how hard they worked to ensure wifi with a new system.

comfortable bed well equipped kitchen

there was no breakfast serve.

was good, washing machine and complete kitchen

the pool is fantastic, the garden is perfect

breakfast was the best we

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

well located. the breakfast was ok, not the best, but ok for the price

the outdoor pool was shut and covered over and detracted from the look of the gardens

food and bar available on site and a good choice for breakfast which was served until 11am

was no room service option available for hot meals as the restaurant wasn't open for another 2

hotel, and very easy to access with ample parking and even an electric charging point

gym, pool, room, vibe at the restaurant at dinner time

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

at monday and tuesday, that you are not aloud to bring food from the outside (although there is a kitchen there

kitchen and common room were very small, the pictures are misleading

my wife used the gym and she loved it

stay and great breakfast

the pool was really nice, there were several options for the breakfast.

advertised indoor and outdoor pool closed without notification prior to booking

had to miss breakfast as it starts in the hotel at 9am

the pool was really nice, there were several options for the breakfast.

man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

there was a party in the nearby parking until 3 am with the room windows facing the carpark

free parking

location, and has its own parking

access to room service menu was via scanning qr code - not ideal for those of us golden oldies who aren t

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

comfy, friendly staff easy good wifi so work was smooth

room was located near to a late night bar that is very noisy until 3 am

- parking - reception area

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

parking is very easy

clean free parking available nice views

wifi did not work on second floor where i stayed

breakfast, location and stuff

breakfast was sumptuous

the breakfast was outstanding, which is unusual in my experience

breakfast was delicious and filling

exceptional breakfast! very fresh and delicious.

experience i had, at 03:00am, in the middle of the dark, walking from the hospederia to the parking to pick up

restaurant food was pretty basic and quite expensive, especially in the evening, breakfast was a good continental

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:)

dinner and breakfast is extra and is basic (you get what the other monastery inhabitants are eating at 10

luggage on rough pavement especially at night when you arrive, there is not enough light from the parking lot

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

comfortable beds and wifi

the overall experience (i was traveling with 3 kids) was great

second time i have stayed here both times mini bar not working

excellent wifi

room only had one towel because the laundry delivery had been delayed

beautiful location great pool very good breakfast

nice room, clean, various breakfast and close to the city center

no bar or restaurant.

pool very refreshing

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

also pet friendly location, we travelled with a dog

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

bedlamp broken. poor wifi.

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

the wifi only worked in the lobby, not in the rooms.

good bar and restaurant onsite.

clean and modern with pleasant breakfast. excellent parking on site

eat go, there s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

good value for money. quiet. clean. has a pool which is not too busy. seemed kids friendly.

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

we could only have room service and the facilities in the room were not adequate for room service

good spa facilities. decent facilities.

close to the nautical club, where we spent most of the day at the pool and the nearby facilities

the location was good and the room was excellent. the wifi was good.

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

nice location - extremely good breakfast- staff very nice and cordial

access from the highway with secure parking available on site

the wifi. it doesn t work in the bed room. it he signal is too weak.

wifi connection was quite bad, had to reconnect every 5 minutes

breakfast was very limited, could def have had a bigger & better selection

friendly staff, and accommodating my need for late check

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

it means the restaurant and laundry close on the weekends and holidays

no complains. perhaps the gym could be somewhat better equipped.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

property claims to have a sauna and gym

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

the bar wasn't open for any food or drinks

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

pool, short walk to the bus stop

from first level of room to the bedroom not ideal if your unsteady on your feet or have young kids

helpful staff, clean and good wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

provide common washer and dryer if some one wants to do own laundry

hotel, pet friendly besides breakfast when we needed to put our pet into the car to follow the hotel

clean, nice staff and good breakfast

great location for shopping and costco trips. nice facilities. clean. good breakfast.

it was difficult to walk to a bar or restaurant (didn't try the one next to hotel as it was too pricey)

room was quite small. laundry service extremely dear

we were able to get some laundry done very quickly

staff were very friendly and helpful and even went out of their way to bring the kids meals as soon as they

our room went straight out to the pool

also room service didn't start until 8pm which was challenging to get the kids in bed for an early night

very pet friendly would again in a flash

plenty of space, particularly for travelling with a pet

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and

parking is free and easy

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

very good breakfast. very helpful staff at reception

wifi was poor in our room

why is the room mini bar price so expensive when the hotel bar prices are very good?

is friendly and helpful the room is clean gym room opens 247 walking distance to tourist attractions bus stop

the latter understandably because it was new year, but kids running up and down corridors was really not on

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands

no room service even for tea and coffee

gym facilities were adequate and the breakfast was good too

wifi didn t work in our room

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

laundry facilities were a bonus

room service. staff member at night could not speak english

one of our party was unwell and the hotel accommodated an early check in

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

i was grateful you had a gym but a few weights would be great

breakfast the chorizo sausage slices were cut and arranged on a plate, beautifully, but they

very nice room, good bed, super location, great quality breakfast + very friendly & helpfull staff

food and poor, inaccurate info re pool facility

from walking around this historic wonderland, i thoroughly enjoyed the extraordinary underground spa and massage

thought from the image that there was a hotel pool

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

the kids loved the bunk beds.

well at least the king bed was the kids didn t complain about theirs

dining area is very small and can have screaming kids

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

was understaffed, we wanted to use the spa but impossible to make a reservation, no body picking up spa

not impressed with breakfast. really enjoyed the bar food.

though free to use, the gym needed some attention (broken fan and treadmill) and had only very basic equipment

gym and spa are in basement and dark and dank

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

the hotel information sheet said they had a laundry service

toiletries , laundry bag ,aircon control from reception and poor operation

laundry is only two day service

no laundry service.

wifi is horrible, extremely slow with poor connection.

the location was great, and the room was spacious, clean and comfortable. wifi was fantastic.

a/c, free wifi, excellent breakfast in lovely rooftop location

great breakfast. lots of cakes and nice breads. big tv stream and fast wifi

lots of noice from running water/ heating etc the property promised to have a functioning gym, but unfortunately

on the web there is a gym and there is, but really small and unequipped

nice hotel with a great bar restaurant

awesome parking lot

and snack bar not open on sunday evening and fully booked at lunchtime

smashing bar wine and food

wifi ok

i would only comment that the menu in the bar is a little limited and has not changed for years.

free parking made it easy to take day trips from the hotel

the views, the pool, everything is so clean and spacious

we had room service and the chorizo i had was super hard

communication regarding services like opening hours of indoor pool and room service

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

nice garden bar near the pool for an evening drink

there appeared to be too many managers wandering around doing nothing, whilst yelling the bar staff off for

excellent room for 3. nice pool. very quiet hotel with air condition.

great pool

room service never answered the phone when i called to order dinner.

a lovely restaurant bar beside hotel (castizo)

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

no room service

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

nice external swimming pool. good parking access.

wifi was ok. quiet mostly

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

staff is very supportive, and the rooms were super clean and every day we had room service

big rooms. laundry service was excellent.

wifi works well all over the place

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

s not possible to get a coffee until 11 when the bar opens

this time i used the laundry facilities, which are very convenient

gym and pool facilities are good

better equipped kitchen. a kettle and pans would have been great

staff were good, gym and wifi are good. it has a good workspace for working remotely.

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming

no room service, just a fridge with small amount of items

no restaurant no room service

room service was absolutely unacceptable

very close to shopping malls and good fitness club

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

sweeming pool and gym is very good

lots of computers available for the kids to be on

have like some cheaper food options for children to choose from at pool and evening meals

the wifi didn't work very good.

breakfast was delicious

pool opening at 11am is too late in the summer heat.

wifi connection unstable and not always working

gym closed at 11pm

also no laundry service even though it says there is one

clean laundry

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

room is exellent, bed is exellent. staff in bar is friendly and very professional.

food from the room service was terrible and the bathroom was broken

and friendly throughout the stay (for example, i mentioned to the front desk staff there was no bar soap in my

room service was available and room had a mini bar also

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

room service was available and room had a mini bar also

very good and cheap food from room service

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

is nice and you can eat and chopping not far. i like gym too.

wifi, quiet and comfortable, the lift was very fast, location was very convenient near to begona

the wifi failed

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

gym, the room furniture, the bathroom

location, close to my office swimming pool friendly staff

bar shut too early in the evening

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with

> no iron device in the room. > laundry pickup , you need to give it to reception.

wifi intermittent

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was

there was a sheer lack of room service- they did not even bother to replace the towels

no gym, no spa, no fitness room

rude room service, asked me to come down and get my own order.

wifi is high speed

room size was good for me and the room very clean, receptionist and room service was very good

thing of note is that the free drink tokens for the bar were misleading

do not request for laundry service, your clothes will be ready in 5 days

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry service is tremendously expensive

laundry facilities were a

room furnisher is old. windows are not safe if you have kids travelling with you.

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

the cleaner were cleaning the room for 4 days and did not clean the cups of coffee we got from room service

the spa center is not working.

you are not able to order room service in a 4 star hotel and you are limited to having a very mediocre dinner

late check out

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

the wifi was poor also the breakfast was poor

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

the free wifi wasn't great. you had to pay for the high speed wifi.

a laundry room where i could do my own laundry would have been nice.

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very

) good & free wifi location: not in the city but very accessibel by metro - nevertheless quite far away (+/-3

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

would have been good to know that the pool was shut before we arrived

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

room service menu left something to be desired

the bar outside and the food was excellent

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very friendly helpful staff, great price, good wifi.

room was clean and tidy every day, and the wifi was fast

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

the pool can get quite crowded at opening hours, closing hours is sometimes better.

wifi was only available in the room

wifi was strong, it is close to a metro station and the bed is comfortable once you get over the

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

wifi worked most of the time but could improve its coverage

very good wifi (1st floor)

very stable wifi (colleague in the other room was satisfied though), breakfast consists mostly of sweet and

comfortable room, nice terrace (with pool), small gym, and a good breakfast.

to small pool area and long distance to city center

the gym is to the small side

new hotel, great little rooftop pool where you can order food/drinks directly to your table.

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

the bar closed early.

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

very clean, great breakfast

the breakfast in the bar was even better than in the restaurant

the breakfast was amazing