poor signal and wifi. the property is cashless too.

the wifi was very poor in the room and there was even worse mobile phone signal

room struggled to reach a wifi connection; we informed the reception of this several times and, although they tried, nothing

just the network for wifi in the room only negative thing to say

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

wifi was diabolical, kept dropping out if signal, found this very frustrating as i had a lot of

), also room was really warm even with fan blasting the whole

in room did not open without the handle falling off which was kind of annoying and also the wifi did not work in our room

the wifi didn't work and there was no phone signal

wifi wasn't good in the rooms.

the wifi was when it wanted to work, so instead i didn t bother

wifi in the room was variable

wifi and inroom air conditioning would be a nice addition.

wifi was not great

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

really friendly staff and a fantastic breakfast!

no breakfast

played pool in the bar the morning after and also had breakfast

bar comfortable & friendly

very cosy and well presented bar area, dog friendly with dog treats

the bar was well stocked

all the bar staff were brilliant made us feel welcome

the bar ladies were beautiful and amazing

great setup and the kitchen area was excellent for a wee chat with other guests

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

there is a shared kitchen for tea/toast in the morning and a cafe for breakfast or lunch that is only metres away

amazing building loved the wee kitchen you could use in morning

loved the kitchen area downstairs, although we didn't use it

arrival we were asked to wait in the bar which was a very typical local pub - all men, watching football on the television

we booked the family room, the sofabed was very small and not big enough for 2 kids.

golf course in front of windows

personally knock on our door to take last orders so that we don't go hungry especially with young kids

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

free wifi was good and allowed me to work from my laptop

no wifi no spa/pool

no wifi in rooms only in main reception areas

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

just a little thing, wifi reception was not the greatest in the room

the other negative was the wifi, not great to say the least, not what you expect in a fabulous hotel

we had wifi connectivity issue in our room 201 and 203... very poor signals

wifi could have been better on the third floor and in the rooms but it did work.

wifi could have been better as it kept dropping out and little chance to work in the room as would

wifi could be better

wifi problems meant no internet access in my room, but staff were really helpful in finding

a couple of issues with the wifi but no real problems.

wifi very inconsistent, known problem

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

the check-in was in the bar and restaurant area.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

it was cosy and very convenient. restaurant and bar also nice.

inexpensive accommodation, wifi worked well, parking on-site

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

oh also, no wifi

good wifi. great location. cheap. cheap bar.

wifi was a little unstable

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

nice restaurant and bar which is open late and well priced

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

no late bar for residants on a sunday

the staff were excellent from check in to checkout,the bar prices better than most, the food, we ate in twice (evening) and both meals were

even have a dining table which was great for the kids to sit and do activities and eat their snacks

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

very kids-friendly

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

with all the things for kids, this was concerning

clean, friendly staff, lovely breakfast. great price

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

breakfast service was a little slower than i expected

only thing girl on bar kept taking to reqular and kept us waiting for while till she finished her conversation

the bar was clean, reception was extremely helpful and the wifi was satisfactory

wifi was great

were here for one night, the wifi didnt work and there was no answer on the reception

lost wifi connection

lovely staff. comfortable beds. good wifi.

in the room is fine except that there is no free wifi connection in the room

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great, very clean and very convenient to the airport

ich i didn't),

the wifi didn't work

thought the wifi was hard to access - sign up for a scheme or i had to have my room number

the breakfast selection could be more creative

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

breakfast was exceptional and the kids loved the pancake machine

easy drop off by car, very clean rooms, great location for an early check in.

kids slept all night no problem too and breakfast was really

capable wifi

the hotel also offers free wifi but it was very difficult to connect and we had to rely on 4g instead

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

stayed 3 times now & never been able to connect to the wifi yet

nice comfortable room, good wifi i would use again

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

no restaurant or bar for breakfast and evening drinks

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

reception in manned had to walk around to hotel bar to get a member of staff to check us in

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

wifi really poor in room

no wifi in my room

wifi service very poor

i couldn't get the wifi to work.

plenty of free car parking the free wifi was excellent

really liked the quirky story behind the douglas hotel and the early check in

2 rooms for 4 adults

very friendly and helpful family staff team who accommodated an early check in to enable us to get changed for the wedding

at the bar you could taste whiskey from a wide variety of distilleries

exquisite dinner served in their boutique dining and bar area

everyone that worked there was very friendly and helpful. good breakfast.

the staff was really nice and very helpful, good breakfast

the wifi was poor and sluggish

wifi didnt work much , television kept flickering from station to station , pool was closed and

the wifi is a bit hit and miss and there was next to no phone signal

struggled with maintaining wifi connection.

wifi signal was poor i was in room 5 i had to sit at the door to pick the wifi up

i could not get wifi in my room

wifi could have been a bit better.

wifi didn't always have a good signal

free wifi

no wifi reception in our room.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

bar area, food was reasonably priced & very nice

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

great bar menu and again staff offered great service

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

but breakfast in the morning was very nice

both dinner on the first night we arrived then on the following mornings for breakfast menu inspired us to try different food when returned home

friendly clean great breakfast

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

room could have used a comfortable chair and wifi

bar service, restaurant service. wifi was excellent.

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

the wifi in the room simply did not work

the bar was great for food and drinks

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

lounge bar very comfortable and great value

customer service, cleanliness early check in and tartan carpet

we weren’t able to try out the food because the bar was so busy,(sat night

breakfast excellent and the meals at the bar first class

decent bar downstairs

the location is great, the room comfortable and the breakfast was wonderful

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

was excellent, especially the breakfast compliments to the chef

everything was perfect : the room, the diner, the breakfast and the staff !!

wifi in the hotel was not properly working, but the

had to ask for wifi at the bar as the information didn't come with the room

no free wifi connection in the premises and no clear reception desk for checking/out excellent breakfast is

please put wifi signal password in rooms

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

effective wifi in bedroom & public areas

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

comfy spacious room, good shower, good wifi signal, evening meal was good too.

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

the late checkout was excellent as was an early check in

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

friendly staff who helped get an early check in

we got an early check in and a late check out

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

breakfast was excellent very attentive staff

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

the bar reception warm friendly the manager james made us feel any future visits could be made for up

the breakfast was the best i had throughout my

the breakfast was also

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

breakfast just right for our needs

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

menu in bar at night not a lot of choice

dinner and breakfast was exceptional staff were amazing

continental breakfast met our ecpectations

breakfast was amazing

the bar is pleasant and serves excellent food at good prices

large comfortable room, very good breakfast, nice bar and friendly staff

stay was magnificent the only downfall was the cafe and bar ect were not open

no soft drinks or mixers in the bar and no ice

friendly helpful staff, lovely breakfast

breakfast was great , staff lit the fire for us so it was warm ams cosy .

early check in was very useful and accomadated well.

lovely bar for pre drinks

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

we had a nice stay though, restaurant and bar onsite are both great

location was perfect, rooms were clean and got early check in

staff were brilliant, so helpful. great breakfast comfortable beds

the staff were really friendly and helpful. freshly cooked breakfast

breakfast was nicely cooked,

breakfast was good and friendly staff

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

it was excellent value for money and included breakfast and free wifi in the price

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

the wifi was quick enough for me to watch netflix when i returned of an evening

wifi band in our room

there were some wifi issues for few hours

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

location is great close to bar and gardens

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

quite noisy from the bar across the street and a lot of traffic

very quirky with the record player and the bar open till midnight

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

good breakfast choice

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

we didn't get the wifi password

large comfy bed. free wifi. good view.

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

wifi could've been better

wifi great

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

some tv channels not connecting aerial issues or wifi

glasgow is unheard of) nice lobby

free wifi

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

the wifi connection in my room could have been better

wifi was poor in our room past the butcher's shop

i was a 'bit' to tall for the shower head location and the wifi is bad in some parts.

couldn't get wifi access, staff at reception didn't explain it very we'll

staff, spotless room, great bar meal, good selection of beers and malts, we had the best time there and can thoroughly

excellent food and great bar service

the hotel bar and restaurants were

the staff in the bar and restaurant were lovely and welcoming, and i would definitely visit again in the future

food in the bar was delicious and staff were super friendly, great value for money too

the triple room is perfect for a single parent with two kids

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

location and early check in was appreciated

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

not really suitable for young kids

room was spacious. facilities was brilliant. gym and pool as part of our room price.

professional, and helpful, ensuring our stay was as confort as possible with having two young kids

the gym is really good with awesome machines

modern, extremely clean , loved the spa n money saving offers great location already recommended to friends will definitely be

pool and spa facilities great

first class accommodation, friendly host, excellent breakfast

very nice breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

good location nice staff. comfortable beds good breakfast

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the following morning

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

also we had trouble getting a wifi signal in our room

wifi was very slow and traffic from the main road could be a problem

location. wifi. space. parking. restaurant.

comfy bed nice sized room with lounge area good wifi and room service

wifi was very good, both for personal devices and a work laptop

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

there is not any gym, spa, swimming g pool etc.

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

skybar was great but would be even better if table service

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

comfy bed, lovely breakfast and friendly staff.

great location. walk to city centre. early check in and parking.

great to find laundry facilities

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

bar was great and outside seating by the river

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

late check out time as standard and good selection at breakfast

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

good little gym as well

very modern, clean and nice hotel. good usable gym.

early check in and also early into breakfast as well

early check in

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

staff excellent very clean very comfortable good late check out

lovely wee bar next door that serves nice food

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

not much! fridge in the room would have been useful as there’s no bar at the hotel.

highlight was the cozy bar restaurant on property with a stone fireplace

the bar takes your order and then serves you in order across the site, really helpful and cheerful

all the boys and girls working on reception, bar and restaurant were fantastic

great view of loch lomond from the bedroom. bar restaurant also great.

everything was great accommodation, staff, location food and even ev charging

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

we did get an early check in at 3pm

the bar and restaurant weren’t open

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

receptionist and helped with early check in

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

continental breakfast was spot on

location was great with bowling, cinema, casino and a few restaurants

location is close to bars/shops/ leisure/casino

great eating, casino, bowling,

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

the staff were okay but they briefly lost my laundry

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

a laundry room or a place to dry wet clothes would be nice.

no cooking, towels, must be bought, no laundry.

having to pay for wifi 3 pound every where i go now a days wifi is free

push to pay for wifi.

no free wifi in the rooms.

wifi is great , pool is ok , steam room , sauna good , food

the wifi was not working at all

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

own issue in that part of the hotel) and we

the desk and free wifi was a plus

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

one staff member helped me sort the wifi on my child's medical device

t requiring signing up for something)

i hate having to create an account to access wifi

bad wifi reception

the wifi could have been a bit quicker but i managed.

neat maintenance and high speed wifi

good standard of wifi

wifi worked fine

the room service was prompt and the wifi was great.

wifi

the wifi is free and fast too what's more to ask