prices for breakfast was a bit steep. rip in the sheets.

room was next to elevator so lots of noise the whole night-little kids playing at 2am, other hotel guest passing

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

we had a great time at the hotel bar with dawn

there the night of our stay, it was nice to be able to see the show have a couple drinks at the bar after

more machines in laundry facility. more staff at night

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

brought my kids to this hotel after a family day out

brought my kids to this hotel after a family day out

i didnt like that you had to join rewards to get the wifi

location was perfect for my job site. staff was super friendly. laundry on site was very good.

couldn't buy laundry detergent and charge to my room

laundry on site. clean room

the hole room was shaking staff was doing laundry at 2 am staff has bad attitude.

the laundry facility was appreciated as the clothes came out clean, dry and not crumpled

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

we also worked out in the gym

dining area could be bigger during breakfast rush.

laundry facilities (you can buy detergent from reception)

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

loved that they have a laundry room and can buy laundry detergent at the reception

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

many kids in the pool screaming but that's not the facility fault they also messed up the jacuzzi i was

i have been here twice this year my kids love it

kitchen and living room was awesome to have with our toddler son

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

wifi wasn t great , there was a dog barking in someone s room

due to covid we were unable to use pool or have breakfast

close to trains, even a cool little bar in the area

where i had designated our family to put our dirty laundry i noticed a giant hair clump

the laundry area has one washing machine

self laundry room came in handy

they could not get the washing machine in their coin-laundry repaired during that time

the pool area and the gym equipment could have been better.

the staff was always very kind and courteous - however, there needs to be more help in the kitchen

kids enjoyed the pool and gym

no bar for drinks

the pool kept the kids occupied in between attractions

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

laundry facilities

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

the front desk would not work with velocity because she was too busy working laundry room

i liked that there was laundry on site the location and the fact none bothered me

you take your own trash/laundry out to the end of the hall

was super clean , breakfast included , laundry gym

laundry on same level as room for

laundry, internet center-on site, free parking, free breakfast, safety

the camera in the laundry room. my privacy felt invaded

the room we were given was below the laundry room

staff, dscipline,pool

sheets were dirty & housekeeping didn t do laundry so we couldn t get new ones

no elevator and parking is a tad big hard if you have a vehicle that's 6ft in height

ud83dudeab the room was dirty, water leak on the ceiling, worst wifi ever, wasn't working at all

beds were kinda hard, the room wasnt 100% clean and the other guest woked up at 6 am and started smoking in the

no breakfast

light in parking lot shines into the room mattress was a little bumpy and soft needs better signs showing

the included breakfast was a bonus

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

for toilet paper, the staff said we have to come down to get it because they don t provide room service

free parking

could have been more better. they need to add laundry & ironing services for guests.

i asked for non smoking

parking was close to the entrance.

too noisy and dirty parking lot. also suspected people outside their rooms.

the pool was nice and i love how it is per family due to covid

parking is limited

really nice staff! great breakfast and nice gym set up.

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of

also, the hotel was pet friendly which saved us from having to board our pet

the laundry room

room we got was directly next to the laundry room and i woke up to the sound of washers at about 7 am

the front desk did provide more towels and the woman in laundry as well

laundry room on site which works well and kept clean

there is laundry and dryer machines in the hotel

down to ask about the area / transportation and tourist info, the girl just pointed me to the laundry room and

for anyone at anytime to enter & there was always a large number of people doing a great deal of laundry nothing

desk stuff not welcoming at all, i think they hate their job the laundry room always somebody but his dirty

laundry is outdated

pet friendly and no odour

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

:) and we also enjoyed room service one night, with quite delicious food, including tasty meatballs, incredibly

all good. great location for metlife! appreciate the staff and shuttle driver!

and we had a couple drinks in the restaurant bar one evening and enjoyed a wonderful conversation with linda

also the gym room, laundry room, etc

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

laundry room was on the second floor, where it was not easily accessible through the elevator

chair in laundry room broken ( safety hazard) 11

laundry room dryer did not dry my clothes within that hour

laundry room hot breakfast

laundry

there is only one laundry to cater to the whole hotel

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

better tea selection at breakfast

i love my pet can stay for free and i asked for a room on the bottom floor you accommodated.

the pool was very

thing that i didn t like was there was kids on the same floor i stayed on and they were running up and down

nothing for kids to do

was a bit disappointed the pool still is remaining closed due to covid conditions

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

bath cubicle is too small & inadequate laundry facilities

coin laundry available

wifi was good and also

pet friendly hotel, so we brought our little dog

there was also a laundry room for hotel guests and an indoor pool

pool and shopping area everything was right there and the bed was very comfortable

i wished the plaza area had more retail shops. and i wish they offered shuttle service.

hotel room was good size. breakfast was aawesome.

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or waffles or

i don t know how they wash their laundry, but they smelled like burned oil

i also loved their big laundry machines bcos i was able to go back home with my clothes all clean

towels and laundry smell like gasoline

have laundry that isn t overpriced

also, the laundry is $3 a load to wash and $3 to dry

there's gyms and laundry downstairs

gym was well stocked and laundry free.

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room,

clean free laundry gym

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

location is ideal for anyone who does not want the expense and hassle of parking in the city

this property was a lot nicer than the local laquinta we usually stay when we visit our kids

the gym facility was pretty disappointing and could hardly be called a gym

i couldn't use the pool .

friendly staff, great location to the city, great price, breakfast was awesome!

missing laundry facilities

the hotel did not provide extra trash bags and laundry bag

laundry service in hotel

no laundry facilities

the quality of the breakfast food could be better.

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

also there is a laundry room makes you feel you are at home

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

they have an ok gym

our room was very nice, the staff were great, and the bar was great!

no wifi

the bar was amazing

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

no laundry available

the laundry was out of order during our stay which was inconvenient

the gym and guest laundry service are a fine perk

very clean, very spacious room, great breakfast, cheap laundry service.

room were nice and clean, wifi was working great

there's a laundromat just 6 minutes away where you can do your laundry

to argue over the kind of sheet) and he said if i really needed one he would have to go to the laundry room but

wish laundry facilities were available

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

not a great area, no done for you laundry service.

laundry was right across my room which was awesome

large room helpful and nice staff location is convenient to reach the city by bus laundry

laundry room has a washing machine and a dryer

laundry amenities are in separe floor (1 washing machine & 1 dryer)

free breakfast the staff was very friendly and the rooms were really clean and smelled clean

asked about early check in they made us pay an early check in fee cash

a simple breakfast is provided and was welcomed by our group

parking area was really tight and a little tough getting in and out

staff allowed us to do an early check in and they provided us with all the information we needed to go to nyc

no laundry

no laundry and no breakfast!

the staff was friendly. breakfast was excellent. lady in breakfast area was polite and helpful.

affordable, easy access to property and room. parking excellent.

non smoking room and breakfast

laundry service is not available

it has a laundry room and a gym

i also saw a laundry area

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

convenient parking and quietness no disturbance from other guests.

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

hard to get into/out of the parking lot.

pool was dirty, gym had no proper equipment

hotel was extremely nice and it s 10minutes from american dream , the pool was open just have to reserve a

it was like a lumpy pile of laundry

no way to use credit or debit card for guest laundry

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

extremely thin, i could hear other guests basically all night, including people yelling at their kids

wifi gave so much trouble

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

much noise from nearby highway and wifi never worked during our 5-nights stay

booked the room with wifi but my room didn't access to wifi

laundry detergent scent but better than smelling cigarettes i guess

tv channels were quite limited and wifi was slow and completely unsecured

nice, attentive staff, comfortable & clean facility, good breakfast.

the location is good and parking is free. also, staff is very cooperative

rooms were up to the mark and they also gave complementary breakfast.

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

the easy parking, location, comfortable beds

and wifi systems were not working constantly, freezes or loose channels while working or watching on

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

the laundry machines were extra charge, and it did not take coins.

most of laundry applies wasn't work

common areas are also good, including a laundry room for guests, 24-hour

the laundry room was out of order and they were trying to fix it.

more guidance on facilities such as laundry, ice, internet and how to connect, etc

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

a coin laundry would have e been nice

were no amenities, for the price there should have been gym/ pool access, free breakfast

about room service, the cleaning is not everyday, and refills (soap) ends in my first day, i needed ask 2

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

early in the morning kids in the pool were noisome and in the evening.

gym was under renovation, the hallways reeked of bleach near headache giving levels the icemachine

the gym

updated. nice bar / rest. good food. plenty of parking.

it had a restaurant, music and the rooftop bar had an amazing view of the city

room service did not clean my room, i had to phone the front desk.

we will go to this hotel again when we visit the kids in new jersey again

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

we will go to this hotel again when we visit the kids in new jersey again

booked a studio apartment set-up, which means we had an entire kitchen (stove, oven, refrigerator, etc

loved the bathroom and the fact that it has a kitchenette, that is really important when you have a baby and

great location. free breakfast was amazing

was very professional and welcoming, room and facility very clean and free pet stay is icing on the cake

bar only had one person on for after the rugby match and there was no tap only bottles

no laundry

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

pet charge was more than the room!

the bar the waiters didn't gave us the right amount of change and were very rude when we asked for our

the folded sofa for kids was really uncomfortable.

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

the on site laundry facilities were a bonus

their laundry in very nice

i like the laundry machine! ud83dude02

everything was fresh and clean. well equipped. very comfortable bed. nice pool and gym.

may be they can do a bit of effort toward the wifi. good connection, but a bit slow.

the wifi is slow and the rooms towards the street slightly noisy

no room cleaning service, no working tv, no working wifi, no parking.

wifi in room did not work

though it lacks basic facilities like water glasses, ice and wifi is mediocre

the laundry machine was convenient to have

the parking lot was well lit and safe

there was no swimming pool.

you have to request room service 48 hours in advance

good facilities including gym and free wifi, parking and breakfast

there is no other way to get to the breakfast area (or gym, or laundry) except by one elevator

laundry facility near breakfast room

is difficult to use the laundry machines app inside the laundry room due to no wifi signals available inside

no laundry, knowing that its mentioned in the description

family enjoyed staying for 6 nights positif: - cheap clean and comfort - big room - laundry coin - free shuttle

modern, laundry & ice on my floor (3rd) & soy milk @ the included continental breakfast

member was following me around making it uncomfortable when i check in a request information for laundry

there is no microwave in the room and need to go to a different floor's laundry room for one

of f ood & shopping all around you, great resturant in side the hotel' bar down stairs & gym & laundry access

gym has very poor air movement or temperature control and never has water stocked or wipes for

there is no laundry service available

security staff and ladies at the laundry in the housekeeping area (was sent there to pick up the requested

no in house laundry

no microwave and no laundry area to wash clothes. we pay enough not to have those items ,

we took laundry to front desk, as per instructions, and items were not even picked up from the hotel so not

the fact that there were eateries available on the lower level of the hotel since there was no room service

friendly and helpful staff'.and the buffet breakfast at the restaurant!

love the water bar downstairs the property is just beautiful

terrific gym, nice breakfast

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

last day we could not shower because there were no towels due to something going wrong in laundry

i called in advance to ascertain whether there is a laundry service; i was told simply yes

laundry bin left in my room 2

green street laundry is also nearby: from the opposite end of pennstation, turn right and stay parallel just

terrific bar with crew and

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

they gave me a bottle of water and granola bar for my trouble

the staff no good and i see in booking no pet but in the go to the hotel i see pets

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the

the food was good, the room was spacious and my family loved it. the pool was nice and warm

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

the wifi didn't connect

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

great stay. kids enjoyed the pool. breakfast was good.

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

breakfast

that is wasn't a pool. a pool would have made the hotel even better

several of the amenities were, including the laundry room were unavailable or out of order

i think room service would make a killing at the location in newark

were bummed that the bar wasn't open but that's covid for ya

the wifi is really slow and there wasn t any hot water to take a shower.

isn't a real one, you just get a fewx item from the bar in the lobby

i lost my laundry, and the hotel compensates me with points.

no room service either

their slogan whatever whenever obviously doesn t apply to room service requests

location, staff, pet friendly, modern

room service small bottles of makers mark bourbon and red wine available for purchase in room lots

room across from noisy laundry room

only a single laundry location on the facility is inadequate

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry and gym room can be better

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

was an excellent hotel, especially for those traveling with pets

it finally stopped & i was careful not to allow my door to slam shut when i went to the gym at 07h45 (am)

i loved the on-site gym and amenities options

provision for doing laundry.

nothing a big deal but having laundry service would have been nice

only discovered, when i was checking out, that there is a kitchen area in the lobby

the bed is comfortable and the bathroom is clean - wifi works well and altough the tv doesn't have channels,

the main issue is that i've pre paid for early check-in and made my plans accordingly, then on the arrival

laundry facilities were there

were no laundry bags in the room and no trash bags in the wastebaskets

there is even a gym and a laundry room for guests in the hotel

we were able to do laundry, as well

breakfast laundry

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

no laundry bag

loved everything. gym was great . everything was so clean throughout the hotel .

very convenient. super clean. friendly staff. awesome breakfast!

gym is not effective enough.

way too noisy as it was right where the laundry room was

laundry bins loud staff

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

the view is also great from the lounges and the outdoor pool

great location great spa and fitness facility

location is good nice pool and spa terrace bar is wonderful

the welcome from staff at the entrance, hotel front desk, gym reception and spa reception were all always

it is a shame that kids under 18 cannot use the swimming pools.

kitchen equipment value is too high: 900eur/night is way too expensive for the average apartment

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren�

food menu looked good but kitchen was closed when we arrived for post-show cocktails at 1030pm

absolutely perfect for a jazz bar and museum getaway from our rural home

slightly overpriced given that there were no facilities apart from a gym.

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

and that they lost my laundry

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

services low, no room service, no doorman, short on bellman services

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

difficult to make a left turn out of the parking lot.

the suite was spacious with a nice kitchen, living room area, bedroom area, and bath

hotel was a beautiful brick building with a very nice decor, the parking was easily accessible, the staff was

breakfast was very good.

no gym closed as well

we got a non-smoking room but it reeked of smoke

the breakfast was ok the waffles was good the kids loved it..

in the box one lays, crisp, apple, kids mini muffin and one drink

location and parking

guest laundry was

laundry available on site was an added bonus

also the laundry room

great laundry facilities as well

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

they lost my laundry

i used a laundry service twice and everytime the price was increased almost twice

laundry was moved on working elevator causing delay a few times

charged an extra $40/night for amenities that until recently were included in the price, such as wifi, a bottle

no complaints.....just wish i had the time to use the gym. it's good.

heating, laundry not clean, every equipement was broken, did not fix my heating and the housekeeping stole

also, i foolishly had my laundry done here since i am traveling in ny for an extended amount of time and i

furthermore, there is no in-house laundry service or luggage storage facilities, despite shown otherwise on

no microwave, no laundry machines, the whole bathroom area would not close properly and the shower was transparent

i just wish they had a laundry area

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

great room lovely location upper west side between amsterdam and broadway. well equipped gym

imagine i have to stay in a room with wife and three kids with only one queen bed room

place to stay with kids, very well located, walking distance from nice restaurants, central park,

in our room at the second floor ( i believe it came from the washing machines of the hotel's laundry)

very accommodating staff, allowed early check in at short notice. great location.

wish there was room service option. carpet could ve been cleaner.

we had an outside 2 pm event and i had called the hotel to pre arrange an early check in

the hotel restaurant, hudson bar room, has excellent food and drinks