also encountered issues in the morning, with room service arriving significantly before requested and food dry

lovely staff, really nice outdoor pool, respectful guests all around, even the kids by the pool were kept quiet

wifi was a major issue

we had a lovely breakfast in the morning, no other meals but we had a couple of drinks in the bar in the evening

the parking is excellent, the spa clean and everything works, the rooms are clean and well appointed

laundry left in corridors

no laundry facilities for drying

comfortable bed with clean laundry

i was very concerned that there were 25 large bags of what i think was laundry in the corridor leading to the

large bags of laundry left in the corridor near my room throughout my stay

for health spa food was very good, wine was available if you wanted it. treatments were good

no tea / coffee making facility in the room. no mixed spa area - men and women kept separate.

very peaceful. beautiful grounds. spa was lovely good therapists.

there is lots to do at the hotel and spa - i wish i'd stayed longer

we did check in we went to our room only to find the hallway filled with plates, trays and dirty laundry and

room which was 500 for two nights was opposite the laundry storage cupboard

30am by what i m assuming was laundry trolleys constantly going past our window as we were based on the ground

the food in the sports bar was

were not able to order room service from the apartment so we had to order at the bar which meant standing in a

having sky sports- able to watch golf which we can't do at home

decent parking at front of building

parking is a bit hit and miss

clean, well restored and superb breakfast

very friendly staff and most helpful excellent breakfast and easy parking outside front door

for me, the spa facilities and outdoor pool really topped the list, indoors and outdoors they created a beautiful

always a relaxing stay as the spa facilities are brilliant.

however, on this occasion, i just stayed on the bed and breakfast option

this spa relly does beat the rest

we had the best experience at forest mere and i would recommend for everyone looking for a spa not too far from

the breakfast and lunch were excellent and very well served

nice and friendly staff, amazing building and furniture, great spa with indoor swimming pool

the room was very quiet and comfortable and the breakfast was very good

spa and gym and it wasn t too busy

good room service

had some laundry done and it came back in a terrible state

staff were so friendly and helpful and the hotel is in a beautiful location with plenty of parking space available

we asked for room service and it was there within 5 minutes

spacious bedrooms, clean, gym facilities, friendly staff

there was plenty off parking, which was safe and secure

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

early check in arranged. thank you

setting, nicely decorated, amazing spa and pool/jacuzzi facilities

swimming pool & gym were brilliant

we loved the open fireplaces and little nooks to sit in around the bar and outside in the sunshine

very nice clean lively staff v good breakfast

would help atmosphere if the bar and garden were better connected but not sure that s doable

staff and a nice hot meal in the bar in the evening plentiful breakfast choices in the

in room tea and coffee facilities and a generous breakfast

the breakfast was cereal and then an excellent full english breakfast with coffee.

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

room being next to the laundry and having washing machines spinning late at night

lots of parking

the pricing of the food on the bar and breakfast menus was slightly over the top but the quality of the food

forgot to ask in the pub for the wifi code on arrival and could of done with it when i got back from night out

staff dirty rooms dated decour clean laundry left on the floor for next stay shower warm on max noisey systen

really lovely property and very clean, good parking and beautiful surroundings.

instead they upgraded my room to a massive four poster bed with a larger en-suite bath with spa jets

bed very comfortable - good shower -room pleasantly warm. plentiful accessible parking.

parking was easy and the grounds very pleasant

laundry was left in piles in the corridor.

early morning i was woken by a hotel worker moving huge blue laundry bins around right outside my window

we were told we would have laundry by monday evening (christmas eve), but just managed to get it five minutes

booked pet friendly so assumed the rooms i was offered and selected were pet friendly

staff excellent and offered room service menu, which was very good

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

a/c and laundry room dryer under our bed room and was put on at 6am every morning ud83dude21this is not

room was above the laundry

i had to beg for a bin bag for my rubbish- put my towels down the laundry shute my self

laundry delivery truck outside my room added to noise, but was quite brief

the decor of the bedrooms, restaurant and bar areas

from the photos i thought the bar might be a bit too modern for our taste, but in fact it was very nicely done

great rooms and breakfast and dinner was excellent

breakfast was good with plenty of choice

parking can be a problem when the hotel is busy

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

good wifi and nice free parking

didn t realise there were spa facilities so would like to try them next time

hotel later than expected but reception staff was so friendly and kind enough to inform us about room service

comfortable, welcoming, ideal location, lovely breakfast and free parking. very good value.

the wifi is also very good here

the wifi very poor in rooms

room service was excellent. very friendly helpful staff.

they forgot to put rose petals in my room

pillows in the bedroom were quite uncomfortable and whilst the laundry (bed linen and towels) were clean they

food room size laundry

corridors were full of dirty laundry and the room seemed to be serviced very quickly between guests

nice room and good breakfast. the kids also enjoyed the pool

free wifi

at checkout, they charged me twice the same laundry - luckly i checked and they quickly corrected the bill,

laundry was complete ruined when my whites were washed with my blacks

good gym and spa, staff always friendly and polite, and smile

room was beautiful we unfortunately didn t get to use the spa only due to limited time we had but the bar and

even though i had a late check out ud83dude21 not impressed

i asked, i never got a laundry bag

also, this hotel outsources its laundry services so forget about receiving it back by 6 pm the day you hand it

customer service clean fresh loved pool and spa food at breakfast good good parking quiet room at night so

were able to have a nice, quiet chat with friends in the bar area having just tried a very noisy cafe nearby

there was info on kitchen and bar times visible

room was large and very clean with all additional items (like iron, ironing board, safe, laundry bags etc),

in addition, we didn t like the cleaner s laundry trolleys immediately outside our room

parking is free

ev chargers are only 7 kilowatt chargers so be prepared to charge overnight if you need to

gym is too small - would be good if they had a proper fitness studio.

lovely room, really excellent restaurant, good parking,

didn't we would pay an extra £25 for a extra kids bed in room

extremely comfortable bed. very fluffy pillows. delicious room service burger

parking was pretty full and had to walk a way.

pet-friendly and they had put a dog bed + snacks and a water bowl in our room which was very

nice clean laundry and towels

could do with bigger mugs instead of tiny cups in the room and at breakfast

the wifi was not good at all, very difficult to connect and most of the time not available.

arrived at 12:15 and the room was not ready i had asked for an early check in

excellent value, staff very helpful, nice rooms, and great breakfast.

great breakfasts, superb drinks at the bar - really enjoyed the non-alcoholic options and the kids liked

the kids' swimming pool is brilliant

not a big dislike but room service for a cake should be quicker than 30min, but was worth the wait

even when i order some food from room service for my kids , they delayed it for 2 hours then when we called

it is such a key feature of the kids activities that i felt we should have been told before so that we could

was located, probably didn t help having bins outside one window and then empty glass bottles, laundry shed

slow wifi

wifi wouldn't work but as only there for 1 night did not matter

booked a suite with spa bath and it was great price was very fair bath was very nice restaurant very convenient

spotlessly clean, comfy beds and very good breakfast

with no view, very low ceiling, noisey location above service area, health and safety issue laundry stored in

on arrival offered a bike rack in the high street and then an unsecured space in the laundry room

the room was lovely but was a shame that the laundry bags were just outside the door

welcoming, homely feel. lovely bar area/dining room and friendly staff :)

clean room with great facilities and easy parking

the room service and breakfast was great

lakeside views, good wifi, warm and spacious room

wifi was not working which was slightly inconvenient

great room service

wifi is excellent

laundry bags in the hallway most of the day

very poor wifi

wifi iffy! that should naver happen - breakfast sausages could have been better

need an overhaul for the price and there are no other facilities to enjoy such as gym or spa - but i was told

this time i used the gym, which is small but good, and we stayed in the cottage, which is absolutely delightful