great setup and the kitchen area was excellent for a wee chat with other guests

great that there is a kitchen with fridge and also a basic breakfast provided

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

there is a shared kitchen for tea/toast in the morning and a cafe for breakfast or lunch that is only metres away

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

free wifi was good and allowed me to work from my laptop

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi was good

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

welcome was nice. breakfast was good and plentiful.

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

room spotlessly clean and the breakfast was perfect to start the day

breakfast was excellent

played pool in the bar the morning after and also had breakfast

the wifi didn't work and there was no phone signal

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

in room did not open without the handle falling off which was kind of annoying and also the wifi did not work in our room

wifi was diabolical, kept dropping out if signal, found this very frustrating as i had a lot of

the lodge was great,comfy beds,hot tub excellent..wifi reception great.

wifi and inroom air conditioning would be a nice addition.

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

to wifi a little complicated

i was in the last room and because of the distance i kept dropping out of the wifi.

wifi was a bit slow in room 14

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

wifi could have been better as it kept dropping out and little chance to work in the room as would

great gym and food, wifi's good as well so i could work throughout the day

wifi was poor in our room so it would be tough to conduct business from your room.

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

no late bar for residants on a sunday

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the late check out time was good as the weather wasn't nice

the staff were excellent from check in to checkout,the bar prices better than most, the food, we ate in twice (evening) and both meals were

the receptionist and bar lady were to be commended for the spirit and kindness

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

reception in manned had to walk around to hotel bar to get a member of staff to check us in

bit sad going through a bar to meet the staff

capable wifi

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

nice comfortable room, good wifi i would use again

good reception wifi in all areas

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

really liked the quirky story behind the douglas hotel and the early check in

just the network for wifi in the room only negative thing to say

wifi wasn t great room had no signal and toilet seat was wonky and i was overcharged but got the

poor signal and wifi. the property is cashless too.

shower was freezing was not informed of the wifi code or the services that were provided by the

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

wifi not working in

wifi wasn t brilliant.

i couldn't get the wifi to work.

no wifi in my room

wifi really poor in room

wifi was awful. tv controls impossible to understand and no guidance in room.

the bar was clean, reception was extremely helpful and the wifi was satisfactory

business centre facilities and wifi good

lost wifi connection

wifi was great

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

easy drop off by car, very clean rooms, great location for an early check in.

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

breakfast was exceptional and the kids loved the pancake machine

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great, very clean and very convenient to the airport

i had difficulty accessing the guest wifi in my room although l could access the public wifi

ich i didn't),

wifi speed. quiet rooms.

wifi was not free. 3 to get streaming quality. not a lot, but why not just include it?

very good leisurely breakfast in the beautiful dining-room and we were also able to sit in the lovely lounge to read on

bar has wonderful selection of whisky

exquisite dinner served in their boutique dining and bar area

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

the bar was well stocked

the bar ladies were beautiful and amazing

the bar and hospitality. and they were great with our dog .and things to do .

bar comfortable & friendly

music from bar was loud in the bedroom until it stopped at midnight

the moment we arrived, staff were friendly and accompanying, helping us to find a table in the bar where our baby monitor would reach from our room above

only thing girl on bar kept taking to reqular and kept us waiting for while till she finished her conversation

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

staff were really helpful and went out of their way to enable an early check in although one member of staff was particularly

find, beautiful room, nice shower, great bar with delicious food, staff are amazing and clearly enjoy their job

very well presented lovely bar nice room massive bed

even have a dining table which was great for the kids to sit and do activities and eat their snacks

the location, close to bar restaurants, staff very helpful and polite, cleaning staff good at what they do

on site parking early check in and the staff where exceptional from check in to our

location for loch lomond, wifi was superb

it was hard to log on to wifi. room was nice and clean and obviously new. everyone was pleasant.

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

good wifi. great location. cheap. cheap bar.

wifi was a little unstable

the check-in was in the bar and restaurant area.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

it was cosy and very convenient. restaurant and bar also nice.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

sofa bed for the kids was too small really

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

the inn is situated in the heart of the village opposite the golf club and there is several grocery and paper shops a short walk away

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

cooked breakfast the largest i've ever had, made with quality ingredients and perfectly cooked

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

breakfast just right for our needs

the breakfast was also

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

wifi signal not so good in the room

wifi could be better

wifi very inconsistent, known problem

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

wifi wasn t great, and i struggled to get signal using data

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

have been nice if public computers for the internet and laundry facilities had been available

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

requested for an early check in and my request was taken into consideration

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

breakfast was on room price and was very good fresh and plenty to choose from

great hotel, with friendly and helpful staff. great bar with food options available

night and the bed and pillows were super comfortable and i didn't hear any noise at all from the bar below, just a bit of noise from the traffic outside but this quietened down after rush hour

the toilet beautiful lot of mirrors, sadly couldn't stay for the breakfast as i was late for a meeting

all of the staff were very friendly and helpful, that includes the staff in the bar and restaurant and also the really helpful chambermaid

we weren’t able to try out the food because the bar was so busy,(sat night

customer service, cleanliness early check in and tartan carpet

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

we ate in the bar and the food was great

decent bar downstairs

bar area, food was reasonably priced & very nice

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

great bar menu and again staff offered great service

staff are very friendly and very attentive , a lovely public bar and very friendly locals

and the bar stayed

stay was magnificent the only downfall was the cafe and bar ect were not open

spot on for the requirement of delivering my kids to uni

breakfast was great , staff lit the fire for us so it was warm ams cosy .

fact that there is a bar with small food selection is great too

lovely bar for pre drinks

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

room was clean and the receptionist was very friendly and helpful and even gave an early check in

the staff in the bar especially thomas and his boss they made us laugh all night

staff were great. excellent breakfast. comfortable bed.

breakfast was nicely cooked,

the staff were really friendly and helpful. freshly cooked breakfast

staff were brilliant, so helpful. great breakfast comfortable beds

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

great staff range of beverages in the room and lovely breakfast in the morning

very modern and clean. quiet location. great choice for breakfast.

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

quite noisy from the bar across the street and a lot of traffic

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

unfortunately the bar was closed

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

it was excellent value for money and included breakfast and free wifi in the price

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

there were some wifi issues for few hours

wifi band in our room

the wifi was quick enough for me to watch netflix when i returned of an evening

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

new executive bedrooms good wifi free parking

the staff were really nice. the room was a great size. the wifi was excellent.

glasgow is unheard of) nice lobby

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

location and early check in was appreciated

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

not really suitable for young kids

great breakfast!!! local park close for kids.

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

large comfy bed. free wifi. good view.

getting wifi set up wasn't clear

we didn't get the wifi password

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

wifi could've been better

great selection of foods available at breakfast.

bar food really

coffee at breakfast.

food , pool , rooms

beds really comfy, amazing gym, lovely bar, great staff

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

lovely wee bar next door that serves nice food

lack of a lift and bar facilities.

not much! fridge in the room would have been useful as there’s no bar at the hotel.

there is a bar underneath part of the hotel that played music

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

very comfortable bed, gym, buffet breakfast with healthy options.

my two kids enjoyed the stay and the staff made them feel special

kids menu was perfect for my son though at a decent price

gym was too small

it was a shame the gym was closed, but that was down to covid.

rooftop bar has some great views

breakfast was amazing

there is not any gym, spa, swimming g pool etc.

breakfast was spot on and location was perfect and the evening meal me and the wife had was

close to the hydro, clean rooms, friendly staff, bar open till 2am.

gym very

early check in and also early into breakfast as well

very modern, clean and nice hotel. good usable gym.

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

comfy bed, lovely breakfast and friendly staff.

breakfast excellent ...great variety

than a two minute walk away from the armadillo ❤️ exceptionally clean and modern, the best breakfast facilities i’ve had

i requested an early check in and i was so happy that this was available

reception, bar & housekeeping staff all friendly and helpful 5*

lovely building, great big room, speedy wifi.

also we had trouble getting a wifi signal in our room

comfy bed nice sized room with lounge area good wifi and room service

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

wifi was very slow and traffic from the main road could be a problem

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

had to cancel wanted extra for a early check in

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the bar and restaurant weren’t open

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

a laundry room or a place to dry wet clothes would be nice.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no laundry facilities but this is a very minor point.

the staff were okay but they briefly lost my laundry

the wifi connection in my room could have been better

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

wifi didnt work

location, room, good shower, wifi, outdoor spaces, garden

i was a 'bit' to tall for the shower head location and the wifi is bad in some parts.

food in the bar was delicious and staff were super friendly, great value for money too

the staff in the bar and restaurant were lovely and welcoming, and i would definitely visit again in the future

staff is very nice, even that the bar was busy, they took care of our check-in quickly

excellent food and great bar service

staff, spotless room, great bar meal, good selection of beers and malts, we had the best time there and can thoroughly

neat maintenance and high speed wifi

the wifi could have been a bit quicker but i managed.

bad wifi reception

great wifi connection

excellent value for money. nice and clean. wifi is very good.

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

very clean and comfortable. nice breakfast suitable for during this time.

my son loved his custom breakfast!

first class accommodation, friendly host, excellent breakfast

very nice breakfast

the desk and free wifi was a plus

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

own issue in that part of the hotel) and we

wifi wasn t working or very very slow

friendly staff, location, parking, wifi, clean room and comfortable bed.

wifi was good

free good wifi

wifi very slow, disappointing

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

continental breakfast was spot on

very clean & secure, comfy bed too & a late check out was great

check in open late, 24hr reception with pizzas and drinks. late check out as standard.

great eating, casino, bowling,

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

wifi not secure

staff, good location, nice modern hotel, good wifi

we had a beautiful meal & room service for breakfast

no free wifi in room

paying 10 for wifi in this day and age. especially considering the price of the hotel.

push to pay for wifi.

wifi is great , pool is ok , steam room , sauna good , food

wifi not available free

good standard of wifi

the room service was prompt and the wifi was great.

wifi

bandwidth of wifi

free wifi and lift to all floors

also got late check out for 10£ fee

also was very happy with the option for late check out as our flight home was very

only one room key worked we paid for late check out and was woken by cleaner at 11am

staff did not agree for late check out even for 11am without paying £12 extra

we also took advantage of late check out which allowed us to ease into the next day

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

amazing bath , amenities, good wifi, good location

when we asked about wifi we were advised you had to be a member only to connect

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

wifi wasn't great

workstation and wifi excellent to work remotely

fast wifi is available too free of charge

the fact the wifi keeps logging out

but im was not offer wifi though i paid for it

the free wifi facilites were easy to connect to. additionally it was in a good central location.

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

excelent location! great breakfast!! good wifi

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

loved the complimentary late check out at 1pm.

easy book in. 24 hour bar. late check out . wonderful breakfast.

location brilliant, nice staff, room, bar area, all very good standard.

early check in at no extra cost

late check out to 12 was a bonus

the wifi didn't really work, there was no water provided with the room

wifi was poor, hotel condition was a bit tired.

the air conditioning was very loud and the wifi

an) was very very slow.

free wifi

there is a gym but i didn’t use it

breakfast options were wide and filling

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

had breakfast in room, lovely and big hit with the kids

amazing breakfast with lots of choice

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

better wifi

fergus was able to connect my devices to the wifi

wifi is too slow and not stable.

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

the wifi was slow, the fan in the bathroom didn't work and the shower only ran boiling hot.

effective wifi in bedroom & public areas

wifi was spot on

wifi was free and worked very well

wifi dropped occasionally and didn't always connect straight away.

free wifi with good signal

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

the wifi was really fast and it had sky sports so i was able to watch some pl matches during my stay

food and bar both met our needs late evening after nights at sporting events

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

we got told on the night to come to bar area and collect a flask with hot water and couple cups

would have enjoyed hot drink facilities in our room and the prices of the drinks from the bar were extremely expensive

the room was also a little warm at night and the wifi didn't reach very well, although we were the last room at the end of the corridor

the room was very nice - had everything you could want - bathroom lovely, wifi good, bed comfy etc

the wifi is a little slow.

the wifi was poor and sluggish

wifi didnt work much , television kept flickering from station to station , pool was closed and

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on