staff were not aware of wifi availability or password

clean and modern room. great location. parking available.

there wasn't enough parking

street parking was easy to find

bed sink didn t work in room- shared bathroom very tired although we enjoyed the band in the bar not so much

great location, busy bar , good atmosphere

nice outdoor area, bar and restaurant area

parking was a bit hectic

beautiful cosey hotel, open fireplaces in the restaurant and bar which was perfect for our stay as the weather

awesome room! wifi didn't work when we were there, but otherwise everything was great!

hotel facilities are awesome esp the pool spa and sauna

swimming pool was nice as well as the jumping pillow and amazing wildlife spotted during our walk

the cocktails at the bar were great

parking was easy and there was plenty of room in our room

room not particularly clean, hair in shower, mini bar menu missing, just a tatty cardboard folder for it

parking and walking a fair way to room.

swimming and gym facilities were basic but free with accommodation

the kids loved the pool.

was nice and comfy lots of free movies on tv the room was very clean and nice good mini bar selection of alcohol

was surprising given that the facilities and environment are not really aimed at, or ideal for kids

the bath/spa was huge and amazing, and the poster bed was very comfortable

wifi wasn't working.

think there should be valet parking and luggage taken to room as we had to drag our suit cases up stairs we

only 2 little points ..tvs are too small for this era and wifi was weak.

no restaurant room service

nice staff, quiet motel, big parking space.

a 3 bedroom apartment very basic and very empty, the kitchen had no dish rack, no glasses for drinks, dishes

lots of kids playing in carport and cars being hit by ball

they are pet friendly, easy parking, quiet location.

we were careful with parking in front of our room to ensure that the vehicle with low profile tyres did not

no guest laundry available and washer in our room was broken. no staff around to report to

laundry truck blocked the exit for more than an hour

booked a larger room which has a spa bath

found the wifi, the tv, the parking space, the bathroom facilities, the size of the room, the location and

full complement of crockery, cutlery and kitchen utensils

room service meals after 9pm were a little burnt

furniture in the bar could do with an upgrade

theres a beautiful golf course, gardens and kangaroos everywhere

nice walks along the yarra river by the golf

breakfast was perfect and the barista making whatever coffee we wanted was fantastic

and cleanliness of the room, facilities provided were excellent including ironing equipment, tv, wifi, fridge

end was another restaurant and bar with a nice outdoor playground and an indoor one which my kids were only too

you can do laundry too in a designated area

room size and facility, staff, parking space are all good.

wine tasting and art gallery, blue lotus water garden where you can easily spend a few hours with kids free

gym with swimming pool added touch to serene atmosphere

location, very isolated. no internet. poor reception. wifi didn't work. facilitie were ok.

my sister and i - especially as the property itself has a large common area with a fire place and pool table

plenty of parking on site

solar pool on our hot getaway

could get a coffe or drink during the day. bar area was closed until 5pm ud83dude0e

bit dated and the mini bar needed a bit of attention, thought would try some pringles for a snack but the packet

spa wouldn't stop. but that can happen any time.

were able to go downstairs and relax in the cosy wine bar and met the wonderful owners and chatted about the

still charging you to use wifi

the comfortable room. the long hot shower. the sports bar and gaming room.

little steep for room service.

in room wifi didn't work took a very long time for someone at reception to check me in ordered dinner but

wifi password was restricted to 1 device

ease of checking, parking on site and location

maroondah hospital was great for me as it was close enough to walk without having to think about parking

loved the big spa bath

could not connect to wifi

kitchen facilities

parking a little tight for large cars.

in very well-equipped kitchen makes a very good place for short or longer term stays

wasn't open for meals or room service, breakfast hours only an hour long and not starting early enough to get

after hearing i d be travelling with two kids, they even upgraded us to a hill-view suite

room service is pretty good

ud83dude0a ud83dude0a 1- very clean 2- friendly staff 3- comfortable beds 4- fully functional kitchen all good

beds comfortable tied in with the hotel sports bar for evening meals (room service if you wish)

great kitchen facilities

fully equipped kitchen

great staff and clean rooms. room service excellent.

room service was perfect and delicious after a long day driving

and rubbish smell keeps entering the room as the room is on 1st floor and end corner opposite laundry room

great parking facility covered

was super noisy, first night kids playing games around the balcony and bouncing basketball in the room next door

spacious room free laundry

location in mitcham with plenty of undercover parking

spa and pool facilities were excellent, bed was comfy.

great experience absolutely spotless great facilities (pool, gym), everything extremely clean and safe

in late due to travel & no time to use wifi, close to shops to purchase quick food and meals

apartment had everything we needed for a two week stay - kitchen, living room, laundry including dryer

we lost power then when i went to have a spa the water was brown

pool is never open

if you book for a week no room service for a week

pool wasn t clean, but room was excellent

i liked the parking was around the back of the facility

kitchen well equipped and practical

shopping centre and 25 minutes the other direction to westfield shipping centre and tons of kids activities

parking space was pinched

staff were very helpful but even they couldn t assist with wifi problem

ample parking outside

i like that there is a bar and restaurant attached to the hotel and there is a bus stop outside so easy to get

excellent parking

most surprised to have a complimentary bottle of wine kitchen facilities most helpful staff

informed that my unit wifi was not working well, as the wifi will drop intermittently throughout my stay

spacious room and good lighting and wifi in the room

no room service available or cleaning on sunday/public holiday, however they did replenish staples

no plates or knives to use for toast. 1 of the towels had holes in it. laundry wasn't inviting.

great spot and easy to get to. parking on site was helpful. clean and comfortable rooms.

wifi signal weak (rm 36) combined with nearly no phone signal (both optus and vodafone) - very

they have a beautiful pool

poor wifi.

our room was next to motel laundry & both staff & washers/dryer noise during the night was quite

wifi was not secure

laundry facilities on site super convenient (have $1 coins handy)

staff, facilities,firm bed, parking, express checkout all perfect

wifi activated requires them to give you a printout which you have to enter into each device

no teatowel, detergent or dishcloth in kitchenette, when requested we were given a bathroom towel

wifi was not working

location was great and good parking at motel aswell

kitchen was unclean and had black mould

undercover parking etc

i had odd apps running on my phone when connected to the free wifi

laundry onsite lovely, friendly staff motel in a quiet suburban area but close to main roads to get

cleanliness, parking, staff attitude

rooms were clean and the location was convenient with free parking

comfortable beds, clean room and nice bathroom. easy parking and close to restaurants/pub.

the breakfast was bit average not so hotel quality or variety.

ud83dude06 a small kids playground is near the pool

great for a stay cation. swim in the pool, luxury bedding,. room service, treat yourself.

i, sincerely, felt sorry for these young kids, trying their hearts out to provide service when they were just

the staff were very friendly and helpful, especially the breakfast staff.

wifi didn't work

the gaming was great for the kids

the kitchen was falling apart (drawers), had no washing up equipment and the kitchen was very sticky

fuss free, clean, easy parking, fair rates, nice motel and hotel staff

and the laundry room is full of insect and dust

there were no apologies and we have to insist to get milk before the room service agents were getting to the

pool

enjoyed the pool and helpful staff

room service was very minimal.

the small pool area seemed taken over (not surprisingly on a hot day) with children and babies, so not for

we have an ev and they have ev charging but one charging bay was occupied by a petrol car due to lack of

floor i was on was pet friendly, i wasn't made aware of this

there was a loud bang multiple times which would even shudder the windows not sure if it was the gym doors or

liked the restaurant on-site & room service was a bonus as we d just flown in from gold coast & wanted to

gym is across the road and they shut the residents door early forcing you to walk around reception

the hotel doesn t have a pool but did provide complementary internet which was a lovely touch

buffet breakfast was lovely and they even had little activity bags for the kids

the facilities such as bar etc

i was anticipating two double beds, expecting the kids and i to share in some combination

ice was available for our cold drinks, a laundry if needed and a small gym

clean, modern, large room, fast wifi, helpful staff, close to a shopping center, quite a few restaurants and a

room service was skipped two times, no toiletries were provided

gym was good, the laundry facilities in the room were very useful, staff were helpful and very polite and

3 bedroom apartment had everything we needed, fully equipped kitchen and a laundry, we were 2 minute walking

to call back to reception for the wifi password

was just hoping for more options on room service, and for the room to be restocked with coffee pods during our

very good free wifi, and films on the excellent tv

room service could have restocked fully the items that were removed ie bath mat and coffee

manager went above the call of duty to procure a bottle of sparkling wine on room service out of hours

excellent facilities, new, luxurious and good food/drinks available downstairs/room service.

excellent well equipped small kitchen

very clean rooms and loved the view of the jail from above and the pool was amazing , cool wine bar and pub

just bar staff were exceptionally snobby and unhelpful

didn t like not finding what i needed such kitchen utensils such as plate, spoon, food fork, and microwave as

comfortable bed,spacious bedrooms,pool heated, gym.

i love having mini kitchen's when i travel as i am a healthy eater, however the apartments are super close to

wifi didn t seem to work from our room & got no service but we just used it as an opportunity to

bar wasnt open for sat night no mini bar and room service

pool was gorgeous and the gym facilities far exceeded

tiny thing is it would have been great to be provided with a small amount of laundry soap etc

shower over bath is outdated. was expecting a kitchenette with a hotplate

room was perfect with everything we needed, and the spa bath made our vacation truly relaxing

huge rooms, pretty reliable wifi, friendly staff, pet friendly ud83dude0a

i couldn't complain about anything except the shower over the spa bath, and that was fault.

) this is one of very few places that is -actually- pet friendly, & doesn t slug you with unreasonably huge

gym available

the apartment was very nice and clean the full kitchen was great beds were very comfortable

gym is a bit pokey.

stay was pet friendly, clean and a bonus with allowing my girls ( frenchies ) to stay

location, gym & laundry facilities

saturday night loud music from bar reverberated through the floor and room.

a simple continental breakfast bar ie oj, cereal, toast & condiments even for a small fee

i could hear clearly from the room next door (shared bathroom in my case) although not from the bar downstairs

of single, lockable toilets with a basin, shower rooms have a toilet, cheap washing machine (free laundry powder

plenty of bathrooms, a laundry service, and okay kitchen

close to our room where we could leave our leftovers and eat the next morning using the very nice kitchen

great location 1 min away from tram, great wifi and comfy rooms with no noise from other rooms!

the shared kitchen is a bonus with the option of making your own meals

smart tv, great wifi, shared kitchen spaces with

wifi was perfect

just wish i was able to connect my chrome cast to the wifi

upon booking i thought that wifi was included in the room rate - but i was mistaken-

and location was great, swimming pool was most helpful and the kids enjoyed

there is a small kitchenette with a microwave and mini bar, and complimentary water, coffee, and t2 tea

the spa bath is very deep and difficult to access.

clean pool, gym and access to towels. rooms were nice with a good view of the city.

i think in the time that we live in wifi should be complimentary

spa will be opening in 2025, but i suggest to improve the gym, make it bigger if possible

wifi connection was painful

missing kitchenette items was charged a bond that wasn't mentioned on booking.com

bohemian hotel , restaurant, speakeasy style bar with a 70 s theme running throughout

room service was perfect

a gym instead of some of the empty social area downstairs would have been great

free mini bar was great!

the gym access at snap fitness was brilliant

but if we have to be picky, it's the construction, making the entrance to driveway and parking quite tricky

excellent location, parking included and had everything we needed.

location for specialist and hospital good clean quiet secure parking

close to city. parking was excellent.

kitchen was well stocked with crockery, cutlery and cooking items heaters in every room which was

the room was clean; the kitchen was well equipped and the location.

great kitchen /cook ware

spacious, lovely rooms, big kitchen and close to restaurants, transport, good outlook (we were upgraded to a

the on-site parking is safe and free there is good wifi signal the staff are efficient there are good laundry

yard had rubbish, dirty laundry bags, rat traps visible

the beautiful garden and pool is a highlight, interesting neighbourhood which i enjoyed walking around, close

only issue i had was when we were swimming in the pool there were some tenants from the apartments and they were

the wifi worked

pleasant, small pool for a quick dip

rooms and good facilities, kitchen, laundry, bathroom, living room etc

the pool and spa blissful

swimming pool which wasn't at all crowded when i tried it, jacuzzi, gym

the pool and spa blissful

good gym and pool area

fabulous bar with incredible cocktails - go for the one made with tequila and spiced with vegemite

wifi not good in our room s location but not a big problem for us

there wasn't a washing machine in our apartment but there were good laundry facilities available which were

all of it - particularly the spa bath.

of free parking spaces 2 beds in one double room no cards that turn the power off when you leave great

the kitchen was very functional

only disappointment was the breakfast service

the downside is the wifi connection is a bit unstable

booked for 2 nights for my kids and their mum for her 50th birthday

the meals, both room service and the gin and wine bar

it says 8 people maximum but there were 9 in total even though 3 were young kids

bar meals weren t good value, no room service, relatively poor access to public

paul was genuine and accommodating - and the upgrade to a spa room was thoroughly enjoyed by the two littler

wifi was great

we did some laundry in the hotel and the staff was super helpful with washing powder and coin exchange

the bar closed a bit too early and my colleagues and i were enjoying a drink and a chat.

wonderful room service food

our towels, as requested under the environmental policy, but housekeeping replaced them (and the bar of soap)

we were comfortable and the service, including room service was great.

as we had planned to spend the afternoon at the pool with kids and this was a main factor in our decision making

pool is too small. and water was not that clean

need some upgrades. laundry would have been nice. windows need cleaning.

was very quiet, bed very comfortable, kitchen well equipped, spacious, great location, good convenient car park

wifi - come on

the kitchen nook has a microwave, kettle, sink, induction cooker, wok, crockery, cutlery and wine

confortable bed, clean, helpful staff (both reception and room service), excellent location

the wifi wasn t great at times

everything! spa was great

really comfortable. room service was reasonable value. great customer service

it was all good. spa could be warmer

clean, quiet, contemporary rooms. well equipped gym. friendly and accommodating staff.

could use more tea towels in the kitchen and wifi not great.

kitchen and laundry are excellent and everything u need to cook with is supplied

a mini fridge, tv, kettle, free wifi and a small portable heater, the amenities provided makes the price worthwhile

wifi works well in room

the wifi worked fairly well

location was easy, and the pool was surprisingly warm as the design stopped the wind

kitchen and living area were

the room was spacious and very comfortable, the cafe was great as well as the pool and bbq area

location. style. pool. gratis soft drinks and kit kats!

rails, heating couldn't be turned down, scratched doors (paint missing on half a door in the laundry)

wifi did not work for me, but as i m a local that didn t matter to me.

ambience, staff, massage chairs in gym, views

good gym complete with peloton machines, lovely bathroom and great views

arrived early with my kids in melbourne and just went to the hotel to see if there are any rooms available early

laundry service was amazingly fast, even when i handed in clothes after the deadline they still

they also have a free laundry area, i found this to be very convenient especially since i was travelling with

plus people running up and down stairs all night not a safe place to stay if you have kids

location laundry in rooms

staff who were very flexible and helpful with lost keycard, access to laundry room and generally very friendly

machines for guest laundry during the extended stay

great for a family of four (not with younger kids)

location and wifi were very good. close to free tram and eating spots.

also there was a weird video in the hotel lift that would be freaky if you had kids

room service menu could have a few more additions however with the central cbd location of the

great location and good value for money. bed very comfortable and wifi signal strong.

and provided breakfast was perfect for our needs

difficulty connecting to free wifi

we didn t use the gym or visit the restaurant or bar, but there seemed to be lots on

gym was functional

kitchen had a dishwasher, microwave oven/grill and all necessary pots, crockery, knives etc

the pool area could look more amazing plants look unwell

pump soap in the bathroom or a place to keep the soap bar rather than just on the bench

terrible if you have kids and need to check temps

when i went there i was given room on 3rd level so had to go down again and again to warm up kids food and milk

room has a tv and a small bar fridge

i also wish that it had in room breakfast as we were unable to go with the kids down to brekkie

hotel with spa and sauna to relax after walking around

excellent early breakfast after dawn service

restaurant & bar were very comfortable and the service was fantastic

outside area surrounding the gym was unfinished and unappealing

very comfortable spacious room, kind staff and clean heated pool/spa and dry sauna

only negative i could add were the limited gym facilities

the only thing that was disappointing was the wifi did not reach down in to the gym.

funky but can be spooky esp in the gym which is located in the basement and is a dark, little room with almost

gym is just cardio equipment in a dark room in the basement so not great for keen gym goers

token gym

room service appears to be inconsistent - daily cleaning

-free wifi is poor -it was quite noisy in the bedroom at night (2-5am--traffic noise).

was gorgeous, polished floor boards and beautifully furnished and decorated with a functional kitchen and lounge

very spacious and modern perfect for going away with kids

no room service :(

comfortable room and free to use laundry room

the wine bar & restaurant is good. breakfast room very cool.

- wifi is amazingly fast

gym was well equipped and front of house staff were lovely

from the friendly staff to the cups and teapot the room service was delivered in

clean room, wifi, friendly staff

loved being to do everything from a qr code - order room service, check out etc

ordered room service and took over an 1hr to come to room.

nothing but exemplary personalised service from the reception, room service and restaurant

the gym was well equipped and open 24hrs

also laundry was dirty and disgusting and whilst inside room was clean everything else was

tight car parking

the car park was a bit small was a bit tricky to get out of but there is parking on the street

a few repairs needed such as loose lock and sealing around kitchen bench

compact. all the facilities that you need to be self sufficient inc wifi.

the facilities are outstanding such as the pools and the gym

handy location, great buffet breakfast, the most comfortable bed i have ever had at a hotel

pool and gym

clean, restaurant was amazing, the bar was great

room was beautiful spa and pool lovely to visit and the buffet breakfast was so amazing accept the pancake

room service was fabulous, the food was

free wifi. good breakfast at reasonable cost.

the bar on the ground floor is a perfect place to settle in for a couple prior to going out

i think the bar prices were a little expensive.

had no wifi in our room

good continental breakfast

breakfast was repetitive after we had it for six days

breakfast was incredible - our booking came with the continental and hot food package

the breakfast was delicious and the staff were very polite and friendly

the breakfast was delicious and reasonably priced

the wifi didn t stay automatically logged and any you had to set it up on your phone/laptop every

got room service and asked them to pick up my tray and it was still there when i went to checkout at

the service was exceptional and room service was excellent

maybe just not enough facilities - pool, gym, sauna room

the room service was delicious and breakfast at cleo was wonderful

deliver my laundry back at 9 am the staff ignored the don t disturb sign

not sure is a free wifi but they just ask if we wanted the wifi

the gym could have been a little bigger

like all of australia the wifi is very slow not just this hotel

gym could be bigger, a lot more people using mats and weight more so than machines