good breakfast, isolated village location. friendly staff especially lisa

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

hotel was not worth price paid, which was likely inflated due to the open golf at troon

within minutes of our arrival we were all chatting in the bar with some friendly locals

the bar and restraint was there if need

the room was also a little warm at night and the wifi didn't reach very well, although we were the last room at the end of the corridor

wifi signal was poor i was in room 5 i had to sit at the door to pick the wifi up

wifi didnt work much , television kept flickering from station to station , pool was closed and

the wifi is a little slow.

struggled with maintaining wifi connection.

wifi very inconsistent, known problem

wifi problems meant no internet access in my room, but staff were really helpful in finding

a couple of issues with the wifi but no real problems.

wifi wasn t great, and i struggled to get signal using data

excellent wifi signal in room and throughout hotel,which is something you do not always get at some hotels

the wifi was slow, the fan in the bathroom didn't work and the shower only ran boiling hot.

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

comfy spacious room, good shower, good wifi signal, evening meal was good too.

effective wifi in bedroom & public areas

comfortable bed, high speed wifi, taste good breakfast

great bar menu and again staff offered great service

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

bar area, food was reasonably priced & very nice

the bar prices

staff are very friendly and very attentive , a lovely public bar and very friendly locals

bar comfortable & friendly

locals in bar very friendly and helpful

tea making facilities in the room, bar downstairs

the bar ladies were beautiful and amazing

music from bar was loud in the bedroom until it stopped at midnight

at the bar you could taste whiskey from a wide variety of distilleries

staff, room, food, in house bar everything

gardens are so beautiful, can’t wait to return with the kids

time spent in the wee bar with a wee dram was the perfect note to wrap up a fabulous trip to glasgow

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

staff were really helpful and friendly. nice bar and restaurant

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

for overnight stay after landing at glasgow airport then drove home next morning after a lovely breakfast

friendly clean great breakfast

all of the staff were very friendly and helpful, that includes the staff in the bar and restaurant and also the really helpful chambermaid

ok not keen on buffet breakfast also wifi poor tv kept freezing and poor water pressure - when i mentioned these things at reception on

the decor and lay out is so beautiful. big car park. great wifi. staff were lovely!

wifi connectivity was brilliant

friendly staff, cosy rooms, nice location, free wifi, excellent dinner menu.

very noisy, wifi was rubbish,

the wifi didn't work

wifi speed. quiet rooms.

wifi was not free. 3 to get streaming quality. not a lot, but why not just include it?

i had difficulty accessing the guest wifi in my room although l could access the public wifi

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great, very clean and very convenient to the airport

were here for one night, the wifi didnt work and there was no answer on the reception

lovely staff. comfortable beds. good wifi.

extra charge for wifi.

business centre facilities and wifi good

unfortunately the wifi was not working and the quilt was a little light weight.

great room, brilliant facilities and the wifi was great

our tv couldn t connect to wifi which was also different to our last visits

wifi could be better

azing shower), wifi was good etc

the amount we paid was there was no fridge or ice machine, the tv in the bed didn t connect to wifi or wouldn t let us watch netflix etc

early breakfast was nice to catch an early flight

to do with the hotel but other guests making loud noises in the early hours, kids shouting

nice restaurant bar area to relax in

so we arrived and the air conditioning leaked all over the kids bed

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

lounge bar very comfortable and great value

breakfast excellent and the meals at the bar first class

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

we weren’t able to try out the food because the bar was so busy,(sat night

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

wifi service very poor

wifi is dreadful. intermittent at best. still only one lift working - that's about 2 years now!

wifi really poor in room

no wifi in my room

i couldn't get the wifi to work.

i was trying to watch the football on sky go but the wifi was too slow .

wifi open, not secure

tea making facilities, tv and wifi

the room was equipped with a television set and wifi, and the beds were clean and comfortable

wifi in room

there was no note of a wifi password anywhere in the hotel or my room and my phone did not register a

i didnt use the wifi so didnt comment on

no time to use the tv or wifi

the food at breakfast was amazing and in generous quantities

staff were friendly, bar was good, breakfast was very good. parking on site.

), also room was really warm even with fan blasting the whole

in room did not open without the handle falling off which was kind of annoying and also the wifi did not work in our room

the lodge was great,comfy beds,hot tub excellent..wifi reception great.

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

wifi was very poor in lodges and almost non existent

approximately to main bar nd eateries

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

ideal location but bar closed a little early 11pm ;-(

bar closes at 10 which is a little early but not sure if that’s just because of covid

bar manager jamie who checked us in was extremely pleasent and helpful

the wifi in the room could've been better.

wifi was good in the dining area but practically non existent in the bedrooms which was

wifi a tad slow for business users in the ground floor accommodation.

food is great, very nice room, the wifi in the rooms is a bit iffy, apart from that, you cannot find any better

very friendly and welcoming; the room was very spacious, clean and tidy easy to connect to the wifi also great to be able to open a window, also a water fountain at the end of the corridor with

the room was immaculate with no faults and included coffee and tea as well as strong wifi

wifi is very poor

wifi, could be better

wifi signal wasn't great.

was so comfy and room was a good size, wifi and smart tv were brilliant additions, breakfast next day was better than expected and all

really liked the quirky story behind the douglas hotel and the early check in

wifi was good

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

no wifi in rooms only in main reception areas

wifi was excellent too

wifi was terrible and we were working in glasgow so we really needed wifi most of the time

although the beds were very large the mattresses were pretty hard the free wifi was very slow

we battled with wifi signal but that may have been due to location of our room

good evening meal and breakfast and room was a good size and comfortable and wifi worked

wifi came and went but reception told me it was being fixed.

wifi was free and a good 5mbs in our room on the second floor

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

room struggled to reach a wifi connection; we informed the reception of this several times and, although they tried, nothing

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

just the network for wifi in the room only negative thing to say

poor signal and wifi. the property is cashless too.

wifi service, it kept dropping in the room

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

wifi was poor in our room so it would be tough to conduct business from your room.

just a little thing, wifi reception was not the greatest in the room

we had wifi connectivity issue in our room 201 and 203... very poor signals

wifi was very slow and traffic from the main road could be a problem

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

also we had trouble getting a wifi signal in our room

wifi was very good, both for personal devices and a work laptop

location. wifi. space. parking. restaurant.

best hotel we've been to in a long time & will definitely be rebooking to come back with the kids during summer holidays

a workman was working on door when i turned up and was back when i was leaving if i never had kids with me i would not have stayed i would have went 2 another place or came home u had 2 sit on

so convenient to everywhere we needed, golf courses and the pub!

small apartment had everything we needed the kids loved the garden staff were very friendly and helpful amazing value for money decor was lovely

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

friendly staff, nice pool and gym. friendly staff kids menu.

we enjoyed using the pool and spa facilities on the day of check-out

we upgraded to a club room, so got to use the gym and spa facilties, which were great (although the steam room was super hot

great staff, excellent gym and decent breakfast.

amazing staff. all from front desk to spa and restaurant were excellent

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

large comfy bed. free wifi. good view.

wifi was very poor, non-existent at times

we didn't get the wifi password

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

great setup and the kitchen area was excellent for a wee chat with other guests

the kitchen was well equipped

loved the kitchen area downstairs, although we didn't use it

we went downstairs to explore and found the kitchen and dining area again everything you could need - proper wine glasses and flutes, crockery

tasty breakfast

the hotel was lovely and breakfast was amazing.

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

lovely modern room and very kind staff. the bar was cosy for us too.

overall a very great overnight stay with the kids, thanks

comfy bed, lovely breakfast and friendly staff.

breakfast was great and the hotel location for the show we went to was perfect.

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

bar was great and outside seating by the river

breakfast arrangements

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

breakfast is very good

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

breakfast was spot on and location was perfect and the evening meal me and the wife had was

bar service could have been better, but that's not a criticism

lovely welcome from the hostess behind the bar when we arrived

lady at check in, in the bar area was just the best

room spotlessly clean and the breakfast was perfect to start the day

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

wifi was rubbish and couldn't connect to house wifi

shower not the best wifi poor

ample parking and good wifi signal

nice comfortable room, good wifi i would use again

staff, location, room the breakfast was such good value.

continental breakfast was spot on

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

great choice for breakfast & the staff were so helpful

staff was so friendly and absolutely fantastic with the kids

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

no late bar for residants on a sunday

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

the late check out time was good as the weather wasn't nice

min booking to be near hospital, michelle at the reception and bar could not have done enough for us, great room, great staff

had emailed in advance about early check in and was told to ask on day of arrival

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

late check out is always a good thing after a late night

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

get wifi in our room (well it was very intermittent) (-)wifi code written on paper when room key issued (+) wifi was fast (-)wifi would not work in dance studio (-)wifi....it was useless! (-)very weak wifi (+)rooms are comfortable and clean. wifi is good room service food was good. (-)wifi was not found in the o2 net (my husbands bt nrt had no problems), wifi wesk in our room. (-)menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work with a vpn connection, your (-)wifi was a bit dodgy and i had to it in the corner of the room to get a reliable signal strength

the highlight was definitely the spa it was clean, relaxing, and very well-maintained

loved it all, swimming star bucks coffee. had little play bit for kids

food in restaurant amazing, breakfast great choice and tasty with added bonus of having room service-much appreciated after a late night

rooms are comfortable and clean. wifi is good room service food was good.

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

offers every comfort, spacious and clean rooms, excellent views of the city, and a well-equipped gym on the first floor

good little gym as well

got an extra hour for late check out

relaxed atmosphere, friendly and helpful staff, good food. wifi included

wifi very slow

wifi was awful

wifi logged out after an hour and was slow

the value for money was poor room smelled of cigarettes wifi didn't work cold in morning

wifi band in our room

it was excellent value for money and included breakfast and free wifi in the price

fab breakfast and comfortable bed good wifi

clean room, comfortable bed, great bathroom, fast wifi

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

unfortunately the bar was closed

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

quite noisy from the bar across the street and a lot of traffic

a little disappointed in the food bar below the hotel

went to bar next door - never consumed alcohol but soft drinks were good

new executive bedrooms good wifi free parking

the staff were really nice. the room was a great size. the wifi was excellent.

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

some tv channels not connecting aerial issues or wifi

glasgow is unheard of) nice lobby

not really suitable for young kids

girl helped us out with an early check in.

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

great breakfast!!! local park close for kids.

location and early check in was appreciated

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

good breakfast choice

the reality was a selection of processed food, bar a bowl of fruit

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

the breakfast is generous and delicious

early check in and 12pm check out

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

the tattle scones on the breakfast bar were very very tough.

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

breakfast was great , staff lit the fire for us so it was warm ams cosy .

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

and the bar stayed

large comfortable room, very good breakfast, nice bar and friendly staff

fact that there is a bar with small food selection is great too

the wifi is free and fast too what's more to ask

good wifi

good wifi throughout

family rooms spacious and very comfortable with wifi

the room service was prompt and the wifi was great.

no restaurant or bar for breakfast and evening drinks

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

bit sad going through a bar to meet the staff

no free wifi in room

no free wifi in the rooms.

wifi was free and we didnt have breakfast

push to pay for wifi.

wifi not available free

wifi and inroom air conditioning would be a nice addition.

wifi was not great

wifi in the room was variable

i was in the last room and because of the distance i kept dropping out of the wifi.

wifi wasn't good in the rooms.

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

lovely wee bar next door that serves nice food

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

not much! fridge in the room would have been useful as there’s no bar at the hotel.

we had a nice stay though, restaurant and bar onsite are both great

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

and the bar especially the front area where you have an excellent view of the street and can people

location was perfect, rooms were clean and got early check in

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff were really friendly and helpful. freshly cooked breakfast

staff were brilliant, so helpful. great breakfast comfortable beds

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

late check out at 11am also meant a leisurely pack after breakfast

breakfast was good and friendly staff

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

the bar and restaurant weren’t open

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

the bar lacked atmosphere and poor choice of beers on tap

were fantastic, lovely service, and they even arranged for me to use gym facilities early in the morning when opening up at 7

if you golf, it must be paradise

com) the kitchen in the lodge was very well equipped and an additional bonus of milk, cereal, pain au

views food staff lodge amazing golf course brilliant

restaurant and bar are stunning and very opulent

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

rates, location, clean and comfortable rooms, free wifi, friendly staff

wifi worked well

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

a laundry room or a place to dry wet clothes would be nice.

no cooking, towels, must be bought, no laundry.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no laundry facilities but this is a very minor point.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

the desk and free wifi was a plus

one staff member helped me sort the wifi on my child's medical device

own issue in that part of the hotel) and we

nice furniture - huge comfy bed - nice view - breakfast is ok - great location - very good wifi - nice

super comfortable bed, decent gym, friendly people.

room facilities and gym are good

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

hotel was clean and quiet - the bedroom ceilings were super high and the decor was fun for our kids

had breakfast in room, lovely and big hit with the kids

room was amazing and great layout to accommodate children my kids loved the bunk beds will definitely be back

staff in breakfast were fantastic

instead i was offered an early check in as my room was ready

lovely breakfast with lots of choice and very polite waitress

everything, especially the main bar area .

modern room which the kids loved (we had a triple room with bunkbed and double)

location in the centre of glasgow with great facilities a well stocked gym a top floor restaurant and bar with a function room the breakfast was excellent

kids loved it

clean, good location, early check in.

e the 7th floor bar and bowling as we simply booked for a night without the kids and listening to mum/dad on repeat, so once we got inside the room we didn’t leave until

incredibly cosy bed, free early check in and late check out (12pm)

staff always friendly ( we stay alot for gigs) and always clean and like the late check out.

excellent location, early check in. good check out time. lovely room.

we asked for a late check out, which was available hourly until 3pm at £10 an hour- what a bargain

great to have such a late check out at 12 even though we left

no wifi

location is perfect and the breakfast choices are very good; wifi connection is great too

wifi could be better

the free wifi was a great benefit

free fast wifi

i hate having to create an account to access wifi

neat maintenance and high speed wifi

bad wifi reception

room was a decent size, shower was amazing, fee wifi is always a bonus

t requiring signing up for something)

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

the wifi connection

wifi very slow, disappointing

free good wifi

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

friendly staff, location, parking, wifi, clean room and comfortable bed.

the facilities was also great; it had a laundry bar and a gym next door

the only thing i would suggest is a frying pan. useful for making breakfast.

clean room with kitchen facilities. central location

modern room, every facility i want including a gym, everywhere was spotless …

the apartment was well-equipped with lots of thoughtful touches: a fully stocked kitchen with a fridge, kettle, dishwasher, microwave, cooker, and coffee machine

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

staff, good location, nice modern hotel, good wifi

wifi not secure

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

sofa on left hand side of bar area opposite windows wasnt that comfy imo

the only negative is that the wifi did not function, neither in the room nor in the lobby.

wifi was a little temperamental, but the place was busy.

the wifi is a bit sketchy...

wifi was not working in the rooms, only in the reception

7) but fine elsewhere.