wifi reception is not good ,most of time couldn't use it at all

the restaurant and bar next door were a great addition as well as the pool and spa which the kids loved

whole property complex bistro, function & accommodation was exceedingly great easy access & easy parking

all under same roof accomodation,food,entertainment and easy access with plenty of parking

the staff managed it well and helped us keep the kids entertained

a member of the bar staff was quite rude and made us feel a little unwelcome

not enough parking outside of the rooms

the bar lady was rude

be aware, part of the hotel is a function centre, and with kids attending a state championship, the extremely

vanity was high and then they put the sink on it, not set in it so kids could not reach it

it would be nice to have some information in the room about wifi passwords, netflix etc

no bowls for my kids cereal

were cleaning product bottle marks (five round blobs of green cleaning product) on the bar fridge cabinet top

poor wifi network

easy to find great parking and a food available

no window in the bedroom , the light does not work in the kitchen .

laundry facilities not available during stay as well

clean tidy room - spa was an extra and very good

newly refurbished bathroom. good size kitchenette and lounge. good size bedroom.

practical kitchen

the bar and restaurant next door.

wifi was very poor

amazing bed great location beautiful clean rooms loved the parking right out side the room

i asked at the bar and eventually l got onto the

to the venue i was attending, secure parking, friendly staff, h toddler-friendly restaurant

easy access and parking

complimentary bottles of water, very comfortable bed and a good array of tea/coffee ect car parking outside

good pub across the road, clean, simple,plenty of parking

tv decided to stop working by disconnecting from the internet/wifi so had to turn it off

great location with great eateries very close by, parking and extremely friendly staff

the pool not cleaned and handwitten note outside office can also put people off

blood on the bed runner and on the floor, toilet walls was disgusting & the spa was absolutely filthy, as soon

laundry location.

would have been nice if the pool was available

to ask questions to staff the availability of free wifi the customer shd be informed

there was no pool access due to the new year s eve. but it s not mentioned when we book

free car park if possible next time and share swimming pool.

the kitchen was exceptionally

the staff were very friendly and helpful, especially the breakfast staff.

the room service menu could be better it doesn't cater to everyone

the room service dinner was amazing. nice clean and spacious room.

wifi was fast and the bathrooms are spacious

there was a play area for the kids

slow wifi

internet (wifi) is pretty bad but can t expect much from a motel

room service was delicious, quick and friendly

laundry was pretty grubby also advertised a dryer but found nothing

very good value for money. very clean rooms and good off road parking.

large laundry facility at good prices

extra towels would be great but room service helpful and easy.

wifi

any rooms wifi pass word notice

the kids would be running around inside the hallways, lobby and entrances the entire time

also had a shared laundry so if i needed to, i would ve been able to wash and dry my

the staff was so helpful and breakfast was amazing thank you !

wifi wasn t very good. kids weren t happy

enough power points none near microwave kitchen bench area for kettle and toaster other than that it was

very slow wifi shower was very hot or cold

being around roughly 1 am in the morning and a lot of random cars with people were sitting in the parking lot

easy parking for cars on site

gardens around pool could be more maintained and pool gates needs attention

beautiful sprawling property with convenient 1 suite rooms and kitchen

also freezer in bar fridge need defrosting

the pool was lovely as well and my family had a great

there was plenty parking for my car and check in and check out were super easy

:) also they were happy to remove the mini bar contents so i could put my lunch in the fridge during the week

rooms are clean and are great value for money with breakfast included

on-site restaurant & bar great as its located near

room is spacious

room service was a plus

free wifi

the stag were lovely, the room service was fantastic

we had a great experience with the lovely lady behind the bar (can t remember her name

room service was excellent

the actual area out side the hotel was fine for me but not a place i would let my wife or kids walk around on

free to use laundry and next door to grocery stores/chemist & eateries

location. comfy bed. parking

good food in restraunt. very comfortable rooms, beds and pillows. plenty of parking.

pool, spa and sauna unusable. restaurant and bar not open, noisy at night, shower very poor

no parking fees

none, the kids loved it so much

spa didn t operate and the rooftop bar wasn t open but again because of the virus

breakfast was the best buffet i've had to date. would go back just for that.

the pool/spa were great, found it a little odd that we had to walk past people in the restaurant upstairs in

t quite as big as it seemed in photos and being school holidays was filled with lots of crazy kids

a nice addition, staff were kind and helpful, the car park is close by and gated at night, free wifi and ability

fact that it's complicated to wifi your phone to the tv to watch movies and most of the times it doesn't work

this hotel has the ambience of a five-star property with free easy parking

room service would be a nice addition but not a dealbreaker

sofa bed is more for kids

not much entertainment for kids

it was an added bonus, and one of the reasons i re-booked for our current stay, our kids loved that feature

very comfy rooms and beds. great having a separate room for kids. excellent bathroom.

perhaps some improvement could be made in terms of more dining/kitchen facilities

parking was a bit tight - but ok

laundry and dryer provided

however they have happy to give you plates & cutlwry from their kitchen uupon request

there is also a laundry for clients to use

good location, nice modern large room. nice bedding. good wifi. nice layout of rooms.

great location, close to shopping & food outlets, loads of parking, staff are always great.

wifi was quite fast

very convenient to have a bar at the hotel

bar food in fridge,and no soap just all in one gell that did not smell very nice and had no

options in room service menu (not really a deal breaker because there are plenty of food

restaurant and bar service great

freebies in room was a nice surprise, convenient free parking & across the road from the beach

free minibar, clean, good location, water view, wifi

was perfect to duck across the road for the beach of the park with little kids

close to the beach, train station and golf courses the restaurant/bar was excellent .

popular with families - first place i've seen that welcome kids with a 'games corner' in the restaurant

watch tv, kept coming up with the free wifi login details even after i logged in

it's very difficult to connect up the wifi to the tv to be able to access netflix

couldn t find wifi. only got half the breakfasts.

and the laundry room is full of insect and dust

pokies kids game room

advertise two rooms for 4 adults and two kids only to provide a double bed in a room to have two adults and 8

we had a great time there but my kids was a bit disappointed because these were not any cartoons channel, netflix

greeted with great friendly customer service, very clean and comfortable room, on-site bar and restaurant, free

good wifi connection

wifi in rooms was mostly very strong and very easy to connect to

also enjoyed the breakfast variety

a more substantial breakfast option...particulay if dairy intolerant or unable to eat bread

the car park lights into the rooms are like daylight. food in sports bar clses to early

no staff on reception after 7pm, only staff in the bar or gaming area

clean rooms and friendly staff. also loved the spa bath. great for relaxing

i hope you can improve your wifi connection as i experience lagging last night

swimming pool location near shops

bed, great aircon (but sometimes a bit noisy when the thermostat kicked in), digital tv, and parking outside

laundry was really close by and open til 8pm.

a lovely bbq area, swimming pool, traffic noise was surprisingly minimal and the rooms were immaculately clean

wifi not connecting

no wifi info to use it

comfortable bed. free wifi. tv

there was no wifi

parking was quite tight

great wifi

kitchen had plenty of utensils and everything you needed

location with pleanty of parking, very clean, well appointed, spacious and comfy rooms

could not access the wifi

had a smart tv with good wifi free parking was also handy right outside the room

pool was very clean would of love to have a spa as well

having unlimited wifi access we had to rashin out the 2gb they did give us and then buy more if we ran

comfortable bed. spacious room. excellent pool. close to great golf courses.

the community kitchen and even the bbq tools supplied are an awesome addition

didn t mind no wifi but kids were not happy about it lol ud83dude06 but meant they played

there are two laundry s, if clothing needs washing

bus stop right at the front door, bars, restaurants and more in the area and just a heads up the spa in the

older need up date but it was alright no idea about wifi only found out about $100 fee after

& families staying opposite, makes me think it is some kind of half way house , tried to use laundry & it was

the family studio has lots of space and it has a kitchenette which is handy for families

kitchenette table was in need of maintenance to stabilise

appointed, everything about the property was unique and well thought out and executed even the kitchenette in

lovely staff, decor, such a comfortable bed great room service, spotlessly clean

accommodation was wonderful, new latest property with best beds, convenient usb ports and room service ordering

room , big tv, big shower, clean , happy reception staff, helpful, location, sports bar onsite

bed comfortable close to shops easy parking clean a nice stay except for the noise in the room

really good facilities with pool and gym. staff were helpful and accomodating.

car parking. little too busy

bags of rubbish and laundry left in living room. no remote for aircon.

could do with more kitchen ware

hopefully next time i ll take a dip in the pool

some extra equipment, there were alot of dogs staying near our cabin and they barked alot, the wifi was hard to

the spa in the corner of the bedroom

swimming pool came in handy with warm weather and parking right @ the front of your room

wifi didn't work the whole 4 nights i was there!

everyday, car park available for a small bus, staff were friendly, we all loved our adult and kids meals at the

exceptionally long, the netflix option on the tv in the room didn t load at all because the wifi didn t work

the room was clean and beds really comfortable. parking was easy and there was little noise.

kirk very helpful sarah bar manager and all staff were friendly and prompt with service staff member helped when

couldn t find a dishwashing cloth, detergent or tea towel for the sink in the kitchenette and therefore wasn

sometimes difficult to get parking due to conferences held at the hotel

very comfortable bed plenty of parking, friendly staff

very helpful staff easy parking rang me to say i had left my phone charger in room

don't think the bar is either unless they have a function

really, i d like either the rooms to have a mini bar or a microwave

indoor heated pool and spa was great for the kids and the free parking is very

on site close to the city but not near all the crazy spacious rooms heated pool and spa gym me and my partner

kids enjoyed the pool & we enjoyed the jacuzzi

spa and pool not warm enough

free parking and wifi

slow wifi

really good location also a good price and has a laundry

the lounge part was comfortable and the kitchen facilities crockery and utensils all that was necessary

wifi was super fast

good wifi, small kitchen and good secure parking

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

the website said daily room service but it didn t happen until we asked and then it was only partial

wifi signal wasn't great toilet seat was loose had to pay additional for parking on-site

free wifi advertised, but access details not offered on checkin

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

available on sight full kitchen available, travelled with 2 small children the room was massive, and we had a

room service was very good delivered fast with positive

tissues in the bedrooms or the bathroom would have been good and there was no tea towels in the kitchen

clean and spacious. secure and plenty of parking

with 2 small children the room was massive, and we had a lockable verandah, which is perfect for kids

i liked the parking was around the back of the facility

were there a week : heater vents were filthy at start and through week, no cleaning done at all, kitchen and

the pool area

no wifi password was provided

perfectly adequate sized room with free wifi and good sized bathroom

advertised as pet friendly there was no designated secure outdoor areas for pets

wifi was free but slow

the pool has been amazing for myself and the kids, everything was quick and simple for extending the

nice complex. quiet and great pool. super friendly team on reception.

parking is ample and easy, which makes arriving and leaving completely stress-free

shower was great and spa large

room needs a microwave and better kitchen facilities.

were 4 adults and 1 kids and requested for 3 single bad and 1 queen

the two ladies in the hotel bar where we had dinner were very helpful

room service from the hotel is a plus if you don't feel like going across for dinner

public transport handy. pleasant stay. room service prompt.

was a very annoying noise all night, seems my room was near a laundry and washing machine was

kids and adults alike

very clean. friendly. good service with bar cafe available

the bar drinks were a bit over priced

the public bar, restaurant and wine bar are all great

a bit bar like downstairs.

everything was modern, clean and convenient. the room service was fast and delicious.

wifi was also strong

is set up great with a comfortable bed, great room service options

require specially with kids and travelled with age person

got a shoebox of a room , it was so bloody noisy for what was meant to be a sleep in away from my kids the

also i found the wifi connection to be

the dirty laundry from the previous people was still left in the room on our arrival

would have been nice if the wine bar or restaurant had been open sundays/mondays

there was a small kitchenette with a microwave, kettle, and fridge

is there a kitchen, do breakfast

it would be great if the bar was running and open.

artwork was not suitable for kids, especially if you have teenage kids

i'm not a prude, each to their own, but i was there with my 2 kids (10 and 13) and my mum and it was extremely

the spa was amazing

spa bath

currently doing landscaping so parts of the parking area were blocked off.

spa was delightful

beds a bit firm, but that's personal preference. parking is quite tight (small spaces).

bed wash very comfortable and the unit was very clean, was well furnished excellent kitchen facilities if wanting

very accessible, parking was good and having the laundry on the floor was great.

room, good layout, excellent bed, nice show, practical, useful kitchen

good to have laundry, lifts work well

bed kitchen bathroom

large room, off street parking, close to shops, train station, numerous cafes

the bar was open when we got back so we had a nightcap

last stay was 9/10 but this time the room service emptied the bin when the room was serviced making it a 10

the room was very spacious with beautiful high ceilings, king bed, couch, bar fridge, desk, large wardrobe and

off street parking and well positioned for public transport

pet friendly, great staff, beautiful meal

internet was very poor i used my own wifi, fridge was very small not very cold, the parking was difficult limited

and 24 hour pool table

breakfast selection was fabulous & staff extremely helpful even when i came in after midnight from

would be nice if room service when a little bit later and had some more options.

the pool area was clean with towels to use

the kids loved the pool

we utilised the free parking, pool and rooftop garden

kids loved the spacious 2 bedder and view out to gardens

no free wifi

hotel was pet friendly but nowhere in the restaurant was

loved the access to the snap 24/7 gym

free mini bar and snacks are such a nice touch as well

i could have done with a hook in the laundry to hang my clothes while ironing the next item.

room service food was delicious

everything was extra cost: wifi, parking and (very average) breakfast

great facilities, room was a good size and quiet, pool was great for the kids

$12 coffee for room service bit dear

dinner in hotel and bar service

friendly staff, good gym and pool

fresh food and vaule for money. clean rooms, friendly staff. beds were amazing and good wifi.

spacious room free laundry

wifi instructions in the hotel book completely out of

parking was a breeze

the guy at reception was really nice and offered us even free use of the laundry facilities together with

there is a laundry room, but you need to prepare single coins for yourself to use the laundry

the fridge had a freezer section and that the gym had a wider range of equipment like maybe a dumbbell set at

like that i had a mini kitchen in the room i stayed in , very convenient for me & the king size bed was just so

with easy access to center and good area, friendly stuff, clean rooms, small kitchen including

decent gym and laundry facilities were

wifi, kitchen included and free

st melbourne train station - bedding awesome so warm and snug shower pressure fantastic netflix wifi the reception

yard had rubbish, dirty laundry bags, rat traps visible

access on both tvs would have been nice but it wasn t a big deal in the end as the wifi worked perfectly on

and ceilings are paper thin - so if you re on the bottom floor like we were, a family with 3 kids living

the area is pleasant and the hotel bar and restaurant very convenient

breakfast wasn t so great, given that there are so many great cafes everywhere

wifi works very well

bed was so comfortable and loved the spa and brekky

staff was welcoming, the view and room amazing and they have spa and gym

noisy it was from the restaurant/ kitchen upstairs

mini bar was free, not that there was much in it but it's always nice to get something for

we decided to have room service, and it did not disappoint ud83dude01

my kids loved the chocolate biscuits too

we went to the waitress to say could we order and have a bottle of water, to be told by her the kitchen is no

i just felt the kitchenette needed a sink.

no 24hr room service

the location of the room right next to the laundry. i could hear the machines in use.

great reception, bar and room service staff...ultra helpful

great location, wifi is awesome and cast to tv is really handy

to go back to the lobby to request a wifi code rather than it just being available in the room

kitchen electronics were substandard. the air conditioner at the gym was not working.

had to pay $6:50 for room service i asked to pay by card in my oder but it was charged to my room

where all the dirty laundry was stored lots of trolleys near car

kitchen electronics were substandard. the air conditioner at the gym was not working.

near tram stop not too far from cbd. property is clean room service is good city facing view.

second, the wifi wasnt good in my room, there were 2 bar signals, i couldnt make a call, watch videos

location and facilities around the pub. room service daily and restaurants close by as well.

excellent wifi

loud noises from kitchen exhausts

just liked everything, the staff, the decor and the balcony, and the kitchenette

the rooms are generous in size and had a great kitchenette

comfortable beds large room clean good mini kitchen air flow

kitchen facilities, a balcony and a spa bath were a bonus

spa didn t work well but hey