the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

convenient location. beautiful room and property. lots of parking.

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

dining area and staff were fantastic. coffee bar in morning was great.

laundry facilities

was able to do our laundry, that was so helpful

the veterans parking and onsite laundry facility

refunded my money when laundry room wasn t stocked w/ soap

no waffle maker for breakfast

location and it had access to laundry machines.

i wish they had designated 'no pet' rooms

pool not open

pool closed

complimentary breakfast was good and

the staff tried extra hard to please. wifi was ok. price was super.

sheets beds were terrible, dirty floors shower wasn t clean, no cups, non working ice machines, wifi

the wifi worked well enough

no breakfast no wifi no toilet paper or housekeeping horrible service rude staff

that it had a microwave and a small mini fridge, along with a flat screen tv with cable with wifi

noticed someone (attendant) folding laundry

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

laundry were great in all respects

covid had shut the pool and breakfast. but everything was fine

parking out front a little small and tight.

laundry is needed

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

odd smell from laundry room

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

there was a spot for guest laundry but there were no machines.

it must have been laundry or maintenance

pool was not open.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

i am a hilton honors member, but if you are not, you have a pay for the wifi

the beds, pillows, location, staff, breakfast

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

parking lot was too small and filled with trailers & dump trucks

there is also glass everywhere in the parking lot

breakfast was a little sparse but adequate

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed (booking never

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

the pool was closed

had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny

quiet,room setup, would only recommend hotel to pet lovers (i have slight allergy symptoms)

the suite was also very spacious and the kitchenette was very well designed and clean

very welcoming and pet friendly hotel

the ev charging station was a plus

loved the shower and kitchen

clean, & good breakfast

wish they had a laundry room.

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

- noisy from the ventilation system - missed guest laundry

breakfast, pleasant/helpful staff, close parking, hot water, easy check-in and out (no problems with reservation

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

driving all day, my kids were thrilled with the pool

the kitchen/dining area should have a microwave.

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

parking

the second time the room was dated, the bathroom was wayyyy too small and it was just me and my 2 kids

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

plenty of parking and lots of nearby shopping and restaurants

the staff was wonderful. loved the breakfast.

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again

the kitchen is very convenient when someone like me who does not eat at restaurant

we loved the pool, and i loved the workout room

the location also had a pool and hot tub

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

pool facilities closed indefinitely so i was informed.

no breakfast

pool, hot tub, and gym on site although i was too tired for any of it

the pool was clean and enjoyable

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

breakfast is always excellent, and the staff is always friendly and helpful

the other bed was full of pet and human hair

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

a change machine in the laundry room might be nice.

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

staff was so nice! everything was clean. breakfast was sooo good

breakfast was wonderful

parking was in a dark, alley-like area behind the motel. felt unsafe.

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

the continental breakfast had a variety of food that my family enjoyed

the pool was cold, but the kids still swim. the pool closed early.

good breakfast, clean room, friendly staff.

nice breakfast

was able to do laundry at the facility

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

extra price for pet was more than double of last room stayed in.

we enjoyed the stay. the room, bed and morning breakfast was great.

room, fitness center

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

feel more bleach or stain lifter needs in laundry

laundry room had new washer and dryers and was kept clean

there was also a laundry on site

nice continental breakfast in a quiet room

on-site parking was convenient

parking was tight, but ok. desk between beds was not usable due to oversized

i wish it was a hot breakfast.

and the parking was tight

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

the room service staff was friendly and helpful

was exhausted and willing to pay for room service or the restaurant

the hotel restaurant was open and the gym

nice pool and gym area.

the laundry facility was clean and well maintained

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the kids loved the pool and popcorn

t believe the hot & cold breakfast with juice and the meat/veggies/pasta/alcohol evening happy time

nice parking, free drinks with stay

bar attendee was awesome, felt as if i was in the

location was awesome! liked the dining options and play ground for kids was really great.

loved the bar and lounge area can t wait to try it again when the weather gets warm and we can enjoy the

only wish hotel bar was open for a night cap.

free parking

and gas station in the same parking lot as wendys

the room was big and clean, i hate carpets so the floor was another plus

there were a lot of workers there, they were drinking and smoking outside our door

the bed was big and comfortable and there was ample parking space. that's all.

wifi kept going in and out very slow ...

i did notice it also had laundry facilities which many would

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

hot tub, pool, rooms, breakfast. great location

pool & sauna were peerfect

seeing the laundry behind the front desk

laundry staff operating front desk

laundry service on site

on site laundry

laundry out of order, no hot water, tub slow draining, and a short in the electrical

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when

breakfast was very good. room was clean. we enjoyed the pool and gym. very convenient location.

breakfast was good

room could have been cleaner. kids toy left in corner, obviously not swept

big bummer for the kids, that was the reason we chose this location

pet friendly with no fee!

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

pool table n gams

clean, very comfortable rooms, great style, wonderful showers, & pet friendly.

i didn t realize it was a pet friendly hotel, and i have severe allergies

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

had to ask for cups, found dirty laundry in hotel room

was there for business and the hotel didnt have a wifi service

paid the price because i thought i d have access to the pool and gym but that was a lie

bar closed

overall the hotel was great for the value. kids had a blast.

downside was i woke up to the parking lot being torn up by every machinery

overall the hotel was great for the value. kids had a blast.

they were rude, my sons couldn t work out at the gym

all hotels with a pool should have guest laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

we used the laundry which was very good

quiet, clean, and nice breakfast in the morning

loved everything about our stay except for the breakfast

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

it offered a buffet style breakfast and free laundry room

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

really appreciated laundry facility

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

pool is small but a nice bonus

breakfast is wonderful staff is very friendly

musty smell in room, tv didn t work, wifi didn t work

nice breakfast - helpful staff - wonderful room

room service was not consistent

breakfast was okay

the rooms were clean, the pool was fun

they had a very nice full breakfast that was included

breakfast was good despite covid challenges

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables

the pool and play area is large and very good for guests with children.

the rooms were not clean and the wifi did not work

great washing facilities for laundry, computer access with printer, pool

the space and the kitchen feature

friendly staffs and good pet policy. staffs helped solve all our issues.

location with ample parking

choices for kids at breakfast

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

i went to the desk for some laundry detergent and was told it s two dollars

the bed was comfortable. the laundry machines were great!

having a gym and laundry room was very convenient

was closed due to covid-19 breakfast wasn t what we were told at checkin enjoyed the stay, the kitchenette

called downstairs the next morning and was told there were no more because laundry hadn t been done

the parking lot seemed to have some questionable characters late at night.

it would be nice to have showers in the gym

modern decor, nice lobby area, nice staff, close to restaurants. convenient parking.

free parking, close to highway, modern feel.

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

very nice hotel. very clean. breakfast was amazing.

parking was not the best.

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

great pet friendly hotel location friendliness of staff cleanliness comfortable bed breakfast

the exercise room and having a guest laundry.

there was only 1 bar of soap for the sink not the shower

pool and hot tub nice

pay separately for breakfast, even juice. the bar closes early.

heather at the bar makes a mean old-fashioned

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

only one elevator for a busy 6 floor hotel. couldn't connect ps5 to the hotel wifi. ud83dude12

breakfast pool location

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

the pool area was too strong the chlorine was strong

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

no laundry room to wash

s no swimming pool or guess laundry area

no swimming pool for the kids.

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

also loved the room

entire hotel, staff, rooms, area, dining in for breakfast was top notch and just excellent

no room service.

room service wasn't available at the time

very clean and tidy rooms. rooms have all needed amenities. plenty of parking.

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

nice kitchen area with pots, plates and utensils

parking and accessibility not convenient

no breakfast, no pool in which you advertised online

cleanliness and great breakfast

didn't care for the parking charge

was no room service changing out towels making up the bed and empty the trash cans in the room during our

gym and pool

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

pool was down. i had two small kids and that sucked

kids loved the trundle bed

water in the pool was very cold

kids loved the trundle bed

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

pool closed when restrictions lifted in ohio. bag breakfast terrible.

super nice and easy kitchen

there were plenty of things to occupy kids

i like that we can open the window for fresh air. also like the laundry facilities.

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

the pool.

came for the kids to swim always too crowded

pool and hot tub was nice

access to workout room laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

guest laundry was easily accessible

staff are petty theives who steal change and laundry quarters

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

we had to go to the linen/ laundry room to get extra towels

the room is clean and the room service is very proactive

sausage gravy for breakfast

there is also a small kitchen area with a sink and nice size countertop along with fridge and microwave

the different types of breakfasts everyday, the staff, the gym, the beds, the bathrooms

laundry on site

breakfast, wifi, and parking included

gym was clean and breakfast was very good

that being said, we enjoyed staying in after meetings & spending time together with the kitchen at our disposal

also pool and gym were both down

i love the free laundry option! this was a very quiet hotel as well.

the amenities laundry/pool and the room set up, location, plus price for the week.

the gym and laundry were helpful to have onsite

laundry machines worked great and didn't cost extra

weird bloody looking thing in bottom of laundry basket

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the location and the staff are friendly and helpful self laundry is available room are big

free wifi, free parking

the staff were accomodating and i was happy to have bar service

food was quite good for the continental breakfast and the location was safe as was the free parking garage

laundry machine didn t work but ended up not needing them so it was ok.

the gym is a little small and it was a little pricey

they should have a few pet friendly rooms

pool too small

pet friendly

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

we love the pool at the sheraton unfortunately three out of the last five times we've stayed in the last 3

booking.com told me no pet fee; however hotel has a $50 pet fee which they charged me.

we recieved a river view and early check in as requested before arrival

would have loved to have room service but it wasn t available so i had to leave my room to get my meal for

they didn t have laundry supplies for the washer and dryer.

the front desk employee didn't have enough coins to change to me for the laundry lol

laundry, ice machines, bathtub stopper, etc not working

laundry not working, breakfast area in great need of upgrading

laundry is cheap

cleaner laundry room, around the machines, please!!

good breakfast choices

the breakfast and the cleanliness.

was also dissatisfied with the nonexistent wifi signal

clean rooms clean and fresh smelling towels comfortable bed fast wifi good ample parking friendly

hotel employees shuttle us back and forth and they are excellent

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

smoking in front

could use a second eating room. bar is crowded and noisy

got accused 3 times and profiled for smoking in the hotel room

the shuttle and valet parking are terrific bonuses

the bar was not open on our second night when we returned from an early dinner

free shuttle services were offered which helped take away some of the stress

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

clean and conveniently located included wifi and tv streaming was awesome too

room service was quick and delicious

the cafe breakfast was great and so was the bar and speakeasy

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

the bar and restaurant staff were not stellar

when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room

free use of laundry facilities

and gym not open which i understand, but the if some of the amenities aren't available then that should

bed was incredibly hard and the parking lot was not plowed in a timely manner

breakfast is simple but delicious, and staffs are very helpful

we loved the restaurant, very nice breakfast buffet (not your usual hotel breakfast buffet), lots of selection

the rooms are very well kept and i love the bar with stools in the rooms

there were places for kids to run off energy

outdoor kitchen with fire pit was an added bonus

really like access to a bigger room with a kitchen

the staff gave no info on wifi until i asked

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

breakfast has been going downhill for a few years. it's no longer a plus

decent breakfast

convenient with laundry and gym room

kitchen area needed silverware

convenient with laundry and gym room

when asked, we received hal-hour later a thin blanked which didn t keep kids warm enough so that they didn

room service was amazing and prompt!

near cleveland hospital. laundry services

nice to have laundry facilities and exercise gym

- no laundry bags, no in room directory (e

i noticed there was on in the laundry

close to the hospital and laundry facility on site

ice machine worked, laundry room wasn t open, pool was down

couldn t use the gym pool the washer or dryer and the ice machine was down then the toilet kept

the bar was ok

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable

weren't told the pool was under construction until we got there

the room was clean and had all the stuff i needed and plenty of free parking space

parking was limited. always had to walk completely around building to get in.

i know it was explained as covid related - room service still not available

the pool was a little chilly but the hot tub was our favorite

pool area was not properly cleaned when we elected to use the 45' pool in july 4.

add a laundry facility? a better grade of coffee? i nitpick...

whirlpool pool gym

room was clean and fresh. nice breakfast. very nice staff.

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

the breakfast was excellent

i was able to get a smoking room. staff was very friendly

wifi was good

king bed non smoking room breakfast wifi mounted tv

thought that the breakfast was sparse

burn holes in the sheets, in a non smoking room

the breakfast was very good

booked this room for 4th of july weekend so our kids can enjoy the amenities such as the pool, which was closed

due to covid breakfast was a bit different but still very good

the breakfast selection better than average and offering of fresh fruit a plus

to the coronavirus, there wasn t the typical breakfast but the fact that they still offered it was great

there was even a guest accessible laundry room on our floor which was nice

very clean, and very clean laundry,

rooms were comfy and clean, even had laundry on

free laundry, free coffee, very

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

the dryer took forever to dry one load of laundry

laundry facilities but they were out of service

their laundry services are bad

very nice staff. nice hotel that's good for pets.

old fashion motel style, parking right in front.

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

are dropping the ball a bit in the kitchen

gym is one of the best hotel gyms i ve come across

breakfast was great with allergy accommodations

friendly staff. free wifi, coffee and simple breakfast.

finally got there by going through the other motel parking lots in the cluster there

breakfast should be more than what it is especially now the co-vid has died down quite a bit

the milk was bad at breakfast

the price was reasonable and their pet policy fair

they provide laundry self service

laundry facilities worked well and area was clean

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

kids need to be put on the first two floors

was big too also a refrigerator and microwave in room clean lobby and hallways very good free hot breakfast

have laundry room but no change on property so remove washer and and dryer called customer service no

the pool

pool was closed and room wasn't cleaned

pool was closed that's the only reason we booked there cause we thought was open

pool was out. unforeseen circumstances but a big disappointment

nice pool area

good breakfast, easy parking and clean

breakfast above average, and personal very helpful and courteous

wifi issues

they also had little extras on the breakfast bar that my daughter loved

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal