excellent swimming pool & restaurant.

food at restaurants and bar

wifi not working

enough to do there for people not from melbourne no free wifi in rooms should have a lift for disabled people

it was clean, quiet, plenty of parking, super comfy beds. plenty of coffee, tea and milk

full complement of crockery, cutlery and kitchen utensils

parking is not undercover

got a free upgrade to the spa room that was very spacious, clean and super comfy

no guest laundry available and washer in our room was broken. no staff around to report to

nice size kitchen counter with cupboard space)

wifi i was told that there was but couldnt find it, walls must be thin even though they are made of

a pet friendly accomodation option, i would like to see a fence around the grassed picnic area so i

nice staff, quiet motel, big parking space.

open space with not much risk to the kids breaking things or themselves

been good to know during the booking process that there would be an extra charge for having a pet stay (an

location, very isolated. no internet. poor reception. wifi didn't work. facilitie were ok.

pretty well equipped gym for a hotel space, was happy to be able to work out while i was there

be prepared for no wifi, which is ok if you want a break from the internet ud83dude06

the parking is a bit of a walk to the room, maybe 200m

wifi/internet was intermittent & hard to connect (bit late & we didn t follow up with staff)

food or bar on weekends and a bit too far to walk to eating places

the wine bar on site was lovely as well with great wine options

the room was exactly as advertised. nice to have a little balcony free parking

the family room was way larger than i expected with a little kitchenette and a table to eat at

only issue i had (and this is being picky because i had the kids with me) was the shower it was very hard to

spa bath the large comfortable bed with 2 pillows each the fridge the hot chocolate sachets heeps

wifi password was restricted to 1 device

adding 25% for room service is a bit steep. i happily waited and carried my own to room

wifi was super fast also

wifi was patchy at first but came good and hour or so after i arrived

bed golf view room is lovely lodge bar is a great place to relax room service food was fast and

breakfast is a bit too basic for such a great hotel like this, i believe it should have a wider

room service meals, fantastic continental breakfast spread and the bed was so

the kids loved seeing the ducks, cockatoos and kangaroos - we even saw a kangaroo with joey in pouch

wifi is extremely slow

we were attending a birthday party and didnt want to have the hassle of parking our car in the plaza carpark

wifi internet that i have experienced in a motel

room we booked was the spa unit (honeymoon suite) it was so fantastic, as was the location and the friendly

parking a little tight for large cars.

the kitchen nook was conveniently set up

the spaciousness and fireplace making our stay all the better as it was a cold and wet weekend

parking is outside and unsecured

only 2 little points ..tvs are too small for this era and wifi was weak.

room service finish earlier

the ease of parking and convenience of event in walking distance

gym could have been better

it had everything you could need - bar, gym, restaurant, great location near shops etc

gym and library available

overnight room service so had to leave the room to feed kids - no big issue as eastland is right there but a

professional & helpful staff, the best house keeping in the world, great view, good amenities & room service

comfy bed, decent wifi too

couldn't watch netflix without it freezing every couple of minutes and the wifi was very slow

not very tidy outside, laundry room quite dirty.

thing we didn't like about the family apartment, was the small room under the stairs which the kids opened whilst

room needs a bottle opener but i borrowed one over the bar at the hotel

great reception, bar and room service staff...ultra helpful

manage or adjust airconditioning, locking & unlicking doors, the staff need to explain more about gym, more

the location of the room right next to the laundry. i could hear the machines in use.

and she said oh we got kids coming in here and eating like adult so we want to just consider toddler as

very clean, room service would make up your room everyday

there was no lift from the carpark so lugging the bags up the stairs with kids was a bit annoying

the guy at reception was really nice and offered us even free use of the laundry facilities together with

was right next to the bar/restaurant and the music went till about 9pm on friday night - kept kids awake

of room was good, easy to access free wifi, room was clean and heatherdale train station is only walking distance

great parking facility covered

room service and food was excellent staff were friendly and the rooms were great value clean and

free parking

no ground level rooms.. kitchen shut at 8pm..

great service at reception, in the bar and room service

i booked online, so i was not entitled and purchased breakfast cereals elsewhere for kids

loved the furniture and space, the kitchen was great, excellent room

love the clean, quiet rooms and the pool, sauna and gym.

couldn't work out the wifi connection. check in strange as door was closed and no call button?.

we were told the wifi was great but my husband couldn t connect to it.

great pool facilities and spacious apartments

shared laundry facilities and looked like there was a pool (didn't use though)

having breakfast in the accommodation was very handy. there was enough parking too.

the family studio has lots of space and it has a kitchenette which is handy for families

easy off street parking

spa worked well and was very clean

bath tub spacious room microwave and simple kitchen

was surprising given that the facilities and environment are not really aimed at, or ideal for kids

a fully stocked mini bar at reasonable prices

just waiting for the spa area to be completed which looks great

spotlessly clean room serviced daily with lots of included extras that made out stay very luxurious

wifi was infected by suspected virus

heaps of room for us and 2 kids

sometimes difficult to get parking due to conferences held at the hotel

free parking and great service is definitely a plus too

that we were not told the pool ..spa area were closed.

swimming pool area could do with a good sweep and tidy up.

kitchen well equipped, heating excellent, tv good

convenient to blackburn & nunawading, clean, tidy, self-catered (kitchenette).

easy to locate and quiet , good car parking facility. friendly staff.

i liked the parking was around the back of the facility

breakfast was good with adequate choices and lovely dining area

location was superb, wonderful golf course and lovely dining areas

easy parking

very enjoable swimming pool

the locaton, gym and pool were great, so too the day spa!

sized cereal bowls, no cutting board, no detergeant, scourer or tea towels/paper towels for kitchen

kitchen no plates or forks, you have to eat out

some of the blind cords weren't attached to the walls making it dangerous for little kids, more so a problem

the wifi connectivity in the rooms

30pm after a long day and a car full of tired kids to find out we couldn&#

parking was a little difficult.

parking was great

great location, busy bar , good atmosphere

mmm not sure about paying a sunday surcharge for a glass of wine in the hotel bar food i understand

parking was fine for me but a little limited

parking bathrooms

we had a bar meal for our dinner in the public bar, great value for money.

our room opened up onto a large rooftop bar which wasn t

wifi, no heat in the bedrooms, the bathroom was shared by everyone on the floor, dirty bathrooms

parking, we had to park out in the street, all parking behind the hotel was taken (only very

tight parking

parking little difficult due to the site layout at the top end of the property.

parking bays made parking / movement difficult up near unit 17 when those parking perpendicular

enjoyed the pool and the spa and the aircon in very hot weather

large parking spaces

highly recommend , for families with kids and solo travellers

well appointed, opposite the wedding venue, bar downstairs, comfy beds.

sofa bed is more for kids

very well presented property. good parking and staff were very polite and accommodating.

we had a very relaxed time and the bar man recommended and made some excellent drinks for us

great room with good space and kitchen bathroom and clean . thank you

parking directly outside room less then 2 meters from the door

guest laundry available

great location as well with free parking on site

staff, room spotlessly clean, comfty bed, parking just outside the room, it has everything i need

burnt micro wave, smelt. curtains wouldn't shut properly, wifi not good, not enough soaps,

easy parking, friendly helpful staff, comfy beds, easy access to the yarra valley

it was also super comfy and they had tv and wifi which was great

parking, quick check in, clean comfortable and lovely decor

room service n restaurant; all at your finger tips

easy car parking and in a great location for our visit

the room was clean, quiet, and had a fridge, heater unit, tv, and wifi

please get secure wifi.

easy to get to, friendly staff, plenty of parking, easy access to large shopping complex

location was good and the food hub opposite was excellent staff were friendly and helpful and parking was

bed was poor quality laundry facilities are not acceptable parking i had to pay only free

we also enjoyed the ibis lounge bar and we were able to taste some tapas and appetisers, which were delicious

the included breakfast wasn't properly explained so missed out. paid wifi yuck.

really strong wifi

breakfast was great with a big

minimal kitchen facilities

near to shops where my kids love it especially the cinemas

room was well appointed with good furniture wifi good for work breakfast value for money

level of room setting and room service

good value and free parking and wifi

could follow the instruction to join wifi.

no facewashers provided. used a handtowel as a washer. no bowls for breakfast for the kids.

it's a bar, pokies, cabaret rooms, and we would definitely not say it was suitable for kids

best garlic prawns ud83cudf64 i ve had and the kitchen cooked for me close to 9pm as i was late checking in

on top of that there is complimentary coke & water, tim tams, lollies, drinks at the bar 10% off food

no hd tv. wifi was chargeable. skylight in bathroom needs cleaning.

lots of parking. staff very friendly and helpful.

good food in restraunt. very comfortable rooms, beds and pillows. plenty of parking.

manchesters, oldschool shower head but decent water pressure, aircon worked, tv worked, ample parking

no onsite restaurant for breakfast, only room service

room wasnt serviced each day. mini bar wasnt restocked.

couldn t believe a continental breakfast was included in the price i paid

disappointing that the restaurant and bar were not open

spa and the customer service

noisy room. traffic and gym noise. bed very comfortable and clean.

ample parking space, washers and dryers available (not free but not expensive, very convenient and

needs a bit of love is the dhcp renew, which was fine after disconnecting and reconnecting to the wifi each day

the free wifi and smart tv with youtube made sure we were never ever bored for even for 1 second

rooms were clean and the location was convenient with free parking

easy access and parking

room service, food, comfy bed & big shower head. free complimentary drink cards

good place clean and don't forget to let the room service when the clean the room give shampo

, good parking easy and convenient to get around to any part of town i wanted to adventure to

to the venue i was attending, secure parking, friendly staff, h toddler-friendly restaurant

the kids play area is a plus

pool looked bigger in photo

people going in the laundry very late at night, extremely

polite & friendly staff, convenient location, spacious room, large shower, table & chairs, parking at door,

the shower was good and the parking room was tidy. looks like they trying to slowly update

value for money. ample parking.

free car park if possible next time and share swimming pool.

i had room service each night and it always arrived quickly with any changes i had requested

pool is great, however you do have to walk through the shopping centre to access it

the staff were very friendly and helpful, especially the breakfast staff.

wished i had more time to use the pool and access the large gym in the shopping complex below.

the kids wished there was a tv in their room

fitted myself, my partner and 3 kids in

it was amazing the kids had there own room and we had our own room to

bartender is friendly and we had no problems staying there with the kids

was super comfortable, the room service was a nice little treat, loved that it was proper doona not just a

room wasn t suitable, we were put up stairs and it contained a high bunk (not suitable for kids under 9) over

clean, easy to find a restaurant nearby, the kids like the bulk beds

no lift, breakfast advertised but not available yet. laundry could be open earlier and later

i felt it wast safe too foud few street kids sitting outside the majn entrance everytime

laundry facilities unusable

need more parking

no laundry facilities

there was plenty of parking available withing the property and access to room was nice and clear

well located as well and easily accessible with ample parking space

amenities great microwave, kettle, toaster, fridge, tv, and wifi

forgot to ask about wifi so i used my personal hotspot, but by accident i found the wifi information scribbled

parking was perfect

car parking is good/ easy

parking was quite tight

no wifi info to use it

good room service, strong security measures, which made you feel safe as a solo female traveler

helpful when needed, rooms were very tidy, cosy, comfortable, bed was really comfy extra plus, room service is

no air conditioner remote (only manually board), no room main light, no kitchen area.

the room service meals were excellent.

the buffet breakfast items to have signage of what's inside the baymarie- it's especially helpful for those of

room service menu

we couldn't eat at the restaurant because if covid 9 but had room service and the food and desert was yummy as

modern and clean, great bar and restaurant attached and bonus free buffet breakfast.

wifi in rooms was mostly very strong and very easy to connect to

anything to be picky was the wifi was a bit slow and a tad painful pausing while watching on my note netflix

should provide some laundry bags.

being advised that there was no hair dryer in the room and about the wifi

modern, looks new inside, restaurant on premises, plenty of parking, everything you need in the room, comfortable

the guest laundry free of charge was a really nice surprise as i had three uniforms to wash for work

facilities with restaurant, pub and laundry

they have a beautiful pool

staff were lovely and kindly let us have an extra car parking space.

wifi didn't work in our room, as the signal was too weak.

parking in front of the room was great, and the microwave and kettle were appreciated

wifi poor tv reception poor step in shower floor

kitchen cabinets and drawers could have been a bit cleaner inside.

the shower/bath was hard to get into, and it was much more like a kids' bath

were amazing, friendly big rooms with aircon swimming pool is cleaned once a week some leaves will fall in there

much research about the rooms so when we opened the door and found two bedrooms, two bathrooms, a kitchen and

we could not get the wifi password as it wasn t in the room anywhere and there is nobody at reception after

free wifi access

but the reception dont open untill 10 am and for late check in you have to actually walk into the bar to talk

i could only have them at the venues bar unfortunately

clean renovated bathroom very comfortable beds free parking private courtyard out back price

a member of the bar staff was quite rude and made us feel a little unwelcome

no wifi 5

could of used a deep clean a lot of dust and outside the room there was a broken chair and the wifi wouldn t

no microwave so unable to heat up food, wifi keeps switching off and lagging

parking was right outside the unit

no wifi

were cleaning product bottle marks (five round blobs of green cleaning product) on the bar fridge cabinet top

parking was quite busy on the saturday as there was some event going on so beware

no drinking chocolate, or face cloth! wifi not great

kids enjoyed netflix and disney plus

it was easily accessible and plenty of parking!

next day kids skating up and down outside rooms at night about 10pm aircon very

between 2 families with small kids, so quite noisy

spacious room, spa bath, cleanliness

had kitchenette with great utensils supplied

our room was spacious with a kitchenette with all necessary items

smart tv ud83dude15, the staff are rude and loud we were trying to sleep and the staff and their kids were making

massive fight at night between two other tenants (language and physical confrontation scared my kids), bathroom

parking near units was good

no teatowel, detergent or dishcloth in kitchenette, when requested we were given a bathroom towel

to rely on the reception answering the phone to let you in - not cool at 12am with 4 sleeping kids- why wouldn

not get onto wifi

need something for kids to do like a small playground

the leather couch that was in the room could have been a pull out sofa bed for kids or another traveler or couple

it was easy to book and plenty of space. good car parking

comfortable room. spa was great

netflix on the tv was complicated and room service didn t provide exactly what was stated on the menu

really comfy bed, great lobby work space, friendly staff, good coffee, clean and quiet, good gym

mini bar in the room, but instead at the reception

modern clean great facilities excellent breakfast

was great value for the stay with pet

rooms, great staff, very helpful, secure parking for people with rooms as opposed to general hotel patrons, open

the room was very spacious and clean and warm and a very nice spa bath as well

laundry facilities

we ordered room service for breakfasts and dinners, service was speedy, and the food was delicious

bedroom great size lovely pool area, little gym, good choice of food options

location, good spacious lobby , lounge and bar areas, good gymnasium, direct access to trams

the bar on the ground floor had exceptional meals and drinks

wifi with stay is outdated

room was bigger than expected. beds were super comfortable and the spa bath was amazing.

guest laundry rip off. says $3 but would only go with $4

room service coming into room before checkout

stay and wouldn't hesitate to recommend booking here, particularly if you're travelling with a pet

in kitchen were extremely dirty and bottom of dishwasher was filthy even though it was clean

the room itself was great, a nice shower room, a good kitchen, comfortable bed and a nice balcony

gym is ok plus a better one is just next door

motel didn't have a laundry room so we had to find a laundromat down the street

she immediately swapped my room at no extra charge to s spa suite

the helpfulness of staff was exemplary. nice furnishings well set out. free wifi strong signal.

parking, wi-fi, breakfast, and tea and coffee in room, very hard to get in hotels these

there was no room service

in room or fruit in the lobby, as well as a leafy-green room service option, would seal the liveable wow factor

was clean and fun and the food was delicious and the downstairs bar area was lovely and cozy and we really did

quiet with no noise from outside or the next room. excellent service. fast wifi. clean.

was just hoping for more options on room service, and for the room to be restocked with coffee pods during our

manager went above the call of duty to procure a bottle of sparkling wine on room service out of hours

was huge , 1 br apartment style with kitchenette

according to staff at the reception, there's no kitchen at 1am in the morning

there was no room service dinner only breakfast.

the room service menu could have had a few more options, there was plenty of kids options but i wonder just

the breakfast was delicious and the staff always friendly

the pool was really nice and our rooms were awesome

staff were fantastic. the room was clean and really comfortable. the pool was a good size too

indoor heated pool and spa was great for the kids and the free parking is very

no room service kind of a bummer

was no housekeeping during my 2 day stay which i was hoping for, and the spa bath noise was way too loud to

no gym with a treadmill no gown options would pay for one!

lots of little extras too such as free bar fridge and snacks

would have preferred an iron in my room instead of using communal laundry.

groove and funky vibe, free mini bar, good wifi

the staff was excellent. always willing to help. the free laundry very clean

the privilege 2 bedrooms, very nice bathroom and a very nice kitchen with most of appliances we need, sadly

i think introducing all day room service would be good.

good laundry

free wifi, plus can use chromecast on tv to watch stuff from streaming apps on your phone

spacious 2 bedroom suite with kitchen and laundry facilities was beautifully presented, made stay 14 hours away

that the wifi didn t work despite trying repeatedly

the free wifi reception wasn't good.

other guests codes to get in front door several phones nothing lucky another guest woke up his kids to let us

i couldn't complain about anything except the shower over the spa bath, and that was fault.

room was perfect with everything we needed, and the spa bath made our vacation truly relaxing

the wifi was generally fast and the tv in the room had netflix and youtube, which was great

parking is convenient

there was no where to sit in the laundry and it was upstairs and we are oldies and not very good with stairs

a small towel rail or even two hooks near kitchenette sink would be handy for tea towels

arrived late after a long drive we had room service for dinner which was prompt and a good hot breakfast next

kitchen can have newer utensils and few more added items.

access on both tvs would have been nice but it wasn t a big deal in the end as the wifi worked perfectly on

plenty of room for kids. comfortable beds.

spacious, lovely rooms, big kitchen and close to restaurants, transport, good outlook (we were upgraded to a

the room was clean; the kitchen was well equipped and the location.