(if i m correct) sad that you can t do laundry on the

laundry room out of order ( necessary for us as a family of 4 with an infant )

i smelled something in the self laundry room.

it s expensive, the pool is dirty and the laundry room

the daily housekeeping service. on site laundry facility.

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

the kids were able to go to the mall within minutes

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

laundry room had more than half of the machines needing repair.

property has a few issuses like there is a guest laundry but it does not function

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

but: pool didn t have towels lobby didn t have a laundry soap for sale

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

the parking lot can be more lit up especially the access at the back.

i still prefer a bar of soap for shower and not the lotions

when i got there for breakfast i was told i needed a voucher

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

only negatives is there was no change machine for laundry and the machines took quarters

the swimming pool for the kids and the location was great!

pool and game room

i enjoyed my sent me & my kids n husband we had a good time

quiet, great location, very nice staff, spotless, nice pool

big rooms. nice, spacious pool.

in this time of covid having a kitchen was very helpful

no breakfast for this price no mini bar no water if you have a chance please go to holiday inn

rooms are very large and all have a patio that faces the pool

beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

at the front desk was very friendly and accommodating with regards to early check in and room availability

i walked outside and there was a group of young kids smoking and drinking next to my car

the gym equipment is old and outdated need dumbells

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant

oh and my reservation said breakfast included' but lady at breakfast bar said' this is a hot breakfast its $1

they offered local breakfast ideas when we asked for suggestions

very nice inside very accomodating staff enjoyed the fact they had a bar and breakfast

coffee available in the morning. free parking

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

nice pool, nicely designed room, great cafe near the lobby.

is too small for five people with kids

how slow the wifi was and how it kept loading and restarting when streaming netflix o other apps

pool closes early 7pm

music in the bar area was great

every thing. close to the lirr--- good parking, doorman service...quiet room....

red door spa waiting end of day and bar great with 2 different kind of

greeting at check in was excellent. bar staff very friendly and engaging.

just the location and laundry

paying for parking

was making her own decisions and rules as she was talking the pool holds 65 people it was only 10 kids in the

room service to the room and friendly accommodations

the scale in the gym is outdated

the restaurant and the bar! also they don t have a laundry room!

there no laundry

very quite, clean, staff very nice loved that you can book the pool area to be private

the food was delicious - we ordered room service and ate breakfast

there is a pool and a hot tub but be aware we had to book to use it in advance , you cannot just go anytime

room was comfortable. staff were cordial. room rate included breakfast.

wifi didn't work,staff tried to help , but wasn't able to make it work

nice hotel, staff, great little bar area with fireplace.

the larger tv in the bar area needs updating big time

i love the fireplace and the atmosphere was very nice and comfortable

the room was very clean, and the laundry facility was great very useful as we had to stay for a few days

happened to stay room where some kind of laundry machine running like noises all night

great gym and pool. convenient laundry room. useful shuttle service

restaurant and coin operated laundry on site.

bar opening a bit earlier

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

didn t have room service for fresh towels

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front

parking laundry service staff

quiet area. laundry room. clean room! fridge and microwave. hot water.

kitchen laundry

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

laundry machines are out of service

breakfast

the breakfast was a bite more extravagant than was anticipated as well considering the great price

however my kids enjoyed the pancakes

did have trouble connecting my gadgets to wifi

you may have thought we were asking for a bar of gold for the towels

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

the hotel was supposedly pet friendly, but unless you have a service animal there is a $150 cleaning fee

wifi didn't reach the first room we had at the end of the corridor

breakfast was great

need nicer towels or use better smelling laundry detergent

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

cookies at check in were a big win with the kids

like the breakfast, the parking lot, my room and the peace and quiet also the staff was very kind

the price for breakfast included, the beautiful and clean room was fair

great room, great to stay with kids, and breakfast excellent

amenities like wifi and the tv and coffee maker were

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

laundry

i like the laundry room and continental breakfast was great

great staff, polite and efficient. clean rooms and enjoyable breakfast and lounge area.

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

very friendly and helpful, i was able to get the early check in i requested

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

airport shuttle available

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was

somewhat spotty wifi

clean and airport shuttle and walking distance restaurants

laundry facilities

parking surly desk staff disgusting hallway carpets coffee at breakfast luke warm at best wifi very slow to

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

the rooms are small. so with kids withus it was little difficult to move around.

to upstairs parking was tight and not easy to negotiate

great breakfast, room accommodations and amenities

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

location and parking

food and that the bar was being used for a function, so couldn't enjoy that

friendly staff, rooms were clean, good breakfast

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

late check out time which is really nice

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

location, kitchen, pet friendly

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

wifi is stable on the front side of the hotel

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

very clean; staff respectful and courteous; nice and comfortable rooms; and a lot of parking.

parking

the outside pool was great

did not like that there was no on site laundry area

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

there was no breakfast and laundry room was out order

kids were afraid of being lock in bathroom

friendly front desk kate nice location easy parking.

we also travel with our golden retriever and we are super glad this hotel is pet friendly

there are clear social distance boundaries in place even at the bar and restaurant seating area

staying here it's got everything we need my kids always enjoy the pool

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

didn t use any amenities like the pool or gym

didn t use any amenities like the pool or gym

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

breakfast has not been requested.

the fitness center never had more than one person in it but we saw it and the pool in use

they have a 24hr laundry room

to notifying the front desk for room service

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

early check in , room makeup timely, cleanliness is top notch

there is no room service unless you request a day before the actual service

the indoor pool and gym were also fantastic amenities as was the guest laundry

staff were extremely nice and helpful. kids enjoyed the pool.

pool, outdoor patio with tables and chairs, kitchen was great, rooms were clean

extremely clean. was able to use the pool for 30 minutes with just my family.

staff was great, rooms are very nice, and breakfast was good.

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

breakfast was pretty great

breakfast amazing, staff very friendly, very clean , and family environment

only bagels were served at breakfast, no toast/bread option available

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

for $400 a night the breakfast was really a disappointment and underwhelming

wifi is not good: some rooms get a better signal than others

pub only open thursday-saturday excellent breakfast/ coffee beautiful

laundry room if need

nice and quiet .. convenient guest laundry

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

there wasn t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

breakfast

moved room and floors but housekeeping never picked up dirty laundry left in the hall

room service menu offered many selections at affordable prices

the pool, pretty crowded with kids but you cant help that the jacuzzy was not as warm as expected, but it was

the pool was gorgeous and the kids loved swimming

room service was great and prompt

the coffee was great and always available. breakfast was mediocre but that was expected.

breakfast good. people be bad

excellent choices and the breakfast area was well maintained ans always stocked well

the breakfast was incredible value

clean, good breakfast

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

the food at the bar bistro was just average.

was very clean, enough parking and great location. definitely i will come back here

excellent gym

bar is great friendly and always professional to include: hotel employees always very accommodating

to pay additional fees for sufficient wifi

pet friendly, kitchen and windows open!

i didnt know the rooms had kitchens

access to indoor pool, nice fitness room, good breakfast and great staff

staff accommodate you when you have allergies to the free breakfast they

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

one microwave, located on 1st floor in the laundry room

there s an iron & ironing board in the room & a guest laundry if you require one

laundry facilities and vending

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

like, i also enjoyed the breakfast and the room and amenities

breakfast, friendly staff

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

great rooms and breakfast

the pool is open until 10pm and it seemed there were always kids in it

while at the pool with our daughter the maintenance gentleman came over to us, exchanged pleasantries,

there were kids running all over the place screaming

quite a few kids running around uncontrollably

installations indoor pool

no laundry facilities

no laundry room at hotel! the only thing that was missing!

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no coin laundry..

free shuttle from train station, offered late check out.

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

only had on street parking, the room was a little tight, but in a pinch i probably would stay there

checking location in basement behind building hard to find & parking on driveway .

silent room, heated + fast wifi, 24h reception

the wifi was slow

laundry

the wifi kept going off.

poor wifi that would disconnect, a gym that was hardly a gym. location was abit funky

very poor wifi

wifi was poor.

clean safe. good coffee and breakfast

nice location to airport nice breakfast environment nice and clean

breakfast was adequate

really great li ation, professional, courteous staff, nice rooms, breakfast was excelleny

beds great, gym good and views good

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast could be better!

breakfast was not outstanding . location was however ideal

i forgot to get breakfast.

tha staff was very pleasant and kind and gave us breakfast and snack packages when we left at 4:30am to catch

gym, laundry, staff

desk didn't have quarters for the laundry room, had to walk to the gaa station

i used fitness center every morning and was able to do my laundry before leaving

i like the gym laundry area and the staff.

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

a laundry service would also be a plus for the guests, as well as vending machines for each floor

there was no laundry on site which was very inconvenient

no microwave available or laundry service which is what i looked for when booking

no laundry

it didn't have room service

practical hotel with laundry room in the basement and kitchenette in each room

that it had a customer usable laundry on site

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

there is a fitness area and even a laundry room which is great

though close to the airport (with free shuttle to it, we didn t hear a thing

the laundry has to be done at the radison hotel next door

no laundry .

the food at the restaurant was delicious and breakfast that morning was great

have loved 24 hour room service as i arrived starving after midnight and the market snacks didn t appeal

shuttle to the airport and the room was perfect for an overnight stay.

the laundry

the hall ways were very noisey with kids an adults running around

location, gym and breakfast.

everything is self-service and not recommended for travelers with kids

paid parking and wifi that without having to visit front desk to get connected will work

motel for one night staying. good location, free parking. nice seafood restaurants nearby.

very nice staff & pool

clean spacious rooms, beautiful pool, beach across the street as well

many attractions and food choices within walking distance and swimming pool

parking lot paving

daily breakfast, easy access

breakfast was just okay

wifi on the 7th floor is so slow that we have to go to the lobby to connect when it rained there

breakfast could be better.

gym

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

staff is very pleasant. laundry room is very nice.

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked

the staff is not always at the front because they are also doing laundry

our room close to the laundry room, loud tv sounds all

the change machine in the laundry room did not work

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

we did our laundry at the hotel, very reasonable for both the washer and dryer

hotel has self-service laundry room which is convenient for long stay customers

it has a laundry room, only 4 us to clean and dry.

the very first-morning room service came and we advise we don't need anyone

free frozen breakfast late check out location

hotel has wifi and free, but limited parking

i wasn't given a wifi password or a remote control for my room

liked that i wasn t disturb by room service every 30 minutes

but on your online app it said there was a restaurant and bar there was neither

early check in club lounge

the shuttle driver was great and the room was clean and bed was comfy

they don't care about you and your family and small kids

the shuttle driver was awesome, and most of the staff was very friendly and helpful

free wifi and tv, there is iron and safe. the room is not bad looks okay.

only the bar food was available at the bar lounge

parking

the wifi is spotty as the building is very old

location to beach low pet fee

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

separately for laundry and the gym isn t well stocked very barebones

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

to say except to wish for a self service washing machine because we struggle to look for the laundrymat

wifi didnt work properky,.no ice,no tub was over pri ed

early check in

limited connectivity for wifi. no breakfast

free wifi spotty and quite slow, sometimes unable to connect to internet even after wifi

awesome breakfast and great view of citi field.

perfect location, convenient shuttle bus, nice staff

room is clean and new, pretty spacious for a ny hotel. gym small but useful and free breakfast

big room comfortable mattress kindly service bar good location

rooftop and gym room was a great addition to the stay

restaurant and bar facility closed on a sunday

lady at the front desk wanted to trick me to pay breakfast for my two kids

bar was closed and the breakfast was bite sized frozen then microwaved food

lady at the front desk wanted to trick me to pay breakfast for my two kids

better breakfast menu

they gave me early check in at no cost and we're very attentive to answer any questions

great bar and restaurant

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

i liked the service and the pool was great.

2nd day restaurant on 12 floor bar female bartender gave poor service

they were wonderful with the kids