swimming pool was ok, but better at 7am

friendly staff easy to fined. good golf course

wifi signal poor

were looking to find a room for two night, booked it one day in advance, when all other spa hotels were booked

good parking,large rooms

the staff were also happy to arrange for my laundry to be collected and carried out by a local company at a

sometimes it is hard to find pet friendly hotels, this was a pleasure

lovely hotel with pool. friendly helpful staff. relaxing place to stay.

bag with treats and a whole brochure of what to do and don't in the hotel and the area with your pet

just a wee suggestion that the room off the bar could be made more comfy with sofas around the fire etc

bar staff and also reception staff were brilliant ,great customer service from all

the bar and games room area and the food was top class

ev chargers

great room, loads of parking, excellent food, and great staff. what more do you need

wasn t provided wifi information, found out this is due to it being non existent

no vendening machines no laundry facilities in the hotel no restaurant in the hotel

control, seemed to be in need of a helper, she seemed to be so overworked being on her own, the laundry machines

wife and kids loved it

the wifi was a bit hit and miss .

staff were nice enough to let us a have a late check out very good will be back

in the week they even do your laundry for you for a reasonable

we sent our laundry out and got it back the same day

the laundry was very clean and fresh

sofa bed a bit uncomfortable for the kids.

lady on reception was accommodating with a late check out this morning 5* service thank you for a lovely stay

tv was tiny. advertised laundry service was not available

wifi code wouldnt work

place and comfortable for my group , owner allowed my group of friends to use the kitchen to cook dinner , so

added bonus of free wifi and secure parking

even lent me his golf clubs to go and play golf

told there was a serious national shortage of laundry providers and that the hotel wasn t large enough to

arrival, first site was bags of laundry

newly refurbished room and early check in

bar food was exceptional, plus the staff were right on the ball and were very helpful

a matter of opinion) cleaning staff no mask, reception staff no mask, room made far too hot when room service

$110 aus dollars for a small bag of laundry. really poor risotto

night so had to have window open, there was some late night noise coming from bar - but only to be

lovely gardens and pet friendly

room service was excellent

staff were lovely and the breakfast a knockout

no wifi in the room

there was no free wifi

were no instructions for the wifi in the room, a wee welcome pack in the room would ve been great, but i

of our room with carpet over the top, there was no towel rail or anywhere to hang towels and the wifi was very

wifi available throughout the hotel which was brilliant

the building, the cocktails, the overall ambiance, the grandeur, the walk around the golf course

room service ( limited menu options)

lovely setting - parkland and golf course. large, comfortable room. great bed !

setting is beautiful with a woodland walk, golf course and lovely scenery

the wifi could have been stronger in the room

my kids weren t able to flush the toilet, i had to push down twice very hard on the handle.

limited parking.

ample parking

no lift evening meals in the bar not dining room. not really a moan but changed from last time

golf course very close by and is the exact layout of agusta

noise from work in the laundry room, on same corridor as bedrooms, woke us both (in different rooms) in the

the car-park was almost full,,there was a large free car-park one minute away, so no problems parking

gym was good, food was nice, easy to find

the use of the swimming pool and sauna were added bonus

was unclear if jacuzzi in the spa was in use

for no reason poorly trained staff hygiene basic minimal, blood stain on laundry and underwear still leftover

parking and other parking close to the door in secure grounds - staff went out of their way to

to see and halal food etc which was big help really appreciate and if we asked for something room service adnaan

breakfast thrown in with lovely big bedroom, staff all very helpful, nothing to much trouble, room service also

wifi in room was not working.

the welcome and laundry.

really like the kitchen area

food and when there was no place to order in from due to the time they provided crisps from the bar excellent

atmosphere was great, friendly bar staff, security & cleaners

we couldn t join in with the party due to kids being with us

wifi signal could have been better.

great breakfast and if you don't enjoy the famous steak pie you have no soul

not a lot of parking at the hotel

great breakfast and the pub meals were really

we had dinner and breakfast at the hotel, both meals were lovely

dirty laundry trolley in the hall was unsightly, breakfast was good but we had to wait for the hot

when we had to request a room change due to the one allocated being close to or above kitchen/ laundry are with

laundry bags left in the hall looked untidy, breakfast wasn't cooked as i would have liked it.

had to climb over dirty laundry and rubbish to get along corridor and into my room

room was not clean, the dirty laundry was in the corridor, the shower was broken, such as the tiles, the heater

very good customer service car parking is perfect thanks very clean room. everything is fine

was in the bar in the evening and had a very enjoyable evening with some pool, banter with locals and karaoke

com said this was 13 miles from the golf club where i was watching an event

better signage for parking all else was good

the bar had no bottled water

were placed in a room near the laundry, and could hear the machinery rumbling in the distance through the night

woken up constantly by other guests loudly chatting in the corridors at all hours, crying kids (i know this

i liked how friendly everyone was ,guests and staff pool,gym grounds etc lovely place all round.

wifi was

nice comfortable beds .. swimming pool gym etc.. golf course near by..

wifi password could have been marked more clearly - it is attached to the tv and the fridge in the

the owner was very pleasant and welcoming bed was okay free wifi was good

comfy bed. quiet room. shared bathroom, free wifi and parking. lovely breakfast.

wifi connection on top floor is poor

no signal unless hooked into the wifi which there is free access too

just the fact that there is no food/room service after 2.30 pm

big parking staff was nice and kind to help you

parking is plentiful and free

we wanted to order room service but it was 5 per person to get the food to the room

in kids room didn t work, some of the plug sockets were a little dodgy

good range of facilities in house laundry

of chemicals near laundry room, but that's actually reassuring

dodgy batch of laundry on our bed all clothes covered in fluff. rectified in morning.

the kids loved the pool, which we used several times

location, beautiful views, very comfortable with plenty of parking

smell from the laundry room

wifi did not work in my room, possibly due to the builders

poor wifi in gym, limited usb outlets in room

both days of our stay and with people comingand going i assume a lot of them were in to use the gym or the

early check in was not an issue, lesley very helpful

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

wifi connection did not work

4am fire alarm which really did ruin our nights sleep, first night sleep away from our kids in 5years as were

shuttle service to airport was brilliant

the hotel has enough parking spaces for the car

we also had to ask the reception for amenities such as toothbrush, toothpaste and laundry bag which was a bit

the only thing missing was onsite self service laundry facilities

lack of laundry facilities

noisy droning from fans or laundry in my room

no laundry machines. no ice machines.

fingal is a great experience all round and breakfast is worth a mention to

i highly recommend the brulee porridge with whiskey for breakfast

breakfast, so very disappointing

no spa or swimming pool

breakfast was great and the close proximity of the tram is ideal to explore the city.

bags of laundry in reception area

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

the sheets seem right out of the laundry but had concealer and make-up smudges

evening, that it shouldn't be propped open and was told that it was because they were moving the laundry

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

an industrial noise like a laundry or something similar

we were offered free round on second occasion and free laundry on first occasion - might have been better to

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

no self laundry.

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

they also allowed early check in which was really helpful

it was clean, well laid out, big reception and bar area, staff were friendly

gym was pretty well equipped

very clean, responsive staff,early check in possible

i prefer buthtub instead of shower especially for people who are with kids.

great location, terrific gym, nice breakfast, clean room.

so more road noise and also people talking outside below room in evening as outdoor seating for bar at front of

my kids loved it and i did too

to enjoy the best of the many independent shops and cafes in the area and relax in the lively bar and restaurant

room service breakfast was amazing nothing was too much trouble

bar staff gave me lots of soya milk for my coffee

wifi was a bit hit & miss but catriona did everything she could to accommodate our need for a good

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

my room was outside the laundry or garbage area so a little noisy with staff coming and going

spacious hotel.clean.great quality. pool /gym was amazing

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

the laundry service outside my window in the morning.

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

from holiday at edinburgh airport, late check-in, friendly staff , room very clean, very roomy , breakfast

kids option in the restaurant was very good reasonably priced bar and food menu nice to relax after

there was no one in reception or the bar and no way i could see to ring a bell or anything

shortage of chefs because of the pandemic, the hotel still allowed us to order in and eat at the bar which was

also an hour spa pass was included in the stay, but spa was very busy could not get into the sauna

bathroom with a lot of wonderful spa products, big tv, and a gorgeous huge window with heavy curtains

wifi was not operational (despite alternative solution from staff) for streaming services so

laundry and kitchen facilities are good

the kitchen had everything you could need and we also used the laundry facilities a few times

superb facilities including kitchen and laundry

the instruction in the laundry room isn't very clear

the laundry facilities were good but process needs to be

like kitchen things, iron boards, laundry room are easily accessible

comfortable room; supportive helpful staff; close to multiple public transport; great laundry facilities;

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry

but were pleasantly surprised by the room and facilities, including secure bicycle storage and laundry facilities

card for using the laundry was not available for two days, and then the magnetic door broke to the laundry room

and next to the cleaners laundry room

arrival, there was some old laundry left on the top shelf next to the safe

laundry service

assistance with bags put us in the basement next to the laundry room so we heard wash running all night

service is nice, and the staff sweetly upgraded us with a late check out

the room was on the ground floor but to get there we had to get past the laundry unload which was like an assault

trolleys of laundry and other housekeeping items all piled up

thought they had laundry service but its mostly for tours

the cleaners left a pile of dirty laundry outside our room, this had to be addressed a couple of times after

and prices are higher, but to try and stick me and my husband in the basement room next to filthy laundry,

no laundry, no tooth paste,

desk staff, cold rooms, same breakfast every day for two weeks, frequent dirty & damp towels from laundry

modern. clean. nice bar in hotel.

we only stayed for one night and had the kids with us

bar lovely

it was surrounded by at least 30 big bags of laundry

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

he had to use the wifi for work and was very happy with the service

creaked a little, the flush grumbled a little, the fittings made funny noises all night long, the kids next door

the wifi on the top floor wasn't great, sometimes it was weak

hairdryer didn t work and the kitchen door alarm was faulty, making an annoying beep all through breakfast

not only are reception excellent but the restaurant and bar manager is also very helpful and friendly

superb breakfast

it did not feel like there was any chef ability in the kitchen

they really care our experience and trying to accomodate early check in, other services as much as they could

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

you only have room service available, which is fine, but the choice of food is very limited too and not the

wifi was good if you could find it

room was ready for early check in

laundry trolleys/ cleaning trolley left in the corridor for long periods

location as we went to the zoo and having a pool for kids was a bonus

they have sauna and pool there, shame i didn't have much time to visit, was for one night only

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

wifi was poor in the bedroom but fine in public areas.