friendly front end staff and ample free parking. room was nicely furnished and clean.

booked with mercure because of photos in the website that displayed a beautiful restaurant and bar and also a

no covered parking. no

wouldn't say dislike, but a tea towel and sponge in the kitchen would be handy and there was not much in our

good laundry

size, very clean and quiet room; comfortable bed; guest laundry facility well appreciated; good

there is also a laundry and the garden area is perfect for morning coffee, i am very happy with my stay of 5

laundry room

size, very clean and quiet room; comfortable bed; guest laundry facility well appreciated; good wifi

carpet was beyond threadbare

wifi was weak

good size spa and room size

no wifi

good location, easily accessible. parking was very good.

the room was cleaning and parking straight out the front

the pool and shop were close by.

very close to our conference building and pet friendly!

we enjoyed the pool

wifi was free but slow

from enterting reception staff was nice friendly nd very very very helpful to us checking in,pool was awesome

good location, friendly staff and nearby parking to our unit

room was too far away from reception so wifi never worked (had to use my data) - needed dish liquid to wash

kettle for a coffee in the morning and parking was immediately available out the front of the room

parking right outside our room

was nice , bed was comfy , parking was great as we had a race trailer with us

forgot to ask about wifi so i used my personal hotspot, but by accident i found the wifi information scribbled

the beds were abit uncomfortable and no wifi

daily room service

clean, comfortable and easy to access with plenty of parking

noisy air conditioner. had to ask for wifi password.

the car park lights into the rooms are like daylight. food in sports bar clses to early

no staff on reception after 7pm, only staff in the bar or gaming area

also enjoyed the breakfast variety

clean rooms and friendly staff. also loved the spa bath. great for relaxing

) also my confirmation emails and the website says breakfast included however we learnt when showing up for

modern and clean, great bar and restaurant attached and bonus free buffet breakfast.

no on site gym

good access to gym

advertise two rooms for 4 adults and two kids only to provide a double bed in a room to have two adults and 8

very clean and modern facilities. great value for money and excellent breakfast too!

and comfort room ,convenience with coin laundry machines provide make it easy for guest

would be an added bonus to have a freezer section inside the bar fridge

another 10 minutes later some toast turned up from the kitchen, which i sent back

just a few kitchen things were missing

the gym needs more equipment

wifi strength was not good.

is also a big grass area that you could access through the back fence that was great for the kids to be able to

room needs a microwave and better kitchen facilities.

we ordered room service as we had a big day & it was lovely

room service from the hotel is a plus if you don't feel like going across for dinner

there's also free wifi if you need it, just don't forget to get the password when you pick up the key

only criticism was the car parking, it would be nice to have your room number on the parking in front of your

no laundry facilities

well located as well and easily accessible with ample parking space

drive a larger vehicle and the parking spaces in front of the rooms are a little tight for a bigger vehicle,

the free wifi was poor which was disappointing

disappointed at a couple of things: the guest laundry - to wash your laundry it requires payment to use washing

wifi activated requires them to give you a printout which you have to enter into each device

clean and comfortable it was the service of the staff and how easy it was to use the laundry when i wanted to

the wifi signal was very good too

the wifi also wasn t working

not show wifi pass word

of options amd they didnt refill them so if you didnt go down early there was nothing ad the wifi was poor

very friendly and fresh rooms and great value for money on breakfast

any rooms wifi pass word notice

freshly painted pool was great, room was nice and clean

the pool was nice and shady as well

be prepared for no wifi, which is ok if you want a break from the internet ud83dude06

was huge, and there was a lot of freedom to wander around and play pool, socialise, eat and watch tv

clean, quiet venue. warm room and plenty of car parking.

the staff were incredibly friendly and accomodating and the big indoor heated pool and enormous gym were amazing

in late due to travel & no time to use wifi, close to shops to purchase quick food and meals

clean, comfortable with a great pool and gym

could do with more kitchen ware

the wifi was unavailable.

like the look of the property and how close it was to the knox westfield and the pool area was

our kids enjoyed the pool

helpful staff, good location near major shopping center, good wifi and security, handy large parking

parking was tiny

to the excessive hot weather would have been nice to allow the pool to be open longer than locking it up at

ample parking space, washers and dryers available (not free but not expensive, very convenient and

inconsistent hot water was a bit frustrating limited laundry

easy access and parking

there were little roach/beetle type bugs hanging around the kitchenette

rooms were clean and the location was convenient with free parking

great for a stay cation. swim in the pool, luxury bedding,. room service, treat yourself.

wished i had more time to use the pool and access the large gym in the shopping complex below.

love the gym option

we finally got our meal other than that we enjoyed our time staff were also slow to attend the bar

the staff were very friendly and helpful----the breakfast was great value for $$$$'s

kitchen facilities

also helped me with wifi which i had trouble accesssing

loved the big spa bath

parking a little tight for large cars.

style but spacious room and bathroom, very clean, car parking at front door

wine selection in the bar i enjoyed also

didn t have a microwave, i knew it had a bar fridge and tea and coffee but i think every room needs a microwave

we loved nearly everything. even have room service. so much space for the kids in our room.

staff, affordable family friendly & free play arcade for kids with a camera we can see them

easy check in. late check out. free wifi. clean room.

and rubbish smell keeps entering the room as the room is on 1st floor and end corner opposite laundry room

wifi was pretty slow

when we booked we said we had two kids, a 4 year old and a 1 year old and they did not contact us to tell us

there was no restaurant, no minibars and in the hallways were spare beds and laundry bags

the beds were comfy and we especially enjoyed free wifi

wifi was advertised but no wifi, pool out of order on 35* day,cockroach's in kitchen area, seemed

kitchen well equipped, heating excellent, tv good

wifi very slow and not free - $5 for 24hrs. heat pump ok but need upgrading (old model).

i liked the parking was around the back of the facility

washing machine and the pool were a bonus

room service was quick and the meals were of a very high standard

there was no where to sit in the laundry and it was upstairs and we are oldies and not very good with stairs

i liked the adjoining rooms so that the kids weren t in our room.

we were staying in the area for golf course access

wifi was spasmodic.

couldn t find wifi. only got half the breakfasts.

pokies kids game room

facilities with restaurant, pub and laundry

the guest laundry free of charge was a really nice surprise as i had three uniforms to wash for work

keeping the kitchen open until the advertised time

not much for kids - a playground would be

no mini bar in rooms, but you can order from reception

furniture in the bar could do with an upgrade

breakfast was perfect and the barista making whatever coffee we wanted was fantastic

it was lovely. fast room service. helpful.

the room might be on the small side if you had two adults and two older kids.

wifi internet issues with catholic websites which were blocked

great value for money, comfortable rooms and good wifi. complimentary water and timtams a bonus.

on site parking.

i loved the $20 credit for a drink at the bar

we stayed in a great room and found the parking very easy and a great

had to connect to their free wifi which worked better but not the fastest

spa was magic and the pool was as magnificent as it looks in the photos

gym would benefit from some yoga mats and pull-up bars.

the kitchen was very functional

mini bar in room didn't have any bottle water in it

3 meal course and very close to the wedding venue that we were attending restaurant very good breakfast dinner

room service was quick and yum

only problem for the length of stay was no kitchen. coffee eas very good in the cafe

beds, great staff and a pool table to keep the kids occupied

but thats when people travel so your kitchen should stay open

the laundry facilities also were convenient

so much space plus a kitchen

really good location also a good price and has a laundry

i found it hard to get wifi

comfortable bed, kitchen had everything, tram stop out front, restaurant

where all the dirty laundry was stored lots of trolleys near car

bigger mini bar selection?

booked a spa room which was great, used gym a couple of times and enjoyed a nice buffet breakfast both days

have liked a swimming pool

spa bath had shower above with no screen

between price and quality clean, coffee, tea, milk, sugar available in the room free parking and wifi

we heard every footstep thud past and there were kids running up and down the hallway

room was great. great location for trams into melbourne . good breakfast

laundry signs instructed us to go to reception for coins but when we went there they did not have

the room was spacious, it was quiet and no road noise. also liked the fact of free wifi

room service dinner was excellent lovely kitchen area, innovative crockery/cutlery drawer - could

easy parking, friendly helpful staff, comfy beds, easy access to the yarra valley

onsite parking

top view but there was untreamed tree which blocked everything, also was super noizy eith every kids running

very easy connection into the cbd and the gym and sauna facilities are excellent

we utilised the free parking, pool and rooftop garden

wish the pool was a bit warmer

were also great, i recommend for anyone that is tall you will not be disappointed with the bath/spa length

the spa bath is fantastic

wifi cut out at least a dozen times on the one zoom i attempted

the room service wasn t gret

hotel was pet friendly but nowhere in the restaurant was

free mini bar was great!

laundry was a great facility

good wifi

kitchen was good for brekkie, but could have a few more bits and pieces like a bread knife etc.

wifi worked well in the room

i'm not a prude, each to their own, but i was there with my 2 kids (10 and 13) and my mum and it was extremely

there was a small kitchenette with a microwave, kettle, and fridge

no self laundry service

would not bring my kids here

dislike, we went elsewhere for breakfast as the breakfast room was full of families and kids that morning

they did reboot the wifi router but the room was just in a dead zone

parking was even expensive and inconvenient as you had no room to turn around and the hotels laundry trolleys

wifi, kitchen included and free

bed was comfy. wifi was available which was good.

the on-site parking is safe and free there is good wifi signal the staff are efficient there are good laundry

spacious, lovely rooms, big kitchen and close to restaurants, transport, good outlook (we were upgraded to a

plenty of room for kids. comfortable beds.

great bar downstairs

unclear if spa facilities were open for hotel guests or not

great staff, room, lovely products, incredible shower and beautiful restaurant and bar in a great location

the location, the service, and the room service.

the public bar, restaurant and wine bar are all great

everything was extra cost: wifi, parking and (very average) breakfast

pool had vent covers missing as did the spa which could be a hazard for people with long

the indoor pool was smaller than expected with all the kids around its not big en5

great staff, good breakfast and nice location

good sized room. nice bar and restaurant.

a lot of effort from the manager and kitchen staff

i used the gym once which is small but sufficient

the apartment kitchen was good, especially with a full-size not a bar fridge

we used the gym which suited our needs

wifi was unreliable which made it difficult to work online

rooms - the kitchen facilities were excellent, room was really large, bright and comfortable

room was very quiet and well appointed, we didn't use the kitchen facilities as we were out for dinner and

very big room with excellent interior finishings and a full kitchen. very impressed!

have thought we would get full access to wifi and not just 500mb for the price of a room

a pet hate of mine is noise on a busy road - they have even solved this problem

the area is pleasant and the hotel bar and restaurant very convenient

free wifi was important and was easy to access

spa and pool were luke warm, too cold to go in

staff was welcoming, the view and room amazing and they have spa and gym

beautiful atmosphere, very cheap for location and nice food for room service

early closing of bar and dining facilities

no room service while we stayed

very good free wifi, and films on the excellent tv

bed not so comfortable . wifi not good. no chips/nuts at the bar!!

room service could have restocked fully the items that were removed ie bath mat and coffee

and provided breakfast was perfect for our needs

the tv was way too difficult to connect per the instructions. same for wifi, it didn t connect

areas overlooking albert park, all the facilities you could wish for in the room, great storage & spa bath in

bathroom wear and tear, spa jet cleanliness not great.

the rooms are generous in size and had a great kitchenette

comfortable beds large room clean good mini kitchen air flow

the kitchenette didn t have any cutlery or a plate. room service did send some up.

one of the kitchen staff not washing his hands properly after going to the toilet

not much stuff in the kitchenette

in other words, a true room service

very nice to have an excellent pub with fireplace below too

staff were excellent restaurant & bar facilities exceeded our expectations

a wedding early in the day and allowed us to check in early and also gave us an upgrade to the spa suite which

loved the spa bath and spacious room

the spa bath with tv was luxurious

bit crazy on room service prices

couldn't connect to the wifi

good night's sleep, booked another night, great affordable prices, laundry is on ground floor has a good washing

a control freak so when it comes to cleanliness it was important because i have tow very young kids

the in room facilities are good, the surprise was the spa bath in my room

we travelled with two young kids and never felt unsafe

new clean room with great kitchen, super helpful and friendly staff, access to restaurants within walking distance

has free laundry as

kitchen needed to be equiped a bit better. no salt/ pepper.

the gym and sauna facilities were nice, as was the water dispenser on every level

nothing seemed like a hassle, will be staying there again and trying out the bar next time

the pool location with a new building next door

spa and steam room were unavailable at the time and the pool wasn't heated which wasn't great as my partner and

clean pool, gym and access to towels. rooms were nice with a good view of the city.

spa will be opening in 2025, but i suggest to improve the gym, make it bigger if possible

bar and restaurants were high standard

the reception in the kitchen area is a little odd

i didn't access wifi

wasn t given the wifi password should be given on

wifi when working was slow

kitchen facility in ground floor and also in first floor

would be nice to have breakfast options even if there is a very good full kitchen and boundless dining options

location, gym & laundry facilities

great for families with kids

not only pet friendly but the staff went out of their way to make my labrador feel just as welcomed as

spacious, pet friendly, modern, on-site parking and amazing receptions elizabeth.

love the arcade machine in the laundry in the reception area, awesome fun

facilities are good also for the longer stay with laundry; kitchen and kitchenettes on each floor

smart tv, great wifi, shared kitchen spaces with

wifi is awesome

relaxing and love the tea room in the hall with filtered water and i enjoy the game arcade in the laundry in

great location, on site car parking. very spacious rooms. great value.

good location, decent price, beautiful pool, i liked how there was a laundry room

clean , comfy and very relaxing!!! great pool and facilities!!

great spot and easy to get to. parking on site was helpful. clean and comfortable rooms.

there is a laundry room, but reception don t hand out change for the dryer nor do they have a change machine

great location, excellent parking

own facilities like kitchen and lounge area

very good location privacy kitchen with enough utensils

great location, free parking, good wifi connection, comfortable bed, good size of rooms

room kept incredibly clean, with full side fridge and cooking facilities in kitchen

young kids will also love the birrarung mar playground and acmi across the road

to move about with the kids , supermarket right next door

free wifi could not use would not load a page on the web

the only thing i could fault was there was no tea towel in the kitchen

would love there to be a cafe/bar on site and gym/pool but still a great place to stay!

i also didn't like how the room service came into our room asking if we wanted room service even with the do

a bonus to have a bar and a great restaurant on the ground floor

the restaurant downstairs is excellent and the rooftop bar looks amazing

perhaps a small table for two would be nice given there is a little kitchenette.

the sky bar was not open yet the sign down stairs said the grand opening was on the 10th july and we had

especially for the kids as well

it had excellent support facilities - gym, laundry

with cleanliness and excellent facilities, including wifi

the free breakfast the next morning was a highlight too

great wifi, comfy bed, fantastic buffet breakfast included in the price - what great value for money

ambience, staff, massage chairs in gym, views

bed was great ,pillows were great staff were great restaurantand bar great

the room service crew were efficient and did a fantastic job keeping our room clean and we're highly

paid wifi

reasonably priced room service menu

wifi worked on my laptop but not my phoen for some reason.

pool was gorgeous and the gym facilities far exceeded

no current room service available.

location, close to cosmopolitan smith street, funky room configuration, cooking and laundry facilities

coffee pods decor balcony comfy staff location pool

pool facilities are amazing

the pool was a main drawcard to my booking this property and didn't disappoint

the location was excellent and the pool for the kids was a hit!

pool, spa and steam sauna delightful, also a great way to start your mornings upon stay

beautiful heated pool, spar, sauna and gym

central location, close to cbd and accessible to the rest of melbourne. great pool and gym.

) which was great as we were half way through a long trip and it was super useful to refresh our laundry

pool was great once all the screaming kids left and we had it to ourselves for a short while ud83dude06

pool small but bigger than most indoors

everything the view was amazing n bed was so comfy, kids loved the pool

nothing like the picture on website. no wifi in the rooms. too expensive

gym too small

additionally, there was dirty laundry from a previous guest in the room when we entered

only downside was my late order room service wasn t delivered

hygienic and clean, were very looked after by the hotel staff, loved the pool facilities too

room was good, toilets/shower down the hallway and there is a kitchen and laundry on the roof

they also have a kitchen and laundry at the rooftop

kitchen and laundry on rooftop need a spruce up. no tea/coffee in our studio suite.

bathroom and it was a completely fantastic self contained place with its own fully equipped kitchen

the kitchen is excellent and well equipped and i have stayed here on many occasions

kids in room on floor above our running around for a few hours at night till about 10pm?!

everything is provided - including wifi and internet

the best lemon tart room service

breakfast was delicious and was ordered via room service

wifi could be better

breakfast at melbas restaurant went out of her way to organise special cereal for our two young kids

it kept saying we weren t connected to the wifi, which were

(not a criticism, just an observation but my two young kids still enjoyed it

wifi didn't work properly during our 2 day stay.

one girl in the bar was rude

wifi slow.

large rooms and there s also laundry facilities on two floors

are large and have microwave and kitchen facilities

kitchen with room

great location. like the hassle free check in and out. handy having the complementary wifi.

breakfast and coffee was good - location superb for exhibition centre

down stairs bar and outside area perfect for some afternoon drinks and people watching

the hotel was exceptionally clean, and the facilities top notch with reliable wifi and chromecasting availability

- very fast wifi - great sound proofing all in all, highly recommended

great wifi