loved the pool and the breakfast room

just an unmanned self service snack bar facility dispensing sandwiches, chocolate, coffee etc

tight parking

has great location and safe parking

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

however a snack or a simple room service could be an easier option

access from the highway with secure parking available on site

there was a bar but it was closed all the time

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

free parking, great breakfast, friendly staff, nice room

wifi connection was quite bad, had to reconnect every 5 minutes

good location nice breakfast

breakfast

it means the restaurant and laundry close on the weekends and holidays

no 24 room service

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

good wifi and ok breakfast

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

wifi was not good. didn t work most of the time.

provide common washer and dryer if some one wants to do own laundry

super clean! loads of parking places. close to many shopping malls

breakfast, bed, free parking

breakfast was excellent

free parking, good breakfast, great restaurant across the street, extremely clean

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

there is a bar with good coffee where you can access from the hotel

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

bedroom was very large and comfortable with nice views. parking right outside the entrance

the free parking was great

could not get the wifi to work on a windows pc and an android phone but worked on iphone.

no room service until the same time the restaurant opened

there was a party in the nearby parking until 3 am with the room windows facing the carpark

swimming pool which is very disappointing also

needs refurbishment, they advertise gym but all machines are not functional

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

how hard they worked to ensure wifi with a new system.

comfortable bed well equipped kitchen

there was no breakfast serve.

was good, washing machine and complete kitchen

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

not a lot of place in the parking

i loved the pool and the garden

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

clean rooms and friendly staff, good quality hotel good wifi

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

no room service

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

location north of madrid where we enjoyed peaceful evening walks and found things for all our kids to enjoy

because my kids loved the place

didn t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access

helpful staff, especially if arriving hungry; great breakfast!!

service, cleanliness, bar and restaurant

no restaurant or bar available

amazing , rooms , the stuff , quite and peaceful and free parking

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

wifi did it work in the morning at all

large room and friendly reception staff. good and clean bathroom. wifi works fine.

many little things were wrong, from wifi bouncing all devices and tv working very poorly, to a freezing cold

room is ideal for business travel; comfortable in space, temperature, cleanliness, free wifi comnected and

room was clean, ac was cold, bed was comfortable, wifi was fast, tv was big and good channels, bathroom was

wifi signal in the room was so low that one couldn't connect

wifi is terrible hotel lacks relaxation areas with comfortable seating and is devoid of atmosphere

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

lack of international tv channels. wifi needs reconnection overnight

bar for breakfast available even though breakfast was not included in my room rate

reception staff were excellent. bar and restaurant staff less so

wifi reception in my room 210 was very poor and erratic

breakfast adequate though

nice room, good breakfast

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

easy and cheap to get in center of town with bus and metro without driving and looking for pricey parking

restaurant and bar closed no local amenities nearby

room service system is inconsistent

hard bed not very comfy, pool closed playground disappointing

good breakfast, friendly helpful staff

car parking was good

cleanliness of the pool. pool boy can clean it/ net the insects

food and bar available on site and a good choice for breakfast which was served until 11am

parking spaces were a little tricky to access as i have a large car, but not a problem.

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

wifi password on the page inside the room

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

coffee from the bar was delicious

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

room only had one towel because the laundry delivery had been delayed

there wasn t a bar area for drinks after a day of sightseeing

the swimming pool is 25m long and you can enjoy a

great breakfast

i wish there was a better poolside service for food and drinks during the daytime

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

also pet friendly location, we travelled with a dog

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

service was very slow, order at the bar if you are in a hurry

no working wifi!

the wifi only worked in the lobby, not in the rooms.

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

staff is very supportive, and the rooms were super clean and every day we had room service

bar is not open

the first cabin we were given flooded upstairs while we showered the kids and water started dripping downstairs

amazing swimming pool, wonderful views from dinner terrace

nice pool, pleasant staff. excellent gym.

gym, pool, room, vibe at the restaurant at dinner time

big rooms. laundry service was excellent.

s not possible to get a coffee until 11 when the bar opens

no wifi connection.

the wifi speed can be improved

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the

breakfast was excellent so much to choose from and tasty

there was a pair with spoiled kids nextdoor and did not take proper care of them, but this is not the fault of

very helpful staff and great breakfast!

confortable room, good breakfast, quite location at the university

this time i used the laundry facilities, which are very convenient

staff were good, gym and wifi are good. it has a good workspace for working remotely.

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

kitchen was not well equipped at all

place with a magnificent view, excellent staff and amazing breakfast

excellent spanish breakfast

the restaurant is also very nice quality and a great breakfast included

the pool was really nice, there were several options for the breakfast.

advertised indoor and outdoor pool closed without notification prior to booking

- parking - reception area

clean free parking available nice views

parking is very easy

they also have a big garden and plenty of space for parking

car parking at rear plentiful but should have been secure

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

hotel had no restaurant or bar facility open

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

no room service, just a fridge with small amount of items

to have breakfast (9am-10am, 7

) and wifi working only at the reception

the wifi is really not great

breakfast could be improved

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

spa and gym have been closed for a long time

expensive breakfast and room service and amenities

room are spatious enough to double as an apartment and the staff are extremely helpful

free garage and outdoor parking

parking is also good plenty underground and outside

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

parking outside the front was very straightforward, although we were told there was also hotel

spacious. nice bathroom. parking available. good value for a night stay while traveling.

wifi quality

room size is small, breakfast is average. very small gym, no swimming pool.

all staff unbelievable helpful and friendly, breakfast

wifi is very poor on the 5th floor - unusable

more room to accommodate all for breakfast, but staff coped well

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the terrace could be cleaner and wifi could work better.

the bar wasn't open for any food or drinks

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

room service was available and room had a mini bar also

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

clean laundry

also no laundry service even though it says there is one

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

no room service

apparently there is a gym... i could not find it and nobody was available to tell me.

breakfast, location and stuff

breakfast was delicious and filling

really good breakfast

breakfast was amazing

very friendly manager and breakfast room staff

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

the gym was really well equipped

to pay that money to go into the pool when it should really be a free thing

the breakfast was amazing and i enjoyed the gym facilities too

very clean, great breakfast

great breakfast and nice bar

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

laundry facility is costly. no provision for washing underwear and drying.

there was a gym

wifi very poor- none in rooms and free wifi in reception was painfully slow.

the free wifi wasn't great. you had to pay for the high speed wifi.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

apart from excellent breakfast no dining options

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

the location, breakfast and parking

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

very good wifi (1st floor)

wifi was spotty - we had to stand in the hall to get it reliably.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

room was clean and tidy every day, and the wifi was fast

the free wifi was excellent

wifi was good and the air conditioning worked well

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

wifi was not 100% reliable

not sure it would be ideal for two large adults sharing

the wifi seems to work well, although there

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

wifi

- conveniently close to airport (15-20' car / 30-40' metro with one change) - very quiet & great wifi in room

wifi was bad

there room door have a 1cm space between wood and floor, you can perfectly hear jumping kids and talks from

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry service is tremendously expensive

laundry facilities were a

do not request for laundry service, your clothes will be ready in 5 days

access to the city. breakfast good late check out excellent

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

we had two rooms set up for a family - one large triple room for our kids and another king-size bedroom for

clean and modern, great vibe specially with kids

was no microwave in the room to heat up food, nor was there a place to dry the laundry

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

breakfast

there is quite early check in, and late check out, what is very comfortable

wifi is very limited only to one device

the pool is not properly for children

fantastic rooms and facilities, and the breakfast options were brilliant

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

the breakfast time could be extended to 11 am

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

> no iron device in the room. > laundry pickup , you need to give it to reception.

nice pool

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free

her name is liza and she works as the pool guard

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

the situation for the following night, and they upgraded me to a suite and did not charge me for breakfast

the room service is not managed by the hotel and it takes very long time to get your order

good breakfast, close to the subway

no kettles/ tea or coffee in room. no iron in room. gym very basic.

pet friendly

no surprises, good value for money. kids enjoyed the stay.

parking, super comfortable beds, good breakfast, friendly and helpful staff

english breakfast

no surprises, good value for money. kids enjoyed the stay.

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

used to have a nice spa/pool

poor gym and hardly any equipment

the pool and spa don't serve anymore.

booked this hotel because of the gym and the pool which the advertised on this site

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

wifi connection wasn't great, so when i had to send emails for work, it was a bit of a challenge to

everything went well staff was helpfull for my kids

everything was super. excellent wifi connection.

city for my early morning arrival from usa to madrid before connecting to another city in the late afternoon

variety of choices for breakfast was excellent

10 min by tube to the center, rooms are comfortable, bathroom is clean, there is a gym, also the bar and food

excellent location, great check in and check out. very helpfull staff. great breakfast.

loved the comfortable beds and the rain shower head. the breakfast was excellent.

the bar and restaurant staff were also very friendly

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

plunge pool was not open

no room service after 10pm

only negative was the rooftop bar was closed in december, however we found a couple in the city centre anyway

the wifi on my phone worked well - the wifi on the laptop did not work at all.

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

gym needs an overhaul. brill apart from that

interconnecting rooms are great when travelling with kids- not when you're traveling by yourself, because it

super central with good connections. very nice hotel, clean, friendly staff and good breakfast!

no gym, no spa, no fitness room

the bar and dining room are small but cosy and staff is friendly, food is good

5 mins walk to metro and refe station excellent location and restaurant was really good, so was room service

wifi is high speed

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

no swimming pool, not very good wifi

room service option and wouldn't let the deliveroo come up,had to ask three people three times for

the room service was great but the chocolate brownie was not the gooey super sweet type which was a

room service food quality was exceptional.