the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

it wasn't summer and the pool wasn't open.

seasonable swimming pool

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not

we had room service once during our stay, the food was very poor

hotel is clean and pet-friendly

breakfast could have had more selection and the bar could have been open in the evening

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

good bar and restaurant onsite.

service was very slow, order at the bar if you are in a hurry

of kids running the hole day in the corridors, screaming, beating doors

the wifi only worked in the lobby, not in the rooms.

no working wifi!

experience i had, at 03:00am, in the middle of the dark, walking from the hospederia to the parking to pick up

breakfast could be improved

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:)

dinner and breakfast is extra and is basic (you get what the other monastery inhabitants are eating at 10

though they have free wifi which is not that strong (but maybe it also because of the location of our room

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

it's located right nearby the road and has the parking which is good

- parking - reception area

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

clean free parking available nice views

car parking at rear plentiful but should have been secure

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

room was located near to a late night bar that is very noisy until 3 am

there is a bar with good coffee where you can access from the hotel

the wifi was terrible and extremely poor

good car parking out and indoor

the back side of hotel), backyard view, very clean room, big and confortable bed, good breakfast, gym room, lift

free parking

no room service until the same time the restaurant opened

bedroom was very large and comfortable with nice views. parking right outside the entrance

the breakfast is served at your table and it is delicious and beautifully presented

i loved the pool and the garden

breakfast was lovely and varied

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

there was no breakfast serve.

of the features in the pool didn t seem to work

had to miss breakfast as it starts in the hotel at 9am

the restaurant is also very nice quality and a great breakfast included

the pool was really nice, there were several options for the breakfast.

stay and great breakfast

good breakfast, friendly helpful staff

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

a nice, clean room, a good breakfast

sits at the end of quite a lively area with plenty of bars

car parking was good

eat go, there s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat

had to pay for parking.

lovely grounds and swimming pool

the hotel is located close enough to town too walk, but parking is also very convenient

tight parking

gym, pool, room, vibe at the restaurant at dinner time

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

the living room/kitchen were tight and awkward

spa is an extra charge of 20 per person

kitchen and common room were very small, the pictures are misleading

breakfast was delicious and filling

the breakfast was outstanding, which is unusual in my experience

very friendly manager and breakfast room staff

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

wifi

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

we opted for breakfast at time of booking which was discounted, buffet style but with huge variety of choice

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

amazing, parking in site, really good quality, high standards, kind people working there

good location nice breakfast

only negative: wifi was quite spotty when it worked, it worked ok, but at times, it cut out completely

free parking, great breakfast, friendly staff, nice room

staff was super friendly, and the breakfast was awesome!

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

it means the restaurant and laundry close on the weekends and holidays

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

property claims to have a sauna and gym

it was nice to have a gym in the building even tough it is very small

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

provide common washer and dryer if some one wants to do own laundry

excellent parking, and close to motorway

they didnt have eggs available for breakfast

and great breakfast

well supplied continental breakfast with gluten free options (on request)

good location to explore the surrounding countryside, great covered swimming pool .

good spa facilities. decent facilities.

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

wifi in our room was very weak

gym could use some improvement.

decent rooms and wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

helpful staff, clean and good wifi

i was grateful you had a gym but a few weights would be great

breakfast ok with just a few options. good wifi and very nice staff.

a mini bar in the room is advertised but there was nothing in it

close to shopping center, good wifi. friendly stuff

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

high-speed wifi. close to city center.

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

a lovely restaurant bar beside hotel (castizo)

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

no room service

clean rooms and friendly staff, good quality hotel good wifi

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

of coffee/tea making facilities in room coupled with low availability through restaurant or room service

room service system is inconsistent

used the gym a few times and it had what i needed so it was great

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

this time i used the laundry facilities, which are very convenient

kitchen was not well equipped at all

no tv in the room. not so much dishes in the kitchen.

the pool is nice and was never crowded, the gym and terrace were excellent

no food service ud83dude03 but we had a kitchen so it was wonderful!

big rooms. laundry service was excellent.

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it

wifi works well all over the place

wifi gave me trouble but was quickly repaired. great staff.

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

kettle provided in kitchen

couldn t see wifi code anywhere

supply of kitchen equipment - we had to use our own cutlery

wifi worked well

lovely bar downstairs with a nice menu and ambience

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

the pool was a hit with the kids

room service closing at midnight..

comfortable room and beds, nice bathroom, good facilities (but we didn't use the pool nor the gym)

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

there was a gym

the free wifi wasn't great. you had to pay for the high speed wifi.

a day for wifi is from the last century

good staff, bar food was ok. rooms very clean. gym was ok

room service is supposed to be 24 hours but when i ordered at 5am it's closed

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

good staff, bar food was ok. rooms very clean. gym was ok

room service was available and room had a mini bar also

also added bonus of laundry pay machines around next block

i was woken by this service being offered and a better way of collecting laundry might be worth considering

i aske if room service was available , and was told no

the pool is small.

great gym and nice spa, it s a place to come back

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

in front, a quiet area with easy access, breakfast with a good amount of fruits and cereals and wifi that works

no facilities ... no gym ...restaurant has limited menu

delay of room service for cleaning , may be it goes to afternoon.

everything except wifi

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

very good wifi (1st floor)

wifi was spotty - we had to stand in the hall to get it reliably.

clean (u do hope they know to appreciate their cleaning lady) and was in a very good shape; wifi worked fine,

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

it doesn t a gym, pool nor a bar.

room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a

small clean gym with basics but no weights

the wifi signal in the room and elsewhere in the hotel was excellent

breakfast was lovely because we could sit in the courtyard - absolutely heaven

also we were with half board and the breakfast and diner were very delicious

minibar refrigerator , no kettle service , wifi in some rooms arent good enough, but k was busy outside anyway

friendly staff and wifi worked well

clean laundry

also no laundry service even though it says there is one

the existing gym could definitelly be improved

no room service

luckily i had my laptop wired on wifi

the wifi maintained a good connection, even during times i required video conferences

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

the free wifi was excellent

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

the pool is fantastic and the entire facility has so many extra rooms

the pool, the cleanliness of the room

not ideal for two large adults sharing it

day laundry service

wifi and air con working perfectly

wifi was good too

the wifi service was also very good as well as air conditioning system

thought that the wifi was very poor & the room was quite warm

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

easy because of construction, so if you are traveling with a lot of suitcases or strollers or kids, you may need

be good if there was a roof top bar and swimming pool.

the spa was cool & the suite was exceptional

onsite laundry was available

the hotel does not offer a self-service laundry, which is essential for longer stays.

wifi is always questionnable

could not fault anything - apart from the bar closed at 11

wifi is terrible

laundry room was also at our disposal

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

wifi did not work in our room as we were right at the end of the passage.

they could of informed us there was no room service

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

the pool is outdoor and seasonal, so it was closed

clean room and great ameneties. good breakfast and nice staff.

the pool opening times could have been longer..early morning

wifi worked great

room service

the room service food was really overpriced and not that good.

room service was like none i have had before, absolutely beautiful food, hot on arrival and cooked

room service is outsourced but an excellent service delivered in a lovely box by a very smartly

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

spa facilities were out of order during our stay which we were very disappointed about due to it

wifi was bad

spa was not working

- conveniently close to airport (15-20' car / 30-40' metro with one change) - very quiet & great wifi in room

use of the pool (pool is indoor only) was weird, had to be booked and only up to 40 minutes a day

gym 3/5

breakfast - is amazing

was extremely unclear that use of the pool and gym would incur an addition charge, i have never heard of a hotel

breakfast was

they breakfast was excelente,...and abundante

bed, hypoallergenic room, good range of equipment in gym, pleasant atmosphere throughout the hotel

with all hotels i suppose the mini bar in room was an absolute rip off, 4 for small bar of chocolate,

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

nice gym

despite following up multiple times, the hotel delayed investigating with their laundry provider for over a

i love pets and kids but i also love my sleep and it's not fair to be robbed of a good night sleep

was great size, staff very friendly and early check in with was a bonus, clean sheets and towel every morning,

room service food quality was exceptional.

i tried to ask for cutlery, the staff only will provide it if i order something from room service

laundry really takes 2 days- this is not something that you would

we enjoyed having the small kitchen even if we didn't use it too much

wifi did not work very well

room, plenty of space plus an additional small kitchenette, all very clean

and comfortable the room service from the nearby restaurant was nice and convenient very close to gran via,

they do not have washing machines or laundry service

i didn t like that they didn t have a laundry service. they also didn t have room service

parking and pet friendly

the staff were wonderful- kind and helpful with our early check in request

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

pool and bar staff need to be better organised

the roof top bar is also very nice

staff, reasonably priced room service, excellent breakfast, very comfortable room

to communicate and asked me to pay extra 450 euro , i booked 2 rooms for 3 adults and 2 kids , they said still

the shared kitchen and laundry areas were great and very clean

concept of shared facilities of well equipped kitchen area, laundry facilities and eating area

lots of extras like laundry and kitchen

has amenities to cook, and also washing machine in case you are staying longer and need to do laundry

stable wifi, clean room, good location. administration responses quickly to request.

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could

was perfect, the bed was extremely comfortable, the quality of the a/c was perfect, they had free laundry service

i will definitely come back laundry gym it has everything

staff were really lovely - one particular girl went above and beyond helping me with my laundry after a very

and has all the necessary facilities within it's premises (a bar, a restaurant, a pool, also a laundry room)

laundry facilities were a

laundry service is tremendously expensive

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

do not request for laundry service, your clothes will be ready in 5 days

advertise with gym. there is a threat-mill and a few dumbbells. not a proper gym. disappointed

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

a laundry room where i could do my own laundry would have been nice.

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

we didn’t have breakfast and even though we were offered a 20% discount it would make it 20€ per person,

the kids loved the hotel due to the music theme