bit sad going through a bar to meet the staff

reception in manned had to walk around to hotel bar to get a member of staff to check us in

clean and modern, attached bar very good, unfortunately don’t do food.

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

wifi was rubbish and couldn't connect to house wifi

ample parking and good wifi signal

shower not the best wifi poor

nice comfortable room, good wifi i would use again

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

comfy bed cheap breakfast kids ate free

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

wine in the bar was very expensive but they were my only negatives

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

staff were grill, bar prices excellent, food good

the receptionist and bar lady were to be commended for the spirit and kindness

the 2 girls on shift in reception and bar (28

the late check out time was good as the weather wasn't nice

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

the breakfast was also

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

great breakfast, great grounds.

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

delicious breakfast

large comfortable room, very good breakfast, nice bar and friendly staff

and the bar stayed

breakfast

are a family of 4 with 2 kids of 9 and 6

really liked the quirky story behind the douglas hotel and the early check in

the staff allowed us early check in and late check out

the staff in the bar especially thomas and his boss they made us laugh all night

room was clean and the receptionist was very friendly and helpful and even gave an early check in

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

breakfast 10/10

gave us a late check out to 12 at no extra charge

staff were brilliant, so helpful. great breakfast comfortable beds

staff were great. excellent breakfast. comfortable bed.

the staff were really friendly and helpful. freshly cooked breakfast

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

wifi service, it kept dropping in the room

the other negative was the wifi, not great to say the least, not what you expect in a fabulous hotel

wifi could have been better on the third floor and in the rooms but it did work.

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

breakfast was amazing

good breakfast choice

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

we loved the quirkiness of the room and the breakfast

went to bar next door - never consumed alcohol but soft drinks were good

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

unfortunately the bar was closed

a little disappointed in the food bar below the hotel

wifi is a bit slow at times, but not a major issue.

wifi works great

it was excellent value for money and included breakfast and free wifi in the price

fab breakfast and comfortable bed good wifi

wifi band in our room

wifi was a little slow.

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

some tv channels not connecting aerial issues or wifi

the wifi was really bad

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

good breakfast...and early check in...

great breakfast!!! local park close for kids.

girl helped us out with an early check in.

the triple room is perfect for a single parent with two kids

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

lovely wee bar next door that serves nice food

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

lack of a lift and bar facilities.

staff excellent very clean very comfortable good late check out

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

wifi service very poor

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

no wifi in my room

i couldn't get the wifi to work.

wifi wasn t brilliant.

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

had to cancel wanted extra for a early check in

the bar closed early

also got late check out for 10£ fee

noisy cleaners when i had paid for late check out

the late check out option (£10 extra) was easy to book and well worth

the blind was black out which helped keep the sun out in the morning concidering we had late check out

also was very happy with the option for late check out as our flight home was very

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no cooking, towels, must be bought, no laundry.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

wifi needed to be continually signed into

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

slightly dated but had all extras, easy wifi

wifi is too slow and not stable.

better wifi

workstation and wifi excellent to work remotely

but im was not offer wifi though i paid for it

staff polite & attentive, room quite, wifi was good, washing service was impeccable, only downfall was if i didn't ask i wouldn't have

free wifi

wifi not the best for doing work

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

room was a decent size, shower was amazing, fee wifi is always a bonus

bad wifi reception

neat maintenance and high speed wifi

all good wifi through out

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

friendly staff, location, parking, wifi, clean room and comfortable bed.

location tv and wifi was good breakfast and bar food were good

price on some of the food thought it was quite expensive and not being able to connect wifi to playstation and the fact the sofa bed wasn't cleaned properly found a towel in

staff, good location, nice modern hotel, good wifi

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

wifi not secure

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

the bar is absolutely top-notch in every way

wifi was a little slow

wifi was very poor, non-existent at times

getting wifi set up wasn't clear

wifi could've been better

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

own issue in that part of the hotel) and we

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

one staff member helped me sort the wifi on my child's medical device

comfy beds great breakfast plenty of choice,perfect location for hydro 2 min walk

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

saves all hastle trying to get home breakfast a bit expensive but it was a

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

for early check in as room was available

food and bar both met our needs late evening after nights at sporting events

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

we got told on the night to come to bar area and collect a flask with hot water and couple cups

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

had emailed in advance about early check in and was told to ask on day of arrival

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

loved the bar and the clean rooms, great value!

wifi works

excellent wifi you had to keep your dogs on a lead in the grounds but there is a great walk 100 metres from

bad wifi, tv sky remote doesn t work.

good tv and wifi

free wifi

late check out to 12 was a bonus

there were plenty of good eating close by as well as a laundry and supermarket across the road

late check out on sunday breakfast hours location clean

well furnished, modern, good breakfast, late departure, great location

early check in at no extra cost

free wifi

wifi kept dropping out only 2 caffeinated coffees in the room

wifi was poor, hotel condition was a bit tired.

an) was very very slow.

wifi was quite poor. no minibar for cold drinks etc.

wifi fast enough for remote work

free wifi, lovely toiletries and absolutely spotless

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

i did like the free wifi, there was a hair dryer, water provided along with the usual tea and coffee plus biscuits

very clean and v good wifi

big room , comfy, high speed wifi

wifi connection was not really good in my room

wifi coverage in the room was a bit patchy, but very usable in common areas.

good size room, comfortable bed, good wifi

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

amazing bath , amenities, good wifi, good location

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

wifi wasn't great

slow wifi internet speed

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

lovely little bar downstairs and pretty good breakfast too

room was nice. staff friendly. good breakfast. excellent location.

the breakfast is an added bonus, good selection of

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

early check in

wifi was good

no wifi in rooms only in main reception areas

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

free wifi was good and allowed me to work from my laptop

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

free wifi with good signal

the wifi was really fast and it had sky sports so i was able to watch some pl matches during my stay

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

rooftop bar has some great views

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

there is not any gym, spa, swimming g pool etc.

beautiful clean hotel with beautiful breakfast.

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

great to find laundry facilities

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

comfy bed, lovely breakfast and friendly staff.

i had requested an early check in if possible as we had lunch booked for my husbands 40th birthday and the team were

staff members at the reception could be a bit accurate to details as i left some items for the laundry with notes for the ironing, none were taken into account, even through they said it was

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices, but i got it working

wifi worked well

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

excelent location! great breakfast!! good wifi

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

comfy beds , great spa and swimming pool

clean, central, spa facilities and bar/restaurant on site as well as a starbucks

lovely pool with floats for kids to play with and nice steam room and sauna

bar and restaurant

breakfast could have been better

the wifi was not working at all

wifi is great , pool is ok , steam room , sauna good , food

having to pay for wifi 3 pound every where i go now a days wifi is free

no free wifi in room

wifi was free and we didnt have breakfast

gym great too

room, bed and breakfast was excellent

they have gym too which is hardly used

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot breakfast menu great quality and selection

kids loved the pancake machine

arrival male receptionist was rude re enquiry about early check in

lovely little gym that was spotless friendly staff

spa and gym were excellent, the staff were very friendly and helpful

food and drinks at the bar are great as well and topped off with a cracking breakfast

really made my single girl valentines treat extra special ud83eudd70 the spa is great

wifi worked fine

free wifi and lift to all floors

family rooms spacious and very comfortable with wifi

bandwidth of wifi

good wifi

the concierge

in-room wifi can be a bit temperamental

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

wifi is terrible

the wifi was disappointingly slow, i didn't use it in the end as it was too frustrating.

wifi, location, lounge, drinks

unfortunately neither myself or colleague could connect to their wifi.

the wifi was slow.

lovely staff and really clean and free wifi and mini bar in room

location. cleanness. wifi. complement drinks daily

the only negative is that the wifi did not function, neither in the room nor in the lobby.

wifi was intermittent in room

the wifi is a bit sketchy...

wifi only available in public area, not in bedrooms.

7) but fine elsewhere.

i am a regular hotel user for access to my kids and can honestly say this is by far the best accomodation we have had and at a much better

bonus of breakfast and a single room for me plus drink voucher it was my mums 87 birthday going to stricktly

reception staff and bar staff very courteous

at christmas the atmosphere really joyous and families in lobby bar cheerful and happy

very friendly helpful staff even at 1am in the morning, value for money breakfast.

staff were friendly and nice little gym too

had breakfast, had the queen premium

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

) also, online it says there is laundry, but there is not

clean at all times. nice gym too

a free complimentary upgrade into the junior suite and a complimentary late check out

wasn’t ready till nearly 4 and had asked for early check in

great staff and great tie in with local gym. fab breakfast

the use of the swimming pool was fantastic and great for kids to keep entertained for hour in morning or after tea

they gave us a really early check in

bed was very comfy,the free wine and cheese bar was a great bonus and the breakfast was excellent at extra cost but well worth

but the breakfast bar was so good

i requested an early check in and it wasn't a problem

was allowed early check in at 11am without any additional cost

we got a complimentary room upgrade and early check in, that’s fantastic!

we really appreciated the late check out until 12 and wished we could have stayed all morning and had breakfast

central location, bonus late check out time, so there is no morning rush

early check in tidy clean room

we got complimentary late check out & this was so appreciated

great hotel bar - atmosphere and good people

wifi was strong and location was very convenient

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

however there was an information section on the tv when you got to your room that explained wifi code, check out times, breakfast times etc

on 4* hotel and for wifi you require that we need to sign up to the benefit program

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good enough for this hotel

next to bowling centre, cinema, casino and some restaurants

close to everything we needed and plenty of pubs around and a nice casino across car park

was super especially seen as i was travelling with kids

location is close to bars/shops/ leisure/casino

location was great with bowling, cinema, casino and a few restaurants

the wifi connection was terrible

room is a little cramped for space, and wifi is really poor.

the breakfast. good wifi for work requirements.

the wifi and television remote didn't work.

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

free wifi is great

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

wifi

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

the kitchen is missed !

3 adults in a room

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

the laundry was the cheapest i've found in europe - £2 for a wash or dry

free fast wifi

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

tv wouldn't connect to the wifi

the free wifi was a great benefit

wifi could be better

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

the room had its own wifi connection

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping and lagging

decor was beautiful best hotel for rooms bar rooftop bar incredible staff lovely so helpful button for processco loved so much everything

feel to the hotel, very unique experience lovely bar on the rooftop where in late september we got to enjoy a coffee in the sun , amazing

the food in the bar was really tasty too and good value for money

rooms above the bar are comfortable and quiet

and so quiet too; the staff were all exceptionally friendly and fun; the food was gorgeous; the bar area was warm and friendly; and our twin room was just perfect really

the staff are really friendly and helpful and the bar area is lovely with great cocktails and wine

music first thing at breakfast cereal spread out in a bowl on the bar catching stour and getting soggy - ud83dude2b seeded bread, no marg, only full scottish at 09

clean room with kitchen facilities. central location

liked everything, perhaps a weights rack in the gym with a few bigger weights than the small ones supplied

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

theres a gym room

the kitchen was really useful to have

laura was very helpful and arranged early check in for us

friendly staff, allowed a late check out at short notice which was very helpful

mucked about in the gym, was only there the 1 night but wish we could have stayed for longer as it was amazing

lovely stylish room, fabulous relaxing bar area, very friendly attentive staff

chilled vibe , excellent breakfast options

lovely vibe to the bar area, great place to meet up with my student son, he loved it too

room, friendly staff, early check in and a very cool vibe to the hotel

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

it was like a hostel for kids

we arrived very early around 9am to drop our bags and they were able to give us an early check in which was very

the gym was one of the best i've used in any hotel, and the location was convenient for exploring

great location and vibe in the bar /social space

staff couldnt do enough. very helpful. laid back. late check out. very modern decor

very good food and great atmosphere in the bar

in addition, babbity bowsters is a cool bar when you can drink a beer or cider and listen to live music

the bar was also very vibrant and had a great atmosphere for socializing

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

got an early check in

was perfect for 2 adults and 2 kids for a one night stay

location perfect for us, facilities great - ice in corridor, bar on site etc

highly recommended by my 3 kids

and happy to serve i was also late for breakfast bit the maid went into back of kitchen to get my kids some bacon rolls and corn flakes to there pleasure we really enjoyed our

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

loved the kitchen area downstairs, although we didn't use it

there is a shared kitchen for tea/toast in the morning and a cafe for breakfast or lunch that is only metres away

access to the kitchen meant we had wine glasses, cutlery and could have a lovely take away and not worry where

amazing building loved the wee kitchen you could use in morning

amazing shower pressure. staff are so friendly and helpful and a really nice breakfast

really nice restaurant & bar area

had a meal in the bar which was very nice, but the bar area was cluttered with empty glasses and bottles

clean, warm and cosy staff were all very nice. breakfast was superb.

great breakfast and location . excellent for public transport

the quality of the wifi needs work

wifi didn't work

lovely building, great big room, speedy wifi.

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

also we had trouble getting a wifi signal in our room