the free wifi didn t connect. and no bottled water in rooms

it had everything you could need - bar, gym, restaurant, great location near shops etc

no two bedroom rooms, so had to book two seperate rooms for the kids.

think this hotel is not suitable for family with kids as they only have rooms with 1 king bed or 2 single bed

gym and library available

linen etc was brilliant, kitchen equipment was great too

clean, kind staffs. wifi is good, i loved our stay here!!!!

we were attending a birthday party and didnt want to have the hassle of parking our car in the plaza carpark

wifi internet that i have experienced in a motel

was in an easily accessible location with parking literally at the door

special mention to the bar and grill restaurant we truly enjoyed the food

nice big doors. equiped kitchen. comfy bed

great reception, bar and room service staff...ultra helpful

that i couldn t eat their snacks in the mini bar without paying for it haha.

modern shower and toilet, and room was complimented by capsule coffee machine, microwave, a kitchen bench

fresh food and vaule for money. clean rooms, friendly staff. beds were amazing and good wifi.

and rubbish smell keeps entering the room as the room is on 1st floor and end corner opposite laundry room

the beds were comfy and we especially enjoyed free wifi

comfortable room, good parking, easy access

updating the rooms this time we stayed in a refurbished room wow just great great staff plenty of parking just

room service was very good delivered fast with positive

no ground level rooms.. kitchen shut at 8pm..

with 2 small children the room was massive, and we had a lockable verandah, which is perfect for kids

fault this stay from easy check-in late afternoon, access to downstairs bar and restaurant, free parking and

clean and spacious. secure and plenty of parking

the wifi was extremely slow, the bathroom wasn't cleaned properly and the blinds in the room gave no

ease of checking, parking on site and location

coffee, bar fridge, iron, kettle etc

laundry next door was convenient

the laundry was broken while we were there also which was very inconvenient

noise from a function with kids screaming and running around was not acceptable

couldn't use spa bath and little mould in shower

very comfortable bed plenty of parking, friendly staff

came with fridge, wifi, and tv

secure and ample parking

could get a coffe or drink during the day. bar area was closed until 5pm ud83dude0e

spa wouldn't stop. but that can happen any time.

obviously no fancy tv and no real kitchenette but everything is there as described

the parking was convenient and although dinner wasn t on during our stay the owners recommended

room was large, spa was lovely and the bed was very comfortable

pool was not as easily accessible for someone with mobility problems. but great pool

perfectly adequate sized room with free wifi and good sized bathroom

wifi was advertised but no wifi, pool out of order on 35* day,cockroach's in kitchen area, seemed

easy to locate and quiet , good car parking facility. friendly staff.

kitchen could have been a little cleaner, but it wasn't too bad.

the wifi was unavailable.

we were told the wifi was great but my husband couldn t connect to it.

fab location, comfortable. enjoyed the pool and steam room as an added bonus.

in late due to travel & no time to use wifi, close to shops to purchase quick food and meals

clean, comfortable with a great pool and gym

had a family room with kids

kids running and playing in the passages between the rooms and making noise

shared laundry facilities and looked like there was a pool (didn't use though)

easy off street parking

having breakfast in the accommodation was very handy. there was enough parking too.

shopping centre and 25 minutes the other direction to westfield shipping centre and tons of kids activities

washing detergent or sponges even though they had a kitchen and expected people would cook

the hotel was great and my kids had lots of fun in the room and loved the bistro and game area.

wifi kept dropping out

we loved nearly everything. even have room service. so much space for the kids in our room.

the pool looked very inviting, lovely and blue and clean

easy to get to, friendly staff, plenty of parking, easy access to large shopping complex

room contained a microwave and kitchenette with adequate crockery, glassware and cutlery, wifi worked well

the room was clean, quiet, and had a fridge, heater unit, tv, and wifi

please get secure wifi.

laundry great. location

also there is no room service on weekends

bond requirement need to pay for wifi

kids loved the fresh pancakes

very clean, spacious, good size tv, awesome movie package, loved the free wifi.

breakfast room service was fantastic & so delicious

level of room setting and room service

stay there a bit and the staff are always great, rooms always well presented, loads of parking and handy for

free parking and laundry facilities

location - easy walk from train station, shops, cafes, restaurants , movie theatre etc - free wifi- receptionist

shortage of parking

there are small club with bar and poke machine which close at 5am

for dinner in the hotel and i was disappointed with the attitude of one of the bar staff

it's a bar, pokies, cabaret rooms, and we would definitely not say it was suitable for kids

doncaster, friendly and helpful staff, next door to bistro, clean and comfortable room, good wifi, easy access

location for our purpose. nice, very clean and spacious room. very secure parking

late check in at the main hotel great bar staff

generous desk, ergonomic chair and reliable wifi, so would also suit the business traveller

accommodation and parking is in a gated area, absolutely great space

the beds the location the wifi and the food

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

close to box hill, off street parking available, free wifi

the website said daily room service but it didn t happen until we asked and then it was only partial

free wifi advertised, but access details not offered on checkin

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

great view and spa bath

view of the lake was exceptionally good, the room was very clean, the bed was soft, the wifi was good quality,

plenty of parking and pleasant surrounds with a pool

outdoor tropical pool in beautiful garden setting

the spacious soundproof room, corner spa and private balcony with mountain view

meals and bar were a little expensive.

a nice addition, staff were kind and helpful, the car park is close by and gated at night, free wifi and ability

room service is brilliant

easy to get to, plenty of easy parking

very well presented property. good parking and staff were very polite and accommodating.

room service meals, fantastic continental breakfast spread and the bed was so

located resort in countryside, relaxing and peaceful, with views on golf courses

could not connect to the wifi

seeing kangaroos in the garden was such a fun experience, especially for the kids

much, here are some points to improve: during the last 2 days, the wifi was off, the hotel should take an action

good food in restraunt. very comfortable rooms, beds and pillows. plenty of parking.

manchesters, oldschool shower head but decent water pressure, aircon worked, tv worked, ample parking

byo internet as the free wifi is so slow as to be non-existent

smoke and if anyone was smoking outside the room it would come into the room because the laundry was close to

wish room service was available but as i mentioned previously because of covid it wasn t available

it was quiet and clean with resort like facilities - swimming pool, tennis courts etc

wifi was not working in the room

plenty of room to relax and entertain oneself with nature walks, pool table, large screen tv s to watch sports

the bed was comfy and wifi of good standard, and plenty of water pressure

plenty of parking on-site

was high , especially since it didn t have other features such as a restaurant , kids play area

was easy to locate property and parking was immediately outside of room

clean and modern room with a kitchenette.

laundry facilities (we had a 3 night stay before catching a flight and were really hoping for this)

another car was in my parking bay.

breakfast was ok toast was a like cool by the time we got it

room service was good

there was ample parking available

needs room service staff for the room service food

gym access was very handy

- what i loved the most was that it was pet-friendly, which made the stay even more enjoyable as i could bring

the shower pressure was low, the kitchen was too old(plugs/switches)

a 3 bedroom apartment very basic and very empty, the kitchen had no dish rack, no glasses for drinks, dishes

kitchen dirty, tap broken

they are pet friendly, easy parking, quiet location.

lots of parking

room service, broken lights and door needed maintenance as wouldn t open from bathroom

parking bays made parking / movement difficult up near unit 17 when those parking perpendicular

large parking spaces

clean and comfortable spa in room was a bonus aircon worked really well on hot day

the laundry onsite is not very good, but there are good laundry facilities around for those that have

it was an added bonus, and one of the reasons i re-booked for our current stay, our kids loved that feature

great location and parking. staff were exceptional.

easy and secure parking

the kitchen was basically unusable

the whole room was filthy and i refused to shower myself or the kids

clean good beds clean bathroom lovely spa comfy room very nice all round

after hearing i d be travelling with two kids, they even upgraded us to a hill-view suite

hard beds hard pillows mould in shower poor mini bar selection

beds were uncomfortable and appeared smaller than a queen wifi would occasionally drop out

broken kitchen cabinet doors, no remote for living space tv, no toaster, and noisy party at night club and

we were seated right next to the kitchen and my daughter was getting bumped by other customers

5 of us all really enjoyed our meals and the kitchen is open

wifi a bit slow. toilet has no heater so quite cold during winter.

modern, looks new inside, restaurant on premises, plenty of parking, everything you need in the room, comfortable

6 pm so there was more than enough time for it to be done after driving almost 2 hours with three kids in the

slight problem with the wifi but nothing other then that

had a pub on site and a fabulous indoor kids play area

very clean and big room for a small family. parking just in front of the room

rubbish container totally unsuitable for continue aids disposable or baby toddlers soiled nappies wifi instructions

kids loved the pool

the pool was stunning

i used the local gym services offered through the hotel which was a nice way to unwind

were friendly and helpful, kitchen staff happily reheated baby food for us, room was spacious and the breakfast

residents of a joint apartments and it s a small area overlooked by hundreds of units & plenty kids

tv decided to stop working by disconnecting from the internet/wifi so had to turn it off

great location with great eateries very close by, parking and extremely friendly staff

i had odd apps running on my phone when connected to the free wifi

there were little roach/beetle type bugs hanging around the kitchenette

excellent bed and shower. friendly owner. good sized room. excellent wifi and netflix.

wifi was limited to only 5 devices : we had to juggle these on a daily basis as we own about 2

the room service was difficult to order through the online system and they also forgot some items but

didn't have the breakfast but i did have a few drinks in the bar upstairs

we loved our dinner and room service thankyou

easy, clean, luxurious, yummy variety for breakfast

location and parking

the room service staff

parking was right out front my

amazing bed great location beautiful clean rooms loved the parking right out side the room

easy to get to with plenty of parking

convenient location for our needs, pool for kid, plenty parking for truck or camper

value for money. ample parking.

staff were friendly and helpful and a swim in the nice pool was great

clean, plenty of room, nice hot shower, lot of parking for larger vehicles

people going in the laundry very late at night, extremely

great spot and easy to get to. parking on site was helpful. clean and comfortable rooms.

great location, on site car parking. very spacious rooms. great value.

easy parking

all good, but wifi did not work in the room i was in as it was far from the office.

pool is a waste of space

the free wifi was not working so that was disappointing.

balcony and kitchen were perfect

could have been some more kitchen appliances/cutlery/plates

to fix youtube problem he was blaming on youtube when i asked him give me other room with better wifi he said

the wifi wasn t working.

room, good layout, excellent bed, nice show, practical, useful kitchen

located near shops restaurants and train into city. adequately equipped kitchen.

good to have laundry, lifts work well

no wifi information in room

very accessible, parking was good and having the laundry on the floor was great.

the room i had on the top floor had a very poor reception for wifi.

didn't take our computers so no idea about wifi but that was cool for us, we were on holidays

room service was prompt and delicious

bar and eating

last stay was 9/10 but this time the room service emptied the bin when the room was serviced making it a 10

was spacious, clean, very comfy bed & well equipped kitchen & laundry

kitchen supplies were very limited.

bath towels were dirty the stairs to the garage not told wifi code not told housekeeping was weekly underneath

only thing is that the kitchen is not very well equipped

apartment is a little tired some crumbs on kitchen floor!

love being able to do my laundry there

very friendly and fresh rooms and great value for money on breakfast

no instructions how to connect wifi and tv was not working. fixed later though

no lift, breakfast advertised but not available yet. laundry could be open earlier and later

the kids would be running around inside the hallways, lobby and entrances the entire time

be aware, part of the hotel is a function centre, and with kids attending a state championship, the extremely

good to know that there is an indoor playground for kids if you choose to eat in the on site restaurant during

free wifi access

wifi was rubbish and the noise from the road was very loud, if you are a light sleeper then this is

we also needed dinner so to stay where pub/bistro where kids ate free was an added

and the light in the kitchen area didn t even work so was hard to attend to making child s bottles in the

well located as well and easily accessible with ample parking space

free wifi

walls were dirty and after going upstairs info pack said go back to reception to get wifi key

drive a larger vehicle and the parking spaces in front of the rooms are a little tight for a bigger vehicle,

gym is across the road and they shut the residents door early forcing you to walk around reception

from the moment of arrival, the bed was heavenly, the breakfast was outstanding for a buffet breakfast to

beds, great staff and a pool table to keep the kids occupied

although we appreciated that the room was pet friendly, there was no balcony or courtyard off the room and we

netflix on the tv was complicated and room service didn t provide exactly what was stated on the menu

my kids met us for breakfast and we sat outside looking over the park as they had a

bigger mini bar selection?

tasty room service breakfast

booked a spa room which was great, used gym a couple of times and enjoyed a nice buffet breakfast both days

ordered room service (atlantic salmon) and the food was phenomenal

we had a great experience with the lovely lady behind the bar (can t remember her name

i liked that there were 3 ev chargers so i can charge my ev next

room service was yummy but a bit pricey.

the buffet breakfast items to have signage of what's inside the baymarie- it's especially helpful for those of

need to sign up to membership to get wifi

the pillows smell funny, especially all those in the couch. wifi was not working

have thought we would get full access to wifi and not just 500mb for the price of a room

in kitchen were extremely dirty and bottom of dishwasher was filthy even though it was clean

the 24/7 gym access one block away was amazing, even for classes.

to call back to reception for the wifi password

location to la trobe uni and free parking

facilities, shower wasn't clean, towels weren't clean enough from previous guests, parking was tight, room smelt

bed was comfy, kitchen fit out is relatively new. family room very spacious.

massive fight at night between two other tenants (language and physical confrontation scared my kids), bathroom

wifi was not working

wifi wasn't working.

there's no room service but breakfast was delicious and simple.

the spa bath needed to be cleaned of ants before we could use it, but this was attended to quickly

the service is 3 star - friendly staff but no porter or room

it was winter but none of the fireplaces were lit and the restaurant was closed

the breakfast. my kids thought the little boxes were terrific!!

could get room service so didn't have to go out

clean, comfortable, quiet. off-street parking. access to hotel, with discount on meals.

great place to stay if playing nearby golf

parking at the door of the room, laundry on site was another convenience at $4 a load

manager went above the call of duty to procure a bottle of sparkling wine on room service out of hours

breakfast was a little disappointing and it was difficult to get room service

early closing of bar and dining facilities

excellent facilities, new, luxurious and good food/drinks available downstairs/room service.

no room service while we stayed

were cleaning product bottle marks (five round blobs of green cleaning product) on the bar fridge cabinet top

foul smelling fluid leak near sport bar entrance

photos stated a playground for kids but there isn't one just a small spot for colouring

parking was quite busy on the saturday as there was some event going on so beware

staff there were friendly and wifi is good

love the huge spa bath in the room.

extremely helpful and friendly staff, good location, speed wifi. has family rooms.

bed comfortable, parking and breakfast great.

the small pool area seemed taken over (not surprisingly on a hot day) with children and babies, so not for

motel didn't have a laundry room so we had to find a laundromat down the street

room and breakfast

apartment had everything we needed, tv's for kids, well appointment kitchen, 2 bathrooms and was very comfortable

very easy connection into the cbd and the gym and sauna facilities are excellent

our bar fridge was not working

no food/room service at 2am

were woken up at 4am to someone doing laundry, not sure if it was staff or a person in their room had a washer

towels & big rooms, tv s, internet, loads of cupboard space, quiet and awesome pool/spa/gym

the kitchen was well stocked with a nespresso machine and capsules

car parking is terrible

room service were cleaning the room, a very expensive lacoste shirt went missing and when at

room with all the facilities expected, great bed, good shower pressure, easy free parking, great bar located on

room service so simply & easy everything is just 5 stars

clean, close proximity to gym etc.

there could be more variety for the breakfast spread. no gym within the hotel.

modern and clean, great bar and restaurant attached and bonus free buffet breakfast.

loved the access to the snap 24/7 gym

room service was perfect

they have free guest laundry which i found useful!

laundry was a great facility

a gym instead of some of the empty social area downstairs would have been great

it was great and the spa bath in the room was soooo good

really enjoyed our stay, and the kids loved the

what we needed, eating area was absolutely amazing with an awesome arcade style activities for kids

wifi reception is not good ,most of time couldn't use it at all

the gym was closed but looked great

kitchen can have newer utensils and few more added items.

wifi access was not consistent however my phone is not the greatest so not a problem

had a super kitchen with everything you would need

spacious, lovely rooms, big kitchen and close to restaurants, transport, good outlook (we were upgraded to a

and ceilings are paper thin - so if you re on the bottom floor like we were, a family with 3 kids living

park across the road for the kids to run around

comfy room with a large tv and the wifi actually works

also a laundry onsite

food kitchen at the front looked dirty

loved the spa bath ud83dudec1 such a nice way to relax after a long day

we loved the location, the kitchen and washing facilities and the cleanliness of the apartment

room was beautiful with the colours and art, the bathroom was clean and spacious, and the little kitchen nook

gym is a bit pokey.

location, plenty of space, comfortable furniture, laundry and kitchenette a great bonus.

lighting in the bathrooms, power points in the bedside tables, proper clothes hangers and private laundry

car parking is good/ easy

couldn't go as per plan due to rains to spent watching movies with kids, thanks for good wifi and tv

parking at front door

clean, very nice staff, very spacious room and bathroom, parking available, easy access off princess

basic and comfortable accommodation with the motel parking convenience

rooms appletv didn t work with hotel wifi not baths in all rooms no room service sometimes parking was

the wifi disconnected from my devices and tv about every 2-3 days

there didn t seem to be any room service and it was very hard to get fresh towels

tiny thing is it would have been great to be provided with a small amount of laundry soap etc

person it was great - good size and equipped kitchen area for breakfast and comfy bed and daily room service

is in a fantastic location, clean, quiet and has great facilities (laundry, workspaces and shared kitchen)

self catering, laundry facilities, free use of bicycles,

plenty of shared working spaces and access to free wifi

of very convenient amenities such as the full kitchen, kitchenettes on each floor, self-service laundry, the

shared kitchen facilities, but this worked ok