wifi was free with ample parking

hotel sign outside advertised restaurant and licensed bar - it has neither

the room was nice and big. it was very clean and there was parking on the hotel premises

good location, good parking, good breakfast, nothing negative to say

website offered bar and restaurant but there was no bar or dining except for breakfast

the room tired & no view. room service food terrible both in the evening & breakfast cold

the burger ordered through room service was terrible, and the sausages at breakfast were the same cheap nastiness

the breakfast hamper is highly recommended as you can slouch in the comfy robes on the balcony

gym was brand new, not big but goo

gym was great , the estate is also great for walking with the dog and had many great walks and

very good restaurant on site that is very good value for money, well stocked bar and comfy fireside seating

nice room, comfy bed, excellent breakfast

they have a very skilled chef and the meal we had was delicious, and the breakfast also

the large private parking was very much appreciated

decoration, comfortable seating throughout, excellent bed & bathroom, friendly staff and good breakfast, what

the gym and pool were appreciated

loved have the pool and spa area

super-efficient staff; great room; super food both at dinner and breakfast, loads of parking and a stunning

bar staff and excellent and amazing

had a pool & gym

clean laundry on bed and towels in the room

wifi good

wifi available on all floors

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

free wifi and a smart tv everything that i needed prior to an early flight

want told the password of wifi

wifi signal is good

wifi didn t work, so i couldn t do any work

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

dear, the twin room we had was just like it had been a former laundry room/ cupboard

50, absolutely brilliant, and the bar prices were really reasonable too

contrary to description, there is a carvery restaurant and the bar serves good also

wish wifi was available in room rather then just at reception

was also on a corridor with a very noisy family group whose kids were running up and down the corridor, and

noisy room next to their transportation of laundry etc

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

no biscuits in room but saw them on the laundry trolley

wifi not strong enough

a beautiful setting, loads of parking & ideal base for exploring brighton & nearby towns

cost of food and drink. laundry is outsourced and expensive.

laundry left in the corridors and staff in the bar we re uninformed ran around like headless

plus a free late check out

really friendly staff in the bar and restaurant

no wifi available - could not make a call to france

navigate any spa time around kids swim times as it can get a little busy

navigate any spa time around kids swim times as it can get a little busy

that it was quiet and we spent our time (mother and 19 year old daughter) alone in the outdoor pool the sauna

were without tv channels for the whole stay and no wifi for one day, hence why i marked the facilities as average

wifi didn't work and tv reception is very poor

breakfast was delicious

hospitality was spot on, breakfast and dinner was very good. very good value for money.

the bar areas are welcoming and comfortable and the bar staff, friendly and deft

a gem of a place to stay - best of all was the friendly vibe - after a long drive a pint in the bar was required

the free wifi was strong and worked without issue which often is a rarity in hotels

has laundry service options but also has a handy washer/dryer you can do your own laundry in (for a

the only way to use the guest laundry is to download an application

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes

self-service guest laundry

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the

laundry facilities and the food in the restaurant was very expensive

location nearby airport. has pool, gym and room was great

minutes drive away) fantastic breakfast and a very comfortable room, also free wifi and swimming pool

the bed was really comfy, the pool and gym were clean, everything was amazing

the sofa had animal hairs on it, not that it bothered us as pet owners but for someone with allergies this

the cleaner tired to give us stuff from a dirty laundry room

just one tiny grip waiting for bar staff no one there.

room very quite, facility has warm pool with gym, very nice area and interior

very usefully located for gatwick airport flights, good bar food, comfortable rooms, etc

there is a 3 fee for room service and the food/drinks are cheaper at the bar

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

in the morning breakfast was in a conference room which was very warm but i think on weekdays it is in the

room service was especially good

all staff were incredibly professional and friendly; reception, room service, breakfast room, housekeeping too

everything was fine but could improve on modern technology for sockets and common laundry room.

laundry service was also not available at the hotel

great breakfast

very clean and have nice breakfast. will visit again

i forgot the name of the british gentleman behind the bar but he has been very accommodating everytime i've

decor was good and plenty of facilities including kitchen and

the hosts, the off street parking, the place itself and pedro the dog

the kitchen is huge and beautifully equipped

parking is on-site and only a few steps away

no room service but tea/coffee and water in room so nothing really.

the wifi was a bit patchy.

big double room with sofa, free wifi which is always a bonus, bathroom very clean and a lovely breakfast and

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

noisy kids (next door

ambiance, helpful staff good quality meals nice golfcourse nearby singing hills

quiet, lovely location. easy parking. coffee maker in room lovely restaurant great breakfast

our room had a great view over the downs and a huge spa bath

full meals and bar meals may be eaten in the olive lounge, although the tables are a bit low for the former

only complaint would be bar and restaurant prices too high and pillows too hard

work as pillowcases and blanket cover were put inside out (to use them for two guests and save on laundry

very noisy, not sure if it was staff room/laundry/deliveries but was not quiet

the gym

to the north terminal, ease of check-in, freindly staff, clean quiet rooms, 24 hour room

no room service

well planned, plenty of mirors, grip rails to get in and out of bath, it even had a line for your laundry

the vegetarian curry on the room service menu was delicious

us with our bags from drop off point to room was exceptional- very kind and helpful to us and the kids room

we didn t receive our booked wake up call for our very early check in

wifi speed

communication from the hotel, regarding check in, and if wanted early check in/late check out

good disabled parking and room comfortable and clean

easy to get to and plenty of parking

location, quality room, loads of parking

tv did not work problems with wifi

not really an issue, but hotel outsources laundry. you can walk 14mins to laundromat.

great breakfast and really appreciated an early check in after a long flight. cleaning great

room service (food not

kids eating free was a really nice touch and all the food was lovely

our iron board and iron was broken unfortunately and tv nothing there for kids to watch

hotel did not offer overnight laundry services on a weekend, which caused quite an inconvenience after a bird

the hotel did make this right but not charging me for laundry to which i was grateful

got a free upgrade, very impressed. wifi took a while to sort out but once logged in was fine.

no option for late check out provided but luckily plenty of communal area to wait in

we used the garden restaurant for dinner and kids eat free

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

unfortunately we arrived too late to use the pool and garden but it looked lovely

would probably have been great during the summer season when the pool and spa area is open

wifi worked well

cottage with outbuildings, numerous hot tubs and a swimming pool

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

early check in was no problem

convenient location, pet friendly & very pleasant staff

friendly staff, room service and food was amazing!

laundry bags everywhere, restaurant floor dirty

the dirty laundry was in blue bags in the courtyard

nothing mention of free wifi

great wifi

but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really

there s no self-service laundry facilities i

despite being right next to the housekeeping laundry room, it was surprisingly quiet at night

for over the night and we are really happy the staff was so helpfull, welcome and nice, we have room service in

the room service food for dinner and breakfast was excellant

it would be great to have 2 separate beds for the kids when you take deluxe bedrooms

- people talking, coming in and going out until the early hours and also obviously above the laundry room as i

room was located next to the laundry and reception and across from the kitchen

bit noisy mainly we could hear the staff in the kitchen and laundry room talking a lot however it did all quieten

night and morning, was a little cold, and i think there was some sort of cleaning cupboard or laundry by our

the single room is by the laundry and they start the machines really early

i saw signs for a laundry but didn't use it

laundry facilities were available at a reasonable price

guest laundry is always useful but that's not a deal breaker.

they had an laundry guests could use

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

morning noise immediately outside bedroom by laundry being collected in large trolleys by lorry

room noisy was on ground floor outside laundry with constant machinery noise.

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up (3 different rooms)

upon mentioning the wake up call by the laundry skips no offer to resolve my complaint

room was of a poor standard (no fridge outlook to laundry bins ect) mel at reception, reassigned our room and

felt the food offer in the champagne bar could have been better, not much on offer for veggies

i particularly like there champagne bar with its big comfy chairs and fireplace

great massages, hydrotherapy pool.

pins colada s from the champagne bar (not on menu but made to order ) were one of the best i ve

excellent wifi. nice room, though some toilet enclosure privacy might be nice.

+ bed laundry were dirty and old-fashioned

wifi in rooms in annexe would be an added bonus!

very relaxing bar area, nice and quite, with a wide selection of drinks

the bar and restaurant were open late, meaning food and drink was still readily available when i

wifi was a bit hit and miss.

food but was told that the kitchen was closed at 9 but that there was sandwiches available on room service

there was plenty of parking space

wifi weak

the parking was a bit hit and miss.

bar area is a bit weird, since covid and opening back up there is not a large staff

the bar was a bit small maybe need another

plenty of room. parking outside the lodge. good tv very comfortable bed.

restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn

excellent food and small gym and grounds

room service. got cold food

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

lovely grounds, ample parking - restaurant dinner menu was delicious, very good food and lovely, friendly staff

quality of coffee at breakfast was disappointing. bar meals are too pricey.

on how good the room service food was we were expecting breakfast to be the same, but it was a little disappointing

nice bar area, with 3 good local ales on tap

kindly allowed early check in

parking can be a problem when the hotel is busy

a good quality hearty breakfast

secure parking at no extra cost

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas

bit of confusion over room type booked & access/parking during race but all got sorted.

the dinner and breakfast were superb, and the wine matches sublime

excellent location, reasonable price, great breakfast

that the bar service was a little slow

sadly did not have an opportunity to try the outdoor pool

the wifi and parking was free

the outdoor swimming pool was very warm, clean , very popular with families with small children and have a

we ordered room service as we had our 4 month old with us and it was excellent, delivered very quickly and the