the bar ladies were beautiful and amazing

bar comfortable & friendly

music from bar was loud in the bedroom until it stopped at midnight

locals in bar very friendly and helpful

the bar was well stocked

wifi wasn t great, and i struggled to get signal using data

good wifi

wifi problems meant no internet access in my room, but staff were really helpful in finding

wifi could be better

a couple of issues with the wifi but no real problems.

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

just the network for wifi in the room only negative thing to say

room struggled to reach a wifi connection; we informed the reception of this several times and, although they tried, nothing

poor signal and wifi. the property is cashless too.

were no information about free wifi

struggled with maintaining wifi connection.

the wifi was poor and sluggish

wifi didnt work much , television kept flickering from station to station , pool was closed and

wifi signal was poor i was in room 5 i had to sit at the door to pick the wifi up

the room was also a little warm at night and the wifi didn't reach very well, although we were the last room at the end of the corridor

in room did not open without the handle falling off which was kind of annoying and also the wifi did not work in our room

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

the wifi didn't work and there was no phone signal

the lodge was great,comfy beds,hot tub excellent..wifi reception great.

wifi was awful

unfortunately the wifi was not working and the quilt was a little light weight.

wifi was awful. tv controls impossible to understand and no guidance in room.

the bar was clean, reception was extremely helpful and the wifi was satisfactory

extra charge for wifi.

lovely staff. comfortable beds. good wifi.

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great, very clean and very convenient to the airport

wifi was not great didnt work in my room

ich i didn't),

in the room is fine except that there is no free wifi connection in the room

free wifi

was super friendly, such a great value with breakfast included

lady at check in, in the bar area was just the best

played pool in the bar the morning after and also had breakfast

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

to do with the hotel but other guests making loud noises in the early hours, kids shouting

early breakfast was nice to catch an early flight

the breakfast selection could be more creative

having a sign saying order at the bar would be helpful

nice restaurant bar area to relax in

they have a bar that specializes in whiskey’s

great breakfast. nice selection, well prepared and seved. very welcoming hospitality.

very good leisurely breakfast in the beautiful dining-room and we were also able to sit in the lovely lounge to read on

breakfast was included but we did not partake

at the bar you could taste whiskey from a wide variety of distilleries

wifi was not great

i was in the last room and because of the distance i kept dropping out of the wifi.

facilities were older but well cared for, welcoming, clean, comfortable, good wifi, plenty of parking and close to many sites

wifi in the room was variable

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

wifi was excellent too

free wifi was good and allowed me to work from my laptop

noi wifi in rooms only at lobby.

no wifi no spa/pool

great setup and the kitchen area was excellent for a wee chat with other guests

great that there is a kitchen with fridge and also a basic breakfast provided

amazing building loved the wee kitchen you could use in morning

we went downstairs to explore and found the kitchen and dining area again everything you could need - proper wine glasses and flutes, crockery

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

the bar prices

bar area, food was reasonably priced & very nice

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

great bar menu and again staff offered great service

wifi network was very weak

we had wifi connectivity issue in our room 201 and 203... very poor signals

just a little thing, wifi reception was not the greatest in the room

wifi was poor in our room so it would be tough to conduct business from your room.

great gym and food, wifi's good as well so i could work throughout the day

wifi service very poor

wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

i couldn't get the wifi to work.

plenty of free car parking the free wifi was excellent

great park and fly hotel. friendly staff, good wifi in room.

for overnight stay after landing at glasgow airport then drove home next morning after a lovely breakfast

all of the staff were very friendly and helpful, that includes the staff in the bar and restaurant and also the really helpful chambermaid

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too

super clean, great food and bar downstairs, neat beer garden, and outstanding and friendly staff

both dinner on the first night we arrived then on the following mornings for breakfast menu inspired us to try different food when returned home

within minutes of our arrival we were all chatting in the bar with some friendly locals

food was delicious (evening meal and full scottish breakfast)

good breakfast, isolated village location. friendly staff especially lisa

hotel was not worth price paid, which was likely inflated due to the open golf at troon

breakfast was well serviced , dinner was excellent service was great , service of staff was

really liked the quirky story behind the douglas hotel and the early check in

cooked breakfast the largest i've ever had, made with quality ingredients and perfectly cooked

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

had difficulty finding the room from the bar because it's marked as a toilet

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

perfect location for the golf course. breakfast was fabulous.

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

no late bar for residants on a sunday

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the receptionist and bar lady were to be commended for the spirit and kindness

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

comfortable bed, high speed wifi, taste good breakfast

wifi was spot on

effective wifi in bedroom & public areas

food, comfy bed, clean and tidy helpful staff, fast wifi, food a little pricy, but room rate

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

nice comfortable room, good wifi i would use again

stayed 3 times now & never been able to connect to the wifi yet

good reception wifi in all areas

the hotel also offers free wifi but it was very difficult to connect and we had to rely on 4g instead

no restaurant or bar for breakfast and evening drinks

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

clean and modern, attached bar very good, unfortunately don’t do food.

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

lounge bar very comfortable and great value

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

helped me with a late check in as my flight got in late

decent bar downstairs

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

2 rooms for 4 adults

wifi didn't always have a good signal

) disapointing

wifi could have been a bit better.

wifi wasn t good. the signal was weak and couldn t really use it much.

free wifi

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

it was cosy and very convenient. restaurant and bar also nice.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

the check-in was in the bar and restaurant area.

wifi was a little unstable

inexpensive accommodation, wifi worked well, parking on-site

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

good wifi. great location. cheap. cheap bar.

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

handy when you have kids with you

even have a dining table which was great for the kids to sit and do activities and eat their snacks

the rooms very lovely and the staff was so helpfull and there bar area was lovely too

with all the things for kids, this was concerning

only thing girl on bar kept taking to reqular and kept us waiting for while till she finished her conversation

breakfast the next morning was delicious and generous with both a continental selection and a hot

the moment we arrived, staff were friendly and accompanying, helping us to find a table in the bar where our baby monitor would reach from our room above

a bit noisy the day we stayed but it was a full house with kids so that makes sense

next to the boat trips to loch lomond and right next to a beautiful park

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

we got an early check in and a late check out

we would have cancelled sooner but our kids were exhausted by the time we got to the room

we got an early check in and a late check out

requested for an early check in and my request was taken into consideration

wifi was very slow and traffic from the main road could be a problem

location. wifi. space. parking. restaurant.

the quality of the wifi needs work

wifi was very good, both for personal devices and a work laptop

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

beautiful room lovely breakfast and friendly staff x

stay was magnificent the only downfall was the cafe and bar ect were not open

the breakfast choice was good and the service efficient and friendly

are a family of 4 with 2 kids of 9 and 6

breakfast was great , staff lit the fire for us so it was warm ams cosy .

was very clean and i like their swimming pool also their staff are helpful and friendly

used the pool which was a bonus facilities were

gym restraunt

pool and spa facilities great

gym , swimming pool , restaurant/pub

wifi could've been better

getting wifi set up wasn't clear

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

wifi was very poor, non-existent at times

wifi was a little slow

most staff were helpful, early check

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

and the bar especially the front area where you have an excellent view of the street and can people

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

nice bar area

food was also terrific, and the bedroom was very nice indeed - great bathroom

our tv couldn t connect to wifi which was also different to our last visits

are very spacious and comfortable, breakfast is great, wifi works pretty well, the bathrooms are clean and very spacious too, the tvs are around 40in and

great room, brilliant facilities and the wifi was great

the amount we paid was there was no fridge or ice machine, the tv in the bed didn t connect to wifi or wouldn t let us watch netflix etc

fab breakfast and comfortable bed good wifi

wifi works great

wifi band in our room

it was excellent value for money and included breakfast and free wifi in the price

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

quite noisy from the bar across the street and a lot of traffic

well maintained and good value for money, also made a phone call in the morning for a late check out at short notice and this was no problem atall staff were lovely aswell stayed here a

unfortunately the bar was closed

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

lack of supplies in room. no glasses or bar of soap.

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

very quirky with the record player and the bar open till midnight

breakfast was amazing

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

the wifi was really bad

free wifi

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

the staff were really nice. the room was a great size. the wifi was excellent.

bad wifi connection

great breakfast in the morning

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

late check out at 11am also meant a leisurely pack after breakfast

clean comfy bed nice room excellent breakfast and staff very helpful great location

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

girl helped us out with an early check in.

the triple room is perfect for a single parent with two kids

not really suitable for young kids

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

bar service could have been better, but that's not a criticism

staff, breakfast, gym

be a bit picky but the carpets in the rooms are weird, almost feel more like rubber gym mats than carpet

beautiful clean hotel with beautiful breakfast.

breakfast was spot on and location was perfect and the evening meal me and the wife had was

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

location and convenience of hotel having ev charging stations

early check in available, friendly staff, great rooms and clean. would definitely come again!

comfy bed, lovely breakfast and friendly staff.

dinner and breakfast were both lovely

great to find laundry facilities

i also love that it has a few facilities like the gym

fruits lonely, kids liked waffles

my two kids enjoyed the stay and the staff made them feel special

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

kids menu was perfect for my son though at a decent price

great to have a gym, pool table, table football and a photo booth too

gym facilities could be improved

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

pool table and gym available in the hotel

location, fun atmosphere and late check out

the wifi in the room simply did not work

room could have used a comfortable chair and wifi

it does not have a lift, refrigerator in the room or basic hotel information in the room, such as wifi password, etc

bar service, restaurant service. wifi was excellent.

cooked breakfast is well worth paying the extra

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

no time to use the tv or wifi

i didnt use the wifi so didnt comment on

asked for late check out on booking but didn t stay because if this

parking not great, carpark full and street parking limited.

it was quiet and warm and lovely bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

lovely wee bar next door that serves nice food

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

lack of a lift and bar facilities.

staff excellent very clean very comfortable good late check out

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

close to everything we needed and plenty of pubs around and a nice casino across car park

breakfast available at extra cost if not already in your

great eating, casino, bowling,

nice rooms, great facilities, nice little breakfast, great location, perfect for what we

extremely clean. staff extremely accommodating. breakfast superb.

no wifi working. no tv programs on tv.

please put wifi signal password in rooms

no wifi details in room shower needs to sit in bleach tv downstairs had pixel damage .

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the evening as my mobile signal was extremely

wer intensity) wifi of the bar worked

poor wifi connection, but not that much of a problem to me

down by very poor wifi

staff were very friendly and welcoming, room was very comfy and wifi was great for working from

easier acess to wifi

wifi signal was not as strong as i would have liked

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

receptionist and helped with early check in

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

paying 10 for wifi in this day and age. especially considering the price of the hotel.

push to pay for wifi.

no free wifi in room

wifi not available free

no free wifi in the rooms.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

the staff were okay but they briefly lost my laundry

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no laundry facilities but this is a very minor point.

good wifi throughout

wifi

bandwidth of wifi

the wifi is free and fast too what's more to ask

wifi not great but everything else great

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

own issue in that part of the hotel) and we

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

the desk and free wifi was a plus

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

excellent value for money. nice and clean. wifi is very good.

the wifi could have been a bit quicker but i managed.

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

bad wifi reception

t requiring signing up for something)

location tv and wifi was good breakfast and bar food were good

wifi very slow, disappointing

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

free good wifi

price on some of the food thought it was quite expensive and not being able to connect wifi to playstation and the fact the sofa bed wasn't cleaned properly found a towel in

wifi and casting to tv was an added benefit

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

was slightly cold and could have done with an extra blanket, and wifi was hard to sign into on some devices, but i got it working

rates, location, clean and comfortable rooms, free wifi, friendly staff

excelent location! great breakfast!! good wifi

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

staff, good location, nice modern hotel, good wifi

wifi not secure

bed was so comfy we paid for a late check out

gym great too

breakfast options were wide and filling

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

room, lovely decor and a really comfortable bed, lovely staff, nice gym and a nice breakfast menu

breakfast was lovely, great location and handy having a gym on site.

when we asked about wifi we were advised you had to be a member only to connect

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

wifi wasn't great

slow wifi internet speed

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

nice gym and café

breakfast and breakfast room was excellent

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

many cardio machines in the gym (we do enough walking in the city) always add more weight lifting machines instead of cardio

clean, good location, early check in.

very comfortable beds good location plenty of choice at breakfast staff are very helpful

efficient and great staff , appreciated the late check out

would have been great if the hotel have coin / self operated laundry as the next available self operated laundromat is a distance away

the layout was really good and the bar area was very relaxing

he was great with the kids and definitely made our stay memorable for them

location brilliant, nice staff, room, bar area, all very good standard.

ileda checked us in and we got an early check in which was great

great location, friendly staff and the gym was well equipped and very clean

friendly and helpful staff. fairly spacious, comfortable large bed. late check out.

staff were amazingly polite and early check in was no problem