the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

no restaurant or bar for breakfast and evening drinks

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

wifi was rubbish and couldn't connect to house wifi

nice comfortable room, good wifi i would use again

good reception wifi in all areas

the hotel also offers free wifi but it was very difficult to connect and we had to rely on 4g instead

capable wifi

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

nice bar and restaurant

we got an early check in and a late check out

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

the receptionist and bar lady were to be commended for the spirit and kindness

nice restaurant and bar which is open late and well priced

the late check out time was good as the weather wasn't nice

no late bar for residants on a sunday

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

delicious breakfast

large comfortable room, very good breakfast, nice bar and friendly staff

and the bar stayed

breakfast

are a family of 4 with 2 kids of 9 and 6

really liked the quirky story behind the douglas hotel and the early check in

the staff allowed us early check in and late check out

the staff in the bar especially thomas and his boss they made us laugh all night

room was clean and the receptionist was very friendly and helpful and even gave an early check in

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

breakfast 10/10

gave us a late check out to 12 at no extra charge

staff were brilliant, so helpful. great breakfast comfortable beds

staff were great. excellent breakfast. comfortable bed.

the staff were really friendly and helpful. freshly cooked breakfast

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

wifi service, it kept dropping in the room

the other negative was the wifi, not great to say the least, not what you expect in a fabulous hotel

wifi could have been better on the third floor and in the rooms but it did work.

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

free wifi

wifi works

good tv and wifi

unfriendly manager poor wifi in room room was tired and dated

bad wifi, tv sky remote doesn t work.

breakfast was plentiful with good variety

breakfast was amazing

very modern and clean. quiet location. great choice for breakfast.

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

location is great close to bar and gardens

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

went to bar next door - never consumed alcohol but soft drinks were good

quite noisy from the bar across the street and a lot of traffic

it was excellent value for money and included breakfast and free wifi in the price

clean room, comfortable bed, great bathroom, fast wifi

wifi band in our room

wifi is a bit slow at times, but not a major issue.

good wifi

bad wifi connection

the staff were really nice. the room was a great size. the wifi was excellent.

the wifi was really bad

free wifi

wifi was a little slow.

there is a bar underneath part of the hotel that played music

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

not much! fridge in the room would have been useful as there’s no bar at the hotel.

not really suitable for young kids

great breakfast!!! local park close for kids.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

girl helped us out with an early check in.

the triple room is perfect for a single parent with two kids

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

wifi service very poor

i couldn't get the wifi to work.

great park and fly hotel. friendly staff, good wifi in room.

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

no wifi in my room

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

had to cancel wanted extra for a early check in

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

the bar lacked atmosphere and poor choice of beers on tap

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

the late check out option (£10 extra) was easy to book and well worth

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also got late check out for 10£ fee

also was very happy with the option for late check out as our flight home was very

staff did not agree for late check out even for 11am without paying £12 extra

better wifi

slightly dated but had all extras, easy wifi

poor wifi

the wifi signal was very weak in the room.

would kick you out often), which led to some of us

wifi not the best for doing work

the free wifi facilites were easy to connect to. additionally it was in a good central location.

also wifi didn't work but that was apparently an issue in the

but im was not offer wifi though i paid for it

workstation and wifi excellent to work remotely

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

no laundry facilities but this is a very minor point.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

excellent value for money. nice and clean. wifi is very good.

i hate having to create an account to access wifi

the wifi could be better. should be secured and free

room was a decent size, shower was amazing, fee wifi is always a bonus

neat maintenance and high speed wifi

wifi very slow, disappointing

location tv and wifi was good breakfast and bar food were good

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

the wifi connection

wifi was good

staff, good location, nice modern hotel, good wifi

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

wifi not secure

the bar is absolutely top-notch in every way

one staff member helped me sort the wifi on my child's medical device

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

own issue in that part of the hotel) and we

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

the desk and free wifi was a plus

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

everything - great room, wonderful staff and 24/7 bar and food facilities

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

food and bar both met our needs late evening after nights at sporting events

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

no wifi in rooms only in main reception areas

wifi was excellent too

noi wifi in rooms only at lobby.

no wifi no spa/pool

good size room, comfortable bed, good wifi

big room , comfy, high speed wifi

wifi coverage in the room was a bit patchy, but very usable in common areas.

clean, quiet, friendly personal, good breakfast and wifi.

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

rooms are smart and clean and there's a good amount of public space with good wifi for working/relaxing

very clean and v good wifi

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

free wifi, lovely toiletries and absolutely spotless

wifi kept dropping out

the breakfast was excellent even for the kids the choice was very good

room was nice. staff friendly. good breakfast. excellent location.

is great and they were very accommodating (asked for late check out) and helpful with questions

breakfast excellent

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

late check out on sunday breakfast hours location clean

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

staff were amazingly polite and early check in was no problem

well furnished, modern, good breakfast, late departure, great location

late check out to 12 was a bonus

wifi could've been better

getting wifi set up wasn't clear

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

large comfy bed. free wifi. good view.

the wifi didn't really work, there was no water provided with the room

room was quite small and wifi was slow, but apart from that everything was fine

wifi overall good but not great for streaming at busy times

wifi kept dropping out only 2 caffeinated coffees in the room

water pressure was not good at all. wifi was weak in the room

gym was too small

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

fruits lonely, kids liked waffles

close to sec for concert , breakfast was excellent

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

slow wifi internet speed

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

wifi wasn't great

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

when we asked about wifi we were advised you had to be a member only to connect

free wifi with good signal

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

wifi dropped occasionally and didn't always connect straight away.

wifi was free and worked very well

had emailed in advance about early check in and was told to ask on day of arrival

great to have a gym, pool table, table football and a photo booth too

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

close to the hydro, clean rooms, friendly staff, bar open till 2am.

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

skybar was great but would be even better if table service

in roof top bar not very pleasant

it was a shame the gym was closed, but that was down to covid.

be a bit picky but the carpets in the rooms are weird, almost feel more like rubber gym mats than carpet

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

great to find laundry facilities

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

comfy bed, lovely breakfast and friendly staff.

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

staff members at the reception could be a bit accurate to details as i left some items for the laundry with notes for the ironing, none were taken into account, even through they said it was

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices, but i got it working

wifi worked well

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

excelent location! great breakfast!! good wifi

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

wifi not available free

no free wifi in room

wifi was free and we didnt have breakfast

push to pay for wifi.

paying 10 for wifi in this day and age. especially considering the price of the hotel.

arrival male receptionist was rude re enquiry about early check in

spa and gym were excellent, the staff were very friendly and helpful

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

lovely, inviting bar area

the toilet was spacious and the rainfall shower was excellent

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

super comfortable bed, decent gym, friendly people.

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

very comfortable room and bed. pleasant lounge and bar staff.

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

staff, facilities and the room. gym was outstanding!

lovely pool with floats for kids to play with and nice steam room and sauna

were superb, sorting seating out in lobby for late drink (gareth) which was just very kind but breakfast thai morning was disappointing

reception staff were so nice and great with kids

great gym on site also

wifi worked fine

free wifi and lift to all floors

family rooms spacious and very comfortable with wifi

bandwidth of wifi

good wifi

wifi

location. cleanness. wifi. complement drinks daily

the wifi was slow.

reliable and fast wifi

never used the wifi as 4g was strong

if a room had been made out of a store room or something) and the wifi just didn't work

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

wifi is open, not secured, unusable for business travellers.

put in had a narrow door

the concierge

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was excellent everything about our stay was

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn’t informed that you stop selling

a good variety of breakfast foods which were fresh and delicious

laundry service was so nice

wifi only available in public area, not in bedrooms.

if this category is required i d say the wifi was a little slow...

wifi was a little temperamental, but the place was busy.

wifi was intermittent in room

wifi was not great and also struggled for a decent 4g connection

everything about this stay was perfect and so was the 12 hour bar :)

a very warm feel about the place, i liked the cosy bar and seating area, the room was great too and bed extremely comfy

staff, great breakfast, small reception bar great,great location also an early check in due to room being available which was brilliant

managed to get an early check in and later check out

visually attractive rooms, friendly and helpful staff, nice bar and breakfast, showers nice hot and

the location. so clean. friendly staff. i liked that i can use the gym 24/7

staff were friendly and nice little gym too

easy check in, complimentary early check in and out

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been made to feel any more at ease

on arrival for check in were absolutely brilliant and could not do enough for us,gave us an early check in aswell,i would like to say thank you so

the layout was really good and the bar area was very relaxing

lovely breakfast with lots of choice and very polite waitress

they gave us a really early check in

bedroom was lovely and kids loved the bunk beds

wifi was strong and location was very convenient

wasn't any information pack in the room about wifi or times for breakfast etc

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good enough for this hotel

the wifi was good, very fast

location, friendly and helpful staff. wifi. clean.

room was great, and the bar service was very good at handling my request for ginger slices for my gf who was having stomach

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

incredibly cosy bed, free early check in and late check out (12pm)

large bar and lobby area, very stylish and nice to sit and chat with family

excellent location, early check in. good check out time. lovely room.

really nice restaurant & bar area

it all, from reception to bar staff and waiting staff, they were all pleasant and helpful

our installation in the town to return to the hotel where we both had a lovely cooked scottish breakfast

had a meal in the bar which was very nice, but the bar area was cluttered with empty glasses and bottles

the interior bar / restaurant area is very modern and pleasant

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

the breakfast. good wifi for work requirements.

wifi was quite slow although that might have been due to my laptop

i couldn't find any safety or welcome information in the room, or any wifi code

rsonal preference)

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

wifi

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

kids running about the corridors at midnight.

to the golf course we were playing at the next morning

staff, location, room the breakfast was such good value.

location, free parking, friendly staff, late check out.

was nice when you travel with kids

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

facilities was limited and was only fleshed out once we arrived, which complicated some matters (laundry room available but only for certain hours, no kitchen space or access to boiling water for

laundry is only open from 5pm and can be long queues

no breakfast available as kitchen out of action ud83dude15

double capsule is not really built for 2 adults

the room had its own wifi connection

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping and lagging

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a coffee in the sun , amazing

beautiful comfortable room, roof top bar lovely

and so quiet too; the staff were all exceptionally friendly and fun; the food was gorgeous; the bar area was warm and friendly; and our twin room was just perfect really

wonderful meals in the bar below

the highlight was breakfast at the bar in front of a roaring fire on a cold morning, which was bliss

the food in the bar was really tasty too and good value for money

music first thing at breakfast cereal spread out in a bowl on the bar catching stour and getting soggy - ud83dude2b seeded bread, no marg, only full scottish at 09

no wifi

free wifi which was good

location is perfect and the breakfast choices are very good; wifi connection is great too

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

rooms were clean, nicely decorated, the shower was great, good tv and wifi

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

facilities, clean and everything you need in the city staff very helpful - service at breakfast very helpful and food very good, excellent range available and high quality

modern room, every facility i want including a gym, everywhere was spotless …

only thing that let it down a little bit was the breakfast wasn’t great at all

the room was very clean and big, had a little kitchen area

there is also a 24hr gym available

amazing staff, very friendly, late check out was great and welcoming drinks on arrival

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

excellent, clean room, gluten free breakfast options, user the little gym which was great

and the card machine malfunctioned quite often at the bar which wasn't convenient without another form of payment being accepted

room, friendly staff, early check in and a very cool vibe to the hotel

the bar was also very vibrant and had a great atmosphere for socializing

and warm welcoming bar with great rooms

late breakfast and late check out a huge plus

early check in and late check out times available which is excellent

early check in and late check out times available which is excellent

great that there is a kitchen with fridge and also a basic breakfast provided

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

great setup and the kitchen area was excellent for a wee chat with other guests

loved the kitchen area downstairs, although we didn't use it

amazing building loved the wee kitchen you could use in morning

entry hall is a bit of a weird space, seemingly open to the public with lots of kids hanging around playing table tennis etc

i loved the free facilities such as the gym + laundry room.

complimentary chocolate bar and a sweet note in room, was a sweet extra touch

central location,comfy bed,quiet,easy check in ,gym,quality of wash soaps,

location, lovely and clean throughout, very safe with key access throughout, quick easy and early check in, comfortable bed and nice check out time of

very friendly and helpful staff. possibility of early check in.

room was comfy and good for kids. more kids shows would be great

accommodated us for early check in which was a huge help

everything was super clean and the breakfast while it only has limited options for food, it nevertheless did the trick

nevertheless, the kids loved it

the quality of the wifi needs work

wifi didn't work

lovely building, great big room, speedy wifi.

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

also we had trouble getting a wifi signal in our room