everyone that worked there was very friendly and helpful. good breakfast.

bar has wonderful selection of whisky

staff, room, food, in house bar everything

the lounge and breakfast and bar area were lovely

they have a bar that specializes in whiskey’s

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

friendly clean great breakfast

bar staff are friendly and made us feel welcome

had a drink in the bar which was quite noisy but i expected that, it is a popular pub after all

but breakfast in the morning was very nice

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great, very clean and very convenient to the airport

wifi was not great didnt work in my room

wifi was not free. 3 to get streaming quality. not a lot, but why not just include it?

ich i didn't),

i had difficulty accessing the guest wifi in my room although l could access the public wifi

nice restaurant bar area to relax in

i had 4 kids in my room with me, 2 in the sofa bed and had to have 2 in the double bed with me as there is

on late flight

room. breakfast. location. comfort of bed. blackout curtains.

good value with full breakfast included. locate on the airport

the bar was clean, reception was extremely helpful and the wifi was satisfactory

were here for one night, the wifi didnt work and there was no answer on the reception

wifi was awful. tv controls impossible to understand and no guidance in room.

lost wifi connection

business centre facilities and wifi good

the bar prices

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

bar area, food was reasonably priced & very nice

we ate in the bar and the food was great

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

lounge bar very comfortable and great value

no wifi in my room

plenty of free car parking the free wifi was excellent

wifi wasn t brilliant.

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

wifi not working in

really liked the quirky story behind the douglas hotel and the early check in

comfortable bed, high speed wifi, taste good breakfast

comfy spacious room, good shower, good wifi signal, evening meal was good too.

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

effective wifi in bedroom & public areas

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

wifi very inconsistent, known problem

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

wifi signal not so good in the room

wifi wasn t great, and i struggled to get signal using data

good wifi

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

the other negative was the wifi, not great to say the least, not what you expect in a fabulous hotel

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

wifi could have been better as it kept dropping out and little chance to work in the room as would

wifi network was very weak

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

location. wifi. space. parking. restaurant.

comfy bed nice sized room with lounge area good wifi and room service

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

the quality of the wifi needs work

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

we got an early check in and a late check out

we would have cancelled sooner but our kids were exhausted by the time we got to the room

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

bar and restaurant

swimming pool and staff were excellent

comfy beds , great spa and swimming pool

very clean and comfortable room, bed very spacious (club room) staff very courteous and helpful

coffee at breakfast.

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi terrible, barely worked

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

no wifi in rooms only in main reception areas

wifi was a little slow

wifi could've been better

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

getting wifi set up wasn't clear

large comfy bed. free wifi. good view.

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

ample parking and good wifi signal

capable wifi

stayed 3 times now & never been able to connect to the wifi yet

the hotel also offers free wifi but it was very difficult to connect and we had to rely on 4g instead

stay was magnificent the only downfall was the cafe and bar ect were not open

large comfortable room, very good breakfast, nice bar and friendly staff

friendly helpful staff, lovely breakfast

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

delicious breakfast

wifi is a bit slow at times, but not a major issue.

wifi band in our room

the wifi was quick enough for me to watch netflix when i returned of an evening

wifi works great

it was excellent value for money and included breakfast and free wifi in the price

went to bar next door - never consumed alcohol but soft drinks were good

unfortunately the bar was closed

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

breakfast was amazing

bar service could have been better, but that's not a criticism

spacious room, well equipped gym

staff, breakfast, gym

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

laundry facility was a plus, and moderately priced

reception, bar & housekeeping staff all friendly and helpful 5*

great to find laundry facilities

they allowed us early checking and lonela made sure, the room was ready for us for early check in

breakfast excellent ...great variety

bad wifi connection

the wifi was really bad

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

glasgow is unheard of) nice lobby

breakfast was amazing

great staff range of beverages in the room and lovely breakfast in the morning

very modern and clean. quiet location. great choice for breakfast.

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

the reality was a selection of processed food, bar a bowl of fruit

not really suitable for young kids

great breakfast!!! local park close for kids.

girl helped us out with an early check in.

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

gym was too small

late check out time as standard and good selection at breakfast

my two kids enjoyed the stay and the staff made them feel special

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

very modern, clean and nice hotel. good usable gym.

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

great to have a gym, pool table, table football and a photo booth too

late check out is always a good thing after a late night

the staff in the bar especially thomas and his boss they made us laugh all night

and the bar especially the front area where you have an excellent view of the street and can people

room was clean and the receptionist was very friendly and helpful and even gave an early check in

nice bar area

location was perfect, rooms were clean and got early check in

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

no late bar for residants on a sunday

the 2 girls on shift in reception and bar (28

staff were grill, bar prices excellent, food good

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

staff were great. excellent breakfast. comfortable bed.

breakfast 10/10

late check out at 11am also meant a leisurely pack after breakfast

breakfast was nicely cooked,

great breakfast in the morning

great eating, casino, bowling,

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

staff, clean & spacious room, great city views, awesome breakfast, good location, good shower, 12 o'clock checkout, free

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

no restaurant or bar for breakfast and evening drinks

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

clean and modern, attached bar very good, unfortunately don’t do food.

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

staff excellent very clean very comfortable good late check out

there is a bar underneath part of the hotel that played music

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

not much! fridge in the room would have been useful as there’s no bar at the hotel.

lack of a lift and bar facilities.

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

i didnt use the wifi so didnt comment on

no time to use the tv or wifi

breakfast and bar was lovely

food was great and the bar was very comfortable

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

wifi is great , pool is ok , steam room , sauna good , food

wifi not available free

the wifi was not working at all

push to pay for wifi.

paying 10 for wifi in this day and age. especially considering the price of the hotel.

wifi

family rooms spacious and very comfortable with wifi

the wifi is free and fast too what's more to ask

wifi worked fine

the room service was prompt and the wifi was great.

the bar and restaurant weren’t open

receptionist and helped with early check in

we did get an early check in at 3pm

the bar lacked atmosphere and poor choice of beers on tap

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

no cooking, towels, must be bought, no laundry.

the staff were okay but they briefly lost my laundry

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

a laundry room or a place to dry wet clothes would be nice.

no laundry facilities but this is a very minor point.

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

own issue in that part of the hotel) and we

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

one staff member helped me sort the wifi on my child's medical device

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

the desk and free wifi was a plus

i hate having to create an account to access wifi

bad wifi reception

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

all good wifi through out

the wifi could have been a bit quicker but i managed.

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices, but i got it working

wifi worked well

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

wifi and casting to tv was an added benefit

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

wifi was good

free good wifi

friendly staff, location, parking, wifi, clean room and comfortable bed.

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

wifi not secure

staff, good location, nice modern hotel, good wifi

all staff were very friendly, opted for room service rather than restaurant as i didn t feel comfortable sitting in the restaurant and it

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

they have gym too which is hardly used

very comfortable room and bed. pleasant lounge and bar staff.

breakfast was lovely, great location and handy having a gym on site.

all the staff were very friendly and helpful, allowed early check in and offered to store bags on check out

easier acess to wifi

staff were very friendly and welcoming, room was very comfy and wifi was great for working from

wifi open, not secure

the room was equipped with a television set and wifi, and the beds were clean and comfortable

wifi in room

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

when we asked about wifi we were advised you had to be a member only to connect

wifi wasn't great

amazing bath , amenities, good wifi, good location

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

slow wifi internet speed

we were allowed a foc early check in, which was pleasantly surprising

early check in not permitted

water cups in gym or water in room in bottles and cafe option or better vending machines for quick grab and

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been made to feel any more at ease

excellent breakfast. lovely rooms and very central

could hear the guests kids upstairs but you can't have everything in life !

wasn’t ready till nearly 4 and had asked for early check in

lovely breakfast with lots of choice and very polite waitress

tbh the staff was so helpful could'nt do enough for us breakfast was amazing too so much

the wifi didn t work

our tv couldn t connect to wifi which was also different to our last visits

great room, brilliant facilities and the wifi was great

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very spacious too, the tvs are around 40in and

the wifi in the room was very poor

incredibly cosy bed, free early check in and late check out (12pm)

late check out

could easily get an early check in

we asked for a late check out, which was available hourly until 3pm at £10 an hour- what a bargain

we really appreciated the late check out until 12 and wished we could have stayed all morning and had breakfast

if this category is required i d say the wifi was a little slow...

wifi reception was very good

the wifi is a bit sketchy...

7) but fine elsewhere.

the only negative is that the wifi did not function, neither in the room nor in the lobby.

the staff were able to facilitate an early check in by 60 mins.

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

there were plenty of good eating close by as well as a laundry and supermarket across the road

the late check out time of 12 oclock

an) was very very slow.

wifi was poor, hotel condition was a bit tired.

wifi kept dropping out only 2 caffeinated coffees in the room

wifi overall good but not great for streaming at busy times

wifi in my room was spotty.

wifi is terrible

the wifi was disappointingly slow, i didn't use it in the end as it was too frustrating.

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to use and reliable

location is perfect as is the wifi

if a room had been made out of a store room or something) and the wifi just didn't work

rooms were clean, nicely decorated, the shower was great, good tv and wifi

free fast wifi

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

no wifi

tv wouldn't connect to the wifi

the blind was black out which helped keep the sun out in the morning concidering we had late check out

option for 1pm late check out

only one room key worked we paid for late check out and was woken by cleaner at 11am

we also took advantage of late check out which allowed us to ease into the next day

the late check out option (£10 extra) was easy to book and well worth

free wifi

the fact the wifi keeps logging out

workstation and wifi excellent to work remotely

wifi not the best for doing work

also wifi didn't work but that was apparently an issue in the

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty perfect

wifi was free and worked very well

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

massive comfy bed - best shower ever - huge flat screen tv with sky movies and sports - wifi was great - staff lovely - discounted parking in multi storey just round corner - fab location

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

& friendly staff from reception to bar to cleaning

the staff were amazing. high standard of breakfast and rooms.

the cooked breakfast was delicious and there were other options too

bar was beautiful and room perfect

overall a very great overnight stay with the kids, thanks

clean room with kitchen facilities. central location

apartments with a perfect location brand-new apartments, everything was clean, kitchen and bathroom facilities in good condition

apartment is decent size, suitable for families with kids, kitchen is well equipped

location, kitchen facilities, 9n first floor, quiet

booked the stay with breakfast included, but i wouldn’t necessarily recommend it

location, bags held for us as we arrived early in the morning

lovely little gym that was spotless friendly staff

we did book for the spa but somehow the dates got mixed up!

brilliant location! lovely friendly staff. spa and gym area was great and good value for money.

the gym is small but perfectly formed

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

food and bar both met our needs late evening after nights at sporting events

everything - great room, wonderful staff and 24/7 bar and food facilities

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

wifi is too slow and not stable.

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

the wifi signal was very weak in the room.

fergus was able to connect my devices to the wifi

slightly dated but had all extras, easy wifi

free wifi, lovely toiletries and absolutely spotless

wifi kept dropping out

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

i did like the free wifi, there was a hair dryer, water provided along with the usual tea and coffee plus biscuits

good wifi and simple to connect to

wifi

unfortunately neither myself or colleague could connect to their wifi.

the wifi was slow.

wifi, location, lounge, drinks

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception although it showed as being available on my phone i could not use

wifi was terrible, stopped trying to use it in the end

wifi coverage in the room was a bit patchy, but very usable in common areas.

wifi connection was not really good in my room

good size room, comfortable bed, good wifi

also was not advised at check in wifi

the breakfast was excellent even for the kids the choice was very good

down for breakfast but said it was closed but all the food was still out the kids were up set so they let us take some back to the room but was not the same as we were all

pubs restaurants cinema royal concert hall perfect location,the staff where happy funny and good bar

staffs are friendly and accommodating, they also have a storage for our luggage, they let me do a late check out and they serve good breakfast

was fab, and the 2 girls in reception went above and beyond to make my 2 kids feel cared for and so happy, nothing was too much trouble, even let me store luggage the next

reception bar was much more expensive than the nearest bar the scotia next door

breakfast was delicious

nice to have the bar available once returning from walking/touring the city

view over the river at the end of the hallway is a great feature, kids loved it

comfy beds. good choice of food for breakfast.

friendly stuff, great coffee, free wifi, breakfast included in the price, great location, clean rooms

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

wifi

decent sized twin room, comfy beds, free wifi, friendly staff

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

a junior suite was upgraded to a studio suite no charge was a great deal for us including breakfast room was excellent everything about our stay was

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

the friendly staff. conservatory bar & breakfast room over looking st george's square.

everthing needed in room also very clean bathroom big and spacious with everthing you need good breakfast choice great service comfy

the hotel advertises a laundry service which was, in reality not available