wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

plenty of free car parking the free wifi was excellent

i couldn't get the wifi to work.

wifi service very poor

great park and fly hotel. friendly staff, good wifi in room.

really liked the quirky story behind the douglas hotel and the early check in

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

room. breakfast. location. comfort of bed. blackout curtains.

to do with the hotel but other guests making loud noises in the early hours, kids shouting

location and friendly staff. also the buffet breakfast was excellent!

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

lovely staff. comfortable beds. good wifi.

the wifi is super slow

wifi was great

extra charge for wifi.

unfortunately the wifi was not working and the quilt was a little light weight.

i had difficulty accessing the guest wifi in my room although l could access the public wifi

ich i didn't),

in the room is fine except that there is no free wifi connection in the room

wifi speed. quiet rooms.

free wifi

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

wifi could have been better as it kept dropping out and little chance to work in the room as would

wifi was poor in our room so it would be tough to conduct business from your room.

the other negative was the wifi, not great to say the least, not what you expect in a fabulous hotel

great gym and food, wifi's good as well so i could work throughout the day

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

the breakfast was excellent. lovely bar and lounge to relax in before going out.

very friendly and helpful family staff team who accommodated an early check in to enable us to get changed for the wedding

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

bar has wonderful selection of whisky

ample parking and good wifi signal

nice comfortable room, good wifi i would use again

good reception wifi in all areas

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

capable wifi

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

the receptionist and bar lady were to be commended for the spirit and kindness

no late bar for residants on a sunday

staff were grill, bar prices excellent, food good

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

free wifi was good and allowed me to work from my laptop

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

noi wifi in rooms only at lobby.

wifi was good

no wifi in rooms only in main reception areas

we ate in the bar and the food was great

we weren’t able to try out the food because the bar was so busy,(sat night

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

lounge bar very comfortable and great value

customer service, cleanliness early check in and tartan carpet

reception in manned had to walk around to hotel bar to get a member of staff to check us in

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

no restaurant or bar for breakfast and evening drinks

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

bit sad going through a bar to meet the staff

breakfast was on room price and was very good fresh and plenty to choose from

night and the bed and pillows were super comfortable and i didn't hear any noise at all from the bar below, just a bit of noise from the traffic outside but this quietened down after rush hour

also very good breakfast

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too

friendly clean great breakfast

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

requested for an early check in and my request was taken into consideration

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

the bar prices

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

bar area, food was reasonably priced & very nice

delicious breakfast

i thought breakfast was included but it was not.

friendly helpful staff, lovely breakfast

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

the breakfast choice was good and the service efficient and friendly

lovely bar for pre drinks

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

bar staff very good and chatty

also next to a noisy laundry room

loved the kitchen area downstairs, although we didn't use it

great that there is a kitchen with fridge and also a basic breakfast provided

great setup and the kitchen area was excellent for a wee chat with other guests

amazing building loved the wee kitchen you could use in morning

the kitchen was well equipped

gave us a late check out to 12 at no extra charge

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

staff were brilliant, so helpful. great breakfast comfortable beds

the staff were really friendly and helpful. freshly cooked breakfast

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

wifi works great

fab breakfast and comfortable bed good wifi

the wifi was quick enough for me to watch netflix when i returned of an evening

wifi band in our room

there were some wifi issues for few hours

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

lack of supplies in room. no glasses or bar of soap.

quite noisy from the bar across the street and a lot of traffic

a little disappointed in the food bar below the hotel

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

wifi was a little slow

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

getting wifi set up wasn't clear

wifi was very poor, non-existent at times

very quirky with the record player and the bar open till midnight

great staff range of beverages in the room and lovely breakfast in the morning

the reality was a selection of processed food, bar a bowl of fruit

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

the staff were really nice. the room was a great size. the wifi was excellent.

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

new executive bedrooms good wifi free parking

some tv channels not connecting aerial issues or wifi

coffee at breakfast.

location to the hydro, bar staff and swimming life guards were great with the kids.

the gym is really good with awesome machines

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

was nice lovely bar and grill & great facilities

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

the triple room is perfect for a single parent with two kids

not really suitable for young kids

good breakfast...and early check in...

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

also we had trouble getting a wifi signal in our room

wifi was very good, both for personal devices and a work laptop

the quality of the wifi needs work

wifi was very slow and traffic from the main road could be a problem

location. wifi. space. parking. restaurant.

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

breakfast was amazing

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

as clean and stylish, perfect for us and our dog breakfast was amazing

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

breakfast comfortable room with nice design touches good river views late check out at 12

excellent location. comfortable room. brilliant breakfast. friendly staff.

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

breakfast excellent ...great variety

very comfortable bed, gym, buffet breakfast with healthy options.

late check out time as standard and good selection at breakfast

i also love that it has a few facilities like the gym

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

late check out is always a good thing after a late night

pool table and gym available in the hotel

close to the hydro, clean rooms, friendly staff, bar open till 2am.

early check in and also early into breakfast as well

superb atmosphere. clean and organised common area. early check in.

wifi was diabolical, kept dropping out if signal, found this very frustrating as i had a lot of

nothing it was great. perhaps better wifi.

the wifi didn't work and there was no phone signal

wifi great, fixtures quality, plenty free parking, not too big a hotel.

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

staff excellent very clean very comfortable good late check out

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

not much! fridge in the room would have been useful as there’s no bar at the hotel.

staff was so friendly and absolutely fantastic with the kids

location, free parking, friendly staff, late check out.

next to bowling centre, cinema, casino and some restaurants

great breakfast

staff, clean & spacious room, great city views, awesome breakfast, good location, good shower, 12 o'clock checkout, free

wifi very inconsistent, known problem

wifi signal not so good in the room

wifi could be better

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

a couple of issues with the wifi but no real problems.

the bar lacked atmosphere and poor choice of beers on tap

the bar closed early

the bar and restaurant weren’t open

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

no laundry facilities but this is a very minor point.

the staff were okay but they briefly lost my laundry

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no free wifi in the rooms.

having to pay for wifi 3 pound every where i go now a days wifi is free

the wifi was not working at all

no free wifi in room

wifi not available free

own issue in that part of the hotel) and we

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

the desk and free wifi was a plus

one staff member helped me sort the wifi on my child's medical device

t requiring signing up for something)

bad wifi reception

neat maintenance and high speed wifi

room was a decent size, shower was amazing, fee wifi is always a bonus

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

family rooms spacious and very comfortable with wifi

good standard of wifi

the wifi is free and fast too what's more to ask

free wifi and lift to all floors

wifi

the wifi connection

wifi very slow, disappointing

friendly staff, location, parking, wifi, clean room and comfortable bed.

location tv and wifi was good breakfast and bar food were good

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

wifi not secure

staff, good location, nice modern hotel, good wifi

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

sofa on left hand side of bar area opposite windows wasnt that comfy imo

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices, but i got it working

rates, location, clean and comfortable rooms, free wifi, friendly staff

wifi and casting to tv was an added benefit

the room was very comfy with adjustable ac/heating, a chrome cast on the tv, free and very fast wifi and a bathroom with loads of handy spaces for all your stuff, not to mention the brilliant

excelent location! great breakfast!! good wifi

wifi wasn't great

amazing bath , amenities, good wifi, good location

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

slow wifi internet speed

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

for price this was superb as cracking breakfast thrown in also which was really nice

10/10 room lovely and gym perfect

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

comfy bed, complimentary treats, beautiful breakfast, fabulous service, great staff, everyone of them i met were so pleasant

not a problem will 2 kids who were up then, but could be an issue for some

also was very happy with the option for late check out as our flight home was very

option for 1pm late check out

we also took advantage of late check out which allowed us to ease into the next day

only one room key worked we paid for late check out and was woken by cleaner at 11am

the blind was black out which helped keep the sun out in the morning concidering we had late check out

staff, facilities, location & gym - will definitely return :-)

hotel itself was clean modern and breakfast

ileda checked us in and we got an early check in which was great

later that evening at the bar her, katherine, and bethany greeted us with smiles

price point - great checkout time and procedure - staff are helpful, kind and friendly - breakfast available with wide range of

fast wifi is available too free of charge

the free wifi facilites were easy to connect to. additionally it was in a good central location.

but im was not offer wifi though i paid for it

workstation and wifi excellent to work remotely

wifi not the best for doing work

wifi in my room was spotty.

water pressure was not good at all. wifi was weak in the room

the air conditioning was very loud and the wifi

an) was very very slow.

the wifi didn't really work, there was no water provided with the room

massive comfy bed - best shower ever - huge flat screen tv with sky movies and sports - wifi was great - staff lovely - discounted parking in multi storey just round corner - fab location

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty perfect

wifi dropped occasionally and didn't always connect straight away.

great location, excellent room, wifi/tv superior to any other hotel and a free rubber duck!!

wifi was free and worked very well

all loved the full look of the hotel, the smart side of thinking were a massive hit with the kids

liked having an option to send out laundry

only flaw is you can’t have kids in lounge after 8

bar, gym and bowling alley in hotel

and even rollerbowl thing for 2 kids

instead i was offered an early check in as my room was ready

bedroom was lovely and kids loved the bunk beds

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

quick efficient & early check in

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

wifi was spot on

comfortable bed, high speed wifi, taste good breakfast

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

effective wifi in bedroom & public areas

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

slightly dated but had all extras, easy wifi

poor wifi

this time wifi reception in room was very weak

wifi needed to be continually signed into

fergus was able to connect my devices to the wifi

7) but fine elsewhere.

wifi only available in public area, not in bedrooms.

wifi was not working in the rooms, only in the reception

wifi was a little temperamental, but the place was busy.

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

everything - great room, wonderful staff and 24/7 bar and food facilities

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

food and bar both met our needs late evening after nights at sporting events

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

put in had a narrow door

location is perfect as is the wifi

in-room wifi can be a bit temperamental

e under more negative) and was also such a nice and

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

great hotel bar - atmosphere and good people

large bar and lobby area, very stylish and nice to sit and chat with family

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

room was great, and the bar service was very good at handling my request for ginger slices for my gf who was having stomach

the bar and the reception area are also lovely

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

early check in

clean and convenient and good staff and early check in

wifi is easy to access and works well, beds comfy and extra pillows provided if

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

free wifi, lovely toiletries and absolutely spotless

good wifi and simple to connect to

wifi not clear where it was

booked the wellness suite and managed to get the spa to ourselves for the hour

the toilet was spacious and the rainfall shower was excellent

spa and gym were excellent, the staff were very friendly and helpful

arrival male receptionist was rude re enquiry about early check in

wee spa nice and relaxi g staffvery helpful and friendly nothing was a problem

breakfast was excellent

played pool in the bar the morning after and also had breakfast

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

was super friendly, such a great value with breakfast included

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

also was not advised at check in wifi

wifi was terrible, stopped trying to use it in the end

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

you only get one hour of free wifi so i had to use my 4g.

clean, quiet, friendly personal, good breakfast and wifi.

good service in the very comfortable bar and the amazing tasty plentiful breakfast the next morning

loved room size. very comfortable bed. staff in bar & at breakfast really good.

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

the breakfast was excellent even for the kids the choice was very good

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

free fast wifi

no wifi

tv wouldn't connect to the wifi

wifi in room was a little hit and miss.

rooms were clean, nicely decorated, the shower was great, good tv and wifi

the kitchenette was a great addition

kitchen facilities, good gym, down stairs the assortment of games to play , the front desk staff were very nice , also super

a thank you to the reception lad who was welcoming late at night and sorted me an early takeaway breakfast for an early flight departure

apartment is decent size, suitable for families with kids, kitchen is well equipped

having a little personal kitchen was very handy

never used the wifi as 4g was strong

reliable and fast wifi

the air conditioning units outside the window very distracting, plus we could not get very good wifi reception although it showed as being available on my phone i could not use

location. cleanness. wifi. complement drinks daily

lovely staff and really clean and free wifi and mini bar in room

relaxing really nice room lobby and bar were really nice great staff and breakfast was

bonus of breakfast and a single room for me plus drink voucher it was my mums 87 birthday going to stricktly

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn’t informed that you stop selling

very clean through out. lovely breakfast. very friendly staff.

the price of the drink is expensive could see why bar empty

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

beds were comfortable, extra pillows available in the wardrobe, wifi was great, and so was the ac

decent sized twin room, comfy beds, free wifi, friendly staff

friendly stuff, great coffee, free wifi, breakfast included in the price, great location, clean rooms

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

room is a little cramped for space, and wifi is really poor.

no wifi in rooms, very poor signal. mattress and pillows too firm

the wifi connection was terrible

i couldn't find any safety or welcome information in the room, or any wifi code

the wifi and television remote didn't work.

just a few noisy young people in the bar spoilt it slightly.

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

managed to get an early check in and later check out

the 24 hr bar service, friendly staff and although small room was cosey.

staff, great breakfast, small reception bar great,great location also an early check in due to room being available which was brilliant

- no self catering or kitchen area, so if you’re backpacking / riding and arrive with your own food, you don’t know

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

there are laundry services on premises [ 5pm to 9pm daily; £2 wash £2 dryer - payment by card only ]

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during the day

if there was a kitchen i didn’t see it. but clean large bathrooms

lot of dust in the room, wifi connection to the tv was rubbish and couldn't watch any tv as it kept skipping and lagging

tv wouldn't link up to the wifi so i couldn't watch netflix or anything and didn't want to go ask for help as it was late

the room had its own wifi connection

loved the luxurious feel of the hotel, attentive staff and stunning roof top bar package add ons offer exceptional value for money

this hotel is amazing roof top bar and cocktail bar downstairs

wasn't any information pack in the room about wifi or times for breakfast etc

wifi was bad

wifi was strong and location was very convenient

location, friendly and helpful staff. wifi. clean.

the wifi was good, very fast