast always be good so and its pet

the free breakfast was great.

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out

fact that when i went to the front desk to get ice and basketball if they had a laundry room available, that

thd laundry room dryers and washers were broken so lost money washing clothes just horrible

bad housekeeping service,bad laundry room lack of care for the hotel guest

pool not working

there was a fistfight in the parking lot

doors to sprinkler room, supply room, and laundry room were left open

heated outdoor pool was a pleasant surprise and allowed for relaxing evening swimming.

the wifi, in the room, worked fine as did the coffee maker

parking lot was dirty

no indoor pool

can do laundry to the blankets too

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

i liked that they had a laundry room for guests.

convenient location, close parking, breakfast available.

great rooms, staff was amazing the kitchen was fully functioning would absolutely stay again.

pool was not in order so couldn't use it

definitely the outdoor pool.

the pool was still out of service and the staff lied to me and told me when i called before that it was

smelled like weed, a lot of people loitering in the walk ways & parking lots

the hotel pool was closed

pool wasn t open- under construction- rude employees

pool was closed

the location was great, nearby everything. pet friendly.

it was warm, pet friendly, free breakfast

at check-in very dirty appearance tv didn't work phones didn't work prostitution outside, in parking lot 1/2

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

enjoyed the pool, laundry services

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

didn't have any breakfast. pool was nice.

kids and i came into town for a show at dte music theatre

cooks laundry front attendants everyone

friendly receptionists and free laundry.

the bar and pool closed early for us

needed a shuttle to and from a concert but apparently the shuttle doesn't run on the weekend which was very

breakfast in the morning, steam room and gym

we had family next door to us & when we asked if they could hear our kids making noise

i had read the hotel was pet friendly, but wasn t aware of the fee

frozen fruit for breakfast was undesirable and no waffles

free breakfast, comfy beds, and parking!

i thought of asking about breakfast but she looked as if she didn't want to be bothered so u waited until i

breakfast was meh- not a lot of offerings.

breakfast was great and the location was decent. price for the room was great.

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of

hot breakfast and staff was very nice

and breakfast could have been much better

things like coffee and tea in the room. better wifi without paying for premium.

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

from the valet, front desk, concierge, to room service

is 4 pm which was very later, when i arrived i didn t feel well and asked for an early check in but i couldn

signage in hotel could be improved---had some wifi login issues---but rest of experience was very good

friendly staff. well equipped fitness center. nice pool/spa area

so many kids

50 for room service delivery+ 13% service fee and a charge for using a credit card

our kids’ room reeked of smoke

it was completely inproffesional and embarrassing, on top of that i had my kids on the pull out sofa and there

linen was smelling too much, i'm not sensitive to cleaning products but this time the smell of laundry detergent

laundry in the hotel

nice gym too n guest laundry area

quiet peaceful. friendly staff. very restful. laundry very clean..

laundry room