1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

the laundry room , the machine would only accept credit or debit cards

the laundry room was out of order and they were trying to fix it.

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

common areas are also good, including a laundry room for guests, 24-hour

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

no laundry

view. excellent restaurant and bar. pool for the kids.

swimming pool and gym which we enjoyed using

only thing i wasn t satisfied was a pool was small and water was a little dirty and the paint of it was coming

a simple breakfast is provided and was welcomed by our group

parking lot

asked about early check in they made us pay an early check in fee cash

the parking lot was great

if they didn't have a breakfast, they should not have said they

large room helpful and nice staff location is convenient to reach the city by bus laundry

also great view and aldi near by, laundry and training gym are best

laundry room has a washing machine and a dryer

parking and laundry acility.

laundry amenities are in separe floor (1 washing machine & 1 dryer)

no laundry service and the hallway had very bad smell

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

there's a laundromat just 6 minutes away where you can do your laundry

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

no room service of laundry service for instance

was an excellent hotel, especially for those traveling with pets

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

i loved the on-site gym and amenities options

modern, yet comfortable great gym

room service is extremely expensive as they add on a surcharge (and the food is already pricey, a

kids under 18 can’t use the facilities

unfortunate that children can t join the gym or pool

kids under 18 can t use the facilities

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

way too noisy as it was right where the laundry room was

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

laundry bins loud staff

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

i just wish they had a laundry area

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

went to reception they believe it was mistakingly sent to the the laundry

in our room at the second floor ( i believe it came from the washing machines of the hotel's laundry)

the gym is outdated.

went to take the february 2021 bar examination

clean and comfortable room. bar lounge in the facility was very decent.

stayed there for a trade show and since it was my kids' spring break, my husband and 2 teenage sons came along

spoke to several people at the front desk to get help concerning the laundry room

in addition there s laundry facility in basement, which is important for long

i also used the dry cleaning service which they have express service and delivery the laundry to your room

location, laundry available, nice stuff

the room was clean. the laundry facilities were a life saver.

could use a basket to place dirty laundry or towels and the bathroom floor could use a rug,it was cold

the lobby is just a 1/2 basement entryway where they have all the laundry for the building being

no laundry bags provided even when requested

the microwave was not working properly and the internet (wifi) had problems

good wifi, password and how to access is printed in keycard envelope

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

the gym facilities were also decent for people travelling and we loved how close the hotel was to

gym is not effective enough.

: comfortable bed, wifi, clean bathroom, friendly desk service, safe feeling, awesome breakfast

no laundry and no breakfast!

no laundry

the staff was friendly. breakfast was excellent. lady in breakfast area was polite and helpful.

room even though located on the non smoking area, it smelled a bit (very little) like smoke, the carpet looked

to get to, free parking, clean & comfortable with most of the amenities expected (for a brit, a kettle to make

gym ok

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

wifi cuts out unless you use the passcode

facilities were amazing and everything was just so impressive, from the staff to the gym to the breakfast

rooms (i recommend higher floors, it gets quieter above floor #12), amazing location, great room service, helpful

it has a laundry room and a gym

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

laundry service is not available

i also saw a laundry area

i do not recommend families with kids/teens to stay here

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

the area was nice and seemed safe, and the laundry room.

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

also there is a laundry room makes you feel you are at home

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

small rooms, no laundry

i walked past it several times because the entrance looked like the place they take out the laundry and trash

pizza place on the corner is a must and there s a laundry pode around the corner

the outside features of the hotel weren't to my expectations: enterance door and loading area for laundry etc

cold and 25 december everything is closed so they send it somes cloths ,most important throughout laundry and

the room was missing amenities kit and laundry bag.

external laundry service offered was astronomical in cost

had a slight issue regarding the laundry which got solved well not sure if this is a thing i didn t like but

i don't know what detergent they use for laundry but the bed linens smelled amazing

laundry room on property

they don't have laundry facilities so you will need to go laundromat.

laundry is nearby and a great mexican (small) restaurant was across the street - taqueria diana

hotel has laundry listed on website but no washers/dryers so i had to go to public laundromat around the

accessible to your needs - terminal, subway, food establishments, laundry shop etc

it would have been good to have laundry services available

went up for my birthday celebration great and friendly staff who greeted us and checked us in the bar was great

added $25 a day at check in for water wifi a free drink and access to a terrible gym 2 blocks away

the bar downstairs has great bartenders which is also a plus

it would be nice if they had a gym (maybe they did actually

didn't like the mandatory fees to use a gym, get 2 drinks, and 2 bottles of water

no fitness center or guest laundry

free 24 hour laundry facilities next door, just show room card to

is hard to approach room is too smalll room rate is too expensive needs more elevators no laundry breakfast food

in the hotel we had to ask twice for our room to be made up at around 5pm and on another day our laundry was

asked if there is a laundry room in the hotel and an employee told me yes (by text message)

having a kitchenette, laundry & gym on site met all my needs

good price compared to another hotel i saw and a plus-plus for the kitchen inside the room, the laundry room

like cd player, blender, glasses, etc for the guests to borrow, and the best of the best: free laundry in the

free laundry facilities, which was so nice on the last day of our trip

i loved the free laundry, and the workout room

provided me with thin bedspreads instead of comforters because they had all been sent out for laundry

great location, friendly staff, large room, great views. really good selection at breakfast.

desk- great customer service, we re able to check in earlier as soon as our room was ready pet friendly- our

customer service, no daily room service (they only do it after the 4th day), towels took 2 hours to arrive after

the wifi was very reliable

to times square and the neighborhood had so much character lots of choices for restaurants and bars in the

the location was in hell s kitchen, so we were surrounded by wonderful restaurants

everything was great. staff, breakfast, comfortableness of bed all great

a lot of good restaurants nearby (hell s kitchen) overall very good value for money to stay in

as well as a huge balcony in our 2-bedroom street which comfortably accommodated 2 adults and 4 kids ages 10-

missing laundry facilities

laundry service in hotel

no laundry facilities

the hotel did not provide extra trash bags and laundry bag

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

it didn’t have a laundry but it had a service which was very expensive

no laundry and elevators can be really slow

no laundry no braking no in house room service cleaning day after day and just change towels

the location of the hotel, few amenities close by eg lots of eateries, nearby laundry service.

no guest laundry

some homeless people around if coming home after dark, especially with kids

lovely hot chocolate at arrival on cold winter days for the kids

don't stay there with small kids and also i have to ask fridge to keep baby food

location, breakfast, wifi, and staff

the breakfast was great, a lot of choice, the kids loved the

laundry service arrived more than 2 hours after the listed

we were always waiting for elevators to arrive, and so were the staff, with big laundry baskets

no pool and no laundry

also customer lifts used by staff with dirty laundry and

laundry service - if there is an exclusive agreement with the provider of the service it should be

the wifi worked well, the bed was comfortable, some of the staff members were very friendly, and the

love the mini kitchen in the room

having the tiny kitchen and huge balcony made it feel like a micro apartment

only if the gym and the free breakfast is available as advertised, the is the place to be while in nyc

nice to have a kitchen and free breakfast

there is no laundry room, no water station

no laundry, but there was a laundromat around the corner that had great service.

there was no breakfast and no laundry room

website states laundry services, which is a little misleading

are no ice machines or laundry services, like what is listed online

understand why they need to have coin operated laundry and dryer

the price for laundry machines expensive! 5 dollars to wash and 5 for the dryer.

there's coin operated laundry, which i found helpful

decent gym, self service laundry

laundry and dryer charges was a bit unnecessary i feel given hilton brand.

location was great. staff were helpful. laundry facilities we helpful for us.

there were only 2 laundry machines avaliable and people didn't get back theirs clothes on time, so it was like

laundry facilities onsite was convenient

laundry dumpsters they leave next to the entrance is insane, they should not do it

good gym and laundry ac worked well in rooms rooms were very quiet and we could not hear street noise or

the hotel was great too - decent breakfast, fast elevators, gym, even laundry room, which we used

hotel is well-maintained, from the rooms to the facilities such as the gym and laundry room

noise levels were loud could hear rooms and laundry/closet in same

liked most things about the hotel especially that they had laundry and gym facilities

facilities were great bonus was the laundry area for travellers who needed to do some washing

laundry was great!

such as laundry in the basement and just ask the front desk if you need utensils and plates

they were very helpful, they showed us where the laundry area is, changed our money for quarters to operate

there s also a laundry room in the basement, which is a great amenity if you know it s there

hence, why i didn t know they had a laundry room

only thing i can mark the hotel down on was the lack of laundry facilities

lack of laundry service was a minor issue but didn't impact our stay.

outside of the location was very dirty, they had all trash and dirty laundry on the front most ofy

even if they had been washed nothing smelled clean no scent of cleaning products or fresh laundry hair

constantly fighting for elevator room with house staff and their laundry carts

i couldn't use the pool .

kids diving into pool

there were a few choices for breakfast and all were of great value and the food was good

the room was clean and the wifi worked great

stop was well marked, however there were no designated sidewalks, you have to walk through parking lots and on

laundry room in the basement

provided to guests about the amenities would be awesome - i didn't realise it even had laundry facilities until

laundry room was not as pictured on bookings

elevator could take a while in congested times. front desk ran out of quarters for laundry.

also has a fitness gym and use of a laundry (pay) was a bonus

amenities - laundry service (extra fees) available and useful, gym, rooftop area at 22nd floor with nice view

the laundry facility could have had more washers / dryers, but served its purpose

liked everything about the hotel, location, gym, laundry, breakfast including the take away option as breakfast

the laundry service was very helpful

the guest laundry was an added bonus that was very

staff informed us that there wasn't a laundry dryer available

the person who prefers longer stays there is no guest laundry on site we had to walk two blocks to a launderette

laundry costs were exorbitant!

i was assigned room 327, which turned out to be directly next to the laundry room

its free wifi but its only good for 4 gadgets. each room only offers 2 person free breakfast.

wish they didn't put the dirty laundry by main lobby in front of the elevators

didn t have laundry bag at first in our room and the its price tag

smart room, excellent shower and small but well equipped gym.

a problem, but the included breakfast menu is limited (the quality is very good) if you are going to stay for

great location, comfy bed, good view, good wifi and clean room/bathroom.

hotel missed laundry pick-up

pillows, lame fee for laundry that you won't use and a $25 fee for food that you have to use - also front desk

daughters soft toy got lost in the bed linen laundry and they were unable to find it :( the doormen are not

not find laundry bag and slippers

to have them do your laundry it was very expensive

friendly staff, easy check in, lovely room, comfortable bed and pillows, great breakfast esp the orange juice

hotel is modern and clean with big rooms and good wifi

super clean hotel. kids loved the game room.

location, comfy, clean, free wifi and water. cool hotel

the wifi is slow and some of the power outlets don't work

they had a laundry where we could do our washing and there was a starbucks downstairs.

central to everything. helpful staff. laundry onsite. clean and fresh.

comfortable queen beds,clean room and bath,coin's laundry room in c floor , ice machine,small gym, bags storage

great location. warm comfortable rooms. great bed. great housekeeping. laundry facility a bonus.

laundry was 4.00 to wash and 4.00 every 30 minutes to dry

the halls were small which would not have been too bad, but at night large bags of laundry were in the hall

when it comes to facilities, the laundry on -1 floor came in very useful

the staff. cleanliness. and laundry room.

guest laundry is convenient and well-priced, compared to other hotels in the area

only one microwave. one washer machine in laundry room.

there was a crowd of people in the lobby some had laundry like bags with belongings

no laundry facilities on site

had to wait till midnight to get towels,still didn't have any washcloths-and that was after laundry

laundry service available

elevator, which means guests regularly share the lifts with housekeeping staff, garbage carts, laundry trolleys

slow and can take sometime to arrive, occasionally you can find stuff using it to transfer dirty laundry with

lack of laundry room facility in the hotel.

very good and they allowed checkin early that help me lot as i was travelling with kids

was no wifi and we faced many problems because of that

roof was not for kids which meant i couldn’t use it much

there s no laundry in the hotel

sadly, after looking at vrbo's i was able to see that i could have more room, with onsite laundry, multiple

- comfortable, with an excellent king bed (which i shared with my two small kids)

our kids love it

at the door wouldn't let us check in until we had the car parked, which was touch because we had kids and lots

there was also a laundry room for hotel guests and an indoor pool

breakfast was offered but it only included coffee or tea and a apple or orange

staff is very pleasent and room was very clean, it even had a kitchen with dishes!

pool and shopping area everything was right there and the bed was very comfortable

room size, cleanliness, kitchen facilities, breakfast, staff

is no guest laundry in the hotel

lack of explanation as to hotel amenities (gym, laundry, airport transfers etc, the compendium on the tv only

the cost for laundry was unreal - i found a laundromat on w 49th street

scaffolding everywhere. no laundry. location made hgi look trashy.

they have free happy hours every day, has $20/day credit for laundry, and free bike rental

laundry room located in basement, but staff did not communicate this info so didn t get to use it

incidentally, there is a great laundry around the corner on 9th ave called plan452

i seen cleaning services-no charge, laundry-charge, dry cleaning-charge

return of laundry clothes came just slightly later than expected on one of the days

no laundry service, just dry cleaning

towels and laundry smell like gasoline

location and friendliness of the staff and laundry facility availability

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

have laundry that isn t overpriced

i liked that we could do laundry while we were there the front desk staff was really lovely

also they were delayed in returning my laundry and i had to postpone my checkout to be able to receive my

laundry service was unreliable but we were compensated for the error

i understand that guest can request late check out, but normally, the hotel does offer other option, however,

breakfast was an excellent bonus and a big reason why we chose this hotel

us that much, but i won't be surprised if that bothered some guests on the same floor as those kids

one hour later check out is offered, even with a late check out package offering for $$$, this was generous

it also didn't have tea and coffee making facilities or room service, which are nice to

- no breakfast or room service - you get absolutely nothing but a few pastries from the coffee shop inside the

it was nice having a coffee bar in the hotel as well

no with kids 2

online it say we can do laundry but i was told

what s missing in this nice property is the room service

the only thing lacking was room service.

the restaurant closed at 10pm and no 24hr room service.

wasn t sure how to navigate trash in the room since there s no room service

weren't helpful- asked for laundry service and was told they don't have laundry service and to go to a laundromat

fyi - there is no guest laundry despite one being listed on some booking site

you have no laundry service. it would be excellent if you have one.

as there is no laundry service at the hotel, the manager offered late checkout, which wasn’t very helpful in

resort fee covered wifi and water in request, this was handy as the bottles given out were small enough to fit

wifi

no food or bar service.

central location. friendly staff. excellent wifi. renovated rooms

on the reception are great also, the location is great, and the price was more than fair the wifi was mostly

small things - intermittent wifi in our room and no coffee in the morning

location , bar was nice environment , staff was friendly

no gym, no bad, no restaurant, no food, no snacks, no vending machines

was an evening where they needed the bar and lounge to clear out because they were painting the ceiling

accommodating, but no room service

lobby and restaurant area is much smaller than it looks in the pictures, and they don t have room service

we enjoyed the wine hour and free snacks for the kids

for gluten free (hard boiled eggs, bananas and yoghurt only) no cutlery or dishes to use with kitchenette

the location was very good, my kids enjoyed the hotel.

location, spacious room, a tv in the bathroom, free wifi

room was good breakfast was good gym was basic but enough

gym was incredible, food , service, friendly smile

the fact that there is no elevator, no laundry and i had issues with the wifi in my room

on top of that, every day there were laundry bags piled up right outside my room door, making it difficult to

property smelt of weed and the staircases up to the rooms were covered with bin bangs and bags of laundry we

i unexpectedly had to have a work meeting over video and the wifi was great

location, tv in room, fast wifi, nice places to eat nearby, luggage storage after checkout

not with food but with laundry

no laundry on-site

no laundry facilities

of the rooms hot bathroom had insects in ceiling charge for resort fee but do not have pool, laundry no necessities

comfortable well equipped room. good gym. friedman's is a great restaurant

laundry wasn't collected from room and took 2 days to process

room is very small for 2 people, not a lot of bathroom amenities,no bags for laundry, no coffee in the room,

they didn't have their own laundry facilities in the building like most other chain hotels

staff uses the two main small elevators as in laundry etc

had the suite and this gives us ample room to move and have my kids with me in the same room

location, super friendly staff & helpful, handy having an on site guest laundry, free snacks & water for hilton

rooms were very tired and need updating 3 lifts in hotel and annoying when staff take two to move laundry and

great location and they have a clean laundry room

gym and laundry room were also good

location location! great stay. great breakfast and laundry facility.

bath cubicle is too small & inadequate laundry facilities

coin laundry available

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

hotel did not inform us there was a pet charge

free parking

laundry though given 3 nights ago arrived at the last moment

room service is a pass , go down stairs to starbucks instead

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

the front door men where awesome with our kids

my only small thing is the staff seemed confused with one member confirm the late check out on our arrival and

had a breakfast credit i forgot about and when i called back to get it applied the lady implied i did not

the kids robe and toys are a beautiful touch

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

the central park view from the bar was splendid!

breakfast was good. location is great!!!

lied to me about a balcony room very small no ice no laundry no wifi no

laundry service is expensive

quick and efficient laundry

no courtesy laundry bag

no dirty laundry plastic bags in either rooms

no laundry bags, safe is without proper instructions,

noise from the bar across the street

friendly staff (jerry in particular) and excellent facilities eg complimentary breakfast pastries and coffees

fast wifi

room with no view, no bar in the hotel.

location. coin laundry

it was very handy to have a guest laundry available

also, this hotel has a self guest laundry, our trip to new york was on the back end of the longer trip to

location, large rooms and great facilities like laundry, gym and fridge and microwave which are hard to find in

i loved that they had a laundry room and after three

what are the laundry products the marriott uses

restaurant staff apologised and offered to pay for the laundry

any question, made you feel intimidated to ask again and it includes staff from inroom dining, laundry, at your

there was no laundry facility on property

the breakfast buffet has everything you would want and the area/ food was clean and fresh

laundry available at hotel - restaurant would not serve us said they were full the whole night but

for a nice hotel it feels like it could have more amenities - laundry, pool/sauna, bigger gym.

could have a pool and roof top restaurant. also a laundry facility

washing machines and dryers would be a great addition to the hotel where guests can do their own laundry instead

everything is around you: bank for money withdrawal, restaurants, laundry, 7-11, starbucks, haircut salon, even

only one day and the switch was made everything else was great, even had someone take care of my laundry after

we left laundry to be taken by the maid but the bag with the completed receipt had been thrown into the

also the laundry credit i wasn t sure if that was free or there was a minimum spend

did not have a laundry room

they try to sugar coat it by saying we can have a free drink at the bar and use the laundry facilities but we