found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

bar and restaurant area was limited and not particularly comfortable when we had an early evening

free fast wifi

has parking inside the building

secure garage parking in basement, was great for my moto, tight for cars

spacious. nice bathroom. parking available. good value for a night stay while traveling.

good bed and good parking..

huge parking and highway is near

breakfast is standard

i was expecting to have a mini bar in the room, to avoid going downstairs to the vending

we needed big room nice bed air conditioning worked great staff super nice great breakfast free parking

provide common washer and dryer if some one wants to do own laundry

room comfortable, good continental breakfast

plenty of parking

and great breakfast

lovely and clean, nice breakfast, pet friendly.

staff is very supportive, and the rooms were super clean and every day we had room service

the room at the laundry door

also the bar has a small snack menu with pizzas etc

large room and clean. everything works and we had wifi

room service, has some improvements needed

the prices in the bar also very high and did not the quality

premium wifi was not premium at all (10mbps)

close the bar and restaurant friday to sunday

no bar or restaurant on friday and saturday

a bar would have been nice, but there was a mini bar in the room and vending machines with hot and

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

this can include food (the breakfast was the worst ever), but can include whatever you like (room magazine to

set in an awful area , it s adults only and go at your risk.

i love has pool and a nice decoration

the hotel has clean and comfortable rooms the best you have pool

the breakfast is very rich and the beds are comfortable

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

fantastic value for money and being allowed to take our pet cat and keep her in the room

high-speed wifi. close to city center.

clean room with wifi. quite noisy because its located beside a highway.

there is free parking

bit hard to find. a good travelling hotel nice breakfast.

- room service is recommended than delivery orders or the restaurant beside the hotel

a restaurant or room service you can't control the temperature of your room

no bar or restaurant outside breakfast hour

private parking. large room. dog friendly.

good value and good for pet dogs

big room, with all you need. great breakfast. and pet friendly.

pretty good breakfast, complete and a good value for money.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

helpful staff, clean and good wifi

good wifi and ok breakfast

wifi was not good. didn t work most of the time.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

room service was absolutely unacceptable

bar does not open at night and little choice for dinner

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

hotel had no restaurant or bar facility open

parking area is not

very nice hotel. friendly staff and great attitude to our pet.

there was a large parking area, and the rooms had excellent air conditioning

easy parking

pool was not open.

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

wifi was too weak, bed was uncomfortable

lobby, bar and common spaces in general perhaps they should start thinking about renovation.

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

it means the restaurant and laundry close on the weekends and holidays

property claims to have a sauna and gym

wifi not so powerful

there is no room service 24 hours !!!

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

free parking outside the hotel, calm surroundings, very quiet at night

good location if you want to be on outskirts of city with free car parking but with convenient public transport

short walk to the tram station and plenty of free parking

free on site parking, spacious room, friendly staff and good location 30 second walk from a bus stop that takes

only negative: wifi was quite spotty when it worked, it worked ok, but at times, it cut out completely

breakfast

they don't have many cots or any small extensible beds for kids.

very well located for our purposes, very cheap, nice breakfast, i will come back.

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

very secure underground car parking

amazing, parking in site, really good quality, high standards, kind people working there

great breakfast and evening meals

this time i used the laundry facilities, which are very convenient

gym and pool facilities are good

it was cozy and very comfortable and it was nice there was a kitchen.

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming

were nothing in the kitchen for the short stay

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

room service never answered the phone when i called to order dinner.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

clean rooms and friendly staff, good quality hotel good wifi

loved the pool and the breakfast room

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

service, excellent breakfast, free parking

was upgraded to a better room, in the annex outside the hotel, with easy access to the parking

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

no room service

did not work the pool was opening very late ( only 10:30) the access to terrace in the bar was not

bed, spotlessly clean, polite staff ready to help, delicious meals in the restaurant, indoor parking, quiet

wish the hotel had a laundry room

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

good free wifi and room with enough power suplies for computer and charging devices

we had a great stay there the bar in the

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

plus laundry facilities

wifi was great, staff were great and bed very comfortable

the bar food and coffee were excellent

wifi wasnt working in the room but it was ok in the reception area

the staff where quite friendly and the wifi good

spa bath was amazing

close to metro station. clean. nice and helpful staff. free wifi

wifi, good room, decent bathroom

-stable wifi

nice prices in the hotel bar, bar opened till 23,00

in the evening, the tall guy at the reception didn't know if there was a swimming pool in the area, saying he

parking was free and bed was great and rooms was very clean

free underground parking

good location, free parking.

free underground parking, an adjacent shopping mall with a supermarket

the breakfast was very good

everything was new, clean. breakfast was excellent. easily accessible from motorway

the offer of the bar and room service offer food is very low and limited.

the offer of the bar and room service offer food is very low and limited.

pool, gym, kids play area

big rooms. laundry service was excellent.

the was no room service option either

s not possible to get a coffee until 11 when the bar opens

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

late check out, free parking and 24 hr front desk

very far from madrid... very bad wifi.

the bedroom was very comfortable and room service was good

we arrived there was no wifi

we had issues with the wifi either not working at all or being slow

no coffee or tea in the room bar only opens at 6h30 pm

how pet friendly they were. supplied our dog with a mattress,pillow, bowls and treats.

the room service is very nice

wifi is incredibly slow

the reception staff were fantastic the room service was good

day laundry service

wifi and heating (heat pump) worked perfectly

came late for lunch, just arrived in madrid, and we were told that the kitchen was just about to close (not

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

laundry room was also at our disposal

the wifi not good at all.

my kids and i would wake up sweating

the convenience s offered. restaurant, laundry, service.

laundry does not work all the time. my isle door does not work properly.

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could

the hotel offers free laundry service, comfortable rooms, free gym and generally everything you might need for

and has all the necessary facilities within it's premises (a bar, a restaurant, a pool, also a laundry room)

free parking. 15 into centre of madrid in uber.

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

center which makes it very convenient to go shopping / eating after a hard business day + enough parking slots

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

free parking and plenty of food choice in shopping

laundry facilities a big

have to download an app to do laundry and half the machines don t work.

we were thrilled they had a free laundry room

great to have laundry for guest use, close to metro & busses one block

used the laundry as well, they helped me with it and made it super easy

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

wifi was really really slow and unstable

the hotel has a great view at the pool

very safe and attended wifi: free close to nice tapas bars

we could eat whatever was in the bar

wifi wasn t working very well for us

access to gym center

gym is very small and some of the equipment didn't work

the wifi was slow in the beginning but got fixed fast.

and funky decor; comfortable common spaces; good breakfast, friendly staff; able to get laundry done

recommend changing to an unscented laundry detergent

they made sure i have breakfast before i checkout early for the tour

there s free wifi and the staff specifically chris is such a gentleman and his family are all so nice and

the good selection of food for breakfast

laundry really takes 2 days- this is not something that you would

not see pool or gym but i might have missed it and i'm sure the staff would have directed me to

wifi speed is excellent

rather disappointed with room service

basic kitchen

was great, but i recall the hotel laundry services to be quite inflexible with timing

despite laundry bag stating it was available monday - saturday when enquiring on friday afternoon we were

breakfast and laundry

laundry is very pricey

pet friendly, clean and had all we needed

onsite laundry was available

the hotel does not offer a self-service laundry, which is essential for longer stays.

room service only available until 23:00.

did like everything there, from people who work at front , to people who work at desk and bar in short words

rooms were good size and comfortable bed and travel crib came with cute bedding and kids set

40 euros is too expensive for a burger and a soup with room service, but very

lovely bar area too and great service

hotel is a bit tired - the lifts are cranky and old and the gym is just about functional (comfort cooling but

no american coffe and boiled egg for breakfast

front staff was wonderful. breakfast was great. facilities are well kept.

they do not have washing machines or laundry service

i didn t like that they didn t have a laundry service. they also didn t have room service

size room, cupboards and shelves, good air-con, wifi ok

and asked the front desk to support her with the luggage, at least because she was alone with my kids and the

wifi reception was not good kept dropping out accessibility via taxi was poor due to single lane

the breakfast was good and it had a good selection

breakfast, bedcom

wifi

choice of food for breakfast

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

cafe was great for coffee and breakfast

the breakfast was varied and very tasty

wifi connection is not very good

the room service was expensive and the waiter was rude.

a very efficient room service is also provided

full kitchen is definitely plus for traveling with kids

it was modern, and we loved having a kitchen available

couldn t believe we had a kitchen. a bit old building but clean and good staffs

there is small kitchenette with some pots, but no kettle so you have to boil water on the stove

and had netflix the bed was super super comfy the bathroom was very clean the room had a small kitchen well

proper room ac, no laundry for national holiday, wrong room service, and no small requests accommodated

wifi is working properly and everything is just right on the money

i had to say something then the room service pasta we ordered was nearly cold when it got to our room

the spa and sauna was free and booked easily from the application, they were incredible

gym could be slightly bigger but from my stay it seems that there isn't a big demand for it so i

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

the cleanliness of the property, the free parking and the spacious room and bathroom.

not food, drinks or even a swimming pool in the 35 degrees of heat

everything was very clean and well maintained, the staff was joyful and the free parking was a huge plus

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

where the staff detailed what exactly they mended in each item of clothing as part of the laundry service - a

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service

hotel with great facilities (the spa is very enjoyable) - very central location - delicious breakfast buffet -

beautiful and we have a nice view on plaza espana also the rooftop is classy with a medium sized pool where you

the breakfast and the location

asked for an extra laundry bag

laundry services not offered on sunday.

had an issue with the laundry service

wifi did not work

water is cold in the pool, although i stayed in the middle of august

we asked for laundry service and they just forgot about it

laundry service was expensive, and it took 24hrs to get our laundry back, it was nicely folded and

laundry service but pricing was unclear for some 30 items

location was excellent, in center of madrid; room was comfortable and very clean; breakfast was good with great

wifi in the rooms was not very strong, keeps disconnecting, would have to go sit in the lobby to

staff were very friendly and helpful, including the bar tender who was just lovely to my son and i

astonishing view on the roofs of the city, convenient location, cafe with good coffee, good wifi, generous

breakfast had a very good range of options

breakfast can be noisy when there is a school party in but that's kids

pool could have been a little bit bigger as it got full during hot and sunny august.

no laundry facilities

room heat. wifi

even the wifi username/password was assigned to her name when it should've been me

- comfy bed - great location - good wifi - midday checkout

wifi was good as well

also we were 2 adults and 2 kids and the family room it s excellent, you have plenty of space

the location, room size, wifi

weak wifi

our room was for myself and my 2 kids and was a great size, beds were comfortable

rooms clean and wifi was good

appreciated laundry service

the room service was a bit chaotic as it is an external restaurant but the rest all went well.

excellent service and quality room service, cleaning staff

s all good, great staff, nice rooms, pool, great bar and fabulous location

works, big shoutout to the complimentary wifi it just works perfect

water pressure and gym facilities.

wifi not superfast but good enough

best location and i arrive early morning and they gave me room clean and best room service

wifi was not outstanding; not available in parts of room

lounge bar closing so early 11pn?