stayed 3 times now & never been able to connect to the wifi yet

good reception wifi in all areas

wifi was rubbish and couldn't connect to house wifi

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

wifi is now perfect, much improved since previous stay. staff are very helpful and accommodating

friendly staff debbie was very helpful and nice chap who works in the bar was helpful

the late check out time was good as the weather wasn't nice

amazing , especially the big guy on the desk with tattoos, proper gentleman, bar staff were brilliant, night porter

no late bar for residants on a sunday

the receptionist and bar lady were to be commended for the spirit and kindness

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

reception in manned had to walk around to hotel bar to get a member of staff to check us in

no restaurant or bar for breakfast and evening drinks

bit sad going through a bar to meet the staff

wifi was poor in our room so it would be tough to conduct business from your room.

great gym and food, wifi's good as well so i could work throughout the day

wifi was poor in the rooms but expected so didn't get as much work done as i would like but maybe

the other negative was the wifi, not great to say the least, not what you expect in a fabulous hotel

wifi could have been better as it kept dropping out and little chance to work in the room as would

really liked the quirky story behind the douglas hotel and the early check in

free wifi was good and allowed me to work from my laptop

wifi terrible, barely worked

no wifi in rooms only in main reception areas

no wifi no spa/pool

wifi was excellent too

wifi wasn t brilliant.

great park and fly hotel. friendly staff, good wifi in room.

wifi not working in

no wifi in my room

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

great setup and the kitchen area was excellent for a wee chat with other guests

we went downstairs to explore and found the kitchen and dining area again everything you could need - proper wine glasses and flutes, crockery

inside the hotel was nicely decorated and felt at home with communal lounge/kitchen/dining area

amazing building loved the wee kitchen you could use in morning

interior design welcoming cosy well equipped kitchen/ communal area spotlessly clean quiet lovely

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

the breakfast selection could be more creative

to do with the hotel but other guests making loud noises in the early hours, kids shouting

location and friendly staff. also the buffet breakfast was excellent!

myself and kids enjoyed breakfast ,room was super clean equipmed for what needed.

business centre facilities and wifi good

extra charge for wifi.

wifi was great

the bar was clean, reception was extremely helpful and the wifi was satisfactory

unfortunately the wifi was not working and the quilt was a little light weight.

the wifi didn't work

wifi speed. quiet rooms.

wifi didn t work in our part of hotel.

wifi was not great didnt work in my room

in the room is fine except that there is no free wifi connection in the room

it would be lovely to see more choice for vegetarians on the bar menu.

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

we got an early check in and a late check out

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

the lodge was great,comfy beds,hot tub excellent..wifi reception great.

), also room was really warm even with fan blasting the whole

wifi great, fixtures quality, plenty free parking, not too big a hotel.

wifi was diabolical, kept dropping out if signal, found this very frustrating as i had a lot of

the wifi didn't work and there was no phone signal

friendly helpful staff, lovely breakfast

breakfast

i thought breakfast was included but it was not.

spot on for the requirement of delivering my kids to uni

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

room spotlessly clean and the breakfast was perfect to start the day

played pool in the bar the morning after and also had breakfast

lady at check in, in the bar area was just the best

lovely welcome from the hostess behind the bar when we arrived

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

everyone that worked there was very friendly and helpful. good breakfast.

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

the staff was really nice and very helpful, good breakfast

breakfast was included but we did not partake

at the bar you could taste whiskey from a wide variety of distilleries

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

early check in was very useful and accomadated well.

room was clean and the receptionist was very friendly and helpful and even gave an early check in

most staff were helpful, early check

lovely bar for pre drinks

gave us a late check out to 12 at no extra charge

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

staff were brilliant, so helpful. great breakfast comfortable beds

staff were great. excellent breakfast. comfortable bed.

helped me with a late check in as my flight got in late

we weren’t able to try out the food because the bar was so busy,(sat night

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

lounge bar very comfortable and great value

decent bar downstairs

the breakfast was also

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

great breakfast, great grounds.

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

wifi and inroom air conditioning would be a nice addition.

i was in the last room and because of the distance i kept dropping out of the wifi.

facilities were older but well cared for, welcoming, clean, comfortable, good wifi, plenty of parking and close to many sites

wifi wasn't good in the rooms.

to wifi a little complicated

booked taxis etc for us and gave us an early check in to allow for getting ready for the wedding we were

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

good breakfast choice

breakfast was plentiful with good variety

the breakfast is generous and delicious

very quirky with the record player and the bar open till midnight

unfortunately the bar was closed

quite noisy from the bar across the street and a lot of traffic

went to bar next door - never consumed alcohol but soft drinks were good

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

clean room, comfortable bed, great bathroom, fast wifi

there were some wifi issues for few hours

it was excellent value for money and included breakfast and free wifi in the price

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

wifi band in our room

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

new executive bedrooms good wifi free parking

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

free wifi

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

not really suitable for young kids

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

girl helped us out with an early check in.

location and early check in was appreciated

the triple room is perfect for a single parent with two kids

also very good breakfast

but breakfast in the morning was very nice

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too

super clean, great food and bar downstairs, neat beer garden, and outstanding and friendly staff

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

wifi great

getting wifi set up wasn't clear

to sec, room size, amenities, connectivity to the city center, wifi speed, breakfast choice, views, bar, room service, walkways, practically

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

wifi was very poor, non-existent at times

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

there is a bar underneath part of the hotel that played music

not much! fridge in the room would have been useful as there’s no bar at the hotel.

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

made to feel welcome and very good early check in so we could spend the afternoon in the city the day before a wedding the next day

breakfast could have been better

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

great staff, excellent gym and decent breakfast.

clean, central, spa facilities and bar/restaurant on site as well as a starbucks

great gym on site also

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

close to sec for concert , breakfast was excellent

loved the late check out of 12pm unlike most hotels with 10am

in morning we asked if we can get a late check out as we were so ill

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

loved the bar and the clean rooms, great value!

early check in

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

rooftop bar has some great views

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

breakfast was spot on and location was perfect and the evening meal me and the wife had was

room, generous breakfast, great location with good connections to the armadillo and the centre

laundry facility was a plus, and moderately priced

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

staff members at the reception could be a bit accurate to details as i left some items for the laundry with notes for the ironing, none were taken into account, even through they said it was

reception, bar & housekeeping staff all friendly and helpful 5*

great to find laundry facilities

owner allowed me to do an early check in to drop off my luggage in the accommodation while i was waiting for my room to get

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

receptionist and helped with early check in

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

the bar lacked atmosphere and poor choice of beers on tap

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

a laundry room or a place to dry wet clothes would be nice.

the staff were okay but they briefly lost my laundry

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

great wifi connection

room was a decent size, shower was amazing, fee wifi is always a bonus

excellent value for money. nice and clean. wifi is very good.

all good wifi through out

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

the desk and free wifi was a plus

fresh towels, centrally located, big sized rooms with huge comfortable beds, big tv, free wifi

own issue in that part of the hotel) and we

one staff member helped me sort the wifi on my child's medical device

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

friendly staff, location, parking, wifi, clean room and comfortable bed.

free good wifi

spacious breakfast was fresh and very tasty wifi that actually stays connected friendly

the wifi connection

wifi wasn t working or very very slow

very comfortable quiet central location with luxurious rooms and excellent wifi for an international business meeting by zoom

wifi not secure

staff, good location, nice modern hotel, good wifi

big comfy bed, good tv, wifi, great shower, a great hotel room and the staff were all really nice

no room service

no free wifi in room

wifi not available free

push to pay for wifi.

wifi is great , pool is ok , steam room , sauna good , food

no free wifi in the rooms.

also got late check out for 10£ fee

noisy cleaners when i had paid for late check out

also was very happy with the option for late check out as our flight home was very

the blind was black out which helped keep the sun out in the morning concidering we had late check out

staff did not agree for late check out even for 11am without paying £12 extra

wifi was very slow and traffic from the main road could be a problem

also we had trouble getting a wifi signal in our room

the quality of the wifi needs work

wifi was very good, both for personal devices and a work laptop

location. wifi. space. parking. restaurant.

wifi connection excellent. large room and very comfortable. high standards hotel. good location

staff polite & attentive, room quite, wifi was good, washing service was impeccable, only downfall was if i didn't ask i wouldn't have

the free wifi facilites were easy to connect to. additionally it was in a good central location.

wifi not the best for doing work

but im was not offer wifi though i paid for it

offers a series of games for kids in the lobby

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

location was great with bowling, cinema, casino and a few restaurants

close to everything we needed and plenty of pubs around and a nice casino across car park

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

slow wifi internet speed

wifi was a bit hit and miss but maybe that was a bonus to help us relax more!!

wifi wasn't great

wifi kept dropping out intermittently which was a real issue giving i was attempting to watch shows

when we asked about wifi we were advised you had to be a member only to connect

the room service was prompt and the wifi was great.

wifi not great but everything else great

wifi

free wifi and lift to all floors

good standard of wifi

we really enjoyed the convenience of having breakfast as a basic inclusive, and a 24/7 gym that is decently equipped

great location, friendly staff and the gym was well equipped and very clean

about the hotel was perfect just what we wanted and more, gym was excellent and staff were very friendly and helpful couldn't fault it at all and waffle

well furnished, modern, good breakfast, late departure, great location

the breakfast was nice in the morning

the ac worked well, wifi was fast, and the staff were cheerful and welcoming

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

excelent location! great breakfast!! good wifi

amazing staff rich breakfast clear place coffee, juices, fruits all day available wifi lobby

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

water pressure was not good at all. wifi was weak in the room

wifi was poor, hotel condition was a bit tired.

the air conditioning was very loud and the wifi

free wifi

an) was very very slow.

slightly dated but had all extras, easy wifi

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

wifi signal was sometimes slow and the bagpipers next door can make an afternoon nap a bit more

this time wifi reception in room was very weak

poor wifi

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

breakfast options were wide and filling

had breakfast in room, lovely and big hit with the kids

there was a late check out (11am) as standard and a lovely bar and reception area to relax in

bar area, food was reasonably priced & very nice

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

great bar menu and again staff offered great service

staff are very friendly and very attentive , a lovely public bar and very friendly locals

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

great location, excellent room, wifi/tv superior to any other hotel and a free rubber duck!!

free wifi with good signal

of a miss without the bar and restaurant however cannot be helped and did not massively affect our visit

breakfast beautiful choice and quality of food, gorgeous display of the breakfast bar, very attentive staff behind the bar making your favourite cup of tea or coffee which is

everything - great room, wonderful staff and 24/7 bar and food facilities

loved the interiors and design furniture (vitra) and the bar and common areas were great to hang out in/work

we got told on the night to come to bar area and collect a flask with hot water and couple cups

rooms are smart and clean and there's a good amount of public space with good wifi for working/relaxing

wifi is easy to access and works well, beds comfy and extra pillows provided if

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

very clean and v good wifi

free wifi, lovely toiletries and absolutely spotless

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

wifi coverage in the room was a bit patchy, but very usable in common areas.

good size room, comfortable bed, good wifi

you only get one hour of free wifi so i had to use my 4g.

was ready, plenty tea/coffee sachets, comfy bed and staff very pleasant helped us to get into wifi on our phone

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

great location, friendly welcoming helpful staff and great breakfast.

early check in and very helpful staff.

the staff were great and allowed us to have an early check in

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

rooms are spotlessly clean and we made use of the bar in the evening before bed and breakfast was also lovely

spa and gym were excellent, the staff were very friendly and helpful

lovely little gym that was spotless friendly staff

the spa was a great way to wind down

the spa although small is so relaxing and an extra special touch when having a night away

arrival male receptionist was rude re enquiry about early check in

in-room wifi can be a bit temperamental

if a room had been made out of a store room or something) and the wifi just didn't work

put in had a narrow door

wifi is terrible

power failure left us without wifi and television for a whole evening

and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor expensive breakfast had a lot of options at £15 per person good free wifi very quiet and

breakfast was overpriced

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been made to feel any more at ease

asked for an early check in but was told no 3pm is check in time plus hotel wasn't booked out saturday night

gym equipment limited

rooms, very comfortable bed, good breakfast staff very welcoming

instead i was offered an early check in as my room was ready

bedroom was lovely and kids loved the bunk beds

tbh the staff was so helpful could'nt do enough for us breakfast was amazing too so much

the use of the swimming pool was fantastic and great for kids to keep entertained for hour in morning or after tea

if this category is required i d say the wifi was a little slow...

wifi was not great and also struggled for a decent 4g connection

wifi was a little temperamental, but the place was busy.

7) but fine elsewhere.

wifi reception was very good

allowed early check in as they room was already ready which was amazing

staff always friendly ( we stay alot for gigs) and always clean and like the late check out.

incredibly cosy bed, free early check in and late check out (12pm)

we got complimentary late check out & this was so appreciated

can’t rate breakfast as we didn’t choose the option but a late check out was fantastic

wifi

location. cleanness. wifi. complement drinks daily

reliable and fast wifi

lovely staff and really clean and free wifi and mini bar in room

never used the wifi as 4g was strong

poor signal and wifi. the property is cashless too.

room struggled to reach a wifi connection; we informed the reception of this several times and, although they tried, nothing

were no information about free wifi

wifi signal was excellent

shower was freezing was not informed of the wifi code or the services that were provided by the

location is perfect and the breakfast choices are very good; wifi connection is great too

the gym and bookable office rooms were fantastic perks and can we talk about the wifi

wifi in room was a little hit and miss.

rooms were clean, nicely decorated, the shower was great, good tv and wifi

wifi could be better

great airy spacious rooms and lovely fresh breakfast

the friendly staff. conservatory bar & breakfast room over looking st george's square.

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn’t informed that you stop selling

there were excellent bar and restaurant facilities in the hotel so there was

the hotel advertises a laundry service which was, in reality not available

there is also a 24hr gym available

the room was very clean and big, had a little kitchen area

they explained everything we needed to know and were great with our kids

included a gym and laundry options

the kitchenette was a great addition

appreciated the early check in

managed to get an early check in and later check out

good bar downstairs with very nice and helpful staff- the room was clean and a perfect size for me and

i requested an early check in and it wasn't a problem

we got a complimentary room upgrade and early check in, that’s fantastic!

packed breakfast cos we left early. reasonable coffee from machine. fast wifi.

the wifi at he hotel is not protected and for this reason i was unable to use the connection for work

and drinks as it was our anniversary, free tea and coffee and fruit all day and free pool table, wifi was

fantastic wifi, hospitality corner was great, hotel very clean and central. we will return

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

the wifi connection was terrible

i couldn't find any safety or welcome information in the room, or any wifi code

rsonal preference)

the breakfast. good wifi for work requirements.

i went to sign up for the free wifi and was told by the program running the wifi that my surname wasn't good enough for this hotel

wifi was strong and location was very convenient

on 4* hotel and for wifi you require that we need to sign up to the benefit program

however there was an information section on the tv when you got to your room that explained wifi code, check out times, breakfast times etc

wasn't any information pack in the room about wifi or times for breakfast etc