30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

room which was 500 for two nights was opposite the laundry storage cupboard

i would have liked room service to be available a bit later.

wifi was very poor. other than that nothing but compliments

excellent food, beautiful cafe and lounges, great pool and spa facilities

whilst i did not eat at the hotel other than breakfast,, i found it odd that the restaurant only offered a

everything spa and food

swimming pool is olympic size and loved the improvements

however, on this occasion, i just stayed on the bed and breakfast option

very peaceful. beautiful grounds. spa was lovely good therapists.

no tea / coffee making facility in the room. no mixed spa area - men and women kept separate.

there is lots to do at the hotel and spa - i wish i'd stayed longer

for health spa food was very good, wine was available if you wanted it. treatments were good

laundry left in corridors

comfortable bed with clean laundry

found staff were not very knowledgeable about places to visit or where for instance to do laundry - suggest

i had to squeeze past bags of laundry in the hall way

no laundry facilities for drying

had some laundry done and it came back in a terrible state

great hotel lovely meal at night, good gym facilities and location for a walk to the beach.

the room service food was very tasty and good value

there was plenty off parking, which was safe and secure

lower rate for spa facilities

swimming pool good excellent dinner

the restaurant food was excellent and the gym facilities were

would be perfect if the spa pool could be a separate area

free wifi

a decent indoor pool and gym with everything one would expect

hotel is centrally situated in an old market town but with good parking available

very friendly staff very efficient. great food excellent location good parking

a great historic bar full of character, lovely dining room with excellent food, good spa, and really nice sized

lovely breakfast and the pool was gorgeous as was the spa.

i had to be picky i wasn t wowed by the breakfast, the restaurant ran out of brown bread and croissants

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

pool, hot tub , gym bar and lounge

breakfast was served by a slightly grumpy young man and took ages to come but it did not matter

lovely small space including two pools and lots of activities from tennis to golf etc

there was an excellent choice for breakfast and delicious food

local use the bar and restaurant so there there is a lovely atmosphere

dinner and breakfast were exceptional in quality and choice for an inn

of charm and character, bed was amazingly comfy, food excellent great range of beer and wine, breakfast very

good value for money with breakfast included

fortunately the bar was very pleasant so i took my work down there instead

very nice clean lively staff v good breakfast

would help atmosphere if the bar and garden were better connected but not sure that s doable

staff and a nice hot meal in the bar in the evening plentiful breakfast choices in the

in room tea and coffee facilities and a generous breakfast

the breakfast was cereal and then an excellent full english breakfast with coffee.

was no information in the room about the restaurant and room service

- friendly helpful staff - a comfortable stay for our group of 11 ladies on a golf

wifi was not great

they forgot to put rose petals in my room

room service was great food was beautiful! staff were all very lovely!

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

plenty of parking and lovely gardens

only a flimsy, disposable plastic beaker though for cleaning teeth and drinking- one of my pet hates

spacious, clean and well appointed modern bathroom; nice room and bathroom aesthetics; efficient wifi; the

location was good, easy to find and easy parking

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

laundry was left in piles in the corridor.

booked pet friendly so assumed the rooms i was offered and selected were pet friendly

ground floor room with doors onto the gardens and a short bunny hop to the bar and patio area

laundry delivery truck outside my room added to noise, but was quite brief

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

i had to beg for a bin bag for my rubbish- put my towels down the laundry shute my self

room was above the laundry

we were sent to the basement which was very cold and we were next to the laundry room, we were then moved to

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

room being next to the laundry and having washing machines spinning late at night

quiet peaceful easy n quick check in friendly staff nice parking facilities

wifi in the cottages wasn t good struggled to get it

good car parking facilities. good shower. comfortable bed. friendly hosts.

silly mini bar prices - i thought serious hotels had given up this ridiculous practice

no private swimming pool for ladies.

not a big dislike but room service for a cake should be quicker than 30min, but was worth the wait

menu could offer more choices especially lunch menu which was the bar benu

and when they knew that i am pregnant they offered me a pregnancy pillow and they offered us a late check out

service in the bar and restaurant was top class and food in the restaurant was amazingly good

from the photos i thought the bar might be a bit too modern for our taste, but in fact it was very nicely done

the tables were laid beautifully and the food was excellent with a good choice of breakfast, lunch and dinner

great rooms and breakfast and dinner was excellent

experience was delightful food was excellent will definitely go back this time bring our small pet

the room was lovely but was a shame that the laundry bags were just outside the door

with no view, very low ceiling, noisey location above service area, health and safety issue laundry stored in

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

in a booklet in tev room for a walk in the neighborhood (the walk to the castle is very nice with kids

great manager, delicious gin in room, wonderful cocktail bar and breakfast.

i asked, i never got a laundry bag

also, this hotel outsources its laundry services so forget about receiving it back by 6 pm the day you hand it

comfortable, very helpful staff, excellent breakfast with good food ordered from the bar mid day and evening

we booked for the spa and pool facilities but they were all closed which was such a blow.

was half the size of last years room it wasn t ready on arrival even though i had requested an early check i

in addition, we didn t like the cleaner s laundry trolleys immediately outside our room

room was large and very clean with all additional items (like iron, ironing board, safe, laundry bags etc),

we went for cocktails at the sky bar which were excellent although if going on a weekend would recommend booking

scored extra points with my wife and will return with the kids

its no biggy as room service was also polite and helpful

corridors were full of dirty laundry and the room seemed to be serviced very quickly between guests

food room size laundry

pillows in the bedroom were quite uncomfortable and whilst the laundry (bed linen and towels) were clean they

kids get free cookies and milk on arrival, an activity pack and there is a kids play

having to wait at the bar for 15 mins to order room service - but it was worth it. !!

nice clean laundry and towels

no real ale in the bar but hey it s down south so.....

could do with bigger mugs instead of tiny cups in the room and at breakfast

lunch availability no dinner availability no room service very little breakfast choice other than fried food

arrived at 12:15 and the room was not ready i had asked for an early check in

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

would benefit from keeping ontop of the garden and a spa facility. x

wifi worked

the bar area was a little clinical and lacked some atmosphere.

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

wifi could be better.

also has a small bar which we like to use

room service staff polite and friendly

staff really friendly & efficient, excellent dining & breakfast

easy parking

only thing that the staff did not explain everything at the checking like the wifi , gym, how to access the

room service

unfortunately i did not have time to sample the pool but did look amazing

location with large bedrooms and good wifi

is a clean inn with a good bar and lovely garden

good parking,good wifi,decent food at reasonable cost.

lovely home made food and homely bar to relax after work

proper inn style where you arrive into the bar and the rooms are at the back

warm welcome, good portion bar food and local ales room was well appointed and clean

laundry was complete ruined when my whites were washed with my blacks

at checkout, they charged me twice the same laundry - luckly i checked and they quickly corrected the bill,

- the clean rooms - service of the staff - beauty decor - spa was relaxing

rooms very comfortable and spa was fantastic! would definitely return and recommend to friends.

wifi quality

there was mountains of dirty laundry outside our room window

no laundry facilities

early in the morning around 6 wake in terrible loud door banging, our room was next to the laundry room and

meals are good, if a little pricey for the location and hotel. great family room! kids loved it!

very pet friendly, really nice helpful staff, especially on reception

nice bar and staff

team generous size room and very clean freshly cooked breakfast value for money evening meal good parking

clean good parking friendly staff

did not manage to get wifi

in was easy, with free parking

why do you have only kids cereal cornflakes rice crispies and coco pops

walked round for hour s highly recommend this hotel to anyone the grounds are incredible we had room service

beautiful property with lots of history,lovely grounds and lots of parking

if you order room service or visit the bar/restaurant you will not be disappointed

we had 5 kids in our group and they helped and served us with big smiles

close to zero phone signal meaning no 5g internet (there is free wifi which requires personal credentials)

though we were staying there and stopped our guests booking own room as it was late so said no to room service

staff where excellent especially the guys working the bar over the darts friendly and helpful

bed was comphy staff (lads) working on the bar where friendly breakfast was nice to.

great location,room was nice and clean, good bar , friendly staff