wifi didn't work most of the time and was lagging.

the kids however slept like logs all night

parking

the parking was also most appreciated

cheap for last minute overnight getaway from the kids

get the wifi to connect

clean, no doors, the shower door was broken, the spa jets only half of them worked, the windows had not been

the room was cleaning and parking straight out the front

good size spa and room size

no wifi

close to to restaurant made it really easy with kids to walk took 2 minutes shopping centre really close

gardens and parking area well laid out

that it was pet friendly, really really terrific

needs to be extra cutlery & crockery in the kitchen for extra guests that have been paid for

were amazing, friendly big rooms with aircon swimming pool is cleaned once a week some leaves will fall in there

spacious 2 bedroom suite with kitchen and laundry facilities was beautifully presented, made stay 14 hours away

all staff were lovely and so kind to my kids

free wifi, plus can use chromecast on tv to watch stuff from streaming apps on your phone

the staff were excellent and we could even get some breakfast although the kitchen had closed

very nice place with friendly staff, ample parking and good location.

clean, very nice staff, very spacious room and bathroom, parking available, easy access off princess

there was no wifi

parking was quite tight

it is cheap compared to other accommodations and the room service was great

car parking is good/ easy

location, clean and quiet room excellent continental breakfast provided

we did think we would get a cooked breakfast for the extra price we paid.

a more substantial breakfast option...particulay if dairy intolerant or unable to eat bread

complimentary breakfast, room size

the car park lights into the rooms are like daylight. food in sports bar clses to early

advertise two rooms for 4 adults and two kids only to provide a double bed in a room to have two adults and 8

loved breakfast

the laundry only having one washer and dryer

everthing was good including the visit to the brewery and pizza and in room service

very clean service great room service excellent.

buffet breakfast was lovely

we also had breakfast in the downstairs restaurant

we booked the carpark and breakfast included package which was outstanding value

breakfast was delicious and amazing variety

the gym wasn't great

walls were dirty and after going upstairs info pack said go back to reception to get wifi key

and the light in the kitchen area didn t even work so was hard to attend to making child s bottles in the

drive a larger vehicle and the parking spaces in front of the rooms are a little tight for a bigger vehicle,

parking was good

there was no hair dryer. there was no kitchen sink.

wifi wasnt amazing, but we didnt use it alot, so not a big problem

large room , huge good shower, sofa, proximity to food and bar and excellent laundry facilities.

great comfortable beds and excellent kitchen and a lovely little court yard

the spa bath/shower would be very difficult for people with any mobility issues

massive room, 10 minutes from some great tourist locations, secure parking.

unit was clean and had kitchen and laundry, towels nice and soft and fluffy

very comfy rooms and beds. great having a separate room for kids. excellent bathroom.

our room was next to motel laundry & both staff & washers/dryer noise during the night was quite

wifi activated requires them to give you a printout which you have to enter into each device

laundry facilities were closed too early

breakfast is a bargain at only $9 for

no lifts, hard for babies /kids and disability

apparently there are permanent families living in some of the rooms, the kids kept running and screaming until

nothing not to like really. it suited us beatifully. breakfast was also good.

not show wifi pass word

easy access for parking and wifi

no wifi facility

easy access for parking and wifi

wifi signal is not strong but still working in my room, which is 2nd last from the reception

wifi didn't work

walking distance to shops and restaurant with room service available

i struggled to connect to the wifi, the television was also slow.

:) very nice place, not too far from the seaford beach where the water is very calm and so kids can go for a

breakky was beautiful, ample parking, convenience to kmart and shopping centre

quiet, plenty of parking, room service menu was great and very quick to deliver

wifi was not very slow and sometimes would not allow my tablet to connect

everything was so good but they can not provide us any wifi passport

didn t mind no wifi but kids were not happy about it lol ud83dude06 but meant they played

bed was very clean and comfortable, is pet friendly accommodation and was very close to where we needed to be

the community kitchen and even the bbq tools supplied are an awesome addition

fact that it's complicated to wifi your phone to the tv to watch movies and most of the times it doesn't work

they haven t provide room service .

easy to get to, plenty of easy parking

apart from the gym there is no other facilities eg: games room, pool, spa not being able to bring outside food

bit tricky for parking at night but think there was an event on

to ask questions to staff the availability of free wifi the customer shd be informed

ground floor access with parking at the front of the rooms is very convenient

clean, plenty of room, nice hot shower, lot of parking for larger vehicles

the laundry wasn t able to be used of an evening had to be used in the day which didn t suit us

convenient location for our needs, pool for kid, plenty parking for truck or camper

kids enjoyed netflix and disney plus

bistro/pokies venue, very confusing on arrival, the first staff member who approached us from the bar was very

wifi average. bed average

no drinking chocolate, or face cloth! wifi not great

it was easily accessible and plenty of parking!

pet friendly huge room

service is really good, rooms are well sized, clean, pet friendly with a designated, gated area for dogs

rooms were exceptionally clean even though they were pet friendly accommodation, no pet smells in room

we thought that with our room being pet friendly it may not be the best but it was

good parking ad quiet even near road

room service was also exception

the room service

easy to get to with plenty of parking

to the venue i was attending, secure parking, friendly staff, h toddler-friendly restaurant

comfy bed, great staff, easy parking, great meals at your doorstep..

that we didn t get a kitchenette

wifi was not working in our room, we just used data

the rooms are a good size. the breakfast box is good. restaurant and bar on site.

not having kitchen for the children.

there was no kitchen facilities besides a kettle and fridge

great pool facilities and spacious apartments

the wifi was unavailable.

clean, comfortable with a great pool and gym

great experience absolutely spotless great facilities (pool, gym), everything extremely clean and safe

nothing really, it was great car parking is reservations or charged

time id stayed here in one of the spa rooms and was great

laundry facilities old and rusty and did not use

parking was tiny

value for money, easy to get to, plenty of parking, secure building

the pool was dirty so the kids couldn t swim

freshly painted pool was great, room was nice and clean

it would be nice if the pool was heated or if there was a spa bath

wifi/internet was intermittent & hard to connect (bit late & we didn t follow up with staff)

clean, quiet venue. warm room and plenty of car parking.

parking was out in the open a distance from the rooms

the bistro meals were great and the bar facilities

sort parking on front of the room

a member of the bar staff was quite rude and made us feel a little unwelcome

desk reception process very slow $100 bond - not sure what for online it looked like rooms had kitchen but not

this motel not suitable for any guests need privacy or kids because just next the pokies and

complimentary bottles of water, very comfortable bed and a good array of tea/coffee ect car parking outside

good pub across the road, clean, simple,plenty of parking

good wifi connection

not too bad but to improve there's no other bedroom no kitchen, how people can get water and make tea/ coffee

helpful friendly staff, laundry facilities, location

used the snapfitness gym twice with the hotel's gym pass and found it perfect for it's size

wished i had more time to use the pool and access the large gym in the shopping complex below.

i, sincerely, felt sorry for these young kids, trying their hearts out to provide service when they were just

i had room service each night and it always arrived quickly with any changes i had requested

table were not cleaned properly, aside this i would have love to give them a 10/10 however food room service

, had laundry only $2 a wash , microwave in laundry was handy , pool / bars / restaurants really great ,

the iron you have to borrow from the laundry room

motel was value for money, clean and fully equipped, swimming pool immaculate, and 2 restaurants to choose from

really liked location, facilities, room setup and space, cleanliness, outdoor area, wifi and qr codes accessible

quiet, adequate parking

no kitchenette & sink for washing cups

wifi issues

biggest drawback is it's outdated and unsecured wifi that would go offline every now and then

room was well appointed with good furniture wifi good for work breakfast value for money

minimal kitchen facilities

room service food was average and the menu hasen't changed in quite a while

of the crockery n cutlery that was kept next to the bar for guests to borrow had food stuck on

20 for parking and no room service at 10.45pn out of food

the included breakfast wasn't properly explained so missed out. paid wifi yuck.

laundry room doesn t seem to be cleaned for months

no designated parking

the spa was amazing

wifi was out of service for most of the stay.

spa bath

beds a bit firm, but that's personal preference. parking is quite tight (small spaces).

great location, bar and restaurant are fantastic.

mini bar was free, not that there was much in it but it's always nice to get something for

perfect location and quiet easy parking

plenty of parking available for guest vehicles

we decided to have room service, and it did not disappoint ud83dude01

big size room. big spa bath. relatively new airconditioning.

the facilities the bedrooms were nice along with the beds were comfortable the contents in the kitchen was

ease of checking, parking on site and location

doors are broken in the hallway, 1st room on the left down hall the door is broken, kitchen handles are lose

the wifi was extremely slow, the bathroom wasn't cleaned properly and the blinds in the room gave no

the swimming pool was excellent. my kids were really sad to leave

comfort, large room, hot shower, great wifi

room warm, beds comfy, easy parking

extra kitchen sink

incorrect password for wifi (the given password included a space; the password only worked with the space

so parking is a breeze

nice clean room, the bed was comfy. room service was very good too.

great value, exceptionally clean, plenty of parking. family of 3.

free parking

loved the buffet and kids play area. loved that we got free drink cards to use at the bar

wifi need to connect to many time in a day.

restaurant and bar handy but also additional food outlets in walking distance

didn t have a microwave, i knew it had a bar fridge and tea and coffee but i think every room needs a microwave

kitchen had plenty of utensils and everything you needed

location with pleanty of parking, very clean, well appointed, spacious and comfy rooms

it was too flash for me but my kids loved it!!!

hand weights in the gym.

manage or adjust airconditioning, locking & unlicking doors, the staff need to explain more about gym, more

great reception, bar and room service staff...ultra helpful

clean room, ev charger

room service was wonderful and prompt (definitely recommend the club sandwich)

it had everything you could need - bar, gym, restaurant, great location near shops etc

no room service due to covid

was comfy, ceaser salad was excellent i felt safe with the security around beautiful restaurant & bar lovely

friendly helpful staff convenient parking gym

swimming pool in pictures has been filled with dirt and lawn laid in it

bed, towels were nice, parking was good & the staff member was professional & helpful

the motel advertises a pool - but it doesn't have one!

the swimming pool had been filled in with dirt so there was a pool yes but not with water in it - something i

room we booked was the spa unit (honeymoon suite) it was so fantastic, as was the location and the friendly

underground parking was well lit

of room was good, easy to access free wifi, room was clean and heatherdale train station is only walking distance

the guy at reception was really nice and offered us even free use of the laundry facilities together with

clean and comfy bedrooms updated bathrooms and had a mini fridge with microwave for the kids:) would recommend

location in mitcham with plenty of undercover parking

great value easy parking extremely clean

the laundry was a great

easy car parking and in a great location for our visit

quiet location safe parking area

wifi was terrible. windows could be insulated from noise noisy area.

spa wouldn't stop. but that can happen any time.

parking is a bit of a problem

caretakers, rooms comfort, wine bar and food options

easy access and parking

beds comfortable, parking easy, outdoor patio off room

noise from a function with kids screaming and running around was not acceptable

heaps of room for us and 2 kids

pool and spa were cold

my husband and his kids had a meeting and the pergola outside that bar + bistro was a perfect, private venue

both the room service for dinner and breakfast was excellent

nicely equipped kitchenette so easy to do your own breakfast etc

think it would have been nice to have a tap in the kitchen section to get water for the kettle instead of the

the rooms were spotless, but also the design, furniture, spa bath, kitchenette etc etc were wonderful and far

laundry facilities bit limited because of time restrictions could do with a bbq area or cooking

noise from the family that stayed upstairs on the saturday night, the kids were running around screaming and

we were careful with parking in front of our room to ensure that the vehicle with low profile tyres did not

location and parking spacious

a 3 bedroom apartment very basic and very empty, the kitchen had no dish rack, no glasses for drinks, dishes

no information on how to connect to the wifi.

roomy enough for a small family, pet friendly which was great.

the pool was shut

guests laundry was right next to my room - i didn't appreciate washing machines being used after 10

wifi did not work with the password provided (we tried on four devices)

ample room at motel and excellent facilities- pool, wifi and pool table

pool and spa and games room a bit shabby but still a bonus and the kids didn t care

perfectly adequate sized room with free wifi and good sized bathroom

if you book for a week no room service for a week

old small tight car parking spaces

pool is never open

pool wasn t clean, but room was excellent

free car parking comfortable bed very clean

perfect with the facilities next door, kids and i had a great time

wifi didn't work

wifi is good, usb ports in most of the powerpoints is a pretty good bonus and quite helpful

the guest laundry free of charge was a really nice surprise as i had three uniforms to wash for work

the bar was reasonably

few golf course is nearby as well

menu for room service

laundry hours were only from 9

there s also an on-site laundry room, as well as a swimming pool and gym

bed (soft), aircon/heating is very powerful(nice), plenty of car parking, convenient to drive to maccas, kmart

bar fridge, microwave and spacious room

a big group came in around 10:30-11pm, kids running, screaming and bouncing balls

no kitchenette in family room

pool wasn t heated, it was freezing even for the kids

was perfect to duck across the road for the beach of the park with little kids

good wifi speed and across the road beach access

kids enjoyed there stay because of 2 main reasons

the single wall light near the bunk (as well as the overhead light), meant that once the kids went to bed, i

great location and great price. welcome drink at the bar was a bonus.

view of the golf course, so peaceful

we had breakfast while we were there and a massage at the day spa

the buffet breaky and the wildlife for the kids was great.

walking distance to spa and golf course with beautiful scenery and lakes which made our stay so refreshing and

have stayed here many times, as a couple, with friends and also with our kids

wifi wasn't working during my stay.

staff, plenty of room, onsite parking and spa bath that actually works well

we especially enjoyed the pool and spa

excellent quiet and close to ripponlea for function off street parking

parking is simple, onsite and free

the staff in the kitchen/cafe were very welcoming and went out of their way to cater for you

the room had everything we needed, plus secure car park and venue features such as pool table, meeting room

kids floor made for a fun experience for my 7 year old

we have an ev and they have ev charging but one charging bay was occupied by a petrol car due to lack of

netflix on the tv was complicated and room service didn t provide exactly what was stated on the menu

great air conditioning and well appointed kitchen

the lounge part was comfortable and the kitchen facilities crockery and utensils all that was necessary

spacious room with comfortable beds. friendly staff. free parking and wifi.

free wifi connection but could not download any emails

thing i can pick was we tried to use a power point in kitchen but it was faulty and didn't work

very unprofessional and made the place look like a laundry

the bar on the ground floor had exceptional meals and drinks

buffet breakfast was lovely and they even had little activity bags for the kids

the only wifi that showed up was an open network, i needed more security so didn't use it

compliments to the chef and kitchen staff

restaurant for dinner and breakfast in the lobby

there was a person lingering in the basement carpark and i didn't feel safe for myself and kids staying there

rooms good price and the breakfast is absolutely worth it s money

although the hotel had a laundry room, it cost more to use the laundry, which i feel like is already paid for

it was room service only which would have been ok

location great - usually go out for breakfast

room and breakfast

m sad that the lounge bar has not reopened since covid it give that completeness to your public entrance

allowed us to use gym / shower on arrival before our room was ready and when we checked out

sad there s no lift to the pool and sauna gym for disability. no that i could see anyway.

great location, funky decor and access to the gym around the corner

they have free guest laundry which i found useful!

provides access to a 24x7 proper gym which is nearby, which was a bonus

fast wifi, great location and the restaurant downstairs is fantastic

free mini bar was great!

huge, very comfortable bed and i like having the mini-kitchen of micro and frig, since i was staying several

location. love the art work. hope next time the bar and restaurant are open.

artwork was not suitable for kids, especially if you have teenage kids

the wifi was great

wifi kept dropping out

com it was pet friendly but only have 3 rooms available for pets

on-site parking is safe and free there is good wifi signal the staff are efficient there are good laundry

wonderful service and lovely smiles. kids loved the puppy picture on the wall.

wifi access was not consistent however my phone is not the greatest so not a problem

great for kids

room service only after 3 days

dislike, we went elsewhere for breakfast as the breakfast room was full of families and kids that morning

bed side lights to dim to read properly. room service dinner was very ordinary.

the wifi was horrible. apart from that, everything all good

bar and restaurant downstairs

the location, the service, and the room service.

toiletries were spa quality

had a great feel about it, the rooms were homely and extremely cute & cosy, loved the music bar in the room as

only issue i had was you could hear people slamming doors all night and they were letting their kids run up and

is set up great with a comfortable bed, great room service options

parking was easy, check-in was smooth

clean room with plenty of space, a nice shower, a well-appointed room on the bottom floor, and laundry facilities

the screaming kids around the place getting around on scooters was less than ideal.

replication was handy to the birthday we were attending at a bar in eltham

modern kitchen, auto curtain

nice room , good location, good service and enjoy the free breakfast

pool and gym area were great. room was spacious enough for us.

$5 for a bucket of ice when delivered with other room service items seems a tad ott

it was a beautiful hotel with great rooms, pool, gym and bar.

breakfast was late arriving when we were on a schedule - 30 minutes, had 5 minutes to eat and had

we used the gym which suited our needs

central location, comfy beds, great shower pressure, fast wifi.

like that i had a mini kitchen in the room i stayed in , very convenient for me & the king size bed was just so

very handy to a self service laundry on premises

the apartment kitchen was good, especially with a full-size not a bar fridge

clean, modern, large room, fast wifi, helpful staff, close to a shopping center, quite a few restaurants and a

a pet hate of mine is noise on a busy road - they have even solved this problem

great to have free wifi and laundry

it also had a small gym, included

gym was good, the laundry facilities in the room were very useful, staff were helpful and very

the breakfast was very good staff were very courteous under pressure

room service was fantastic

breakfast wasn t so great, given that there are so many great cafes everywhere

the bed is very comfortable, the room has apple tv, and you can watch netflix directly; i ordered room service

beautiful atmosphere, very cheap for location and nice food for room service

no room service while we stayed

return guests love the pillows, location, room service, facilities.

was clean and fun and the food was delicious and the downstairs bar area was lovely and cozy and we really did

breakfast was a little disappointing and it was difficult to get room service

there is a great little bar downstairs, and a tram stop right outside the door