the swimming pool is wonderful and a real bonus

loved the pool and the gym

couldn't work out the wifi connection. check in strange as door was closed and no call button?.

pool towels only one pillow each i found the staff abrupt wasn't given wifi voucher on check in

laverne was lovely to deal with over the phone and explained the car parking and then met me when i arrived

there are two laundry s, if clothing needs washing

plenty of free parking

laundry facilities old and rusty and did not use

parking for rooms may be something to consider

kids running and playing in the passages between the rooms and making noise

the 2 bedroom apartment was amazing it had a kitchen lounge room and so much space for a family

nice spacious kids love it

very load music from down stairs had kids wouldn't sleep coz of music

room service food very plentiful and tasty

t fault this stay from easy check-in late afternoon, access to downstairs bar and restaurant, free parking

no 24hr room service

the location of the room right next to the laundry. i could hear the machines in use.

view from balcony and window looks directly at a sex shop. not great for kids

the laundry facilities are hard to use

so, we weren't able to experience the restaurant, bar and other facilities

itemized menu would be better for us, as we have small kids

room service unfortunately lacked a little

room service was wonderful and prompt (definitely recommend the club sandwich)

maybe on a saturday the bar and snacks could be open earlier would give it a better vibe

wifi was a bit slow

when we booked we said we had two kids, a 4 year old and a 1 year old and they did not contact us to tell us

of room was good, easy to access free wifi, room was clean and heatherdale train station is only walking distance

laundry bins between reception and restaurant area, stacked up chairs and tables in the corridor

fresh food and vaule for money. clean rooms, friendly staff. beds were amazing and good wifi.

was super noisy, first night kids playing games around the balcony and bouncing basketball in the room next door

loved the quiet ambiance in the bar area

well appointed, opposite the wedding venue, bar downstairs, comfy beds.

sofa bed is more for kids

clean modern facilities, the gym, the staff and breakfast were fantastic.

bar could have been opened a little later

beds comfortable tied in with the hotel sports bar for evening meals (room service if you wish)

value for money with free laundry facility

room needs a microwave and better kitchen facilities.

location for our purpose. nice, very clean and spacious room. very secure parking

motel lovely and loved being able to do my laundry

bed and easy parking

beds, having kitchen facilities (in the family room), bistro on site for convenient

onsite laundry was great and a good price

we loved nearly everything. even have room service. so much space for the kids in our room.

was plenty of room, the kitchen was well equiped and the staff were very helpful

free parking and wifi

wifi internet that i have experienced in a motel

i was shown to the room and where everything was and even the parking spot had the number on it as the same

very helpfull, had ute and trailer, shuffled parking to fit us in, nothing was a problem

bed in a clean good size room with wifi

very helpful staff easy parking rang me to say i had left my phone charger in room

small bathroom and no room service on both saturday and sunday

came with fridge, wifi, and tv

my husband and his kids had a meeting and the pergola outside that bar + bistro was a perfect, private venue

room service breakfast was excellent, one of the best

shower over bath which was a big step up to get into, not good for those w young kids & mobility issues

was no easy access to laundry

parking, free in room wifi, great price - value for money, excellent breakfast, warm and friendly staff

room service or option to purchase meals if arriving late

room was well appointed with good furniture wifi good for work breakfast value for money

no buffet breakfast but understand it s only because of covid-19

good solution. we appreciated the laundry facilities and free weekend parking around the area l.

laundry room doesn t seem to be cleaned for months

i really slept well in the bed and the wifi is better than in mostly hotels

advertising that kids stay free on booking but then we had to pay extra for our child to actually have a bed,

easy and secure parking

staff, room spotlessly clean, comfty bed, parking just outside the room, it has everything i need

it was an added bonus, and one of the reasons i re-booked for our current stay, our kids loved that feature

the bed was too soft for us but kids were loving it

- check-in, space , cleanliness, parking ,friendly staff and housekeeping ,room had everything

the room was clean, staff was friendly, had a swimming pool & bbq, would stay there again

in the room service-one cleaner would clean the room and restock facilities really well while a different

we love the little kitchen and having a laundry on site

laundry, pool etc

location was good and the food hub opposite was excellent staff were friendly and helpful and parking was

very close to restaurant, cafes, bar is just next building, night club 2 mins walk, and service station is 5

the laundry was broken while we were there also which was very inconvenient

in room wifi didn't work took a very long time for someone at reception to check me in ordered dinner but

room service menu was not updated and also room service didn't pick up the dishes

room service charge

kitchen could have been a little cleaner, but it wasn't too bad.

old small tight car parking spaces

location and parking good. receptionist friendly and helpful.

parking at door

if you book for a week no room service for a week

parking spot

lots of parking. staff very friendly and helpful.

wifi levels were low enough for me to be able to sleep

pool ,spa closed down internet & tv reception not working mgnt gave me a $40 sim card as internet

no parking fees

wifi connection which wouldn't allow me to connect, uncomfortable pillows and having to climb into

good size car parking spaces

the spa and bed were amazing

they have a laundry room

plenty of parking too though to nitpick, it'd be better if the park space lines were painted in white instead

i had odd apps running on my phone when connected to the free wifi

inconsistent hot water was a bit frustrating limited laundry

laundry onsite lovely, friendly staff motel in a quiet suburban area but close to main roads to get

great location with great eateries very close by, parking and extremely friendly staff

surprisingly quiet for being close to main road easy parking and check in was kind and welcoming will come back

best when with family my kids loved the space and my wife loved the utensils when they opened the

room service meals were delivered on time and were lovely

room was large, spa was lovely and the bed was very comfortable

obviously no fancy tv and no real kitchenette but everything is there as described

spa wouldn't stop. but that can happen any time.

i, sincerely, felt sorry for these young kids, trying their hearts out to provide service when they were just

room service dinner quality was outstanding. beds and pillows awesome.

great for a stay cation. swim in the pool, luxury bedding,. room service, treat yourself.

the kitchen was exceptionally

no room service, no mini bar, couldn t order alcohol from the bar

i love the restaurant and bar that is part of the hotel, meals were huge and very well priced, the play area

wifi was fast and the bathrooms are spacious

is super fast and so delicious, beds are really comfortable, huge indoor playground for the kids, a bar next

really needed a little kitchen for a family room, my baby still has bottles and there was no microwave

poor wifi network, some noisey guests. barking dog. aircon/heater noisy

comfy bed, great staff, easy parking, great meals at your doorstep..

the room service

it's in a quiet area, can hardly hear the traffic, there is a bistro, sport bar etc all at the same place with

lots of parking, great location, friendly staff, rooms were clean and spacious. very handy.

to the venue i was attending, secure parking, friendly staff, h toddler-friendly restaurant

location is perfect for the sporting event we were participating and great to have a pool after a long day

polite & friendly staff, convenient location, spacious room, large shower, table & chairs, parking at door,

the shower was good and the parking room was tidy. looks like they trying to slowly update

convenient location for our needs, pool for kid, plenty parking for truck or camper

spa and pool

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

close to box hill, off street parking available, free wifi

free wifi advertised, but access details not offered on checkin

the website said daily room service but it didn t happen until we asked and then it was only partial

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

laundry facilities unusable

no wifi

i felt it wast safe too foud few street kids sitting outside the majn entrance everytime

laundry

couldn't log onto free wifi.

easy parking for cars on site

internet wifi not strong needs to improve also need microwave

nothing to complaint about maybe the laundry room can be little upgrade in future. :)

parking space wifi and cleanliness

bed was too hard and there was no wifi

it was quiet and clean with resort like facilities - swimming pool, tennis courts etc

gym with swimming pool added touch to serene atmosphere

my sister and i - especially as the property itself has a large common area with a fire place and pool table

be prepared for no wifi, which is ok if you want a break from the internet ud83dude06

the corridor, well, it makes the room vibrate - and the tv reception was terrible, luckily the wifi was decent

fuss free, clean, easy parking, fair rates, nice motel and hotel staff

being advised that there was no hair dryer in the room and about the wifi

full kitchenette (needed to use bathroom sink), bed wheels work too well (sitting up in bed pushes the

watch tv, kept coming up with the free wifi login details even after i logged in

laundry services a bonus

excellent facilities on site, including bistro, bar and bottle shop, tennis court and pool

you can do laundry too in a designated area

the iron you have to borrow from the laundry room

have little stumps in the car parking spaces that are hidden - we hit one whilst back in as it wasn't

great location, super comfortable with kids

allocated parking for rooms

room for myself, husband, and 2 kids to stay overnight at the venue where we were having my 40th birthday

great having a restaurant on site, parking right outside unit door

wifi, no smart tv, room was not ready at check in

issues with the wifi in the rooms - kept having to take my laptop in to the front desk to get connection

but the reception dont open untill 10 am and for late check in you have to actually walk into the bar to talk

wasn't thoroughly clean stuff inside couch such as rubbish baby wipes sugar kids books facilities not the cleanest

sort parking on front of the room

very easy check in, and parking. rooms very clean.

the wifi did not work

the actual area out side the hotel was fine for me but not a place i would let my wife or kids walk around on

great location. excellent breakfast. wonderful staff

the breakfast was amazing ud83eudd29

customer service and room service beyond impeccable

need to sign up to membership to get wifi

the room was a great size and very comfortable and the room service was great

just the room service menu could offer more simple food for kids

we loved our dinner and room service thankyou

just the room service menu could offer more simple food for kids

the pool and spa was

lovely room and atmosphere, they have free ping pong and foosball in the reception as well as a bar which was

delicious, worth the breakfast for the whole day. spot on location, close by to both functions.

extremely comfortable. great food in room service and restaurant

close to the gym and complexes around

room with many facilities, the breakfast is delicious with wide range of food

no drinking chocolate, or face cloth! wifi not great

wifi... do not bother offering it if not any quality. it's just pisses u off. also no foxtel.

parking was quite busy on the saturday as there was some event going on so beware

were cleaning product bottle marks (five round blobs of green cleaning product) on the bar fridge cabinet top

it was easily accessible and plenty of parking!

another car was in my parking bay.

big fight outside door at midnight, and then people talking loudly till early hours of night and kids couldn't

pool wasn't heated, one thing that attracted us was the heated pool for the kids but it was very

think it would have been nice to have a tap in the kitchen section to get water for the kettle instead of the

nicely equipped kitchenette so easy to do your own breakfast etc

parking was quite tight

parking at front door

clean, very nice staff, very spacious room and bathroom, parking available, easy access off princess

couldn't go as per plan due to rains to spent watching movies with kids, thanks for good wifi and tv

parking was well off the road

no kitchen facilities

the shower pressure was low, the kitchen was too old(plugs/switches)

- what i loved the most was that it was pet-friendly, which made the stay even more enjoyable as i could bring

easy access to the property. flawless check in. ample parking

been good to know during the booking process that there would be an extra charge for having a pet stay (an

laundry facilities

the secure parking for guests was a great safety feature

that there was a problem with the wifi most of my stay.

service was great, mini bar was great even though we didn't use it

kids had a great time

great location, good parking lot, clean, nice staff

to royal melbourne golf course

wifi was patchy

from country victoria and i have stayed here previously before playing golf nearby with an early morning tee

could hear kids banging on walls next door

beautiful golf club, the kangaroo running around

easy parking and free wifi

having my hands full with 2 little kids, the staff were extremely understanding & helpful

have stayed here many times, as a couple, with friends and also with our kids

we went to the lodge bar for dinner which was amazing

very accessible, parking was good and having the laundry on the floor was great.

great location, excellent room, lovely shower, good kitchen facilities

room, good layout, excellent bed, nice show, practical, useful kitchen

good to have laundry, lifts work well

bed wash very comfortable and the unit was very clean, was well furnished excellent kitchen facilities if wanting

i liked having a spa in our bathroom.

large room, off street parking, close to shops, train station, numerous cafes

spacious room, very clean with a great bathroom and spa bath - although i didn't have time to use

room service. quiet room.

we were glad there was onsite parking albeit a bit tight

i loved the kitchen layout and the spacious living area and balcony

had a 1 bedroom apartment with a spa bath

the spa and kitchen l

the wifi wasn t working.

husband used the gym and was happy with the facilities

parking available on-site

the rooms are super comfy took full advantage of the giant spa bath in the living room

parking little difficult due to the site layout at the top end of the property.

room had a bad smell when we first walked in + bed was a tad hard. vehicle parking was tight

everything very good parking excellent. no 14 in quiet area.

free off-street parking

ample parking spaces

it's generous to have free laundry service almost 24 hours

had to clean spa bath 3 times before use.

parking, quick check in, clean comfortable and lovely decor

full apartment services. kitchen, washing machine.

the kitchen is equipped for 4 people to dine and we noted there is a small woolworths at the end of

was spacious, clean, very comfy bed & well equipped kitchen & laundry

bath towels were dirty the stairs to the garage not told wifi code not told housekeeping was weekly underneath

the laundry is equipped with a washing machine and dryer

food was average and morning dinning room service could be better

menu for room service

weren't available, l had both my children staying with me and they were disappointed that the gym and swimming

bar prices good with good selection of wines, bar staff excellent

great facilities with bar and restaurant within premises

tidy, kitchen well equipped had everything you needed

very close to our conference building and pet friendly!

easy parking for 4wd

needs more parking spaces but after hours is fine

gardens and parking area well laid out

clean, well appointed and excellent staff. great to find a pet friendly hotel that really was.

- new, clean, modern - quiet - gym - good to have a cafe in the hotel

we have an ev and they have ev charging but one charging bay was occupied by a petrol car due to lack of

location, clean, breakfast ud83dude0b

was great value for the stay with pet

complimentary breakfast, room size

expected for hot breakfast

clean good service alots parking

the car park lights into the rooms are like daylight. food in sports bar clses to early

) also my confirmation emails and the website says breakfast included however we learnt when showing up for

practical kitchen

no tea towels in the kitchen

spa was great, relaxed and comfortable

clean tidy room - spa was an extra and very good

wifi is not dat good but not too bad

we purchased a wall charger from the petrol station across the road b) wifi was limited to three devices, so

the pool was not on site.

no pool and activities for kids.

no pool and activities for kids.

wifi not good i have no other things to have a negative response

were woken up at 4am to someone doing laundry, not sure if it was staff or a person in their room had a washer

the kitchen was very functional

no room service uncomfortable

quiet location , pleasant staff , i liked that the hotel had a laundry to use 24/7

the kitchen, court yard, pool and spa

room was very quiet and well appointed, we didn't use the kitchen facilities as we were out for dinner and

complicated process for checkin at late hours. light was out in laundry roo..

even there is a small kitchen

stay and wouldn't hesitate to recommend booking here, particularly if you're travelling with a pet

room service coming into room before checkout

[ pool & paths]

the pool is always clean and ready to jump into!!

all good, but wifi did not work in the room i was in as it was far from the office.

wifi didn't work in our room, as the signal was too weak.

comfy bed , clean , great pool!!

2 bedroom apartment with 2 bathrooms and 2 toilets, 3 tvs in the apartment was great for our kids, staff were

no free wifi

gym and pool were both outstanding as well

kids loved the spacious 2 bedder and view out to gardens

we had 2 small kids in tow and although we were given a trundle bed and a sofa bed folded out, we still had a

well located, amazing restaurant and coffee, very friendly staff and access to fully equipped gym just 5 walk

no gym with a treadmill no gown options would pay for one!

was great, facilities were good, even the snap gym was excellent

laundry was a great facility

groove and funky vibe, free mini bar, good wifi

room service could have restocked fully the items that were removed ie bath mat and coffee

bed not so comfortable . wifi not good. no chips/nuts at the bar!!

very good free wifi, and films on the excellent tv

there is a great little bar downstairs, and a tram stop right outside the door

from check-in to bags was delivered to our room and free drinks were provided in the minibar

com it was pet friendly but only have 3 rooms available for pets

on-site parking is safe and free there is good wifi signal the staff are efficient there are good laundry

wonderful service and lovely smiles. kids loved the puppy picture on the wall.

wifi access was not consistent however my phone is not the greatest so not a problem

great for kids