room was located near to a late night bar that is very noisy until 3 am

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

location, staff and gym facilities were exceptional

restaurant was closed only the bar was open.

location is ideal for travelling with pet - suitable place to walk dog straight from hotel

the cafeteria saved the day with drinks and bar food

free parking

cheaper to buy breakfast in bar rather than restaurant (toast only)

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

not a lot of place in the parking

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the pool is fantastic, the garden is perfect

the breakfast is served at your table and it is delicious and beautifully presented

i loved the pool and the garden

secure parking

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

parking spaces were a little tricky to access as i have a large car, but not a problem.

bar was not open until 8 pm

in smart gardens with pool

was upgraded to a better room, in the annex outside the hotel, with easy access to the parking

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

tight parking

30 staff friendly pool closed spa good but difficult to book

also, the breakfast was really bad: fruits and yogurt were in bad condictions and the bread was hard

the location, facilities and staff were brilliant. the pool was a godsend.

lovely terrace overlooking pool

staff, restaurant, swimming pool, location

- parking - reception area

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

no wifi in rooms, only communal area.

parking is very easy

spa is not available unless booked in advance and costs 15 eur per person (this info is not in the

kitchen and common room were very small, the pictures are misleading

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

good location, premises are well maintained and pool is enjoyable during summer

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

had to miss breakfast as it starts in the hotel at 9am

of the features in the pool didn t seem to work

the pool was really nice, there were several options for the breakfast.

the pool was really nice, there were several options for the breakfast.

coffee from the bar was delicious

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

room only had one towel because the laundry delivery had been delayed

beautiful location great pool very good breakfast

beautiful location great pool very good breakfast

pool very refreshing

the room was a good size and the wifi worked well

breakfast could have had more selection and the bar could have been open in the evening

also pet friendly location, we travelled with a dog

hotel is clean and pet-friendly

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

golf course 10 minutes drive

we could barely not sleep at night as a bar across the street was extremely noisy

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

coffee at breakfast bar needs upgrading

the wifi only worked in the lobby, not in the rooms.

the silence in the area, free parking and wifi and the views from the bedroom.

to have breakfast (9am-10am, 7

possibility of parking bicycles overnight (free of charge)

breakfast was bread, butter and coffee

luggage on rough pavement especially at night when you arrive, there is not enough light from the parking lot

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

you could only order room service at 8pm mon

nice location - extremely good breakfast- staff very nice and cordial

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service

wifi and heating worked well

wifi connection was quite bad, had to reconnect every 5 minutes

breakfast

only negative: wifi was quite spotty when it worked, it worked ok, but at times, it cut out completely

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

it means the restaurant and laundry close on the weekends and holidays

it was nice to have a gym in the building even tough it is very small

gym was nice and clean

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

bed was comfortable and the food i ordered through room service was better than expected

breakfast was delicious and filling

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

really good breakfast

wifi

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

helpful staff, clean and good wifi

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

provide common washer and dryer if some one wants to do own laundry

excellent parking, and close to motorway

breakfast, bed, free parking

plenty of parking

good wifi

swimming pool which is very disappointing also

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

the pool is covered but not climatized so it was not open - nov 3z

mention of wifi at check in

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

pool, short walk to the bus stop

location, receptionist, parking, good space, big enough.

the bar wasn't open for any food or drinks

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

fantastic value for money and being allowed to take our pet cat and keep her in the room

wifi had some downtime

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

a lovely restaurant bar beside hotel (castizo)

no room service

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

wifi was stable.

too far from the city and bar closed on sunday night

quiet, gym, summer swimming pool

staff is very supportive, and the rooms were super clean and every day we had room service

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

big rooms. laundry service was excellent.

wifi works well all over the place

wifi can work poorly sometimes

the wifi speed can be improved

the was no room service option either

this time i used the laundry facilities, which are very convenient

paper towels in the kitchen would be a plus

staff were good, gym and wifi are good. it has a good workspace for working remotely.

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

bar does not open at night and little choice for dinner

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

room service was absolutely unacceptable

very close to shopping malls and good fitness club

no room service, just a fridge with small amount of items

parking is also good plenty underground and outside

some problems with the wifi although they were resolved successfully

free garage and outdoor parking

how to rent a golf cart etc

has parking inside the building

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

good breakfast

the gym is fantastic and the hotel is very well known among the professional football teams (an extra

fantastic gym,

more room to accommodate all for breakfast, but staff coped well

delay of room service for cleaning , may be it goes to afternoon.

the wifi didn't work very good.

in front, a quiet area with easy access, breakfast with a good amount of fruits and cereals and wifi that works

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

clean laundry

also no laundry service even though it says there is one

food from the room service was terrible and the bathroom was broken

clean, great staff, breakfast just whopper ud83dudc4c.

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

all the staff especially at the bar (:

and friendly throughout the stay (for example, i mentioned to the front desk staff there was no bar soap in my

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

very good and cheap food from room service

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

mini bar with fruit juices, water and can drinks, replenished every day

the breakfast was too expensive and it wasn't as good as we expected

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

breakfast was your normal breakfast at these type of restaurants

the free wifi is good. i used for working remotely.

good location if you want to be on outskirts of city with free car parking but with convenient public transport

free on site parking, spacious room, friendly staff and good location 30 second walk from a bus stop that takes

not open after breakfast and no bar

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

the room service 24h, the staff, the attention to detail...

facilities like no swimming pool or club

the dinner was fantastic, great room service. also, the pillow menu was a great touch.

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

there was a gym

breakfast and wifi speed could be better improved.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

poor wifi.

staff were helpful with early check in and taxi ordering

wifi service was easy to connect, fast and reliable

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

wifi was good and the air conditioning worked well

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

the pool is not too deep, for an average sized person, except a depth to the half of the body

wifi was not 100% reliable

the pool was fantastic

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

it s time for renovation also room service closes very early

room service after 22

spa was not working

you are not able to order room service in a 4 star hotel and you are limited to having a very mediocre dinner

> no iron device in the room. > laundry pickup , you need to give it to reception.

ordered room service one night

we had flexibility for early check in and luggage storage after checking out, which is really important in a

the pool is amazing too and in general the stay at the hotel was really pleasant

the staff were amazing especially the bar staff who could not do enough to please

laundry facilities were a

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

do not request for laundry service, your clothes will be ready in 5 days

room furnisher is old. windows are not safe if you have kids travelling with you.

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with

gym and pool was very good

spa center is not well considered- there is no lockers where to leave your personal things, you

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

a laundry room where i could do my own laundry would have been nice.

the wifi pretends to be 'open', but you have to leave your email address to get access so it's less

the small sofa beds are good enough but older kids like to have a proper bed to sleep in

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

clean room and great ameneties. good breakfast and nice staff.

breakfast was excellent, with many options

perfect for working remotely; big desk, great light and powerful wifi connection

the pool is not properly for children

the comfort of the room and the facilities especially for kids were superb

no 24 hour room service but that's being picky!

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

nothing, all was good, treatment, facilities, room, room service, everything was great

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

also room service was from an outside provider, which was late by about an hour, not impressed, not 4

wifi was weak.

no kettles/ tea or coffee in room. no iron in room. gym very basic.

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

no gym, no spa, no fitness room

the bar and dining room are small but cosy and staff is friendly, food is good

service in the bar quite slow

location (near our office) breakfast choice, bar food and staff.

wifi is high speed

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

the wifi was a bit patchy

wifi very slow. dinner was rather poor.

early check in was a plus

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

rooms, breakfast, pool

bed was super comfortable, the breakfast was delicious and had lots of variety even for my very arfid brother

service food was poor value for money and there was no price guide for the mini bar in our

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

room service food was poor value for money and there was no price guide for the mini bar in our

great bar staff but not enough of them which made the service very slow

bar closed a little early as did room service (for those late arrivals or long working days)

wifi at this hotel sucks !!!

poor breakfast

free wifi is clearly throttled to 'encourage' you to move onto the very expensive high speed connection

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

shame that the rooftop bar is not open outside of summer season!!!

breakfast was good, room clean and big, close to the park and subway.

the bed was a very comfortable california king, it had all the amenities we could want, and the breakfast was

i also appreciated the rooftop pool and the convenient access to public transport, making it easy to get into

to small pool area and long distance to city center

a nice pool on the roof, and a small but usable gym on the ground floor

a nice pool on the roof, and a small but usable gym on the ground floor

room service menu provided in the room wasn't actually the menu

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

breakfast is a must try and

room service cheap prices

hot drinks in room, although you could hire a kettle, they were not available with room service

nice bar area, comfy beds