only negatives were the tv's weren't connected to wifi and the couches in the living room were rock hard

no room service :(

to move about with the kids , supermarket right next door

the kids would have loved a pool

not much in the kitchen cupboards for self catering.

bar facilities is unreal, location is

gym is a little small and tired looking and uninviting - not much

the rooms were great. bed was very comfortable. breakfast was great and staff very accommodating

has parking and buffet breakfast

free wifi

paid wifi

covid enforced gym closure.

very comfortable very high up and the atrium bar was magnificent.

just beat the breakfast rush which was lucky because there was a very very large queue from about 8

yummy breakfast! great city views!

pool and spa were

for a first class accommodation there should be free wifi

hole in carpet in kitchen area and area on side of fridge dirty

fully self contained including in room laundry facilities

had a drink afterwards at the bar and enjoyed sitting outside especially on such a beautiful evening

we were not sure where to put our trays after we finished our room service.

wifi was rubbish

the pool top roof was fantastic and the room service great

wifi was a little difficult from time to time

complimentary wifi, in house movies and generous mini bar items, makes it a very comfortable stay

asked for a laundry bag on day of arrival as has we had loads of laundry- never arrived

pay for wifi

staff very helpful. gym and steam room and and pool good standard.

kids loved the buffet ice cream

location, friendly staff, fantastic buffet breakfast and kids loved the pool

kitchen and laundry on rooftop need a spruce up. no tea/coffee in our studio suite.

over 3 doorless rooms it was totally spacious, with a functional kitchen, opening windows, a/c, a 3 seater

the was a kitchen and microwave , laundry, dryer and smoking area

wifi works well in room

location, good wifi.

we needed extra towels and 2 days later, the soap & shampoo finished (my kids may hv been quite dirty

loved the breakfast, so much variety. really could not complain about it at all.

had an after game drink in the bar which was a relaxing end to the day

they also have a laundry area and gym

my kids were in a separate room having to put up with noisy guests next door who broke the entry

the hotel is very clean and modern, with excellent facilities, especially the gym, which is equipped with new

loved being to do everything from a qr code - order room service, check out etc

3 bar person, on sat, 10 august, around 3

great room service. early check in and choice of floor level.

the fries ordered through room service were undercooked and the seasoning tasted like it came from a dried

wifi was a bit slow -it's the only thing we could improve.

quality of the breakfast and the general service of the staff was excellent

only regret is we didn't have time for the breakfast but wish we had as it looked great

we loved everything. the facade, interior, service was exceptional, room service food delicious

loved room service for dinner

now we know, the one in melbourne is beyond the best, to have a lounge, kitchen and a spa in the bath was

guest laundry is very convenient

room service meals were superb the buffet breakfast was wonderful

handy location, great buffet breakfast, the most comfortable bed i have ever had at a hotel

pool and gym

we ordered room service and had the high tea the next day

great pool and gym and the staff were friendly and welcoming

my flight wasn't until later in the evening, and he on his own initiative extended the use of the gym which had

was nice and fresh staff were all very friendly in all parts of the hotel the cocktail bar was relaxed with a

being first time stayers, we received complimentary beverages in the bar and also macaroons were delivered to

only negative thing to say is the wifi - it was very temperamental and weak signal so difficult to connect and

laundry also in the basement past the bar, draw the curtain, fight the troll and you'll see 4

paid (with credit card) laundry facilities are available (soap is automatically included, don't need your own

didn't find time to hang out for a while in the bar downstairs so we will have to come back

the laundry room needs some work.

the view, the bed, the spa and pool.

no written material containing wifi code available

it had amazing facilities - the spa, pool, amazing gym and a day spa as well

location cleanliness great staff nice gym and pool

it kept saying we weren t connected to the wifi, which were

good rooms laundry good too

the rooms are large and classy, the heating is great and the wifi is really good

some room service if just to empty bins. more efficient heating needed.

communal laundry with washing machine, drier and ironing facilities

wifi is really good

i liked the room, location, and good gym. it's a good place to stay overall.

the gym was amazing. room super clean and comfortable. amazing for the price.

wifi)

no room sleepers and laundry bags, and fridge

sleep ud83dude34 was great like home ud83dude09, kids were thrilled

there's a mini kitchen with fridge and microwave, every comfort, a good shower with toiletries and a couch

very friendly and always happy to help breakfast was very good wifi works well clean rooms confortable bed

wifi - it amases me how (only in aust) desent wifi still is an extra charge

no laundry list or bag in the room

was a shame the restaurant was closed as i love a good b/fast buffet and with young kids it's just easier

no spa love a bubbling spa

breakfast was delicious with a great range of offerings

beautiful property great staff excellent breakfast

stylish room, great views, amazing pool, very helpful & friendly staff

the decor of the room and the leisure facilities (pool and gym)

got room service and asked them to pick up my tray and it was still there when i went to checkout at

the room service menu is fairly basic considering the hotel restaurants calibre

no room service yet!

whole hotel is beautifully designed and all the facilities (restaurant, bar and gym) are exceptional

window felt unsafe, no cutlery/knives, waited two hours for room service, reception does not answer the phone

didn t like the car service and the room service food options

could have had a gym

staycation with the kids to go to some galleries

were super friendly, bed was extremely comfortable, gym facilities were decent, location was

check in, valet parking, in room service, breakfast service, in room snacks, safe, proximity to our evening alex

pool was very small, so if you got a couple of families in there with kids it wasn t worth

the room was clean, bathroom was amazing and the free wifi was awsome.

the pool is small but warm and great for relaxing

should have went to the pool the first day will next time looked good

the selection of food for breakfast

the room service was an unexpected bonus

clean and kids enjoyed it

can t think of anything you need to improve perhaps a laundry room

was good i would only suggest you put a spatula in the apartment kitchen lol so i can fry my eggs

kitchenette has all the cooking utensils we need for simple cooking

amazing location, very clean and spacious. the pool and bar were great too!

bathroom bin wasn t emptied from prior guest. gym was very lacking in equipment.

the location, the beds, the easy check in and out, the bar was also excellent.

gym was functional

kids enjoyed the place

strong wifi

great for a family of four (not with younger kids)

need to go back when rooftop bar is open in warmer months

staff were really helpful - got my wifi issues sorted promptly

the mini bar is reasonably priced as long as you avoid the fancy wine

was a basic cheap room, but the room was more spacious than other hotels, and the room service food was delicious

there is a small indoor pool

room, pool, gym

our kids loved the pool and next time i m bringing my gym wear, as the gym was fresh and appealing

indoor pool was warm & great for the kids to come back for a relaxing swim before venturing out again for dinner

nice room with basic kitchen to prepare breakfast as for other meals, the hotel is very close to many beautiful

only area of improvement for me would be the room service

the microwave was fine for reheating just be aware not a fully equipped kitchenette

great having a little kitchen area as well

the laundry dryer is free but not working properly. hopefully get fixed soon.

wifi was down most of the time housekeeping showed up only after we complained that no one had come

a car park but none reserved by hotel; studio apartment wad a very small room with a modest kitchen on the other

very nice pool (although still freezing on a hot day)

wifi password didn't work and when i rang reception to get correct password they said i must be

rails, heating couldn't be turned down, scratched doors (paint missing on half a door in the laundry)

perhaps it s the choice of laundry detergent

wifi could have been a little faster but pretty low on the list of complaints

hotel had a pretty good little gym and laundry facilities

would have been great to have room service and maybe a coffee shop within the premises.

not really safe for families with kids

the travellers bar is fantastic, great place to meet people, share a laugh and enjoy a few drinks, which includes

11am check out was amazing with room service breakfast

wifi very good

cosy rooms , good service aswell , room service was good , food was hot , comfy kingsize

so gorgeous, fantastic breakfast and staff are wonderful

kitchen was well stocked with crockery, cutlery and cooking items heaters in every room which was

onsite undercover parking was really appreciated and the location close to the cbd and fitzroy gardens was

apartment includes dining table, living area, kitchen, bedroom with ensuite

clean, kitchen had everything one needs for a short-stay apartment, friendly staff, opposite park, rooms

great kitchen and roomy lounge dining

they are a great idea for kids, but need another quieter waiting area or children's games to be relocated to

gym is small and no swimming pool and bath tubs.

bar could have been open at 9.50pm for a nightcap and no room service wasn't good.

slight delay in check in, however they gave us a drink voucher to use at bar to compensate.

gym was fab (and avail 24 hours) room was perfect and location

little things like no wash cloth in the kitchen

very clean and modern. great facilities. gym was excellent.

was all good and would have liked it even more if the kitchen was a little bigger and there was better soundproofing

love the kitchen facilities as well as the gym

pool and spa and gym were not big but very nice

free breakfast with great flat white coffee

there is a laundry in the hotel if you have an extended stay

laundry was very useful

very useful that there are laundry facilities on site too

the staff was nice and helpful, the rooms cleaned every morning, laundry self-service, good wifi

the room is big and clean and well equipped. very useful and convenient to have a small kitchen.

absolutely filthy. dusty, dirty, marks on walls and curtains. wifi didn t work.

machines for guest laundry during the extended stay

staff who were very flexible and helpful with lost keycard, access to laundry room and generally very friendly

room was a little small for 2 kids.

safe and comfortable, beautiful rooftop pool.and loved 24hr room service!

older guy at the bar was rude when we got back from seeing ground hog day

free wifi, great buffet breakfast, great staff.

drinks in the bar before heading out was lovely

very clean .staff were great .room service was prompt and lovley

room service food was yummy

free wifi was made available simply by requesting it

king size bed, good aircon/heating, big screen tv, stocked bar fridge and room service

wifi fast

great selection on tv, wifi that was consistent & fast, great breakfast selection too

no free wifi

was great, rooms were quiet, spa was excellent

laundry too expensive

plus you can cast from your phone to the tv and watch netflix + free wifi and has laundry service available

fantastic location amazing staff rooms are amazing especially the spa bath

i can't comment on the facilities as i didn't use them, but the pool looked nice and the room was very clean

nice view. clean . good value for the money. family friendly space (family room) for small kids

the wifi was a little hit and miss

room service crew were excellent too

rooftop bar with fabulous views and friendly staff

due to location to theatre plus indoor pool for the kids

buffet breakfast was great, although a decent coffee would have been better with the buffet

gym, sauna and spa were great

went for a swim and spa it was just fantastic

location, good facilities such as the pool and small gym and a nice welcome with a glass of bubbly when you

breakfast was delicious worth the money

breakfast was awesome, love the feel of the lobby

free cocktails and bar area were a big bonus

didn't have breakfast at the hotel

the hotel was exceptionally clean, and the facilities top notch with reliable wifi and chromecasting availability

the roof of my shower had some spots of mould, so better to clean them by room service before check-in 3

had to pay for extra for one of my kids

breakfast and kitchen staff were extreme helpful with my wife's gf requirements! many thanks!

its just to get excellent dor facilities there should be more available pool, laundry roof top bar

could hear noises outside the room especially from the guest laundry area

kitchen had all amenities included which was great but it wasn t cleaned at all

help so they could be opened wider, space around the bed was a bit small, was unaware of the gym and self service

the gym was small, not a big deal

had a twin room, which was nice with basic kitchen facilities

gym is just cardio equipment in a dark room in the basement so not great for keen gym goers

loved the big communal area with games and free parking

location and comfort. free parking. great coffee downstairs. brilliant concept

the outdoor area is perfect especially with kids and the addition of the outdoor games, makes for wholesome

like no other hotel staying in the airstream , fabulous location close to restaurants , free parking much

we are adults and the only entertainment available is an ipad

was perfect friendly stff pet frienly we were travelling with 2 chihuahuas room was clean n

room was perfect with everything we needed, and the spa bath made our vacation truly relaxing

i even brought my pet along, and the room was still very comfortable and pet-friendly and it felt like a truly

close to tram, great location, clean, free parking, spacious room, kitchen facilities in room

a control freak so when it comes to cleanliness it was important because i have tow very young kids

the amount of kids in the pool made the area almost unusable.

the wifi kept dropping out, the chromcast didn't work properly

very well designed, room service and customer greeting upon check-in was very friendly and had a personal touch

gym was great

delivery fee for room service

loved our family stay at crown for father's day. the kids loved the pool and bath.

in particular, the room service in was very pricey for what you received, e

i was ill during my stay, the staff member who delivered our room service breakfast on wednesday morning noticed

mini bar etc

bed and linen was exceptional . room size generous. view good enough and pool and gym perfect.

when i told reception, they explained it was set at that temp so kids don t burn themselves

wifi didn't work

great sports bar two doors up

a little uncomfortable going to room alone as there is no one around and no room service or mini bar so have to

that it was situated next to a night club and didn t have a laundry facility

closing time of the pool and gym area were too early, 9pm

no hard copy room service menu in room.

monica and nick in the pool and spa section chatted to us everyday and went above and beyond to make sure we

pool and casino

can see why the wifi is free, it's slow, very slow. nothing more to say as it was very enjoyable

also loved the swimming pool area and the gym

laundry appliances reliable and easy to use

wifi wasn't working in my room. staff tried very hard to fix.

facilities were great, especially the sauna, pool & gym area

cozy environment with a big open kitchen and laundry machine. worth to stay in this room.

i do wish room service had a bit more options

hospitality and service, beautiful hotel, amazing pool , personalised service even sending chocolates and a

pool was lovely - enjoyed a swim and sauna

nice little gym with sauna and steam room

the gym, sauna, steam room and pool are amazing

and provided breakfast was perfect for our needs

an excellent gym with plenty of equipment and space to move around without disrupting other gym-goers

the gym and sauna facilities were nice, as was the water dispenser on every level

the wifi didn t work and had to call reception for a work around

has free laundry as

the laundry was excellent and greatly appreciated after travelling for a few weeks

room service was available from 7 am to 00.00

breakfast was excellent

t say there was much to be unhappy about but i would say the mini bar wasn t very cold and when we bought

lovely breakfast friendly staff

room service and watching tv easily with chrome cast salvaged what had been a long irritating day

the gym could potenially have been serviced with fresh towels more often, but that is all.

apt, it was everything you could want for a 3 night stay, very comfortable, easy to use the kitchen and just

perfect location nice service with laundry room.

was a bit of a walk- for adults no probs but with two kids, solo parent and all luggage it was a bit of a mission

self laundry was a bit chaotic.

the spa bath with tv was luxurious

suite which was a beautiful large and private room with a four poster bed and large bathroom with spa bath and

the food in the bar was excellent in both value for money and quality

room service menu

spacious, great little gym

staff were super friendly and helpful great facilities with large communal kitchen, outdoor area laundry etc

only thing i wish it had was fridges in the rooms, however they do provide a fridge in the common kitchen area

facilities are good also for the longer stay with laundry; kitchen and kitchenettes on each floor

self catering, laundry facilities, free use of bicycles,

kitchenette on each floor, tram stop at 5 min walk, lots of cafes and restaurants nearby

we chose the hotel for its central location as well as for the pool and gym

clean, nice room, salted egg had amazing food for breakfast, pool very warm, staff very nice and accommodating

i liked the rooftop bar and gym.

the q bar was great.

i especially liked the pool, gym and rooftop bar on level 28, which offered happy hour drinks with views over

breakfast was a little disappointing and it was difficult to get room service

the room was spectacular, the staff were so friendly and helpful, the food (room service) was excellent

early closing of bar and dining facilities

bed not so comfortable . wifi not good. no chips/nuts at the bar!!

return guests love the pillows, location, room service, facilities.

gym equipment where excellent

the cafe was amazing and the room service was very nice

since the rooms are small, always go for rooms with a kitchenette

we didn t like, i mean it would be cool if the gym had weights not just cardio

we had 2 single beds they were really comfy and a kitchen with stove utensils pots pans plates glasses dishwasher

would be better if they could have sanity amenities like toothpaste and toothbrush, small kitchen counter in

boy restaurant in the hotel, drinks were great but we ordered the grilled chicken from the kids menu (we

very clean modern room with comfortable beds, and it's good to know that there's an extensive room service menu

room service was great! my boyfriend said that the burger he ordered was amazing!

no on-site laundry for guests to use like auckland ibis

breakfast was great the beds are comfy and big

wifi and room was equipped with technology (usb ports, power adapters and chromecast) that made it

an issue, just a comment, i found the gym to be very hot (noticed it as soon as i walked in)

we were giving 2x toy clips for our kids and extended check out time for the delay

amazing on my stay loved the view that i had from my room and the facilities that i had and the room service

spacious apartment and well equipped with full kitchen and laundry facilities

pleasant, small pool for a quick dip

good kitchen and laundry facilities

is not just one room, it's an apartment with laundry, separate bedroom, bathroom, lounge/dining and kitchen area

lights in the apartment were very dull also there was no wifi as described in the booking

nice room, good facilities. adequate gym (nothing for abs, tho).

location, plenty of space, comfortable furniture, laundry and kitchenette a great bonus.

very friendly and lovely reception staff, helped with minor repair, laundry detergent, and restaurant

gym was cramped and was missing standard assets like a bench.

gym available

rainfall shower head, all the comforts you need in the way of toiletries and a fully stocked mini bar which i

modern & clean, great location, fantastic pool& staff

the pool by far has the best views of the city and is stunning

the layout of the entire room was great. swimming pool and gym are fantastic.

the room was open and spacious

the front desk allowed early check in and the pool on the roof was perfect for the kids to have a quick swim

kids loved the rooftop pool

love the modern apartment, 2 mins from free tram line. kids love the heated pool & great gym

washing machine and dryer works well, kitchen and living room is spacious, and the whole stay for our family of

and the kitchen facilities were in good conditions too

good water pressure and temperature in the showers and good effective laundry faculties in the room

didn't like that the spa wasn't adults only, it's very hard to enjoy it when there are a lot of kids running

sauna pool & how close it was to everything

apartment, clean, light and bright with a kitchenette, living space, bedroom, bathroom and laundry

reasonably spacious room with laundry facilities

the staff were all very friendly and helpful and having a cafe with breakfast facilities and room service was

beds were super comfy and the laundry room facility was an added bonus

were so helpful and personable, the rooms were very well designed and fitted-out and the room service breakfast

they upgraded our room for us, they lay petals on the bed, they gave us complimentary chocolates

the wine bar & restaurant is good. breakfast room very cool.

kitchen was very well stocked with 4 of each including wine glasses, lots of sharp knives and a

smell in the bathroom/laundry.

room service for five days, (had to pay extra if wanted it) had to ask for clean towels and tea

but exceptional times as i would normally eat out - in which case small kitchens wouldn t

beautiful kitchenette and bathroom. good views and sun. lovely staff.

staff were so helpful and friendly. great to have them set up wifi on my phone when i couldn't.

to southern cross, quiet street, has all essentials like iron, hairdryer, milk in fridge, daily room service

there is gym in the hotel opened for all guests

all the facilities i needed; ensuite, gym, laundry

it's hard to stay with kids

the facilities in the room were excellent: comfy bed, the right amount of furniture, robes, kitchen, washing

provided with laundry powder, washing up liquid

loved that coffee, tea, milk and sugar were provided, loved the bed, loved the view and the fast wifi

gym not open until 8am.

loved the heated pool, jacuzzi and the breath taking view from up there

the gym needs to be bigger with more equipment and heavier dumbbells

eat at the bar or restaurant instead

so lovely, the amount of different options they have in the building like cafes, restaurants, a gym and children

fabulous food for room service

would have been nice to have clearer wifi instructions and a safer front entrance!

roof top bar food and drinks were excellent

had a drink in the bar on arrival and a snack food and service was wonderful, i also cleaned my boots with the

was a reference to room service and the compendium

confusing welcoming no room service despite an explicit reminder

staff support when wifi cannot connect

hotel was lovely and clean and the gym was great too

room service website didn t work, room service food and bar cocktails were mediocre, no one

photo booth is a highlight for the kids! good location, we had a comfortable stay!

great location lovely bar hotel smells divine

their gym has enough equipment for a decent workout as well

free wifi!!!!!!

clean comfy rooms, very convenient location to trams to convention centre, casino also have a bar within the

internet, daily room service & supplies were all great

but room services change it regardless

nice little bar that goes with the hotel

wifi was easy and fast

staff, breakfast included, great central location, reception bar to have coffee and comfortable

fortunately, there was a small gym, and comprehensive instructions were provided for everything

the gym can start to get a little squashy if 5 or more people turn up.

the stay was very comfortable. the bar was a nice place to hang out too with nice beer.

nothing else to choose from and told kitchen was about to close

it has a laundrymat and a nice restaurant.

was clean & spacious, staff we're friendly & knowledgeable and a new facility, the guest laundry, was great

having to pay extra for wifi ($3 for 24hr period) and internet connection bit unreliable room 614

were no kitchen cleaning items - cloth, detergent, tea towel etc

the room has a small kitchenette and there are laundry rooms available to hotel residents - useful for us on

nice staff, very accommodating. room was quiet, comfortable, and clean. loved the sauna and gym!

the meals and room service was outstanding

the pool (with pool towels), spa and gym was an added

there was even a pool, bar and restaurant, though sadly they were closed due to the virus

comfy bed, free wifi, good location, polite staff

the upgraded room and quick room service

2 adults/3 kids, it was pretty cramped as the only place to sit was the bed, and the bathroom was teeny tiny

kitchen was functional with large fridge and cooktop

we ordered the lamb shanks from room service and they were super tender and delicious

i got upgraded to a spa room which was appreciated

kitchen and lounge had everything you needed for a stay in the heart of the city

we were able to extend check out till 1100 with no extra charge laundry facilities with complimentary soap

location and ev charger

dining area providing guests with a complimentary professional coffee machine, boutique teas, a bar fridge with

t do laundry within the hotel despite initially being told this was an option (not a problem in the end

friendly and helpful staff, great location, quiet room. parking nearby for $20/24hrs free wifi

good location, great facilities, good continental breakfast and guest laundry available

daily room service

the service was alright, staff were okay and room service was standard.

room service, spa was amazing and the room was very comfortable in an excellent

i was also pleased to be able to have room service for dinner as i was travelling alone and

friendly staff relaxing great bar & service

breakfast was an all you could eat buffet but replenished all the time so it was fresh

/ bar welcoming but didn t eat because of poor rating

everything we needed in our room for a slightly longer stay including -fully equipped kitchen and laundry

had everything in the room needed for cooking, washing clothes and the wifi was strong

the view was amazing very well equipped kitchen good breakfast

everything! room, bed, gym, clean

everything we needed in our room for a slightly longer stay including -fully equipped kitchen and laundry

room service was rubbish i had the beef burger the bun was hard could not eat meat tasted like it

wifi could be better.

not great wifi, a light in the shower would have been nice

friendly staff at the reception. clean and tidy bedroom. good for value. excellent room service

slowish wifi

they have newly furnished with a huge high-tech share kitchen, gym room

towels or water in the gym, or anything to clean the equipment with after use - this could be better

husband got phone hacked and only place he logged into public/shared wifi was the hotel so there may be a scam

great location, nice little bar downstairs and friendly staff.

good location and facilities like kitchen and gym

we love the pool, spa and sauna

the facilities like the gym and spa where excellent and well

clean modern hotel close to railway & marvel stadium. excellent wifi, great pool.

the pool, spa, sauna and gym are a serious plus

a 25 minute call wait time and myself and my partners phone had no reception, however i only had wifi due to

comfortable, clean and excellent kitchen facilities.

areas overlooking albert park, all the facilities you could wish for in the room, great storage & spa bath in

kitchen facilities, a balcony and a spa bath were a bonus

plus a kitchenette makes all the difference

the rooms are generous in size and had a great kitchenette

wifi was great too

the room service also only cleans the linen once a week, and the towels once every 3 days

service, very clean rom and kitchen and most of all very accommodating staff

kitchen closed through the night

the tv is old and not great. wifi connection is useless in room 12, fine in penthouse.

my only complaint was the little options available for room service after 10pm

terrific views from a well equipped gym too

room service was awesome

friendly helpful staff as always. pete the bar manager is a champion.

was slugged with a $180 laundry bill on my last day

enough space for a 4 night stay and good for 1 adult, 1 child or 1 adult 2 kids

apt is equipped with a kitchen and netflix tv / youtube entertainment

it was so good to have a kitchen and washing machine

there was a full kitchen although i didn't use it, and a washing machine

rooms, awesome views, well equipped kitchen with big fridge/ freezer, comfy bed, great clean gym, pool, whirlpools