wifi was infected by suspected virus

my husband and his kids had a meeting and the pergola outside that bar + bistro was a perfect, private venue

very helpful staff easy parking rang me to say i had left my phone charger in room

clean and comfortable my partner and i stay here regularly away from the kids and its has a great location

the was not enough choice with the food for me. and bar didn t do snacks. but it was all nice.

perfectly adequate sized room with free wifi and good sized bathroom

i liked the parking was around the back of the facility

location and parking good. receptionist friendly and helpful.

kitchen well equipped, heating excellent, tv good

no free wifi no refund for leaving a night earlier no proper shower only in bath not happy

car parking is taken by other rooms, so we have to park our car outside, it is a bit unsafe for us

i liked the restaurant food and free kids area. the restaurant staff were especially nice.

easy check in. late check out. free wifi. clean room.

plenty of parking and public transport access

didn t have a microwave, i knew it had a bar fridge and tea and coffee but i think every room needs a microwave

room, swimming pool, comfy bed

clean onsite outdoor swimming pool, the summer essentials.

they also had a swimming pool

the pool looked very inviting, lovely and blue and clean

no fitness centre as listed

great value, exceptionally clean, plenty of parking. family of 3.

kitchen facilities and fridge were modern

great service at reception, in the bar and room service

also disappointed the kitchen closed at 8

so parking is a breeze

wifi good

great location, undercover parking, nice clean and quiet room.

wifi was not fixed after requesting twice.

kids did not like it

undercover parking

wifi is very good

the gym had no free weights to use .

room service was great

i just felt the kitchenette needed a sink.

spacious room and toilet. quality and clean kitchen appliances. quiet room ideal for work stay.

the included breakfast wasn't properly explained so missed out. paid wifi yuck.

room service food quality was unbelievable

of the crockery n cutlery that was kept next to the bar for guests to borrow had food stuck on

we also enjoyed the ibis lounge bar and we were able to taste some tapas and appetisers, which were delicious

breakfast was great with a big

however they have happy to give you plates & cutlwry from their kitchen uupon request

could do with a few more appliance in the kitchen. there was a spring poking in the couch.

nice size room with spa bath

the expectation of checking into a apartment would be that the bin in the kitchen would have been cleaned

nice stove in the kitchen, but no plates, knives and forks

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

the website said daily room service but it didn t happen until we asked and then it was only partial

wifi signal wasn't great toilet seat was loose had to pay additional for parking on-site

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

free wifi advertised, but access details not offered on checkin

professional & helpful staff, the best house keeping in the world, great view, good amenities & room service

room service unfortunately lacked a little

comfortable bed and pillows and in house movies are excellent keep the kids happy n entertain

sounded like i was under the laundry

the chef, kitchen and bar staff were / are incredibly helpful and accommodating for specific dietary requirements

the kitchen nook was conveniently set up

no cable tv, pool, restaurant or bar like advertised on website

room we booked was the spa unit (honeymoon suite) it was so fantastic, as was the location and the friendly

also helped me with wifi which i had trouble accesssing

was in an easily accessible location with parking literally at the door

shower over spa was dangerous

plenty of free parking

laundry facilities old and rusty and did not use

value for money, easy to get to, plenty of parking, secure building

the room was great, the pool was lovely. short walk to the shops and transport. fantastic stay.

nothing really, it was great car parking is reservations or charged

fab location, comfortable. enjoyed the pool and steam room as an added bonus.

the wifi was unavailable.

gym sauna and steam room and pool

very big and spacious rooms, full kitchen in our apartment, always so clean and comfortable

the only downside is that the wifi was not working during my time there

wifi in the room ; had to sit in reception to make whattsapp calls and download messages - wifi

wifi levels were low enough for me to be able to sleep

lots of parking. staff very friendly and helpful.

byo internet as the free wifi is so slow as to be non-existent

no facewashers provided. used a handtowel as a washer. no bowls for breakfast for the kids.

great having a restaurant on site, parking right outside unit door

room for myself, husband, and 2 kids to stay overnight at the venue where we were having my 40th birthday

sound proofing between rooms we were in room 10 & the kids next door were yelling etc till midnight & you could

restaurant and bars were great and kids room was a great idea

pool closed in winter, fair enough ud83dude02

couldn't use the gym or spa as it wasn't open but no staff to talk too

for this price, you get an ensuite bathroom with a spa bathtub, separate mini gym, outdoor pool and sauna,

free wifi

swimming pool and spa were not suitably clean to swim in

room, very clean , quite, good parking

to find, free parking at our door, very clean, comfortable beds, pleasant decor, spacious, fridge kept drinks

fuss free, clean, easy parking, fair rates, nice motel and hotel staff

excellent price very well set up bistro with good food and very family friendly heaps for the kids to do 10 0ut

no undercover parking.

bar could have been opened a little later

great rooms with lots of space, and great wifi

bit tricky for parking at night but think there was an event on

room service is brilliant

:) enjoyed using the gym with lots of equipment to choose from

a few more staff on buffet breakfast to keep it clean and fresher pastries.

mini bar is packed with great drink options for the whole family

pool/spa area could be cleaner

pool needed a clean

the day spa facilities and the rooftop bar were fantastic, room service was prompt

wifi kept dropping out and there need to be a few different firmness/thickness of pillows in the

we were woken up by voices from patrons of the bar which remains open all night

the beds are comfy, room service is very convenient

wifi was cutting out quite a bit while tryna watch netflix

there was a play area for the kids

table were not cleaned properly, aside this i would have love to give them a 10/10 however food room service

the wifi access

planned the whole trip to relax and have a good time by the heated pool and the kids were desperately looking

laundry service: was a misunderstanding as the reception team passed the laundry on to a dry

pool and a changeroom there that you could get changed in if you chose to swim

needs a bit of love is the dhcp renew, which was fine after disconnecting and reconnecting to the wifi each day

i had odd apps running on my phone when connected to the free wifi

very comfortable, kids love it and great value for money

good wifi connection

there were little roach/beetle type bugs hanging around the kitchenette

the apartment was spacious and a well set up kitchen

coffee, bar fridge, iron, kettle etc

little noise from the late night bar or something or someone blasting music nearby

in room wifi didn't work took a very long time for someone at reception to check me in ordered dinner but

very close to restaurant, cafes, bar is just next building, night club 2 mins walk, and service station is 5

good location, comfortable bed, updated bathroom. good supply of kitchen utensils and equipment.

- check-in, space , cleanliness, parking ,friendly staff and housekeeping ,room had everything

the free wifi was poor which was disappointing

unit was clean and had kitchen and laundry, towels nice and soft and fluffy

our room was next to motel laundry & both staff & washers/dryer noise during the night was quite

the spa and kitchen l

the free wifi was not working so that was disappointing.

bed was comfy but spa was amazing

had a 1 bedroom apartment with a spa bath

kitchen was great

no wifi information in room

one person should not have to sit on a kitchen-style chair, even if the chair is upholstered

bed kitchen bathroom

laundry available for use

located near shops restaurants and train into city. adequately equipped kitchen.

check in process easy and manager was very helpful in securing parking.

great staff - from booking and reception to bar and wait staff - everyone really

parking on site took the stress out of taking the car

the food/room service wasn t super to my liking but did not impact my stay at all

wifi was not terrific due to the location of my room within the building

the room was exactly as advertised. nice to have a little balcony free parking

the wine bar on site was lovely as well with great wine options

easy access and parking

friendly helpful staff, big family room. clean great car parking.

the parking was convenient and although dinner wasn t on during our stay the owners recommended

wifi is bad. you need to go to the reception to get the hair dryer.

it's in a quiet area, can hardly hear the traffic, there is a bistro, sport bar etc all at the same place with

hotel felt pretty dodgy - the sports bar in particular

customer care was excellent. room service was fantastic.

to the venue i was attending, secure parking, friendly staff, h toddler-friendly restaurant

beds comfortable tied in with the hotel sports bar for evening meals (room service if you wish)

what i appreciated most was the easy location, secure parking, laundry, comfy bed, cold bottled water in the

large room , huge good shower, sofa, proximity to food and bar and excellent laundry facilities.

thing we didn't like about the family apartment, was the small room under the stairs which the kids opened whilst

great location...clean ...tidy....helpful staff..great laundry facilities

bath towels were dirty the stairs to the garage not told wifi code not told housekeeping was weekly underneath

was spacious, clean, very comfy bed & well equipped kitchen & laundry

the laundry is equipped with a washing machine and dryer

only thing is that the kitchen is not very well equipped

kitchen supplies were very limited.

walking into the hotel itself, it had a very pleasant scent and the room service menu was fantastic

liked the restaurant on-site & room service was a bonus as we d just flown in from gold coast & wanted to

there was a loud bang multiple times which would even shudder the windows not sure if it was the gym doors or

breakfast was adequate and staff were lovely

staff very friendly and helpful, room service meals were very good

spa was great, room set out lovely

clean, plenty of room, nice hot shower, lot of parking for larger vehicles

spa and pool

very friendly manager, clean facilities and comfortable bed. also the spa worked very well.

the spa bath was actually pretty good and big in size easy fit 2 adults no dramas.

the kids loved that it had wifi and cable tv and it was just so comfortable

guest laundry rip off. says $3 but would only go with $4

tiny negative for the hotel is it has no pool; but otherwise - as good as if not better than

where all the dirty laundry was stored lots of trolleys near car

love the bar and eating area and the beds are so

very close, on the other side of the road it was a nice park where you could work out and kids could play

wifi was slow

the bar lady was rude

but the reception dont open untill 10 am and for late check in you have to actually walk into the bar to talk

this motel not suitable for any guests need privacy or kids because just next the pokies and

location, room was clean, bed was comfortable, pillows a bit hard for my liking, spa was fantastic

was extremely spacious, and loved that the spa bath was in the main area

enjoyed the pool and the spa and the aircon in very hot weather

parking a bit tight, but we do have a big car.

parking little difficult due to the site layout at the top end of the property.

i had room service and the food came promptly and was enjoyable

wifi was patchy

great location, staff were very helpful. room service was quick and good food. felt safe also.

i had a shower got changed and went to the bar and was told the kitchen had just closed

very good value for money. very clean rooms and good off road parking.

grubby kettle broken, door lock to enter outdoor balcony broken and unable to open, lack of room service and

gym was good, the laundry facilities in the room were very useful, staff were helpful and very polite and

gym is ok plus a better one is just next door

the 24/7 gym access one block away was amazing, even for classes.

not pet friendly

convenient location in eltham, good wifi, comfortable room, helpful check in

the beds were so hard myself and kids all had bad sore backs and didn't sleep much from them, if you wouldn't

kitchen facility ,friendly receptionist remote curtain and glass curtain in the bathroom

hard beds hard pillows mould in shower poor mini bar selection

in a spa suite, room smelt musty, there was dust and cobwebs everywhere, the bar fridge was inside the wardrobe

pool is a waste of space

parking in front of the room was great, and the microwave and kettle were appreciated

wifi signal weak (rm 36) combined with nearly no phone signal (both optus and vodafone) - very

all good, but wifi did not work in the room i was in as it was far from the office.

wifi and phone reception but think that was due to all the road works for the new construction

excellent quiet and close to ripponlea for function off street parking

wifi wasn't working during my stay.

pool and spa was a massive winner for the kids

indoor heated pool and spa was great for the kids and the free parking is very

all of it - particularly the spa bath.

were a tad too hard, disappointed room service hadn't fully commenced but completely understand due to

room and breakfast

excellent for travelling with kids

we had 2 small kids in tow and although we were given a trundle bed and a sofa bed folded out, we still had a

room service evening menu was poor

return guests love the pillows, location, room service, facilities.

there is a great little bar downstairs, and a tram stop right outside the door

excellent facilities, new, luxurious and good food/drinks available downstairs/room service.

from check-in to bags was delivered to our room and free drinks were provided in the minibar

breakfast was a little disappointing and it was difficult to get room service

wish the room service menu offered more for omnivores

free mini bar and snacks

no gym with a treadmill no gown options would pay for one!

the complimentary laundry services were a plus

next time we will make use of the complimentary gym passes and guest laundry

nothing not to like really. it suited us beatifully. breakfast was also good.

apparently there are permanent families living in some of the rooms, the kids kept running and screaming until

free wifi

the wifi also wasn t working

had to come to the laundry to use one

it would be fine for kids

spacious, lovely rooms, big kitchen and close to restaurants, transport, good outlook (we were upgraded to a

the bed was very comfortable- kitchen well supplied

pet friendly unit location to restaurants, shops, transport, facilities etc ten out of ten

staff were really friendly and the rooms were big enough for 2 adults and 3 kids

wifi wasn t very good. kids weren t happy

amenities great microwave, kettle, toaster, fridge, tv, and wifi

nothing to complaint about maybe the laundry room can be little upgrade in future. :)

free wifi

being around roughly 1 am in the morning and a lot of random cars with people were sitting in the parking lot

huge rooms, pretty reliable wifi, friendly staff, pet friendly ud83dude0a

we got to our room and it was huge, spotlessly clean, good king size comfortable bed, air con, kitchen and huge

the location, reception, beds and kitchenette facilities were excellent

comfortable room which was pet friendly and clean

i couldn't complain about anything except the shower over the spa bath, and that was fault.

a free laundry area is available on the first floor as well as a gym

very friendly and lovely reception staff, helped with minor repair, laundry detergent, and restaurant

location, and room great. kitchen included.

we liked that there was a gym and laundry facilities to use

gym is a bit pokey.

paying $10 for wifi when you pay $300 for a room is not on. the hotel say

pool and sauna were a hit for the kids, great that the pool was heated

the upgraded foyer and bar area is excellent, the coffee is great

wifi was hard to use

had to pay for wifi

and provided breakfast was perfect for our needs

great location 1 min away from tram, great wifi and comfy rooms with no noise from other rooms!

laundry and kitchen facilities, free barista coffee for acr members

great tv, wifi and an amazing bathroom

only thing i wish it had was fridges in the rooms, however they do provide a fridge in the common kitchen area

staff were super friendly and helpful great facilities with large communal kitchen, outdoor area laundry etc

the hotel had kids of value for the price and it s in a great location

kids and adults alike

breakfast tray. cutlery omitted. however situation rectified as soon as i rang reception

wifi worked well

bit of a trek to st kilda centre room we had wifi was a hit or a miss

the staff were very helpful and wonderful and the pool rooftop and view was amazing.

coffee pods decor balcony comfy staff location pool

the location and full kitchen and laundry facilities were amazing.

cleanliness, room appliances, gym, and over all the location was fantastic

the wifi disconnected from my devices and tv about every 2-3 days

swimming pool for kids/ adults

the staff managed it well and helped us keep the kids entertained

the gym was closed but looked great

super convenient with the bistro and sports bar down stairs

from reception staff upon walking in, to clean rooms and excellent room service from the bistro we always enjoy

parking is convenient

more family friendly for older kids i feel

great layout, kitchen had everything you needed.

price for using the ev charger outside unit 38

the gym was too small

the location and laundry facilities

i used the gym once which is small but sufficient

for the price it is amazing only downfall not much kitchen utensils or pots or pans however still great

kitchen well equipped, but we did not use it

terms and conditions were only shown when trying to connect to wifi (written broucher would have read more

my only fault is the plunge pool it was to cold to even put your toes in . bit disappointing

comfiest bed i ve slept in and nice rooftop pool/gym

i had to find change to use the laundry though, there was no information to advise that we had to pay for it

all good but, please, in the morning at breakfast, when outside is quite chilly, keep the windows clesed so we

kids will always remember the easter lollies station near the lift

beautiful golf club, the kangaroo running around

nice walks along the yarra river by the golf

general the peacefulness and quiet was bliss, especially as we were having time out from our 4 kids

breakfast is a bit too basic for such a great hotel like this, i believe it should have a wider

mini bar could have been stocked.

my room service wasn t great they mixed my order then it took over an hour to receive

food at the bar was good

everything is good with this hotel. only improvement would be the breakfast.

breakfast was excellent

it was a beautiful hotel with great rooms, pool, gym and bar.

apartment includes dining table, living area, kitchen, bedroom with ensuite

onsite undercover parking was really appreciated and the location close to the cbd and fitzroy gardens was

close to city. parking was excellent.

but if we have to be picky, it's the construction, making the entrance to driveway and parking quite tricky

great kitchen and roomy lounge dining

right next to the bar and bistro so very convenient for a short stroll for a drink or dinner

quiet, adequate parking

the spa was amazing and the food was great

, had laundry only $2 a wash , microwave in laundry was handy , pool / bars / restaurants really great ,

excellent facilities on site, including bistro, bar and bottle shop, tennis court and pool