parking spaces were a little tricky to access as i have a large car, but not a problem.

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

not a lot of place in the parking

loved the art and style, the variety of spots to chill out by, the awesome pool, ease of check-in, balcony in

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

i loved the pool and the garden

it's located right nearby the road and has the parking which is good

parking is very easy

car parking at rear plentiful but should have been secure

wifi did not work on second floor where i stayed

had lots of parking and in excellent location for mountains and nearby town

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

there was no breakfast serve.

free parking

no room service until the same time the restaurant opened

a more varied selection of food in bar and restaurant.

location is ideal for travelling with pet - suitable place to walk dog straight from hotel

wifi did not work unless i went to the bar

place with a magnificent view, excellent staff and amazing breakfast

the pool was really nice, there were several options for the breakfast.

excellent spanish breakfast

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

was no room service option available for hot meals as the restaurant wasn't open for another 2

hard bed not very comfy, pool closed playground disappointing

food and bar available on site and a good choice for breakfast which was served until 11am

good but no kids meals before 8

the gym needs to open early. 11am is too late

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

room was located near to a late night bar that is very noisy until 3 am

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

the wifi was terrible and extremely poor

good wifi connection as well

experience i had, at 03:00am, in the middle of the dark, walking from the hospederia to the parking to pick up

) and wifi working only at the reception

visit was out of season so the bar and restuarant that looked so appealing were not open

the wifi is really not great

the restaurant is a bit expensive, but the buffet breakfast for 8 was great

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

spa is an extra charge of 20 per person

we enjoyed the indoor pool and jacuzzi

nice pool, pleasant staff. excellent gym.

my wife used the gym and she loved it

very friendly manager and breakfast room staff

breakfast was amazing

breakfast was delicious and filling

wifi

exceptional breakfast! very fresh and delicious.

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

comfortable beds and wifi

the overall experience (i was traveling with 3 kids) was great

second time i have stayed here both times mini bar not working

excellent wifi

room only had one towel because the laundry delivery had been delayed

beautiful location great pool very good breakfast

nice room, clean, various breakfast and close to the city center

no bar or restaurant.

pool very refreshing

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

also pet friendly location, we travelled with a dog

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

bedlamp broken. poor wifi.

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

the wifi only worked in the lobby, not in the rooms.

good bar and restaurant onsite.

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity

the location was good and the room was excellent. the wifi was good.

i asked for water (the mini bar was compltely empty) and they told me they were bringing to me but never happened

gym worse (much smaller and old equipments) then it was before and you had to ask for the key

plenty of free parking on site

service, excellent breakfast, free parking

the gym

the rooms were nice and clean, the pool is great

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

nice location - extremely good breakfast- staff very nice and cordial

access from the highway with secure parking available on site

the wifi. it doesn t work in the bed room. it he signal is too weak.

wifi connection was quite bad, had to reconnect every 5 minutes

breakfast was very limited, could def have had a bigger & better selection

friendly staff, and accommodating my need for late check

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

it means the restaurant and laundry close on the weekends and holidays

no complains. perhaps the gym could be somewhat better equipped.

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

property claims to have a sauna and gym

provide common washer and dryer if some one wants to do own laundry

silly idiots parking so close to own car couldn't open door to get in

nice parking possibilities

parking was not an issue

they didnt have eggs available for breakfast

decent rooms and wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

helpful staff, clean and good wifi

very pet friendly would again in a flash

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and

parking is free and easy

plenty of space, particularly for travelling with a pet

we were able to get some laundry done very quickly

room was quite small. laundry service extremely dear

the bar has great hamburgers

cannot fault the place overall and the free parking was a great bonus the city of segovia was beautiful too

easy outdoor parking directly outside the entrance to tithe hotel

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

is friendly and helpful the room is clean gym room opens 247 walking distance to tourist attractions bus stop

to city, free parking, lovely room, great breakfast

wifi signal not great

the hotel is very nice with a wonderful breakfast included

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

needs refurbishment, they advertise gym but all machines are not functional

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

good shower and wifi

very basic with no tea/coffee in room or room service. no porter services

and even for the travelers with kids, like us, great place to explore from

wifi worked very well and all staff were very friendly

the latter understandably because it was new year, but kids running up and down corridors was really not on

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

no price list for laundry.

laundry facilities were a bonus

aircon and wifi worked well, and had aircon in bathroom

don't expect room service unless you are prepared to have an argument with reception

breakfast the chorizo sausage slices were cut and arranged on a plate, beautifully, but they

location, although our room was at the back above the hotel bar and it was quite noisy in the evening as we kept

spa was superb, staff really excellent, and location perfect

the staff are extremely kind, the spa was in a cave, clean, and relaxing

the staff were all fab and the spa was lovely after a day

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

great hotel for families with two kids

great hotel for families with two kids

lack of noise insulation between rooms - noisy kids on corridors until early morning

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

the spa didnt have space available and needs to be cozier and the breakfast was already closing the

city center location, good breakfast, good parking, decent gym

ac didn t work in the gym. getting eggs at breakfast was a bit haphazard.

orange juice was definitely not freshly squeezed choice of pastries poor cold milk not cold in bar don't serve

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

high-speed wifi. close to city center.

no laundry service.

toiletries , laundry bag ,aircon control from reception and poor operation

the hotel information sheet said they had a laundry service

laundry is only two day service

fast wifi

the wifi wasn t working well bathroom outdated

not the hotel s fault, but couldn t get the app to work for the ev charger

great breakfast. lots of cakes and nice breads. big tv stream and fast wifi

wifi worked very well

a total of 4 rooms (2 rooms each night) the staff was rude and unpleasant we had 2 small kids and no

we had room service and the chorizo i had was super hard

the open spaces and gardens are beautiful and a view from the bar and restaurant to transfix you

room service for food, hot plates do not have covers so they arrive cold

secure underground parking

we were sorry the outdoor pool was shut as the weather was so hot but we were able to sit out in the gardens

awesome parking lot

secure parking

plenty of free parking in front of the hotel

there is a great bar on the corner

free , secure parking

the bar and lounge area were comfortable

nice garden bar near the pool for an evening drink

they allowed early check in as the hotel is huge and has many

pool area doesn't open until 12

great team at the pool, in the bar and restaurant and on the front desk

room service never answered the phone when i called to order dinner.

clean rooms and friendly staff, good quality hotel good wifi

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

a lovely restaurant bar beside hotel (castizo)

laundry pickup to early (around 6:30) and the driver is not very smooth.

we entered the room there was a smell like smokers had been there - or old laundry left too long

wifi was ok. quiet mostly

the gym needed more inside of it

wifi was stable.

staff is very supportive, and the rooms were super clean and every day we had room service

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

this time i used the laundry facilities, which are very convenient

the kitchen had nice appliances

no tv in the room. not so much dishes in the kitchen.

gym and pool facilities are good

staff were good, gym and wifi are good. it has a good workspace for working remotely.

big rooms. laundry service was excellent.

parking available, good breakfast, nice rooms, wifi. all perfect!

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

wifi works well all over the place

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

no restaurant no room service

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

very close to shopping malls and good fitness club

no room service, just a fridge with small amount of items

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

we get a suite with a small kitchen, a spacious bathroom with a bath and a shower

because it looked quite large and would have made our experience a 10/10 because we are active gym users, although

room was spacious and swimming pool very refreshing in august sunshine

wifi is very poor on the 5th floor - unusable

delay of room service for cleaning , may be it goes to afternoon.

more room to accommodate all for breakfast, but staff coped well

the wifi didn't work very good.

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

clean laundry

also no laundry service even though it says there is one

the existing gym could definitelly be improved

room, bed, shower and also the breakfast are amazing

the gym is very

all the staff especially at the bar (:

room service is supposed to be 24 hours but when i ordered at 5am it's closed

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

room service was available and room had a mini bar also

good staff, bar food was ok. rooms very clean. gym was ok

wifi was too weak, bed was uncomfortable

the wifi in unusable if you have to work with it

wifi - we had to glue our noses to the bedroom door to download anything in the first room

the breakfast was too expensive and it wasn't as good as we expected

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get

the wifi was broken on arrival but was fixed during the stay.

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

good location if you want to be on outskirts of city with free car parking but with convenient public transport

the breakfast was excellent

breakfast was your normal breakfast at these type of restaurants

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm

they all have excellent customer service skills that go above and beyond and raise the bar of expectations

no swimming pool

laundry facility is costly. no provision for washing underwear and drying.

the wifi was poor also the breakfast was poor

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

the free wifi wasn't great. you had to pay for the high speed wifi.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

comfy bed friendly staff good wifi local shops

complicated wifi access

the pool and spa don't serve anymore.

it is a good hotel with gym, good services and clean

> no iron device in the room. > laundry pickup , you need to give it to reception.

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

easy to find, comfortable, nice bed, good baths, lovely night receptionist, parking, super fast wifi

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

staff were helpful with early check in and taxi ordering

i liked the room. modern, clean, good feee wifi

poor wifi.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

excelent wifi

the wifi maintained a good connection, even during times i required video conferences

breakfast friendly staff, helpful with kids good wifi connection close to metro station

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

wifi worked well

the pool is fantastic and the entire facility has so many extra rooms

the pool facilities coud have been cleaner / better.

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

you are not able to order room service in a 4 star hotel and you are limited to having a very mediocre dinner

00; yes there is room service but it is not the same thing

and clean rooms, good breakfast and great wifi

wifi is not the best for working.

do not request for laundry service, your clothes will be ready in 5 days

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry facilities were a

laundry service is tremendously expensive

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast,