i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

stained furniture, old carpet, sinking bed, bad plumbing, no soap, dusty vents, no wifi connection for tv, no information leaflets, service desk

ening) didn't seem too welcoming

would have like breakfast. wifi didn't work in the room.

problem connecting wifi not easy to exit parking lot turning left

clothing iron was a little leaky. wifi networks were not available for some reason that night.

family enjoyed the pool and exercise facilities; a hot breakfast was great; location is nice and quiet but

chairs at kitchen counter … uncomfortable to sit on to watch tv … limited handicap parking

outdoor pool was closed.

breakfast was chefs kiss

breakfast was excellent & sitting room with murphy bed & small kitchen was great

good selection for breakfast

the breakfast area could have been kept cleaner. the tables were never bussed as people left.

was decent and they still had the pool open

the pool was very nice. there were plenty of towels considering it was late in the day.

rooms were great, as well as bfast buffet & pool.

i love that there is free breakfast every morning

staff is always friendly and free hot breakfast

i like the pool the best

clean the pool for my son

when i booked i requested a possible late check out, so i asked if it was possible but he was very rude about it

gym was messy and lack of towels in one of the days i used it

pool, gym and ping pong table. spacious rooms.

clean, quiet, room was beautiful. bar and restaurant were both good too.

some parts of the facility like the gym were a little dated and furniture in room a little worn.

hard to get to gym in basement

good breakfast bar

the breakfast is always good

pool or hot tub--that would have been nice for relaxing, but the reasonable price more than made up

pool if that matters to you (or your kids most likely)

good breakfast clean room nice facilities including pool and gym comfy bed friendly staff

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

keep clean in hall and laundry is very flithy

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry out of order

no pool or laundry

comfortable, clean and good wifi. rich breakfast. coffee and microwave available un the lobby.

wifi did not work properly, would not stay connected and once it was it was very poor

many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable

on-site parking and free wifi are

staff,the location, free wifi, free good breakfast, free breakfast

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

it has full kitchen

they could have had a better selection for the continental breakfast food choices.

the breakfast selection could have been a little better. not much else to complain about.

it had a small kitchen in the room with stove, microwave and refrigerator.

like to pay for extended wifi to stream videos

the wifi is confusing and a bit slow.

room very spacious suite good breakfast polite and pleasant staff good wifi was satisfied whatever money i

couldn't connect to the wifi

the wifi was not working when we were there.

it was very quite and clean bed was comfortable breakfast was good

the full kitchen was well equipped allowing me to maintain a healthy diet.

the breakfast could have been better

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

liked the kitchen and the room just in general

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

i liked the fact they included a utensil set for the kitchen

room had small but noticeable crack in window ceiling light in kitchen

kitchen items were not in the room

laundry on site.

of kids running around

the whole breakfast was great

room, amenities like free wifi, pool and fitness room, business center where i was able to print my documents at no cost, hot breakfast with

occasionally kids running in the halls

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

free wifi was slow. 2021 and still have to pay for faster wifi?

no breakfast, poor wifi, poor service

no real complaints the only thing was the internet connection was not that good without the hotel wifi

problem on wifi

difficulty signing in to wifi

breakfast was included, and free laundry on site

i thought it was an indoor pool. fitness center small, but had a variety of machines!

was able to work out in the gym each

good breakfast, great room with comfy beds, kids enjoyed the pool. we had a wonderful stay.

have yet to experience the pool

the pool and gym are in a hallway with hotel rooms

it was very useful to have the laundry facilities

the breakfast options are amazing! the pool next to the courtyard was great!

breakfast was fine. the public areas were airy and well-lit and modern and comfortable.

the gym was small but perfectly adequate, we didn t use the pool in the end

breakfast and pool

the room was very spacious which is a plus when you have little kids.

no hgtv or kids channels.

available room and in door pool

the pool was closed and no good breakfast

laundry room was too far away and a little bit dirty with older machines

great service .early check in..great room. value for money

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry facilities worked fine

not find laundry??

e service fee) very poor insulation

everything was very nice, the rooms, wifi, lobby. thank you!

heated pool was not heated wifi was not free or secure

the wifi was slow at times for the work that i needed to do.

ise from next door); cable tv service updates caused channel interruptions

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

free breakfast and wifi

lack of parking spaces

could be a few more handicapped parking spaces

everything was great from the warm welcome to the breakfast everything was fantastic

the parking was free, free breakfast, and a kitchen inside the room

the free breakfast

the parking was free, free breakfast, and a kitchen inside the room

full kitchen

the kitchen in the room

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

good breakfast and wifi

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

breakfast is always hot and ready, staff is always friendly and helpful and the location is perfect

laundry was extremely dirty

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

nice kitchen with everting is needed

my favorite favorite amenity was the gym

were great love that the kitchen was stocked with pots pans, utensils etc they were very

nice facilities - laundry room, gym

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

be able to have breakfast

and plentiful parking, friendly staff, clean and comfortable room

location, breakfast menu.c

information guide about the hotel and the room was not provided in the room, nor was a room service menu

free breakfast, free wifi an proximty to top golf

rooms have everything you need including a kitchen with appliances, dishwasher, and dishes

the swimming pool could have been a bit warmer to make it comfortable.

also the pool was very warm & the elevators definitely freaked us out

it's very kid friendly and the pool and hot tub was amazing

the breakfast had little to offer for those eating a plant based diet.

wasn’t aware that the pool area was closed and had booked 2nights and the kids couldn’t go swimming

breakfast and nightly reception

room was conformable, clean, and spacious. loved the shower and the full kitchen

is modern and cozy, staff is friendly, the free breakfast is good and has a lot of options, and i love the heated indoor pool

staff was so great! good breakfast and shuttlebus very convinient

very nice hotel with great gym and wonderful breakfast

the staff was extremely helpful when we checked in and let us know right away the pool was under construction, but that we could use the adjacent property if

wish bar was open

the breakfast was great as well

wifi a bit slow in room

the wifi was less than simple to hook up to and after 4 adults were unable to connect, we gave up

wifi reception was very low

cable and wifi was down a day and a half

said no food can be brought back to room, the wifi didnt work, a smoke alarm kept beeping for low battery, the lobby was closed for construction,

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry is also available with purchase of detergent there

laundry room

the laundry and ice were close but laundry always out of order

the laundry facilities

nice rooms. small but good gym. fabulous views and location. lovely hotel.

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

front staff was great. helped w late check out!!! very friendly. bartender was great also

sometimes it was a little noisy with the restaurant and bar down the hall.

hotel itself is very nice, has a nice bar and the comfort of our room was excellent

we stayed for the pool but the.water was to cold my kids wouldn't even swim

breakfast could have had some oatmeal packets as an option.

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

breakfast, laundry service, pool, extra space

another member of the staff and a few minutes later behold a high chair) no changing room at the pool

breakfast was delicious beds n pillows so comfortable

wish breakfast ran till 10 rather than 9:30

pool still wasn’t fixed the gym steel locked up

the breakfast was very delicious

the breakfast is the egg without salt and the meat is very salty, the pool is very small, the gym is very old

having worked in this industry the bar staff is below average extremely impolite

pool/ jacuzzi and gym are the largest and best equipped i’ve seen

are tons of things to do without ever leaving the property from swimming to bike riding to golfing

didn't advertise that access to the gym and pool was $8 per day per person, lame

my kids were kept up by the barking

indoor pool for the kids

the lack of equipment in the fitness room. i ended up using a gym down the road.

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

had a perfect time the pool was great and also the room was clean, the buffet breakfast was at a reasonable price and it

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

we stayed three night and they didn t provide room service and the ran out of towels

the bar and food

and a wet bar with minifridge and microwave in the living room

at bar was good, court area was unexpectedly very nice

room service was great.

the wifi was decent and allowed me to do remote work

that there is no pick up shuttle from o'hare airport

getting the use of a refrigerator; rapid room service and cookies.

also ordered room service and wasn't told i had to pay with cash until food arrived

the place also had a bar in it so it was convenient for us

some individually wrapped muffins or pastries for breakfast instead of nothing at all in these covid

loved the size of the room, having a full kitchen was great with kids

the breakfast was exceptional we loved our sty so much we stayed another night

the city,,the hotel was very clean and quiet the queen studio was perfect for my two days and the pool was relaxing

only thing is the counter in the kitchen area wasn’t as clean as it could have been but since it’s still a pandemic i had lysol

then once i moved to another room there were kids running up and down the hall all night, like a stampede

we stayed 3 days with our kids and he was so rude to us when we asked a

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

no hot tub by pool

also, most hotels have a coffee bar and don’t charge you $4

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

it was clean, easy to get to, room was large, pool was nice and the laundry worked well.

pool could have been open when we returned that night but, it was expected to be closed at 11:30pm

everything from the size of the mini-fridge to the microwave to the swimming pool' right around the corner, to the luxurious bathroom and soft puffy towels were perfect

wifi was working great, streamed movies for most of the night

the breakfast was a full continental, and it was convenient having free wifi/parking/breakfast close to chicago

worst of all, the wifi wouldn't connect to the tv or the video game system i brought, and there weren't any

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

outdate, extremely slow wifi, impossible to work.

excellent breakfast

maybe a laundry soap vending,but otherwise my staycation was great

pool was nice

breakfast was okay.

good price, had a pool and located where i was visiting.

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

the kids enjoyed the huge screen

location and gym

love the breakfast idea also $10 for adults and free for kids

gym,laundry

location was perfect for me…close to my friends muay thai gym

the location the price the huge tv the exercise room the pool

great to have full kitchen with teens and tweens a full fridge and microwave was key

enjoyed the omelet station and bar serving food.

the omelet bar was a very nice feature

free parking, free breakfast, great location, wonderful staff!

wish the breakfast had at least some protein like hard boiled eggs

no pool

only outdoor pool

thus, i wasn't necessarily expecting turn down service or a loaded hot breakfast buffet

there was no eggs bacon or sauages for breakfast not a big selection

pool had a weird smell but overall it was still fun

big enough for me to bring my 4 grandkids

gym

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

pool area was clean

elevator from parking lot was not working.

the suite was beyond plush!!! the gym and spa were beyond great!

would have preferred room service on a daily basis and more spa appointment options.

the staff at the hotel and the bar were personable and outstanding

the property was clean and i appreciated having access to the parking garage

the front desk customer service the hot breakfast and the room was clean

staff, room, breakfast

love this hotel. great staff, free breakfast and wi-fi.

a/c; wi-fi; cleanliness; quietness; you can park safely a semi truck

hotel was great and the breakfast was well seasoned and good

the free breakfast is also mostly the best i’ve ever had at a hotel

the room was very nice. loved having separate bedrooms a kitchen and living room!

also, i was a little bummed that the kitchen didn't have an oven (because i have been used to that with these kind of suites) but that

a few more items in the breakfast could add a greater variety to it.

the pool chlorine was too strong had my eyes burning

pool could b bigger

pool area was inviting. plenty of towels pleasant atmosphere. nice and warm.

book this hotel because there was a pool available and when you travel with kids do you want some thing for them to do when you stay at a hotel

everything breakfast was good daughter enjoyed pool

breakfast was plentiful and rooms adequately furnished

the hotel was very nice and has an awesome swimming pool.

loved the pool area and overall welcoming of staff

fitness center had funny smell

was not a hot breakfast just a grab and go even though booking

staff was very friendly and helpful. breakfast was great! i would definitely stay here again.

the breakfast was done very well for covid

clean, comfortable, friendly staff fabulous gym!!

the breakfast was awesome

it was about an hour to get downtown. the pool keycard reader didn’t work

clean - staff was excellent and the complimentary breakfast was very appetizing

breakfast was not free.

pool was one of the best experiences as far as hotel experiences go

there was no continental breakfast

pool area

staff were great, they have a shuttle and the giy will take you snd oick you up as long as its between their business hours

good sized room, full kitchen, clean.

the breakfast could use more variety such as pastries and bagels.

was good as far as the breakfast and where you were located

some breakfast bars, coffee and tea and hot water for instant porridge on a table in the lobby

sparce breakfast

no grab bar in shower. hand soap too small. soap in shower mounted too high.

just that the bar wasn't open lol

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

the service was excellent, the bar poured good drinks and the room was immaculate

onsite bar and dining was closed due to covid.

they have a pool and decent work out area which i never got around to using

the breakfast was great and had good rotation of hot items

were fine for breakfast

small pool. but only because my daughter was expecting something bigger.

breakfast, location, cleanliness everything was great

the facilities were clean and neat, from the lobby to the pool

heads up the pool was closed

place was absolutely spotless from the linens to the lobby breakfast was good the staff was very friendly and

would have liked a few more hot items for breakfast

breakfast was great - the coffee bar at the entrance was nice, plus the christmas decor

pool can use some cleaning

pool

the room was big with it small kitchen but a full refrigerator and dishwasher

it had things for you too so i really like the fact that you’re had hot breakfast

pool room was too hot.

pool and hot tub water are checked daily and pool area is always clean

cleanliness, courteousness of the staff, indoor swimming pool and exercise facility. location

they accommodated me with a much needed early check in! great staff!

clean room, pool and workout area

hotel with gym and outdoor pool (seasonal)

pool and hot tub a little dirty

bar was full service and stayed open pretty late

pool

was very clean, smelled great, felt upscale, had made to order breakfast, a fitness center, a pool, and was located in a safe area, surrounded by easily accessible shopping plazas and

only to arrive at 9:15 and was told by other guests they were told they closed at 9pm, yet the bar was open, so they ordered drinks

fitness wasn't available

funny as this sounds the lamp shades in the u pool room are way too big they’re so big they deny access to the end tables

they had pictures of a hot tub in the swimming pool area but there is no hot tub at all

breakfast was great. staff was awesome...

pool was cloudy but we were too busy to swim anyway.

perfect location awesome breakfast

everything was clean the bed was great we missed breakfast because we slept so well

pool wasn't open & no breakfast.

hot tub and regular swimming pool

breakfast looked terrible and nasty. looked under cooked. couldnt eat it.

the food in the bar was great

clean comfy quiet staff was very nice didnt use the pool so i cant comment on that

i love the room, the pool and the staff was very generous .

the hot tub was my favorite part..the kids loved the pool

breakfast in the restaurant was excellent

liked the good prices and the free parking and breakfast

my kids loved the pool

fitness room had 2 tvs, but only found one remote & it only worked on the tv i wasn't wanting to

nice breakfast

cleanliness, good breakfast.

breakfast could be better

) the breakfast was simple nice enough for a work trip or quick start off for kids but pass that you need

breakfast wasn't that appealing

property was close to the paramount theater and was reasonably priced, the continental breakfast was good also

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

it's very close to everything in that area. we loved that! there was a pool and a hot tub.

spa tub is just a swirl of hot water

staff was great pool area was nice as well rooms were very homey

the pool was small

the laundry room floor was filthy

pool was open until 11pm which was good because after being in the city the kids were still able to go to the pool afterwords

i like that there is a pool they have a ironing board & and blow dryer. big species room & bed

breakfast is good

listed amenities i thought this had a bigger kitchenette

the pool was closed.

parking is great and allowed us late check out

breakfast wasn't so grand with a lot of variety

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

no breakfast, even though it said was included. there was no breakfast offered

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

limited breakfast choices

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

kitchen in room with full size fridge, microwave, sink, 2 burner stove

nice looks and room have a kitchen.

breakfast was terrible

waffles for breakfast

i would have to go to the main floor just to get ice. there weren't many breakfast options.

the breakfast was good and the lady serving it was real friendly

it was nice & comfy; breakfast is very good; coffee & tea is available around the clock; & it’s quiet for the most

no breakfast

breakfast on site

was continental breakfast every morning between 6a-9a

no juice for breakfast

the amenities were great, especially the breakfast and the pool

clean property and rooms, bar and restaurant on site.

location and gym was nice

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

i liked the location and the gym area.

close to slot of things. the bar tender was great and we had fun.

nice kitchen plus a separate bedroom

birthday party with kitchen facility

staff was excellent. breakfast was extensive--filling/fresh

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

breakfast was very good

the breakfast and your gym.

comfortable and big beds gym

liked that there was a fridge and microwave in the room and having laundry facilities was very helpful

cookies in the lobby, the late check out time and long breakfast hours

complimentary breakfast was very good with many options

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.