i also had an issue with the dryer while using guest laundry but was offered free service from the staff laundry

pool pristine and perfect temperature

you go: carpet worn out and ragged

always clean, good selection for breakfast! staff is friendly. good parking. feels safe

i was stuck trying to find the right accomidations in your parking lot for another hotel

no guest laundry. no breakfast.

i loved everything, the staff, the room, the pool, the restaurant and the hotel period.

plenty of parking; the hotel restaurant is very popular, modern, and beautiful

i loved everything, the room, the restaurant, the pool and staff were absolutely amazing.

the pool and gym were very clean and comfortable

the laundry appliances are old and not too convenient.

room had some broken equipment and the guest laundry facilities seemed to be vented into the workout room

the complimentary use of their laundry facilities was a major bonus

having the kitchen and the manager's buffet and free laundry

exercise room was extremely hot with laundry room attached & thermostat was not on for ac & unable to get it to

the hot tub jets did not work and the pool needed a good scrubbing

the pool was great for my little one !!

my night away from my kids wasn t as stress free as anticipated

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the indoor pool was not open.

pool was dirty and very old

jacuzzi suite when i arrived the room i received had one king and two queens on one side with no spa bath

curtain was damaged and no matter what i tired water was pooling in the floor

the spa suite was beautiful

kids were disappointed a little bit

it would be nice if each floor had a place to throw dirty towel - like a laundry bin near ice machine or elevator

staff handling breakfast

no room service! the room was not cleaned the entire 3 night stay. not good.

the beds somewhat divided from the couch area and the wet bar area was cool

didn't like that there was no microwave in our room, the pool water was very cold, and the pet fee was different

laundry and where it is located etc, signs in the laundry need updating and only 1 washing machine

was laundry outside our room on a cart

very accommodating, laundry on site which was great

i liked the gym and the indoor pool

their two kids were out of control

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

the opportunity to enjoy a hot breakfast and coffee all included in the cost of your room.

enjoyed the in-room spa tub

no bacon offered for breakfast.

great staff and yummy breakfast

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

the spa was nasty there was gum in the tub and pubic hairs in the

breakfast was good. staff very friendly. easy check in.

gym was closed but listed on features

parking is random & returning from a dinner had to park on opposite side of hotel from assigned

parking breakfast ok, sufficient enough decent location to shopping, food & laundry facilities although there

cost of the laundry detergent and no bacon for breakfast.

nonrefundable cost to have a pet with me

great wifi

two bedrooms, kitchen, tv's, etc for a far lower cost than other places around

pool. room. staff

breakfast can be a little bit better

breakfast lacked variety & was not stocked well

great breakfast

nice, clean, and convenient hotel. good free breakfast spread!

fee of 20$ overnight, on their site, and at welcome, giving you a drink, plus 2 tokens for free bar drink, water

the kitchen was not open for room service. we had to order out.

food is amazing ,the rooms are comfy, it was my 57th so we went to urban wick candle bar in birmingham, created

the kitchen was not open for room service. we had to order out.

room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with

wifi availability

have been cleaner, there was coffee all over the wall by the door to the next room, the wifi was poor, the tv

sam gave me a good room with a king size bed, tables, kitchen counter and sink with cabinets

to corona no maid service or breakfast

say they offer continental breakfast, but it's only couple of donuts and coffee, wish they would have better

i had a kitchen counter and cabinets in my room

this location is far from home and they didn't serve breakfast due to covid-19.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

-tiny pool. -boring facility, breakfast and room; not special for the price; very basic.

they allowed me a late check out

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we

breakfast was amazing

told it was faulty alarms in pool area

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn t to far

breakfast/lobby area too close to rooms on first floor, virtually no noise insulation

nice gym, great location.

very good breakfast xhoices.

you have the option of doing your own laundry at $3 to wash and $3 to

the gym has very minimal equipment, and the laundry machines don't work if the internet is down

there is laundry in house, which is very convenient

things like blow dryer, iron nor ironing board, the dishes that come along with the room for the kitchen are

collect the old ones and give them to the staff to receive new ones, a sign was noticed in the parking lot, the

lights in the parking lot

very clean. the bed was very comfortable. breakfast was delicious.

location was great! breakfast was super great! more of the omelette is better!

lack of coffee for breakfast

the pool was closed, but not much the staff can do about that. management?

the laundry machine price was a bit high

the laundry room light did not work, and we were not comfortable in doing laundry in the dark

like that it came with kitchenette but would of been nice if it came with dishes

suite was great the only thing that could use some work is the jets in the spa tube were not real strong, but

wifi wasn t the best

we had to buy our own laundry soap because the front desk told us they didn t have any

pool was broken

the breakfast was delicious. king size bed was very comfy.

parking for a boat was pretty small

the breakfast was good

definitely stay at this location again if i'm ever out in the area and you were able to order breakfast and have

pool and spa were closed

patio by pool

the pool could have been a little warmer.

remodeling cargo containers all over the parking lot, the pool door from the inside was broken and the door to

the pool was very cold and the shower

we didn't eat breakfast. the location was perfect for what we came to do there.

no hot tube, pool was too cold

the staff is very welcoming and nice. the heated pool is nice!

bed, plenty of pillows, large shower, great breakfast served safely during covid-19

breakfast was good and had good options, especially for ones that do not eat pork

breakfast was not very great

room was well appointed. excellent breakfast.

the breakfast was very good too

they had a nice diverse breakfast spread

the laundry is in the hallway outside of my room

laundry and ice a plus

smelled like fresh laundry

no change machine for laundry

room was near laundry so we heard the dryer until late.

there was a staff room next to ours with a laundry shoot

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

good breakfast. very good nightly happy hour. extremely helpful staff. convenient local shuttle

room service and we had to find dishes and silverware for our food we ordered to our room, and the

great hotel with very friendly staff. wonderful breakfasts and very clean updated rooms

selection for breakfast

pool heater was broken which was a bummer for the kids.

only thing i didn't like was that the shower doors did not stay closed and that breakfast wasn't included

some of the breakfast fare ran out and took some time to refill, including coffee

about it and also told us the system was down even though people were eating and drinking at the bar in front

and fair they treat you like family quietly peaceful place easy to park no long wait time clean laundry room

not enough time in the pool

parking was not available on my second night

man at check-in didn't greet me neither gave me pertinent information (wifi password, pool hours or breakfast

kids jumping in the pool and splashing constant and kids throwing kids in the pool also

pool is closed, high wait time for laundry, terrible breakfast in a to go bag

the laundry room was clean and machines worked well

doing laundry at the time but the great gentleman at the desk did his job with professionalism

price, parking, lots of hot water!

breakfast with eggs bacon bagels etc

parking lot in poor condition

the king room, and workout room. early breakfast

lots of parking

did not care for yhe breakfast.app

the pool did not work

you have to pay for laundry services and half the machines don't work

there is an on site laundry facility

especially the little store and laundry

location, comfortable bed, laundry facility.

liked how i was able to do my laundry for free, they had 6 washers and dryers for guests to use free of charge

the lobby and breakfast areas are well designed to feed and seat many visitors comfortably - the kids loved

staff are friendly especially the kitchen staff - niran, which she is very diligent and hard work to keep customer

pool and fitness center were

don t eat breakfast; but my wife said it was very good

good breakfast nice pool. f

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

the floor around the pool was uneven and water sat in the area in front of windows and gym

kids running wild

because of covid restrictions we couldn t do much, no pool, no dine in restaurants

location was perfect and breakfast was great a great selection the room was very clean and decorated

i loved the pool area. very nice gym. beautiful breakfast layout.

the breakfast was good. i enjoyed it

more parking spaces

i loved the food bar and pool was awesome. the inside of the hotel was clean and staff was nice.

property was very up to date, very clean, staff was awesome! large rooms, great breakfast

laundry facilities had an issue with credit cards not working, but staff was made aware and got it

breakfast, no wifi no coffee not even a complimentary bottled water

cart and it was breaking down the police was going through parking lot reading people tags and waited for me

the wifi was almost impossible to log onto. there no excuse for that these days.

had a small kitchen, was clean and staff was very polite and accommodating

hotel was very clean and affordable and had a coin-operated laundry room

the hotel is full service with bar/restaurant, pool, sundry shop, laundry

didn't get a chance to use the indoor pool

kids have blast making their own waffles and swimming in the pool

husband and i stayed at the hotel for two nights with our kids

i enjoyed the jacuzzi while the kids enjoyed the pool

fact that only 1 lift available the bar / coffee shop in the lobby never opened always

clean clean clean a working clean hot tub, great courtyard to relax at, great bar and food!!

high chlorine content of pool and hot tub burned your eyes the shower was great but water did not drain well,

empty hotel for both nights and they let 5 or 6 kids (thinking 7 or 8) have the room next to ours and the noise

i liked the onsite laundry room

the location seems to be built for extended stats but there is no laundry facilities

that it had a kitchen

i found fountain in front of the gym

pool was cold had to switch rooms first one was not what i reserved.

did have a couple issues with laundry /vending services but nothing major

pet friendly

have a pet rule that we could not leave our dogs alone in the room unattended

i liked that it was pet friendly.

with disabilities living there all rooms were smoke rooms and pet rooms other guest and residents weren t

to dovid restrictions the swimming pool/ spa was closed

easy parking, great location, great bar and food, helpful staff

are cigar aficionados and we requested a cab to take us to churchill's cigar bar in birmingham and the marriot

i did not get what was advertised. room service

the parking

fitness center, laundry were closed

staff, the food, the at home feeling, the hot tub, pool, fitness center, and everyone was everyday so friendly

pool, breakfast, location, location of the room, quietly, nice kitchen

nice breakfast with good selection

whirlpool works well

great friendly staff - rooms were always cleaned and supplied - very good breakfast - laundry and dryer - good

laundry facilities good

the pillows were twin sized on a king bed lol this place is only for whack jobs and kids who wanna sneak away

had a room next to a family that were very loud with crying kids until past 11p

parking is a bit scarce.

inviting pool, larger than the typical hotel pool

a hotel in an affluent area i would expect a better breakfast

breakfast selection was good, but seating environment failed miserably

the staff were super friendly! location was great and parking was easy.

breakfast was very good, many selections. staff was courteous and helpful.

had a room that was by the laundry for housekeeping and could hear the washer and dryer every night and early

no breakfast remodeling no laundry no pool to much stuff out of order.

no laundry bag

at times took a long time to respond to needs - we wanted some extra laundry bags brought up and it took well

room service should've been done daily

pool was cold

pictures made everything including the pool look a lot larger than actual size

the shower. the pool and hot tub also the service. the room was luxurious

the pool was great for the kids

pool was great for the kids

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

the rooms all smell like dirty laundry or body oder

clean quiet comfortable rooms pool and hot tub great for kids

my kids loved the fact that you get to make your own waffles

good variety of breakfast options.

liked that i was able to do my laundry and it didn't cost me a fortune

laundry is not available for towels or washcloths after 3 pm

pet fees are reasonable

kitchen

staff and couldn t connect to wifi no tv channel

the laundry room available has trash literally all over the floor and the front desk staff is no where

i also used the laundry facilities they offer

it had a fridge and a laundry and a giant closet in the master

wifi did not work

the kitchenette and the workspace were excellent...

not working - veding machines and laundry only take quarters and when asked to make change i was told to drive

the pool was nice, my kids enjoyed it.

liked the kuerig in the room, the free wifi and the overall look and cleanliness of the hotel

the breakfast options could have been better, and having hot chocolate would be great.

kids in other room was too loud in the hallway

there was a child's party/sleepover 2 doors down from my room. the noise was unbearable. kids

i didn't like the loud music, the loud guests, nor did i like the kids running through the hallway

i didnt like the rooms facing the parking lot.

the room not parking was a little difficult we had to park far from our room in the beginning.

due to covid-19, the swimming pool or their bistro were open

beautiful bathroom and closet combo! was very clean. laundry room was clean and new machines

not to mention free breakfast, pool, whirlpool, 24hr fitness center and guest laundry, conversation dining area

had a reservation and there wasn't any wifi or television so the staff swiftly and easily reserved a room next

but to be fair, we have 4 kids (including 3 and 5 yr old boys), so we probably contributed our fair share of

the breakfast was a bit lackluster.

loved the style of the room with a fireplace and patio

fireplace glass hadn't been cleaned in years with cobwebs

sorry but the bacon at breakfast was yucky just try another brand. i love this hotel though

the breakfast was the best part

i like the room setup, the kitchen, and fireplace.

room was nice except the bathroom sink needed some work. didn't have access to the laundry room.

location and parking, staff

friendly staff, clean room with kitchen, closer to major cities and restaurants.

parking, location

wifi is very bad only measures to about 0

good parking and laundry on site

laundry on site in lobby

my pillow from home and it took two hours to retrieve because they advised it was mixed up in laundry

laundry was expensive

it had a laundry and the clerk was nice

tub was a little nasty there were a few kids though

no vanity mirror in bathroom. kids stomping around above me after 10 p.m.

kids under 16 years old should not be allowed to serve themselves without parental supervision

tub was over chlorinated- after only minutes in all 3 of my kids started coughing & my 5 year old vomited

fitness center was 24 hours that was nice

free laundry, just pay $1 for soap, if needed.

overall everything especially laundry

laundry room was free for guest

complimentary laundry facilities

they have laundry, coffee, thea, gym for free

i like the fact that they had somewhere that you can go wash your clothes which is called the laundry room i

however, when i returned to front desk, they had me follow them into the laundry room to put in the dirty hamper

in a room near 3 rooms of kids could not sleep because of loud noises and yelling and screaming and beating on

2nd night, kids running up and down hallway outside door

we had an awesome time in the pool

laundry wasn't working

above the heater was stain black, the cleaning staff did not clean the room, i have to go to the laundry room

room and parking lay out were decent

it was in a convenient location and close to chuck e cheese and parks for the kids

was very comfortable and pet friendly my kitten was right at home on the big king bed

ample parking and easy to find

only minor problem is that there wasn't a full drape and the very bright parking lot lights filled the room at

as described and easy parking

breakfast was wonderful will stay there on my frequent trips

wifi kept shutting down and restarting. very frustrating.

sadly no breakfast or pool because of health mandates from covid19

i was only bummed becuz of the corona shut down affected the pool area and dining room and also the gym

i cleaned both my rooms , the pool was filthy . i was not accommodated at all . unacceptable

didn t have breakfast

smoking in hallways, poor breakfast

left a lot to be desired as did the laundry room

in the way she helped me find a room close to the front door yet away from the hustle of the laundry room

it has a laundry room and vending machines

t know it was a pet friendly hotel

the breakfast could be better

hotel is close to work; there are on site laundry facilities, the king-sized room has a sofa and a

easy to locate and free parking in front of rooms.

breakfast was spartan, but was pretty much as expected for the price.

pool people were very nice love the area

people roamed around the parking lot all day

i went to laundry room to start mine

the pool smelled like moldy laundry

laundry, computer use, police patrol.

it was just weird and they also should use bleach or some type of laundry detergent someone can smell because

maids, laundry staff and anyone trying their best to keep this hotel afloat

woke up too late for breakfast room are nice and bed are comfortable

and there was no continental breakfast anymore

bed was queen with roll off side unless you sleep in the middle one side , not the breakfast you jump up early

no breakfast

they offer a simple breakfast

clean pool, onsite laundry facilities and coffee is always available in the lobby

but it would've been nice to have a microwave in my room and a laundry facility for guests

the bed sheet also had a corner of dried blood splatter (maybe laundry didn't use spot cleaner before washing

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.

the free breakfast and out door pool

brown, yellow and red stains, the front desk person was alone so she wasn t able to check the laundry room

there is wifi

only objection would be the pool hours for adults should be open a few hours longer (like say from 10pm-midnight

help of the staff making my son birthday happy he enjoyed the pool and what he calls his apartment

like plenty pets in hotel and wasn t what expected

laundry in the hall ways, no breakfast like promised and no coffee

towels, when i asked for more, they wanted the ones we already had back, i had put them in the laundry and

breakfast was very fresh and they have lots of options!!

had police there raidind the hotels because there were drug dealers there selling drugs and my kids had to

save ur money not a good place for kids

the modern, extra clean rooms, restaurant, service and parking and location.

hotel bar closed at 10 pm

the space coming up for the woodward dream cruise and parking the truck and trailer space.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

we could walk across the parking lot to one of somerset mall's stores and use the skywalk to go over to the

can do laundry to the blankets too

i liked that they had a laundry room for guests.

the laundry/vending room was filthy food and garbage on floor an extremely disappointing

location and wifi

great rooms, staff was amazing the kitchen was fully functioning would absolutely stay again.

stained ceilings from leaks,pool was green,no smoke detectors,no fan in bathroom,windows screwed shut,door fixed

the location was great, nearby everything. pet friendly.

didn't use the pool, but it looked clean too

it was warm, pet friendly, free breakfast

the outdoor pool

the hotel pool was closed

having a pool and small kitchen

the pool was still out of service and the staff lied to me and told me when i called before that it was

pool was not in order so couldn't use it

pool was closed

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the pool and cleanliness of the grounds and rooms

pool was kept clean and warm!

laundry in the hotel

quiet peaceful. friendly staff. very restful. laundry very clean..

nice gym too n guest laundry area

laundry room

loved all the amenities like workout room, laundry room, kitchen net

cooks laundry front attendants everyone

friendly receptionists and free laundry.

nice pool, sauna and hot tub.

to wake you up on 6 oclock from your sweet dream in mi winter morning and push you to go to gym to keep your

pool was very cold

laundry available

customer service was great. kids loved the pool.

the sofa bed was perfect for my kids and the staff was exceptional.

driveway leading to their parking is in horrible shape to the extent it could blow out a tire

no directions like - where the room was located , about the wifi, or what time breakfast was served

they have a good hot breakfast buffet with a variety to choose from

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out

the breakfast bar good the cooks was great and dine area and the lobby and lounge was great

there were pieces i'm assuming from the pool in the bottom that i stepped on and the hot tub was awful

the complimentary drinks and the breakfast bar were nice

pool was warm and fun for the kids

there is small kitchen area with fridge, coffee maker and sink, a desk, a sofa and tv area, a bathroom and a

the pool was the right temperature and the room was warm

the employee said i can give you oatmeal we have 2 choices, a piece of fruit a granola bar and orange juice

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want

right off of the pool area was the gym, which had one window with no screen, and it was wide open, making it

did not offer the hot breakfast as it says it did ( but it was under construction) the pool was to cold to swim

refrigerator in cabinet,pool wasn t properly clean

quiet i like that we had two tvs so we can chill why kids were watching what they wanted to

the pool and pool facilities were freezing my kids could not swim.

doors to sprinkler room, supply room, and laundry room were left open

staff was very nice and the hotel was a good value based on the amenities like breakfast, free wifi, and parking

no indoor pool

parking, scenic, clean swimming pool, we appreciated the accessibility to the mcdonald s next door as well as

location was convenient, the staff was great (front desk was fantastic and accommodating), the breakfast was