room, swimming pool, comfy bed

easy car parking and in a great location for our visit

comfort location to the shops just across the road and free wifi

wifi was terrible. windows could be insulated from noise noisy area.

easy parking

could not access the wifi

wifi kept dropping out

i like that there is a bar and restaurant attached to the hotel and there is a bus stop outside so easy to get

quiet, very comfortable, car parking and good rates.

family rooms are great the others are a bit hard with kids

my husband and his kids had a meeting and the pergola outside that bar + bistro was a perfect, private venue

excellent place. if not for covid excellent place to stay with room service etc

my husband and his kids had a meeting and the pergola outside that bar + bistro was a perfect, private venue

like to see hotel restaurant and room service menus in the room, so i can assess their value for money, but yet

don't think the bar is either unless they have a function

also there is no room service on weekends

bond requirement need to pay for wifi

paid wifi is a bit strange these days when every other hotel offers it for free

the inside of the large window is filthy, like kids have wiped food/ slime all up them

restaurant and bar service great

room was well appointed with good furniture wifi good for work breakfast value for money

good value and free parking and wifi

the restaurant is closed with the exception of a continental breakfast and no room service available

i was unsure if there were any room service after 9pm.

could do with a few more appliance in the kitchen. there was a spring poking in the couch.

of parking

kitchen could have been a little cleaner, but it wasn't too bad.

beautiful separate bedroom, kitchen off living area, warm and comfy bed, spacious bathroom.

pool was not ready for use, very hot at the time 30 plus.

swimming pool area could do with a good sweep and tidy up.

wifi levels were low enough for me to be able to sleep

no parking fees

good food in restraunt. very comfortable rooms, beds and pillows. plenty of parking.

free to use laundry and next door to grocery stores/chemist & eateries

pool ,spa closed down internet & tv reception not working mgnt gave me a $40 sim card as internet

the website said daily room service but it didn t happen until we asked and then it was only partial

free wifi advertised, but access details not offered on checkin

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

wifi signal wasn't great toilet seat was loose had to pay additional for parking on-site

close to box hill, off street parking available, free wifi

kitchen draws broken room was filthy and out the back the was spew or poo on the wall right outside

full kitchenette (needed to use bathroom sink), bed wheels work too well (sitting up in bed pushes the

comfortable beds, great location for shops near by and amenities such as kids arcade, pokies, sports bar were

staff in the bar adaptable and friendly

it's very difficult to connect up the wifi to the tv to be able to access netflix

the outdoor pool and spa were not heated, so way to cold to use

pool, spa and sauna were closed for obvious reasons, but that should've been advertised

quiet, clean, great parking. room was very spacious.

room wasnt serviced each day. mini bar wasnt restocked.

due to unexpected stay, able to have access to laundry facilities

it s a bonus having a bar downstairs and also a separate place for lunch and

tissues in the bedrooms or the bathroom would have been good and there was no tea towels in the kitchen

room service and food was excellent staff were friendly and the rooms were great value clean and

they knew i was coming with kids

no ground level rooms.. kitchen shut at 8pm..

fresh food and vaule for money. clean rooms, friendly staff. beds were amazing and good wifi.

wifi was pretty slow

spacious room free laundry

kids did not like it

wifi was not fixed after requesting twice.

really enjoyed our hotel experience, traveling with 2 young kids can be difficult

i felt the gym was limited

none, the kids loved it so much

i ordered ice through room service and it too me 2.5hrs to arrive, only down side of my stay!

the facilities such as the pool & spa were incredible

car parking space just in front of the room, easy to load packages

food was good quality pub grub and the rooms to stay in her are all new fit outs with free parking and also

cleaning - toliet rolls were half used, 1 tissue left in box when replaced just chucked on sink room service

had a pub on site and a fabulous indoor kids play area

need a little common kitchen area with microwave if someone need to use it.

no facewashers provided. used a handtowel as a washer. no bowls for breakfast for the kids.

great having a restaurant on site, parking right outside unit door

room for myself, husband, and 2 kids to stay overnight at the venue where we were having my 40th birthday

sound proofing between rooms we were in room 10 & the kids next door were yelling etc till midnight & you could

restaurant and bars were great and kids room was a great idea

no indoor pool

the room service menu could be better it doesn't cater to everyone

pool was through the retail shops

first my high end asus notebook cannot connect to its wifi and the hotel it cannot resolve

pool is great, however you do have to walk through the shopping centre to access it

there are two laundry s, if clothing needs washing

spa worked well and was very clean

described kitchen, not actually suitable for cooking

plenty of free parking

value for money, easy to get to, plenty of parking, secure building

very helpful staff, great room service, very clean, big beds, comfy lounge, tv wifi all great

the size of our apartment was great with a kitchenette in the sitting room the only thing missing was a kitchen

we waited 45 minutes for our kids apples juices, then only given one when it finally came

comfortable bed. room service.

so, we weren't able to experience the restaurant, bar and other facilities

really good facilities with pool and gym. staff were helpful and accomodating.

gym was amazing, heating in the room was great as it was extremely cold

we lost power then when i went to have a spa the water was brown

laundry was smelly and showers had clumps of hair in the drain

we were told the wifi was great but my husband couldn t connect to it.

if only it had a pool. or rooftop bar and restaurant

it had everything you could need - bar, gym, restaurant, great location near shops etc

didn t love the food options at the restaurant or the room service menu

gym and restaurant were amazing

maybe on a saturday the bar and snacks could be open earlier would give it a better vibe

rooms were clean and the location was convenient with free parking

cleanliness, parking, staff attitude

good location, near to shops and fast food restaurant. clean. good wifi.

wifi reception poor. but i think that is more the melbourne area.

the free wifi and smart tv with youtube made sure we were never ever bored for even for 1 second

the spa was great after a hard day's work n i was so comfortable....

parking modern vehicles the front is low therefor the front of modern cars either hit or scrape on

the motel advertises a pool - but it doesn't have one!

bed in a clean good size room with wifi

we were attending a birthday party and didnt want to have the hassle of parking our car in the plaza carpark

apart from the gym there is no other facilities eg: games room, pool, spa not being able to bring outside food

well appointed, opposite the wedding venue, bar downstairs, comfy beds.

we had a very relaxed time and the bar man recommended and made some excellent drinks for us

no room service yet. lack of front desk staff minor stuff.the best

no guest laundry limited supply of soap bars and of coffee/tea/sugar etc

bed wash very comfortable and the unit was very clean, was well furnished excellent kitchen facilities if wanting

very accessible, parking was good and having the laundry on the floor was great.

laundry available for use

one person should not have to sit on a kitchen-style chair, even if the chair is upholstered

no wifi information in room

the room service kept the tean and coffee stocked up

the bar was open when we got back so we had a nightcap

liked everything about our stay, great comfort, value and location great size rooms and the spa is a bonus

room service. quiet room.

great staff - from booking and reception to bar and wait staff - everyone really

restaurant is amazing beds are so comfortable spa amazing!!!

kitchen was great

modern, restaurant and bar downstairs; free wifi; affordable parking; very polite and friendly staff and location

the spa was to die for and comfort of the bed exceeded expectations

comfy bed and spa bath was amazing

the room service

room service from the adjoining hotel. the meal was superb. the beds are amazing.

the food and room service was great

ordered room service

the bar and restaurant next door.

full apartment services. kitchen, washing machine.

only thing is that the kitchen is not very well equipped

was spacious, clean, very comfy bed & well equipped kitchen & laundry

bath towels were dirty the stairs to the garage not told wifi code not told housekeeping was weekly underneath

kitchen supplies were very limited.

breakfast had a good selection of quality breakfast foods

great location, friendly staff and good breakfast. rooms are clean and comfortable.

only problem for the length of stay was no kitchen. coffee eas very good in the cafe

staff very friendly and helpful, room service meals were very good

the complimentary breakfast was a nice surprise and lovely selection.best eggs ever.

the wifi was very weak and continuously dropped out.

great location as well with free parking on site

- poor wifi connection.

it was an added bonus, and one of the reasons i re-booked for our current stay, our kids loved that feature

kids with us , there was no any bin outside to put dirty nappy

parking lot can be improved

clean linen and close to golf courses

could hear kids banging on walls next door

great location, staff were very helpful. room service was quick and good food. felt safe also.

the breakfast. my kids thought the little boxes were terrific!!

qr code meal order did not go through to kitchen, had to ring and re-order over phone

/ wifi didn't work

ordered room service (atlantic salmon) and the food was phenomenal

tasty room service breakfast

laundry access

convenient location for our needs, pool for kid, plenty parking for truck or camper

staff were friendly and helpful and a swim in the nice pool was great

people going in the laundry very late at night, extremely

not staying at property parking in your allotted spot

convenient location for our needs, pool for kid, plenty parking for truck or camper

wasn't thoroughly clean stuff inside couch such as rubbish baby wipes sugar kids books facilities not the cleanest

good location, having a bistro and sports bar is convenient .good meals too.

this motel not suitable for any guests need privacy or kids because just next the pokies and

room was clean, well appointed and quiet. lots of parking

clean renovated bathroom very comfortable beds free parking private courtyard out back price

excellent quiet and close to ripponlea for function off street parking

the pool is open late and the gym while small has all the basics and is open 24hrs

the kids loved the indoor pool and pool toys that were provided

no room service kind of a bummer

was no housekeeping during my 2 day stay which i was hoping for, and the spa bath noise was way too loud to

gym was good, the laundry facilities in the room were very useful, staff were helpful and very

complicated process for checkin at late hours. light was out in laundry roo..

even there is a small kitchen

great to have free wifi and laundry

the 24/7 gym access one block away was amazing, even for classes.

were also great, i recommend for anyone that is tall you will not be disappointed with the bath/spa length

room service was good value

the kids loved the pool

broken tiles near the pool ladder which my kids almost cut themselves with, very dangerous

room and breakfast

the staff was excellent. always willing to help. the free laundry very clean

wifi was great for casting to watch tv

tried to do a load of laundry while there and the washer ruined some of my clothing

would have preferred an iron in my room instead of using communal laundry.

they have free guest laundry which i found useful!

breakfast was a little disappointing and it was difficult to get room service

the room was spectacular, the staff were so friendly and helpful, the food (room service) was excellent

very good free wifi, and films on the excellent tv

return guests love the pillows, location, room service, facilities.

from check-in to bags was delivered to our room and free drinks were provided in the minibar

there were ants in the kitchen

wifi access was not consistent however my phone is not the greatest so not a problem

the location within walking distance to south yarra train station was a huge bonus for us as our kids didn

wonderful service and lovely smiles. kids loved the puppy picture on the wall.

on-site parking is safe and free there is good wifi signal the staff are efficient there are good laundry

little noise from the late night bar or something or someone blasting music nearby

big size room. big spa bath. relatively new airconditioning.

in room wifi didn't work took a very long time for someone at reception to check me in ordered dinner but

spa bath the large comfortable bed with 2 pillows each the fridge the hot chocolate sachets heeps

room service menu was not updated and also room service didn't pick up the dishes

convenience to where we had to go. great to have room service after a long day driving

room service was an added delicious bonus

is also a big grass area that you could access through the back fence that was great for the kids to be able to

great staff and clean rooms. room service excellent.

it takes more time to find the bar for checking in.

hot strong shower, clean, firm comfortable bed, good value, good wifi, free parking.

great size. kitchen facilities were excellent for my needs.

need some fixing somewhere,, like doors,curtains,,,etc small swimming pool & simple gym facilities overall it

parking is convenient

loved the pool, beds were comfortable

clean, easy to find a restaurant nearby, the kids like the bulk beds

beds are very comfortable, breakfast is great, very basic but has all you need for an overnight business trip

no lift, breakfast advertised but not available yet. laundry could be open earlier and later

apparently there are permanent families living in some of the rooms, the kids kept running and screaming until

clean 9 dollar breakfast good people to deal with..

bonus was a bath for the kids

breakfast was good and free car parking

lack of information in room directory, where/ how to find sauna/gym

spa in my room was lovely. i got an upgrade, i think, because my husband was in hospital.

the bar drinks were a bit over priced

parking

location for plane and doctors meal was excellent and quick in the bar girls on the front desk where very helpful

room service was great, mini bar was great even though we didn't use it

what we needed, eating area was absolutely amazing with an awesome arcade style activities for kids

breakfast good 6am start terrific ideal location for golf courses staff very pleasant

and provided breakfast was perfect for our needs

comfortable room which was pet friendly and clean

the room was clean and comfortable, and i loved the spa bath such a nice touch after a long day

spa is very good and park view was amazing

the cheap accommodation which included a spa in room

beautiful park across the road with great play area for kids

kitchenette, able to do laundry(yes you do pay for it, but its a good price

very handy to a self service laundry on premises

the apartment kitchen was good, especially with a full-size not a bar fridge

the gym, kitchenette and guest laundry were also features for my selecting this hotel

it would be nice if laundry could be paid for with tokens rather than coins, since i had to go to the store to

staff could perhaps inform guests of facilities upon arrival e.g. laundry etc

it was nice they had coin laundry available

like the idea of walking through the reception area with clothes i was taking too and from the laundry for

so much space plus a kitchen

rooms need a reno or repair as curtains had multiple rips, 4 smashed kitchen floor tiles, small bathroom,

and most importantly the room service is excellent & fast

my only fault is the plunge pool it was to cold to even put your toes in . bit disappointing

gym

room lovely and large. great breakfast. fantastic location for city, st kilda and chapel street

room service an added bonus, and of course the gym

the wifi is pretty bad

over albert park lake and beyond to the sea and port melbourne; friendly helpful staff, excellent breakfast and

were kids constantly in the gym unsupervised

cafe and pool/gym are great

food at the bar was good

no laundry facilities

enough power points none near microwave kitchen bench area for kettle and toaster other than that it was

drive a larger vehicle and the parking spaces in front of the rooms are a little tight for a bigger vehicle,

well located as well and easily accessible with ample parking space

amenities great microwave, kettle, toaster, fridge, tv, and wifi

free wifi is a must for me and being an accor member this was available.

great gym, comfy beds

was close to the mcg easy walk with the kids

restaurant facilities below average and bar meals not brought to tabled

the upgraded foyer and bar area is excellent, the coffee is great

wifi reception is good in room

well after 2pm checkin laundry bags lined the corridors, common space carpets not vacuumed and the property

loved the artwork. cosy rooms. bed was very comfy. restaurant and bar was great too.

bed was comfortable, linen clean, laundry service outstanding

location. love the art work. hope next time the bar and restaurant are open.

gym available

wifi wouldn t work, but once we called reception and explained they provided another network

we usually stay with our dog, benji and so far this is the best pet friendly apartment we have been in melbourne

would be nice to have breakfast options even if there is a very good full kitchen and boundless dining options

gym was cramped and was missing standard assets like a bench.

just liked everything, the staff, the decor and the balcony, and the kitchenette

plus a kitchenette makes all the difference

my daughter enjoyed a spa bath but the jets were quite dirty

stinks, bed stinks, found blonde hair on the bath towel (not mine, mine is black), wifi super

we also enjoyed exploring the local parklands and albert park golf course for some mini golf

is in a fantastic location, clean, quiet and has great facilities (laundry, workspaces and shared kitchen)

relaxing and love the tea room in the hall with filtered water and i enjoy the game arcade in the laundry in

staff were super friendly and helpful great facilities with large communal kitchen, outdoor area laundry etc

laundry and kitchen facilities, free barista coffee for acr members

amazing kitchen, laundry, herb garden facilities

there wifi was down but they gave us coffee vouchers to make up for it

view, comfy bed, mini bar and staff were easy to organise

no self laundry service

amazing, helpful and friendly staff. room service options bang on!

are always great to deal with but upon arrival to our room everything looked great intill the kids went to bed

bit dated and the mini bar needed a bit of attention, thought would try some pringles for a snack but the packet

beds comfortable, parking easy, outdoor patio off room

had a wonderful stay in the spa room

poor wifi

loved the spa bath the room decor and the quiet atmosphere inside and the bed was very comfy

beautiful property the rooms really comfortable and room service great.

the hotel doesn't have a pool or a big gym but it makes up for it with amazing room free drink cards and snacks

gym is small

booked a room with a balcony terrace so we could enjoy drinks and room service outside

so quiet and serene. soft, comfortable bed. service excellent, including at the bar area.

is set up great with a comfortable bed, great room service options

poor wifi

had a great feel about it, the rooms were homely and extremely cute & cosy, loved the music bar in the room as

wifi too slow for whatsapp or google maps

after i left the room just after lunch on my return i noticed that room service had been in and freshened it

heated roof top pool, in room coffee machine, security access and location

tiny thing is it would have been great to be provided with a small amount of laundry soap etc

the elevator system was really cool and the roof too heated pool and spa was a social hangout of a night time

location, pool

the wifi was not great!

the kitchen was well designed and had everything that is needed for self catering

but if we have to be picky, it's the construction, making the entrance to driveway and parking quite tricky

great location, free parking, good wifi connection, comfortable bed, good size of rooms

clean and kitchen well-equipped

room kept incredibly clean, with full side fridge and cooking facilities in kitchen