the included wifi didn t reach my room

i have to leave my kids at the friend s house and stay in the room by myself the first night

it was quiet, and felt safe. there was also parking next to the rooms.

abundant parking, nearby bus stop, good to catch

this motel not suitable for any guests need privacy or kids because just next the pokies and

customer care was excellent. room service was fantastic.

wifi was very poor

the food and room service was great

lots of parking, great location, friendly staff, rooms were clean and spacious. very handy.

does not have a ud83dudec0 only a shower my kids never used it with shower

laundry onsite lovely, friendly staff motel in a quiet suburban area but close to main roads to get

staff service, proximity to supermarkets and eateries as well as laundry services

i had odd apps running on my phone when connected to the free wifi

comfortable beds, clean room and nice bathroom. easy parking and close to restaurants/pub.

guests were inconsiderate with noise (kids running up & down at all hrs, slamming doors) & others parking in

blood on the bed runner and on the floor, toilet walls was disgusting & the spa was absolutely filthy, as soon

the spa bath was actually pretty good and big in size easy fit 2 adults no dramas.

polite & friendly staff, convenient location, spacious room, large shower, table & chairs, parking at door,

laundry location.

how friendly and helpful the staff was. pool was good.at

breakfast was outstanding, everything on the line line was terrific, quality was above standard

love the gym option

the kids rated it 1000 out of 10

no mini bar, no room service

check in, secure parking, very comfortable bed, high quality restaurant food room service

where to book in could have been away from the main bar area

wifi kept dropping out and there need to be a few different firmness/thickness of pillows in the

cleaning - toliet rolls were half used, 1 tissue left in box when replaced just chucked on sink room service

and bar that is part of the hotel, meals were huge and very well priced, the play area for kids meant my partner

parking outside the door was so convenient as was the proximity to chadstone

we ordered room service one night and it came so quick

great parking - exceptional staff - spacious rooms- comfortable beds - spotless

all under same roof accomodation,food,entertainment and easy access with plenty of parking

the secure parking for guests was a great safety feature

i was also confused for house keeping when asking where the guest laundry was located

no drinking chocolate, or face cloth! wifi not great

bistro/pokies venue, very confusing on arrival, the first staff member who approached us from the bar was very

not close to many things to walk to with kids

photos stated a playground for kids but there isn't one just a small spot for colouring

easy to find great parking and a food available

the staff was so helpful and breakfast was amazing thank you !

great breakfast. simple. esau to do. good value.

of kids running around screaming

no instructions how to connect wifi and tv was not working. fixed later though

room was next to the laundry and a kitchen possibly for the staff and was in use and was incredibly noisy until

and the light in the kitchen area didn t even work so was hard to attend to making child s bottles in the

enough power points none near microwave kitchen bench area for kettle and toaster other than that it was

facilities for breakfast room service, no daily papers delivery to rooms, no laundry

parking space wifi and cleanliness

amenities great microwave, kettle, toaster, fridge, tv, and wifi

& gym are available

the wifi was quite slow but it was okay

disappointing that the restaurant and bar were not open

the spa and bed were amazing

whom i have met a few times now has been exceptionally polite, fair and accommodating for my kids and i and

no wifi available,

wifi levels were low enough for me to be able to sleep

good food in restraunt. very comfortable rooms, beds and pillows. plenty of parking.

comfortable and clean. delicious dinner from room service.

the only downside is that the wifi was not working during my time there

the actual area out side the hotel was fine for me but not a place i would let my wife or kids walk around on

super friendly staff from front desk all the way to the kitchen

value, secure parking , in house restaurant for breakfast and dinner and in house self serve laundry

free wifi

the stag were lovely, the room service was fantastic

fact that it's complicated to wifi your phone to the tv to watch movies and most of the times it doesn't work

no room service yet. lack of front desk staff minor stuff.the best

$5 charge for room service, fridge wasn't cold enough, firmer pillows

apart from the gym there is no other facilities eg: games room, pool, spa not being able to bring outside food

highly recommend , for families with kids and solo travellers

i had a shower got changed and went to the bar and was told the kitchen had just closed

usual, the meals, regardless if i was eating at the sports bar or the bistro, were fantastic

staff great and laundry on site with a dryer

i was playing golf at the thee sand belt courses

needs to be done about the wifi at the accommodation blocks

wifi was non-existent.

no window in the bedroom , the light does not work in the kitchen .

cheap great location no room service for 6 days

bathroom filthy microwave no running water in kitchen no cutlery or cups glasses plates

inconvenient with deep step upto and out of, and could not use the free wifi as it kept dropping out

clean and comfortable it was the service of the staff and how easy it was to use the laundry when i wanted to

great room with good space and kitchen bathroom and clean . thank you

good location, comfortable bed, updated bathroom. good supply of kitchen utensils and equipment.

toiletries and kitchen accessories provided

guest laundry available

but comfortable bed, room service was prompt, staff friendly and welcoming

clean, spacious, comfortable, free wifi and parking

no room service during weekends and public holidays

huge bathroom with deep jetted tub & it had absolutely no outside noise & off street parking

breakfast room service was fantastic & so delicious

only negative about this property was the laundry was not working which was disappointing as i had called upon

wifi was quite fast

the inside of the large window is filthy, like kids have wiped food/ slime all up them

laundry room doesn t seem to be cleaned for months

we also enjoyed the ibis lounge bar and we were able to taste some tapas and appetisers, which were delicious

the room service staff threw away all the key sleves including one of the keys in the sleve .

gym great with enough equipment for a workout

there s also an on-site laundry room, as well as a swimming pool and gym

the swimming pool was amazing

a small towel rail or even two hooks near kitchenette sink would be handy for tea towels

room service was

small pool and gym

ended up ordering uber eats because we found the room service menu was limited for kids

easy, clean, luxurious, yummy variety for breakfast

easy pool and gym access, beautiful rooms.

noise of laundry next to room

being advised that there was no hair dryer in the room and about the wifi

we arrived late but they have a huge bistro with a massive kids playing area, i was given vouchers for free

room area and kitchen dated there is a kitchen with no facilities to be able to cook, i

excellent price very well set up bistro with good food and very family friendly heaps for the kids to do 10 0ut

we stayed couple of nights and highly recommend the b&b package as breakfast buffet is truly good

extremely comfortable. great food in room service and restaurant

the laundry only having one washer and dryer

modern and clean, great bar and restaurant attached and bonus free buffet breakfast.

clean, close proximity to gym etc.

motel, simple no-fuss set up, super clean, comfy bed, aircon/heating, good little kitchenette, parking outside

wifi was terrible. windows could be insulated from noise noisy area.

good, nice location and parking easy

room contained a microwave and kitchenette with adequate crockery, glassware and cutlery, wifi worked well

good little kitchenette, parking outside your door, laundry if you need it, spotless outdoor pool in summers,

and sports bar were roomy and catered for a family, with the kids playzone (which suited my teen)

laundry room

beds, having kitchen facilities (in the family room), bistro on site for convenient

sized cereal bowls, no cutting board, no detergeant, scourer or tea towels/paper towels for kitchen

restaurant and bar handy but also additional food outlets in walking distance

parking was easy, staff were friendly, room was clean, and location was near where we needed to be

shower over spa was dangerous

parking was tiny

bus stop right at the front door, bars, restaurants and more in the area and just a heads up the spa in the

size great , my kids enjoy this place the pool was nice once it warmed up

love the clean, quiet rooms and the pool, sauna and gym.

due to a very minor misunderstanding (which we had no problem with), they waiver the daily parking fee even

full kitchen and laundry - perfect for a longer stay

could do with more kitchen ware

the wifi would drop, i was finishing a briefing for work, but i had to go to the shopping centre, i

wifi not connecting

noisy air conditioner. had to ask for wifi password.

daily room service

the beds were abit uncomfortable and no wifi

free wifi which wasn`t a deal breaker

staff, easy parking, quiet, clean room, air-con / heater good, shower good, room size good for a couple, good

the location was great, the room felt clean and the wifi was excellent.

:) the complimentary soft drinks and water in the bar fridge

easy parking access and pleasant surroundings with lots of shops and resturants

kids loved the bunk beds. very comfortable beds. quiet rooms. clean room.

clean good service alots parking

expected for hot breakfast

no staff on reception after 7pm, only staff in the bar or gaming area

it was clean and in a good location with easy parking

) also my confirmation emails and the website says breakfast included however we learnt when showing up for

that we were not told the pool ..spa area were closed.

was close to the place my kids needed to be at for sport.

noise from a function with kids screaming and running around was not acceptable

like to see hotel restaurant and room service menus in the room, so i can assess their value for money, but yet

breakfast buffet was very nice, a hit with the kids

was excellent, bar staff were courteous and friendly, bed was brand new king coil, plenty of parking, weekly

wifi and internet link phone and tv didn't pretty work.

loved the buffet and kids play area. loved that we got free drink cards to use at the bar

they knew i was coming with kids

clean and spacious. secure and plenty of parking

great staff and clean rooms. room service excellent.

was in the spa and it was a big step to get into

room service was prompt and food was excellent

couldn't watch netflix without it freezing every couple of minutes and the wifi was very slow

brilliant staff, clean spacious, modern room. secure parking, great location.

parking at door

convenient to blackburn & nunawading, clean, tidy, self-catered (kitchenette).

no free wifi no refund for leaving a night earlier no proper shower only in bath not happy

of parking

swimming pool area could do with a good sweep and tidy up.

wifi signal wasn't great toilet seat was loose had to pay additional for parking on-site

close to box hill, off street parking available, free wifi

the website said daily room service but it didn t happen until we asked and then it was only partial

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

great camp kitchen, lounge and toilet close to motel rooms, bbq by the pool

love that it was pet friendly, clean and comfy

the pool is wonderful, my grandaughters loved swimming in it every day

loved the pool was awesome to cool down in and the room was lovely

the community kitchen and even the bbq tools supplied are an awesome addition

wifi took a holiday for a period...

the kids were very happy to get that last swim in ud83dude01ud83dude01 i also loved the beds in the

indoor heated pool and spa was great for the kids and the free parking is very

staff, plenty of room, onsite parking and spa bath that actually works well

the rooms could use a kitchenette to cook & warm meals but other than that everything is amazing

wifi not v good

comfortable room, good parking, easy access

kids were not relaxed at all

and rubbish smell keeps entering the room as the room is on 1st floor and end corner opposite laundry room

laundry bins between reception and restaurant area, stacked up chairs and tables in the corridor

room was clean and parking free

hot drinks in the reception are available and the hotel just sits across the driveway from the bar and restaurant

gym and dining option was convenient

extended our stay and upgraded our room and made travelling with kids so easy

small gym for guests

we enjoyed the pool

close to to restaurant made it really easy with kids to walk took 2 minutes shopping centre really close

gardens and parking area well laid out

wifi was free but slow

tidy, kitchen well equipped had everything you needed

the child bed wasn t a bed at all but a plank of wed with a gym matt on it - no sheets supplied had to ask

room service was great

the location of the room right next to the laundry. i could hear the machines in use.

great location, wifi is awesome and cast to tv is really handy

that i couldn t eat their snacks in the mini bar without paying for it haha.

we thought that with our room being pet friendly it may not be the best but it was

room for privacy spa in main room numbered parking bays quiet room even close to intersection on main

could be some more deck chairs by the pool

the free wifi only worked some of the time.

easy to get to. parking right in front of room.

friendly helpful staff convenient parking gym

no two bedroom rooms, so had to book two seperate rooms for the kids.

very clean, spacious king room. quiet, terrific room service and easy parking.

it had everything you could need - bar, gym, restaurant, great location near shops etc

wifi was a bit slow

room, good layout, excellent bed, nice show, practical, useful kitchen

good to have laundry, lifts work well

laundry available for use

very accessible, parking was good and having the laundry on the floor was great.

located near shops restaurants and train into city. adequately equipped kitchen.

the room was very spacious with beautiful high ceilings, king bed, couch, bar fridge, desk, large wardrobe and

parking on site took the stress out of taking the car

there's noise from the bar below (although they stop between midnight and 1am)

large room, off street parking, close to shops, train station, numerous cafes

room service dont top up tea, coffee or shampoo on the stay

comfy beds, great kitchen facilities for a short stay, two tvs

rooms need a reno or repair as curtains had multiple rips, 4 smashed kitchen floor tiles, small bathroom,

wifi is terrible

free wifi connection but could not download any emails

wifi was super fast

as in clean, beds were comfortable just had everything we needed which was so good my kids loved it

parking was perfect lighting for cars was great

kids there on the carpet, the were black from crawling on it, when picking up and dropping off room

but what you get is like a little kids box with cereal

restaurant, bar and kids area in one place very convenient.

we were attending a birthday party and didnt want to have the hassle of parking our car in the plaza carpark

the kitchen nook was conveniently set up

no cable tv, pool, restaurant or bar like advertised on website

wifi internet that i have experienced in a motel

the motel advertises a pool - but it doesn't have one!

lovely full breakfast, in room.

smelt really bad and room service knocked on the door really early and woke us up for no reason

it's clearly used as crisis accommodation so there was a lot of noise in adjacent rooms with kids til midnight

location, close to two trams to the city, good breakfast, parking was easy and the staff went over and beyond

we couldn't get access to the sauna/gym

room service food was quite awful

frustrations to people if they simply forgot to grab a spare one from the room to go down to the gym

breakfast was nice and there was plenty of options

com i was told i could choose any room despite having a pet so the point was to have it on the top most floor

3 meal course and very close to the wedding venue that we were attending restaurant very good breakfast dinner

good wifi

do room service which would be nice for essentials but apart from that my room is spacious with a kitchen ( no

wifi worked well in the room

lucky my husband found a laundry door open at the back , with no after hrs phone number we were left cold and

wifi reception is good in room

require specially with kids and travelled with age person

bar and restaurant downstairs

staff was very nice and recommended us a tasty food delivery because the hotel bar was closed

the bar and cafe were excellent, everyone who worked there were very friendly and helpful

voucher we were meant to get for declining room service never came, but we went elsewhere to eat

the wifi wasn t working at all

had some trouble with the wifi in the beginning but they soon fixed it which we appreciated

toiletries were spa quality

unclear if spa facilities were open for hotel guests or not

the location, the service, and the room service.

front bar not inviting

sad there s no lift to the pool and sauna gym for disability. no that i could see anyway.

no food/room service at 2am

the room service was great!

empty mini bar and sad facilities closed [not hotels fault]

provides access to a 24x7 proper gym which is nearby, which was a bonus

the gym access at snap fitness was brilliant

wish the room service menu offered more for omnivores

laundry was a great facility

also the gym is not actually onsite but down the street so we didn't visit, which is a little misleading in

good location for my work. gym is well equipped.

ordered room service, waited 45 mins, called to ask if it was on its way (kids were very hungry), told us they

husband used the gym and was happy with the facilities

modern, restaurant and bar downstairs; free wifi; affordable parking; very polite and friendly staff and location

i loved the kitchen layout and the spacious living area and balcony

it's a bar, pokies, cabaret rooms, and we would definitely not say it was suitable for kids

could follow the instruction to join wifi.

doncaster, friendly and helpful staff, next door to bistro, clean and comfortable room, good wifi, easy access

facility was loud and the wifi didn't work or was so slow it was like dial-up

allocated parking for rooms

great kitchen /cook ware

access on both tvs would have been nice but it wasn t a big deal in the end as the wifi worked perfectly on

free wifi and car park onsite room is spacious and clean, not modern but comfortable

pets allowed

bed was comfy. wifi was available which was good.

we had an incident with wifi on arrival that took nearly

wifi was very slow

nice room , good location, good service and enjoy the free breakfast

everything was extra cost: wifi, parking and (very average) breakfast

spa bath in the room was exceptional

the kids loved that it had wifi and cable tv and it was just so comfortable

qr code meal order did not go through to kitchen, had to ring and re-order over phone

wifi not good i have no other things to have a negative response

we purchased a wall charger from the petrol station across the road b) wifi was limited to three devices, so

room service breakfast was amazing,you get really good value for the price and the little things

really practical to have a little kitchen

very good location for getting the tram to the city or to beach. good facilities e.g. gym.

the gym is very very basic

for the price it is amazing only downfall not much kitchen utensils or pots or pans however still great

like that i had a mini kitchen in the room i stayed in , very convenient for me & the king size bed was just so