cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

room being next to the laundry and having washing machines spinning late at night

problem was he had to carry out work last night on a laptop and the wifi was great so couldn't complete the work

good car parking facilities. good shower. comfortable bed. friendly hosts.

location, plenty of parking and seating outside

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

the bar staff were pleased to see us and nothing was too much of a problem, and their service was

big breakfast choice, loud room doors, long wait for room service, decor bit tired, if it was a bit cheaper

wifi in our room was unusable

good value for money with breakfast included

first class breakfast elegantly served in front of a blazing fireplace

wifi not consistent.

very friendly staff and most helpful excellent breakfast and easy parking outside front door

the breakfast was excellent and included in the price

corridors were full of dirty laundry and the room seemed to be serviced very quickly between guests

food room size laundry

pillows in the bedroom were quite uncomfortable and whilst the laundry (bed linen and towels) were clean they

dinner drinks room swimming pool and gym staff

i t was a great size with nice sauna ,steam room and gym

at checkout, they charged me twice the same laundry - luckly i checked and they quickly corrected the bill,

laundry was complete ruined when my whites were washed with my blacks

lovely spa and gym facilities - my wife was raving about her 70 minutes body massage

the pool, sauna steam room were all in good working order and regularly checked upon by staff

spa was fabulous

we were sent to the basement which was very cold and we were next to the laundry room, we were then moved to

laundry delivery truck outside my room added to noise, but was quite brief

room was above the laundry

the spa and loved that the hotel was environmentally conscious when it came to housekeeping and laundry

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

laundry left in corridors

i was very concerned that there were 25 large bags of what i think was laundry in the corridor leading to the

i had to squeeze past bags of laundry in the hall way

found staff were not very knowledgeable about places to visit or where for instance to do laundry - suggest

no laundry facilities for drying

lovely room and great breakfast.

pool wasn t warm

just 2 of us and the size of it, the pool and spa facilities are very good as well as the gym

swimming pool and spa are clean and not busy, water in sp was warm and clean

we very much enjoyed it, and so did the kids, despite the fact that the place is not so much kids

there is lots to do at the hotel and spa - i wish i'd stayed longer

for health spa food was very good, wine was available if you wanted it. treatments were good

very peaceful. beautiful grounds. spa was lovely good therapists.

no tea / coffee making facility in the room. no mixed spa area - men and women kept separate.

had some laundry done and it came back in a terrible state

the room service food was very tasty and good value

would have been nice if there was a pool.

bar became quite loud later in the evenings considering it was a very quiet and relaxing place

spacious bedrooms, clean, gym facilities, friendly staff

laundry was left in piles in the corridor.

we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

the staff. especially the bar staff amazing

staff excellent and offered room service menu, which was very good

laundry left outside my room for 24 hrs

the wifi didn t work and the bed was very very hard and pillows were not great.

driving direction to the reception area parking once within the grounds is unclear

tv in the room glitched on every channel and despite being a smart tv was not connected to the wifi

rooms, great facilities (used the gym which was well equipped), friendly and helpful staff, lovely food

i asked, i never got a laundry bag

also, this hotel outsources its laundry services so forget about receiving it back by 6 pm the day you hand it

room service was great

were amazing and made the stay for us, they did a milk and cookie voucher for the kids which they loved

room service food was 2 hours late, even after being told after 1 hour that it would be chased up,

room was large and very clean with all additional items (like iron, ironing board, safe, laundry bags etc),

in addition, we didn t like the cleaner s laundry trolleys immediately outside our room

gym was adequate. nice, quiet room. helpful staff

gym is too small - would be good if they had a proper fitness studio.

i was racking my brains, then some garlic bread was missed off my room service order

nice clean laundry and towels

warm friendy staff. bar prices resonable and a huge english breakfast

arrived at 12:15 and the room was not ready i had asked for an early check in

expected, basic but the room was clean, the staff were friendly and professional and the included breakfast

and friendly staff, decor pleasant and layout of bar and restaurant attractive and light- it all felt very

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

really lovely property and very clean, good parking and beautiful surroundings.

free car park and uninterrupted wifi makes our stay a memorable one

wifi was a little unreliable.

room and receptionist just said go into town - she stated she did not know area - nothing about room service

upon mentioning the wake up call by the laundry skips no offer to resolve my complaint

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up (3 different rooms)

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which

room noisy was on ground floor outside laundry with constant machinery noise.

staff where excellent especially the guys working the bar over the darts friendly and helpful

could only get wifi on 1 device

location is great, room comfortable with adequate wifi

car park, wifi pretty good, friendly staff, hotel location for me was very good.

bar found it cold no back ground music the receptionist was the bar man so everytime you required a

our room was ground floor and down a corridor where we had to pass all the bins and dirty laundry, carpets are

good evening room service

sketchy wifi in some parts.

great car parking, 2 min from a nice cosy pub

wifi extremely poor, bottle of water for 3.95 (you must be kidding!)

arrival our allocated room had not been made up, dirty laundry over the floor

dirty laundry at reception

grounds and location, plenty of parking

location, horses roaming in the fields, security gate to get into the hotel, loads of parking, bar and restaurant

hotel with a swimming pool and gym

laundry carts being moved 10pm and 5am

no laundry facilities

the location was going down to visit family and take the kids to a bonfire turns out we were right across from

maybe the pet friendly rooms deserved inferior facilities or maybe all the beds are the same, i m not sure

venue and they are pet friendly

be made aware of where the fire exits are and that there is no breakfast and that there is a kitchen towards

use of kitchen a great help

they need to improve the wifi.

the wifi worked perfectly

butter!) nice decor, furnishings. gone from home really.

said on laundry bag that if u hand in by 8

the property advertised laundry facilities, however, they fail to inform you that it s only available on

there was a gym but didn't use it as checked in around midnight and had to leave early

they permitted a late check out free of charge

comfy bed. free wifi. bottle of water in room

no room service which annoyed me.

relaxing cosy bar area

ample safe parking plus charging points for electric vehicles

the bar was small and welcoming, the bedroom was cute and warm

the wifi was good and the bed very comfortable

30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

room which was 500 for two nights was opposite the laundry storage cupboard

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

the food in the sports bar was

whole setting the gym was fantastic and the sauna facilities

whilst i did not eat at the hotel other than breakfast,, i found it odd that the restaurant only offered a

this spa relly does beat the rest

friendly and attentive staff lovely gym and spa clean room beautiful grounds

the swimming pool was amazing and got alot quieter later in the evening

the swimming pool and the peace and quiet

very dated, and cleaners up and down the halls all the time to always could see dirty laundry and dishes, also

dog friendly, only place you cannot take your pet is a restaurant and the fitness area, but there is a bar you

food menu, pool area was very dark, steam room not working

there was no obvious wifi

the reception team and all the staff at breakfast, lunch, dinner and the bar were all amazing, friendly

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

we had room service , the sandwiches were delicious

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient

staff really friendly & efficient, excellent dining & breakfast

could do with a tastier breakfast sausage

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

would have liked to see some dedicated disabled parking spaces immediately outside the hotel gate

real coffee at breakfast is essential!

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

the dinner and breakfast were superb, and the wine matches sublime

the pillows and room situated over the laundry room. the road works and diversion.

bathroom a bit outdated and spa facilities lacking but for the price you cant

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

contacted on the day for an early check in

friendly staff gym gardens comfortable bed

everything about this hotel is great food, location and swimming pool

enjoyed the spa and gym facilities. location was good.

very cost room, bar and restaurant. the staff were very kind and accommodating for a big group.

the spa, comprising a pool, jacuzzi, sauna, and steam room, is a great option, and the treatments were wonderful

nice and friendly staff, amazing building and furniture, great spa with indoor swimming pool

great food and room

bar and restaurant staff attentive

we weren't warned in advance so was pretty inconvenient small kids

a convenient location, room was massive, super comfy, room was a amazing and the lounge and bar were lovely

to close the bar early so our group couldn t get a drink - this was then rectified as somebody came over and

which is unacceptable considering the not inconsiderable cost of the room overlooking the laundry hold

maybe not overlooking the laundry cleaning building with skips full of dirty washing.

maybe some residents will take umbrage to the fact that the laundry processing area and delivery access at the

laundry was cleaned as communicated; very good

there was lots of parking, and the location was brilliant because it was right next door to mercedes world and

very well equipped gym and plenty of onsite parking

from the bar staff to the waiters and front of house staff, nothing was too much trouble

we were told this couldn't be provided and had to be ordered from the bar which would mean an additional cost

the restaurants are often booked so you have to order room service which is quite slow and they sometimes run

more choice of fruit at breakfast. better wifi - off and on and very slow

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year

lovely meals and bar area

a huge fireplace, a cozy pub, great food, and a beautiful location

good selection of wines and ales which were well kept by the bar team

room service, wi if etc for price

wifi was intermittent

a quick check in, staff were pleasant, good wifi connection.

website offered bar and restaurant but there was no bar or dining except for breakfast

good off road parking

good location, good parking, good breakfast, nothing negative to say