very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

pool too small

pool, laundry room

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

go out of their way to make sure that we were happy and were really great with our two small kids

nice living space with a kitchen which i didn't use but it was nice to have

why do you not furnish paper towels or a drying cloth for the kitchen

laundry room / microwave

my kids did like the pool but the heater wasn t working so it was cold

pool is open but you do have reserve it ahead of time and you only can stay in for 45 min but it

staff was very awesome, great place and breakfast

bacon and eggs for breakfast were undercooked, the gym was out of service, the pool was out of service, there

the walls were stained everywhere and the laundry room was in terrible condition

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

pool, laundry, ice machines all work properly

the ice machine was not working, no guest laundry- it was taped off with trash bags

there was know breakfast

easy access and parking

no breakfast cheap policy

air conditioning was so noisy no breakfast

i would definitely stay here again, pet friendly and kid friendly as their is plenty of space to roam around

they had a laundry room, and there were grocery stores, gas stations, etc

wifi cleanliness cold tv very cheap property.

the water was clean but it was just a bit annoying and the wifi signal did not reach our room

would have been good to known if there was any wifi available: there was no paperwork in the room at all - so

the wifi was the pits

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

the night i arrived, i tried for 2 hours to get room service

kids running around halls late at night being loud screaming also running and very loud and

facility, clean, plenty of parking, decent breakfast, all staff very friendly and

but twice and was only getting partial payments at a time when getting my money back even the laundry was

the room was much larger than we expected and we loved having the entire kitchen to use

spacious and clean. good breakfast.

kitchenette was nice but the microwave and coffe maker did not work

breakfast was hand prepared omelettes and sausage or pancakes

guest laundry; breakfast; pool; proximity to my destination

they were repaving the parking lot so parking was a bit confusing and the workers were there till after 9pm

pool accommodations for kids plenty of room in the hotel room itself

breakfast was great and location was perfect

efficient, quite, clean, privacy, gym, pool

it has everything we need-laundry, food, kitchen, gym

when i checked in with my cat, i was surprised with a one time $100 pet fee, and a $30 administration fee

acres of free parking. breakfast was very good.

bathroom and kitchen facilities were excellent

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

didn't like there wasn't no wifi i struggled with getting the tv to work, i had to go get the staff which was

think the only thing we would like is if they had more choices for breakfast during the week

closed the breakfast brunch 5 mins before they were suppose to and i really really wanted breakfast

don't like that the pool and spa are separate from the main resort

breakfast ends too early

you have to walk through the laundry and bar service areas to get to the room

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

wifi service was spotty to non-existent, maybe a capacity issue

the pool was closed and breakfast was not included.

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not

mouse droppings in the pull out sofa where my kids were going to sleep

wifi lost for 2 days room cleaning only after request and card authorization taking long hold

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

the gym had garbage and a random sock on the floor

lots of parking as well

convenient laundry

the sheets were clean but had some easily removable pet hair which i guess is to be expected from a pet friendly

like that it was pet friendly

pet friendly, pretty quiet, nice staff.

i didn t know that wifi was not free but i guess i should of read the booking

the one and only drawback was no on site guest laundry.

laundry facilities could have been all working breakfast tables sticky

good and reasonably priced laundry facilities

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

easy location and parking

they had a laundry facility on site

no iron micro wave laundry bags

there are new washer and dryers on the premises and i didn t mind washing my laundry and sheets and towels

its by i hop and on site laundry mostly polite staff

ac saved us in the heat and the laundry was very reasonable

couldn't find the laundry machines even though there was signage

gym didnt have any water could have better machines they advertise continental breakfast and it was

wifi a little weak

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

extremely clean, even the breakfast area. flawless!

location , stats and breakfast

good location, easy parking, friendly staff

great location, close to highway, super clean, good breakfast. would highly recommend.

the wifi connection in the room was terrible.

laundry room

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

the gym was clean with great equipment

went for a walk and noticed a person sleeping/living in their car in at the far end of the parking lot

the gym was decent and the staff was nice

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was told it was the laundry room which isn t even near our room

limited laundry facility and one of the 2 dryers would not dry

did not gave more on request, answer was all towels were in laundry

i was able to do laundry! pool was great and room was amazing!

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

good location. good wifi.

checking in was a breeze & they also offer a full size bar with food

my kids were beyond excited to pick out a candy bar and drink when we first arrived- little things

guest laundry. kitchen in room. comfortable bed. great ac.

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

clean, great breakfast, affordable, helpful.

it was suggested to us to grab a burger from other property across parking lot

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

we didn t wake up in time for hotel breakfast but there were plenty of great places close by

very nice buffet breakfast. free usa today. quiet, friendly.

nice clean room. friendly staff. nice breakfast.

we had to wash our own towels when we did our laundry

rooms were dirty, the hallway to the room was dirty and had a smell the laundry facility was not

price and the fact that it had a guest laundry room

the bathroom was huge which my dogs appreciated it was clean and the laundry service was

to building lock was broken, vague smell of covered up cigarette smoke even though i paid for non-smoking,

location - staff friendly - breakfast was good and had laundry service

there was not enough seating for breakfast.

wifi was spotty and the tuner on the tv seemed

including the breakfast the staff were great

there were two buses of kids that showed up

there were kids running up and down the hallways until very late do it was hard to sleep and they were back to

there was plenty of parking space

also my partner almost got robbed in the back parking lot as no cameras

didn t know pool was only 3.5 feet in depth but clean and good temperature.

room service knocked on my door at 8am on sunday to clean, even though we had the do not disturb

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of

room next to laundry room - noisey all night long

laundry area, you do not have to go back with bags of dirty clothes

they were too busy trying to do laundry and other things

having people working on their vehicles in the parking lot as your walking in , looked like a garage

complimentary continental buffet breakfast

breakfast was delicious

there is a very good restaurant and a bar onsite

complimentary continental breakfast was exceptional

the complimentary breakfast was excellent as was the coffee

bb court for the kids was a nice idea, pool was good. location for hockey tournament was ideal.

loved the well stocked kitchen

big property, nice pool and outdoor areas loved thr fully stocked utensils in the kitchen big

indoor pool and that it is pet friendly

gym. equipments are not well maintained.

laundry room smelled horrible

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

laundry room was smelly and wasn't very clean

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

room they assigned was loud next to laundry mat for the entire hotel

laundry on site was important as we were there for a lacrosse tournament

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

location. laundry on site. pet friendly.

nice and big gym

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

one of the amenities was that the hotel is pet friendly

pool was small and too heavily chlorinated.

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

no onsite washer, dryer for laundry

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

do not have laundry facilities, only one elevator working at the time

free parking - good buffett

that the swimming pool was closed. but due to covid, i understand.

had a great pool my kids enjoyed the hotel stay

breakfast is better than many hotels, but still, eggs aren't great

the breakfast was almost the same every day.

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

didn?t have laundry bag

le lobby and the pool and gym

no wifi

everything was perfect breakfast was awesome i had a spinach omelette with cheese bacon fruit and they have a

like paying for parking, swimming pool and very small and gym doesn't have enough equipments

other than that was an amazing stay with expensive room service

the facilities like the gym and pool were

clean comfortable room, pool and gym, breakfast

same breakfast everyday

location, cleanliness per friendly, breakfast, gym.

there was a kitchen- small cooking was available

large laundry room

laundry availability, friendly, helpful staff.

the front desk staff about a door that wouldn't open and she said it was broken, asked where the laundry was

room was located above the laundry facilities

same for laundry, make sure to bring your own detergent, none for sale in the hotel

roach found in bed nobrefund given was offered coins for laundry room really

location, and on site laundry facility

cleanliness hall ways laundry room

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines

laundry should be free like other extended stay hotel. dishes should already be in the room.

comfortable bed, quiet, laundry facilities clean, exercise room. lovely experience!

no tv remote , no detergent for laundry very

that drops off to my office every day morning at no cost laundry onsite and kitchen

ice trays provided where machines weren t an option, free parking spots and wifi, there was a laundry room

the staff pulled a sheet, blanket, pillow and towel out of a mound of laundry on the floor of the laundry room

were friendly however they were unable to process a payment from my card to get change for the laundry machines

spot light from parking lot shown is our room all night

at breakfast there was only decaf black tea and green tea.

nice breakfast included

the pool is sparkling, the rooms and beds are fresh, precisely made up

guest laundry

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

laundry facility in the building and bbq

laundry facilities were handy

everything is provided minus your own laundry

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

there was unfortunately no breakfast due to covid-19

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

breakfast was good, loved the pool

this was a pain since their in house bar and grill was closed down and their listed in house

no direction to the floor where the laundry room is located in the building

they also have a nice complementary breakfast

helpful staff, good gym facilities, great shower!

wifi connection wasn't available or was not in service

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

no self-service laundry, shower pressure was weak, and started in a damaged room.

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

no laundry

pool and facilities all is great shape

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

laundry was expensive too

we took advantage of the gym and the laundry facilities

has a pool on site,

the pool was warm and they have a jacuzzi

kids running in the hall

pool tiny

i would have liked a better breakfast selection

parking lot so you don t have to look around

very clean. loved the walk-in shower. also had a snowstorm & they kept the parking lot cleared

laundry room excellent

breakfast, laundry facilities, pool

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

the dryers were all out of service so i could not do any laundry.

wished it had a waffle maker for the breakfast bar that be cool and the breakfast was just hotter

the pool was very clean as well

the only thing is the swimming pool which needs to be updated to meet the standards of the hotels

loved the cleanliness, really nice room with a beautiful bathroom and closet area, and nice pool

wish the breakfast was complimentary and i wish the bar was open for lunch

was good, bar was nice

the self service laundry was out of order for the 3 nights we were there.

laundry underneath my bedroom was very loud too

had pool, fitness room and laundry

laundry

only thing is a lot of kids running through the hallways other than that everything else was

clean laundry room, gym, and pool made this emergency, business trip easy

clean, well appointed, laundry, pool, gym

my dad left his room key in the gym answering the staff were quick to give him a replacement

the room size and breakfast was great.

breakfast, a woman entered who was very clearly under the influence of drugs and improperly dressed

little room in the corner near the ice machine turned out to be a laundry

laundry area on each floor; nice idea

the staff was very nice. the place and room was clean. the pool and hot tub was great.

to gym, a large front lobby lounge area, complimentary tea and coffee

location; close to a supermarket, bookstore, restaurant and short drive from things kids can do

sugar ants running rampant in the room and laundry or garbage bags in the hallway pretty much 24/7

the inside bar an restaurant should stay open later since local dinning closes early

furniture was really nice and comfortable. also liked having easy access to the bar and pool

the property had ample parking

we enjoyed the pool, starbucks, and mostly the fire pit outside.

very clean and welcoming, loved the gym and pool plus the restaurant onsite

trash from guest, dirty surgical masks, cigarettes, dog pee, think pet friendly hotel

room was clean and very comfortable. pool was a plus!

floors had stains on them, the wifi was hard to connect to, toilet seat was loose, the phone wouldn t work,

bit disappointed that we couldn t use the pool because it was at capacity and booked the whole weekend

provides a grab and go breakfast, dishes and utensils for cooking, towel set, a coin and card laundry operated

50 cents i was was short to finish my laundry

like laundry this was likeud83dude00 at 5 6 pm could not find front desk

had nice laundry facilities they did have pans, dishes, and other kitchenware (but no pots) for the most

comfortable bed, laundry self service available

in room and hallways, broken equipment in rooms, leaks in laundry areas

loved the large suite, gym and laundry

the staff even made the kids chocolate chip cookies for a snack

pool was lovely

the layout and number of spaces in the parking area was certainly an issue with us.

i loved the little store, access to beer and wine, really good laundry machines and, of course, the gym and

laundry room had some washers that didn t work

other than an issue with some of the machines in the laundry and confusion over a late check out it was perfect

open all night and cold outside, hallways smelled of smoke, dryers not vented properly in the laundry room

laundry facility only 1 washer and dryer set worked.

laundry dryer could have worked better. usually took 2 cycles to dry

did not realize there were laundry facilities available (my fault) until my last night

pool and free breakfast are good bonuses to any stay away from home

pullout sleeper was in bad shape and kinda gross had to clean it off before kids could be on it

late check out by most hotel standards

slamming doors, playing music, shouting , running through the halls, dogs barking, and doing laundry

no laundry service on weekends the pool is closed

clean the hotel parking lot and room were i used the laundry room there as well and it was spotless as well as

keys worked sporadically, hall smelled like marijuana, laundry room had no machine to dispense quarters or

i left that hotel room for my trip i cleaned the entire bathroom it was disgusting i did my own laundry i washed

a bunch of kids throwing ice all in the hall way and my door.

location and friendliness of the front desk. bar worker was overwhelmed and showed it.

i loved that there was a bar that served sandwiches because after traveling all day we were almost hangry

the room was great and the kids loved the

the pool and hot tub were great, had a very nice workout room

the bar closes early, at 10 pm. unfortunately, i was not able to patronize it.

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view

the gym had minimal amenities (example: would love to see an ab board or a rowing machine and at least

better gym equipment

breakfast and coffee was great and the bar even better

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

clean, kitchen

the covid breakfast was awful

upon arrival i was informed that the property had no record of my request or knowledge or the pet

the kitchenette

room had a tinge of dirty laundry smell

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

booking. com photos need updating to remove bbq and laundry, as not present now.

room was next to the laundry and i heard loud banging when i was settling in

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

it was a nice breakfast, staff was very accommodating

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

breakfast was very good

breakfast was horrible

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

breakfast

breakfast was good

very good breakfast, a good variety of food

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

was no room service but i understand it was because of covid

room service and maintenance were kind

bar and grill were closed

bag for laundry

too many sleepover parties for kids on the weekend

made bathing kids more challenging

the pool was great for the kids

upon entering the room seemed much better but there was a strong maybe pet urine smell on the rug we couldn

no laundry

passed out drunk in front of the 4th floor elevator late at night; blocked the entrance to the laundry facilities

to have to pay for wifi

wifi wasn't free

in the room, no complementary breakfast, just coffee for a few hours and you have to pay for wifi

it had a laundry room

quiet despite nearby pool area and laundry area

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

breakfast

no guest laundry or pool

good breakfast. great access to a running trail behind matlab. good gym too.

generally good for us. the room was enough and clean. the breakfast was good.

the free wifi and included breakfast were great.

breakfast bar - good selection of breakfast items, fruit, muffins, bagels, juice, coffee, etc

our room was close to the laundry room and we were smelling cleaning supply

laundry facilities available

nice to have laundry facilities and the breakfast

wifi and hbo were a bonus

was 1000 kids for a football game week end. was nuts....... just rude kids took over

laundry facility

laundry facilities for guests

evening, we were hungry and we're advised that there was a limited, cold menu available at the bar area

breakfast and gym was good

location good bar and bartender is friendly

the parking.

needed to be mowed, the front desk was even old, there dips on the 2nd floor you could see from parking lot,

every night you see drug deals going on in the parking lot 14

parking is free and can be right in front of your room which i needed

wish it has better security and more parking spots

laundry facilities and equipment in the lower level were dirty

everything! parking, location, room, bathroom amenities, on site bar & restaurant.

there were kids running through the halls all night

the lake. gym had plenty of equipment. wish i had brought my swim suit

and the absence of the lock on the bathroom sliding door, which is important when you travel with kids

there if a laundry room is you need to wash your clothes

pool and laundry service was down. pool indefinitely time.

broken some time as the bottom of bathroom door was peeling due to the steam and no fan filthy laundry room ,

pool & laundry facilities & ease of access

laundry room was out of service

amazing heated pool and jacuzzi

said i had a spa tub but was informed not all rooms had one after checking in

wifi didn t work pull out couch was small and not very comfortable was a strange slimy and

great staff, clean, kids eat free. great breakfast. 2 pools, both very nice

no water in the gym

tuscan kitchen was amazing i really enjoyed the food and drinks, our wait staff was amazing

reserved a room for 4 people: 2 adults and 2 kids

the staff at the bar at the tuscan kitchen was awesome

rooftop bar was the cherry on top

the staff at the bar at the tuscan kitchen was awesome

to come and go as pls as well able to order uber eats from all the delicious restaurants and laundry on proud

no laundry facility, i had a quiet room could not hear traffic, bed was confortable, but its time to

our room was next to the laundry

remolding, no laundry facility, needs breakfast bar and possible security camera's on buildings

t really offer much for you to do outside the room and laundry facilities could use an upgrade

missed laundry services but it was ok.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

no laundry facilities, no safe in rooms

and to my son medical appointment, to boston college, and nice restaurant + having a swimming pool

i took my kids to go swimming would not have stayed and would be charged if we did

i like the fridge in the room, big bathrooms, and availability of room service

clean, comfortable, and good breakfast

pool area was full of used towels needed clearing up late saturday night too much going on in the

the room was very clean and comfortable we were able to bring our pet and didn't have to pay an extra fee,

great grounds, nice staff, amazing pool and housekeeping was awesome!!

location, laundry room for long term stay

laundry is available for 2$ only

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

laundry was terrible, not a good service, i do not know if this was a one time issue they had

hotel itself was very nice what i was turned off about was that they had pets urinating in the elevator

we also have a daughter at wellesley so this location was convenient to visiting both kids

big rooms, full kitchen, great breakfast

i wish the pool was heated.