we used the laundry which was very good

all hotels with a pool should have guest laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

the pool area has a strong smell of chlorine.

kitchen staff gave my wife a bad attitude

the exercise room and having a guest laundry.

there was only 1 bar of soap for the sink not the shower

no wifi and not properly communicated

pay separately for breakfast, even juice. the bar closes early.

they kept the pool area open because there was a concert

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

was a peloton bike in the gym

there was coffee and food available, parking nearby, requests easily accommodated and flawless checkin and

beautiful spacious entry. breakfast was great.

nice room, fair breakfast

it offered a buffet style breakfast and free laundry room

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

really appreciated laundry facility

bed, bedding, free wifi, microwave & frig in room all ok

only complaint was that i could not access the wifi, not sure what the problem was

the front desk harassed me about my kids talking at 10:00 basically saying they should be sleep and that i can

breakfast was over at 9.

clean, good breakfast, strong wifi

you show in your listings that you have room service, but you don t have it and haven t for quite awhile

the pool and hot tub were not working.

we ordered room service which worked well for our family which included two dogs

we ordered room service and the staff was super friendly and the food was amazing!

lack of parking

laundry not working, breakfast area in great need of upgrading

laundry is cheap

laundry, ice machines, bathtub stopper, etc not working

they didn t have laundry supplies for the washer and dryer.

the front desk employee didn't have enough coins to change to me for the laundry lol

laundry machine didn t work but ended up not needing them so it was ok.

the pool was smaller than it looked in pictures

that the pool was closed

gym was typical hotel style but sufficient for our needs. excellent location to campus

very clean! we loved the pool & the staff. great location

guest laundry was appreciated

the snack bar could have been open. a little later but it was t that big of a deal

pool could have been a bit larger but not a deal breaker.

the fireplace in our suite was nice, two bathrooms was convenient

my wife s and our favorite thing at the hotel though was the gym

breakfast coupon system

no meal service on sunday evening but breakfast on monday morning was good

breakfast much overpriced!

enjoyed dinner and breakfast at the

bed was very comfortable. loved the restaurant and bar too!

not connect to wifi

excellent breakfast.

very pet friendly

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again

having a kitchen & separate bedroom

the pool was clean and enjoyable

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to

needs more parking.

the kitchen helper was great and greeted us

only negative was if you are going to allow the hotel to be pet friendly, i would prefer not to listen to the

the wifi wouldn t connect to our room. they were helpful trying to get it, but it never did.

no breakfast

pool facilities closed indefinitely so i was informed.

the free breakfast bar was very nice as well

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

coffee.. pool not open

pool room needs to be renovated, but it was still a nice pool

the gal who worked in cleaning and the gal who worked in the breakfast were so great and helpful

this was very embarrassing & also racial profiling especially in front of my kids & my grandkids that are

a change machine in the laundry room might be nice.

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

i liked the location and the parking for our truck/boat. breakfast was good.

breakfast had a diverse good range of options hot and cold

parking lot full of pot holes and outside was very unwelcoming

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

laundry room had new washer and dryers and was kept clean

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

very clean, guest laundry room was convenient, great location, quiet.

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

everything was great, including the breakfast

didn't serve breakfast. little disappointed

(fitness room, the pool, the spa, etc

add a laundry facility? a better grade of coffee? i nitpick...

pool area was really nice too

they gave us a late check out for free

whirlpool pool gym

the water in the pool was too cold for my liking.

my laundry was stolen twice

indoor pool. did not appear clean

also, what it looked like was that i got charged for wifi

the wifi wasn't working

is practically no house keeping, no drinking water, no room service/cleaning, not even after reminders

free breakfast and indoor pool were an added bonus for such an inexpensive place

wifi was good

smoking smell

no breakfast

had burn holes in it ( was a non smoking room)

parking lot was littered with trash and overrun by weed and brush overgrowth

did not have pool filled or gym open

not much of a breakfast. omelettes awful..eggs full of cheese.

clean place. up to date furnishings. quiet location. good price. well lit parking.

the cleanliness, the stuff friendliness, the furniture/decor, the breakfast and the internet

the dog area and had a big parking lot, could use more than one veteran s parking spot

she was gruff and yelled at me because i didn't pull up far enough in my parking spot

ground floor, pet friendly, non-smoking room and called to confirm that we would receive this

friendly staff. free wifi, coffee and simple breakfast.

very large room,clean, and had breakfast.

the dryer took forever to dry one load of laundry

their laundry services are bad

laundry facilities but they were out of service

rooms were clean, pool looked nice but was rainy during our stay

would have tried the pool, but weather didn't cooperate

some of the facilities were down, hot tub and steam room. bar closed to early.

100 dollar hold for each night for incidentals but does not have room service at all, so i'm not sure why this

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

pool was very nice and warm

mall, easy parking and nice pool

noticed someone (attendant) folding laundry

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

laundry were great in all respects

that pool wasnt open but with covid understandable

morning got breakfast

odd smell from laundry room

no laundry soap and nowhere close to buy it

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

there was a spot for guest laundry but there were no machines.

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

sheets beds were terrible, dirty floors shower wasn t clean, no cups, non working ice machines, wifi

horrible wifi that barely even works because it's always cutting out

wifi no breakfast no housekeeping refused to give us toilet paper bed sheets and towels and no key

had no toilet paper no wifi no breakfast and rude people

that it had a microwave and a small mini fridge, along with a flat screen tv with cable with wifi

location and it had access to laundry machines.

pool not open

early check in great

the room, location and breakfast were wonderful

bath due to no plug & did not like that dark curtains did not go all the way across to block out parking lights

laundry facilities

refunded my money when laundry room wasn t stocked w/ soap

was able to do our laundry, that was so helpful

the veterans parking and onsite laundry facility

parking was hit or miss, rather far from most rooms

loud kids running around playing hide and seek it was horrible all evening and early morning

the pool wasn't clean

the breakfast bar and bar but i understand due to the covid

gym facility lacked weights.

and gym were closed

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

the pool being closed and no wifi

loved the way the room was set up with two separate areas for kitchen/living and bedroom/bath

breakfast was great

they provide laundry self service

laundry facilities worked well and area was clean

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

bed very comfy breakfast warm and adequate clean room quiet location

kids need to be put on the first two floors

have laundry room but no change on property so remove washer and and dryer called customer service no

the bar and front desk staff were amazing!

bar and bistro were closed

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

beds were comfortable. decent bar and good location.

wifi issues

were not any parking spots in the hotel lot when we returned at midnight after attending a concert

the grandchildren enjoyed the pool

the pool wasn't open

well equipped with a small indoor pool and workout room

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

suggestion is to update laundry area so coins is not the only option

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

i liked that the night desk person would walk the parking lot keeping an eye on things

the wifi wouldn't

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the hotel was pet-friendly; that it was close to good restaurants; it was in a nice neighborhood; that it was

daughter's school chromebook couldn't connect to the wifi, i had to use my phone as a hotspot

breakfast was good

pool was too cold

the kids enjoyed the pool

overall the room was very clean, but the kitchen accessories.

everything! pool needs to be heated

there was a gym, vending and laundry

the laundry machine was not working.

the breakfast was hot and had many good selections

lastly, and most importantly, the hotel is advertised as pet friendly, however it is in no way pet friendly

didn't have any orange juice with the breakfast

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables

the pool area

wifi sucked

had to look hard for parking, long way from

pool was amazing had so much fun swimming playing around with my kids and friends i will come back for more

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

breakfast

i can see why i was only one of less than 10 cars in the parking lot while other hotels in the area had full

variety of breakfast food items. different menu instead of same thing everyday

25$ a day for pet

wifi didn't work at all, i was charged 2x the original price of the hotel

had a kitchen

my room was nice and clean stayed there about 3 weeks and the mini kitchen came in handy

cleanliness of kitchen, stove, and appliances

the onsite laundry

the laundry room smelled so so bad for some reason and was dirty

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

and there were laundry facility and snacks available

laundry facilities were good but the dryers required 2 rounds to dry

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

laundry facilities were available

were told they didn't have any available u til the following day because they hadn't started the laundry yet

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

smelled a little smokey, crowded breakfast room (your group/family may have to split up), people smoking outside

friendly staff, clean nicely updated rooms, and a good free breakfast included

pet friendly

there was yelling and smoking people in front of the rooming-in the parking lot all night

the room was big and clean, i hate carpets so the floor was another plus

and gas station in the same parking lot as wendys

there were a lot of workers there, they were drinking and smoking outside our door

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

i did notice it also had laundry facilities which many would

another patron was very rude over laundry facilities and called me many names and nothing was done about it

easy to find and great breakfast

breakfast was great, staff were friendly, beds were very comfortable, gym was adequate

restaurant and bar are convenient!

the bar was closed during our stay.

we went down to the bar on saturday night to have a drink but i guess they closed early

the hotel had a cozy atmosphere and had plenty parking.

only con was that my teens wanted to use the pool but too many little ones in there

room size and laundry associate

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

i had a nonsmoking room but it was adjacent to smoking rooms

s amazing place to relaxing and there have a best breakfast for free and wifi have no problem it s just a

and breakfast better than usual for this grade of hotel

it must have been laundry or maintenance

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

breakfast was cold, did not taste good.

beds were very comfortable and free breakfast was amazing

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

the parking lot lights were not working.

check in was easy and nice, room was spacious and clean, slept great but pool was closed

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

there were only a total of three cars in this motel's parking lot

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed (booking never

you need some chairs in your laundry room

breakfast was pretty good

fitness room and pool were very nice and clean

there wasn't anything i did not like. again, i only stayed one night and left before breakfast.

clean comfortable rooms and excellent staff! breakfast was also good!

laundry facilities was perfect timing for our cross country trip.

the large spacious rooms with the kitchen and living room space are perfect for families because you can have

lots of kids running around

we had a foot of snow overnight and the parking lot was completely cleared by 5am when i had to leave for work

woman that prepared breakfast was very professional, very friendly and helpful, went above and beyond her job

parking is not dedicated to single hotel, no signs, so it's confusing and perhaps unsettling if you

variety of food for breakfast

we told the breakfast attendant who offered to microwave them for us

it was very clean!! nice breakfast bar area.

pool

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

you had a kitchen and laundry machine and dry their and could by quarters from the front

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

the laundry facilities were always in use and had an odor of cat urine

the prices and being able to have a mini kitchen for the stay

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

the pool could of been warmer,need more parking but other then that everything was wonderful

everyday the breakfast was different and delicious

the room was great! the bed was super comfy! the living room ans kitchen were great too.

the pool was perfect for kids

loved the shower and kitchen

breakfast was good but if you are eating anytime after 0900, you're out of luck.

breakfast was very good

staff and breakfast were top notch

- noisy from the ventilation system - missed guest laundry

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

wish they had a laundry room.

modern hotel, safe area, plenty of free parking, staff was amazing and very helpful

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

would be nice if you can get a stove for the amount you charge it should be a kitchen on the room not just a

pool was amazing! room was clean and nice.

driving all day, my kids were thrilled with the pool

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

the staff was great. the room was great. we like the gym, pool and bar!

i was very elegant. i slept comfortably and the bar was nice.

you could order from a menu, but the front desk clerk had to go into the kitchen to make breakfast, which raised

beautiful hotel, welcoming staff and room service after a long drive

cleanest hotel i have ever stayed at and they are pet friendly

our purpose, breakfast isn't early enough

nice to be able to take your pet with you

the indoor pool was a nice bonus for our little ones

they don't normally have milk available but he got some from the breakfast stuff

broken laundry machine and poor breakfast

room was quiet & peacefull and everything we needed including laundry machines, were on the

provided a great complimentary breakfast

building , gym, pool, breakfast and room was very modern and clean

breakfast was good for hotel breakfast

breakfast food is good

pool and splash pad. grand daughter loves it!

wasn't pet friendly as it said online.

the breakfast was excellent.the pool was very clean.

nice little gym with free weights

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

s no swimming pool or guess laundry area

no laundry room to wash

no pool, only ok breakfast, limited pet area

it s included in the stay not just that you have breakfast specify what is required like paid wifi for example

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has

my kids slept on the floor

loved the pool for the kids and staff was awesome. the club was the best!

to many kids and not enough adult supervision

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking and accessibility not convenient

parking and overall access to building entrance

and staff was great nice clean pool area had a lot of wet towels around but pool was

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

was shut down for maintenance one of the reasons why i booked it for the kids

loved the room with a trundle option to allow kids to spread out in a hotel room.

pool was down. i had two small kids and that sucked

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

didn't care for the parking charge

in room service

had very weird policies and hidden fees confirmation sates: wifi is available in the hotel rooms and is free of

room was super clean, plenty of towels, quiet, breakfast was the best, the bar was everything just know you will

kitchen staff was very nice due to shrotage of food

the breakfast was only adequate.

nice continental breakfast in a quiet room

coffee was good, but the rest of the breakfast leaved a little to be desired

room service unless requested

convenient parking

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

loved our room great space for us as no the kids

dog barking for two of the 4 nights kids running everywhere playing tag late at night i asked for coffee and

super nice and easy kitchen

we had to go to the linen/ laundry room to get extra towels

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten

sausage gravy for breakfast

the staff members are friendly, the room is comfortable and quiet and the wifi works well

wifi did not work most of the stay

laundry on site

i loved that fact that it's very clean. the breakfast was good. and they have a pool.

the wifi worked well

too many kids in the pool

gym was clean and breakfast was very good

access to workout room laundry room

, laundry services, & wake-up calls

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

staff are petty theives who steal change and laundry quarters

guest laundry was easily accessible

i like that we can open the window for fresh air. also like the laundry facilities.

smelled fresh , very clean and quiet despite all the kids because of pool

swimming pool kids were happy nice comfy beds

last night kids were running down the hall, opening and shutting doors

the hot tub was nice and the pool area very nice

the gym equipment was broken and the overall building felt very dated

the bar and grill has good food and a nice atmosphere

wifi was poor

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

could use a second eating room. bar is crowded and noisy

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

breakfast bar is by far the best i have ever enjoyed during any of my many travels

breakfast could have been having slightly more variation

the breakfast buffet on the 14th floor was exceptional

everything was great from the kindness and efficiency of the staff to the delicious breakfast and the modern,

free shuttle services were offered which helped take away some of the stress

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and the friendliness of the staff.

coffee in the room, gym and pool available, free shuttle service breakfast available

the bar was not open on our second night when we returned from an early dinner