staff, clean, breakfast

,parking is charged but is secure kitchen and bar open late with outdoor seating

the staff very helpful the room and play machine free fir kids too

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

the elevator need a good maintenance and breakfast more stock

complimentary buffet breakfast

there was a used soap bar in the shower

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

nice and quiet and good breakfast

wifi did not work

bad wifi conection in to the room

like really smooth wifi, which is not so common

small swimming pool, free parking, free wifi, etc)

the property was quite out the way the rooftop terrace was unreachable wifi was poor

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

very nice and varied breakfast

everything was fine, breakfast doesn’t have huge variations but few and very good products .

breakfast was delicious

more room to accommodate all for breakfast, but staff coped well

very good wifi

the wifi was terrible. very spotty in the room.

terrible wifi. lousy fitness center. staff of restaurant/cafeteria with and attitud

wifi not working no coffee in room only 1 long pillow

play area for kids

fast internet, comfortable bed and nice room size (with a spacious desk), free parking and gym

gym is a bit cheap and dated

gym old, breakfast okay but not great

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

very clean and spacious rooms. warm greeting and late check out possibility

wifi is fast and free

room was modern, good facilities and bright, breakfast good selection, wifi efficient and transfer to airport available

very good wifi and air con

lovely hotel on outskirts of madrid, easy free parking, modern design, wifi, clean. all great

the wifi connection was a bit unstable at the beginning but the problem was solved in the end.

free wifi was truly terrible

comfy bed friendly staff good wifi local shops

we couldn t get wifi in our room

complicated wifi access

bar was not open when we were there during the whole weekend in fact which was a shame we were

service and no wifi

wifi was flakey but im nitpicking

lack of service, hard to get food, wifi did not work except lobby

wifi was not up to the standard of my children s streaming needs.

not free parking and wifi

clean and comfortable rooms, breakfast was great with plenty of variety

very helpful staff and great breakfast!

breakfast included in the price was a bonus too

the room is a tidy, compact studio that includes a small kitchen

gym

the breakfast was really good

staff, ambience, location, gym, rooms all fantastic

they don't have a playground for kids as it states on the facilities.

reception staff double up at helping in the bar and no matter how busy ,you are greeted with a smile

breakfast ok

her name is liza and she works as the pool guard

the mini bar is usually not supplemented

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

very nice hotel close to my work good breakfast nice swimming pool

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

e sole reason i was staying far from downtown), and that the gym

good staff, bar food was ok. rooms very clean. gym was ok

great facilities, good bed, great sauna and gym

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

wifi was slow but that's the only bad thing i can say

good wifi

room very clean, comfortable beds, wifi very good. check out at 1 am.

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

wifi a bit intermittent

a nice pool on the roof, and a small but usable gym on the ground floor

the bar area in reception was welcoming and comfortable

) of late check-out only for about 30 minutes while having a meeting with drinks at the bar of the hotel

on the top deck with swimming pool

lobby bar closes too early for a hotel

internet worked well, but the wifi is not secure

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

i could not connect to the wifi as the signal was weak.

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

seems to have no encryption)

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

breakfast was really good and more than enough choice

toiletries and breakfast

reception and bar service as they use the same personnel

clean and good breakfast. parking space.

the breakfast selection available was awesome and very well displayed and tasted equally well

the nq bar at the spa and gym club was always closed, but i wanted to try something there

room are spatious enough to double as an apartment and the staff are extremely helpful

room was spacious and swimming pool very refreshing in august sunshine

everything the only thing the pool was closed for repairs and it wasent advertised that way

most things were good. location. staff. airport shuttle service, room.

airport shuttle bus seduces also provided making transport cheap and easier

fabulous swimming pool

the pool was also freezing cold, making it unbearable to swim

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

loud construction going on continuously during the day which was incredibly disruptive and the wifi in the rooms was so weak/bad that i couldn t have meetings or download/upload documents

i had the wifi password for free

wifi was excruciatingly slow

service in the bar was very disappointing. a hotel bar should not have inexperienced staff.

tv, no coffee or tea machines in the rooms, bar service, no maintenance for the equipment in the gym

room furnisher is old. windows are not safe if you have kids travelling with you.

fantastic breakfast

breakfast most of all.

gym is very lightly equipped, and honestly, i feel like calling it a gym at all is very generous

pool change rooms and toilets could do with refurbishing, but this a minor issue as you can change

everything went well staff was helpfull for my kids

early check in was a plus

location was great for proximity to chamartin train station. good restaurant and bar on site.

there is a bar there and a burger king at the train station, but not much else

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

the wifi was a bit slow in our room and sometimes would disconnect.

very comfortable shower, quality wifi

the wifi connection was very good

fast wifi and a big

wifi +very clean +friendly staff +metro & supermarket within walking distance +the 3 lifts are

the breakfast was delicious, with a huge variety of food and pastry

garden, swimming pool, the delicious breakfast and that you have option to check out later.

hotel has been really stylishly done, lovely decor, very comfortable room, stylish bar and restaurant

the shuttle bus was just icing on the cake

appreciate the shuttle bus to the airport

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

i would love to have a coffee machine at the property and the gym open earlier than 9am.

easy check in, friendly staff, good internet, good gym, clean.

gym closed

gym needs to be reserved in advance in order to use

late check out

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

bar in the back of the place

wifi in room, good location, supermarket round the corner, opposite popular madrid nightclub

free wifi

very slow wifi.

location, excellent wifi, supermarket round the corner, popular madrid nightclub opposite

room and bathroom, very supportive and courteous staff, very clean, very good food, very good wifi throughout the hotel, fast lifts

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

service at the bar was excellent and the bed was very comfortable.

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

clean and large room. small gym.

rooms were so modern, clean and spacious ,mini bar stocked daily and the vip level was definitely worth paying the extra

access to the swimming pool and jacuzzi should always be complenatary

gym

i was a bit disappointed that the gym is not included in the room and teens can’t use

the spa was great

wifi at this hotel sucks !!!

the free wifi wasn't particularly good.

wifi very

high-speed wifi

was a bit disappointed to the fact that there was only slow speed wifi included

good wifi

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

good value north of madrid center...easy access to airport and good wifi.

wifi unstable. needed to log in continuously

sometime there were some issues with the wifi but that was okey.

could not get connected using the wifi.

we had a problem with wifi, but finally we could change a room and everything was ok.

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

wifi not working vert poor insonorisation in between rooms and room and corridor

perfect for working remotely; big desk, great light and powerful wifi connection

the rooms we so convenient and cosy! the pool was absolutely gorgeous for watching the sun set

the pool facilities coud have been cleaner / better.

the pool is fantastic and the entire facility has so many extra rooms

the pool, the cleanliness of the room

didn't use the swimming pool, but it looked clean and really appealing :) i loved the apple cider vinegar option n the

no gym

gym was to small

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

fast laundry service

except for a small gym, there is nothing great to do inside the hotel.

wifi was good and the air conditioning worked well

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

excelent wifi

good wifi

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

somehow the wifi works perfectly on my phone, but can't connect to my laptop.

and large rooms, very clean and comfortable, good wifi, good value, decent location in madrid

surprisingly the speed of the wifi was super

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

several different types of business close - restaurants, laundry

i like that they let me had an early check in to the room

staff were helpful with early check in and taxi ordering

very clean, good ac in the room, free fast wifi for streaming, good location very close to metro

wifi and cleanliness.

); - yummy breakfast; - they did a great job at keeping the room super clean; - thumbs up for the wifi and the complimentary water

wifi signal too weak for my laptop

the wifi was not working properly.

massive room with big bed good location with bus links to the airport good wifi

good wifi

tv won t connect with my ipad to watch netflix even after connecting to the wifi

wifi was not working properly,a lot of log outs

wifi was good, room was big and loved the slippers in room - and the mini bar

near the metro quiet area beds are the best wifi is wonderful modern facilities rooftop restaurant friendly staff

the wifi was unreliable

safe was broken. never got the wifi code to work.

breakfast was varied and delicious, from baked beans to churros through granolas fruit lots of

also the bars and the swimming pool are added value to your stay

wifi worked but was sometimes a little inconsistent in my room. other than that, all was great.

the room was comfortable with good wifi, cable tv, large shower

it was overall very good.. friendly staff, nice room, great wifi

wifi was adequate, and the room had plenty of power plugs for charging

good wifi

i needed to do some work during our stay - the wifi was free and decent

the wifi speed.

hotel was clean, staff was friendly, room was cozy, wifi was good, taxis right outside the door and loads of nice restaurants in the area

wifi is really good in this hotel especially if you need to work

no swimming pool, not very good wifi

location comfy clean beds toiletries aircon wifi staff

close to metro

comfortable bed. clean room. good wifi

wifi signal barely reaches the room

wifi reception

bar wasn't open on saturday night charge for use of garage should have been included in the

early check in time

nice personel, early check in and made our stay as confortable as possible with our little

great location in a cute town- close to restaurants and the bar next door is

also bar madrid a block from the hotel had great latte we went a couple times a day

great breakfast. good wifi

corridors are coming down, carpets with marks of bleachs and bottom of the doors damaged the wifi unbelievably

she did not provide/mention about wifi information when check in

much facilities, little information provided on check in about wifi, hotel facilities, breakfast,

- big room and comfortable room - very clean - good wifi - friendly staff

well located for 2 metro lines. quiet, clean, pleasant room. excellent wifi. friendly staff.

wifi barely worked on 8th floor.

wifi works well

wifi connectivity is reliable and hot water is 24x7 available ensuring convenience

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

adequate hotel with good wifi for airport overnight

room was clean and fresh when i arrived, large room table, working wifi, large bathroom

the wifi ud83eudd26ud83cudffb the wifi was soooooooo slow but in the description said they got

wifi was good, breakfast was good, airport shuttle was very good

super wifi

very helpful staffs..early check in facility

good wifi

the wifi worked well for streaming movies for the kids and doing work

room was very hot, and wifi wasn t working.

booking, it showed that no wifi, but actually, free wifi was provided

was excellent- comfort of the room, nice bathroom facilities, excellent wifi, great location

rooms a bit tired. shame no bar / restaurant.

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

no restaurant or bar at the hotel but many bars, cafes etc

very clean and modern. great washroom. they allowed an early check in.

mini bar and free airport shuttle

the laundry mat was near by

laundry service provided and the breakfast options were not that great

location from airport after long flight to catch a good night rest, late check out was nice

lots of extras like laundry and kitchen

the common area kitchen was well organized

very comfortable bed, clean & renovated rooms and very well organised kitchen!

great location, room and kitchen

new little separete apartments with big shared kitchen

stylish and comfortable rooms. nice bar area with friendly staff.

the bar and kitchen are open late and the food and service was fantastic

very friendly staff, big and clean room, really comfortable bed, great brekfast, early check in

walk from the metro station, at mid day in the summer, under the sun, is memorable with young kids

the breakfast was for only 7

air conditioner was really loud at night wifi was very slow, would not have minded, but i needed to use it for

wifi reception in my room 210 was very poor and erratic

problems with wifi on the last day

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

great speed and stable wifi

early check in was ideal

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

was excellent—the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and bathroom,

free airport shuttle service

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

close to the airport. free shuttle service 24 hours.

the gym is amazing with new equipment

free snacks bar

they also have an honor bar for cocktails if you choose to make some with very reasonable pricing

delicious breakfast, spacious and extremely clean room. super kind service.

healthy breakfast

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

the wifi was not working correctly. had to go to mcdonalds

had to sign in to the hotel's wifi several times

location was excellent and the wifi was fast

to the airport, amazing for 1 night stay , super comfy bed quick wifi

clean, fast wifi, good breakfast, very friendly staffs, comfortable beds, modern bathroom, efficient air

great location, friendly helpful staff, good breakfast, nice pool

good service and clean rooms with big bed plus free shuttle on derpature going to airport

i liked the shuttle service, the pool and the location (close to mad cool festival)

close to airport ,free shuttle pick up drop off , walking distance to imfera.

shuttle service on weekend too

fruits are fresh and buffet is excellent and wifi connection is excellent

strong wifi

good wifi quality

pool was well maintained as well

surprised at the bar food

the availability and kindness of the employees the quality of the wifi

wifi was also very good

no protected wifi network, which is a big minus; 2) air system could not lower the temperature of the room, only

size, toilette and wc in a room, 2 tv's, wifi, nespresso machine in the room

most of all we liked anna from the bar that was so nice and took care about us until last detail

while we were in the room so i have to say soundproofing is good, no complaints about the wifi (on the contrary, it was actually fast), and i have to emphasize, again, that it was very (-)the wifi was a bit slow. other than that, it was perfect ! (+) the high speed wifi was amusing (-)wifi was weak. (+)it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast. (+) wifi is good and free (-)wifi is really poor (-)wifi gets weak at daytime. (+)everything good .wifi poor. (+)room was spacious & comfortable, plenty of accessories in the bathroom & the wifi was excellent

more of a lounge bar area and snacks

breakfast and accommodations

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

breakfast was very basic with very limited options. no gym or pool.

the location is not great and wifi was extremely weak

surprised us that in this day and age the wifi was not secure

wifi not working 4 days ...

wifi was not working and they just offer to change the room my last night at 1 am when made no

cons: - wifi was intermittent and unreliable

wifi, possibility of using the printer and a booking for the shuttle service

oradically).

poor wifi

wifi connection was a bit slow, the place doesn't have a bar/restaurant, which would be a nice

wifi could be better in rooms more distant from the lobby.

r room).

no coffee /tea facilities in room. free wifi not in room.

large corner room, clean facilities, good wifi.

the wifi in room 1116 kept dropping out and i to keep manually restarting it

staff was incredibly helpful in resolving wifi problems

really good wifi

wifi was v slow and the bathrooms and rooms outdated

free wifi was not reliable

wifi worked great in our room and the bed was very comfortable

wifi worked seamlessly

there were toiletries even for the kids

service team was absolutely helpful and nice, room was clean and breakfast excellent

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

they also offered a well-sorted complimentary breakfast

the front desk people are always so nice. good breakfast. comfy beds.