were good really clean rooms,ensuite great , and bed really comfortable wifi excellent gardens and grounds really

booked a larger room which has a spa bath

it has good parking spaces aswell

was easy to locate property and parking was immediately outside of room

so much so, that the kids were getting headaches and felt sick

they allowed us to bring in a small pet dog

no information on how to connect to the wifi.

lots of parking and spacious we had a large truck and plenty of room to fit it,

maybe some cutlery and crockery and a kitchen sink would be great to offer.

roomy enough for a small family, pet friendly which was great.

and cleanliness of the room, facilities provided were excellent including ironing equipment, tv, wifi, fridge

with woolies and cole's available, and there is even a liquor store and restaurant and gaming bar located on

right next to the bar and bistro so very convenient for a short stroll for a drink or dinner

my only gripe is the reception on the phone is terrible and the wifi they supplied wasn t great

great room and facilities. bar food was great and kids loved the pool.

that there was no kitchen tap or kitchenette but this is what i would expect if i paid more - it wasn't listed

spa bath with shower on it its not a good idea, but its not a big deal

obviously no fancy tv and no real kitchenette but everything is there as described

could get a coffe or drink during the day. bar area was closed until 5pm ud83dude0e

only issue i had (and this is being picky because i had the kids with me) was the shower it was very hard to

pretty well equipped gym for a hotel space, was happy to be able to work out while i was there

my sister and i - especially as the property itself has a large common area with a fire place and pool table

the garden is well maintained with lots of exotic ud83cudf33 trees only concern is the wifi in the room

the parking is a bit of a walk to the room, maybe 200m

plenty of parking on site

drinks made at the bar and restaurant food were all delicious

could not connect to the wifi

there is no actual restaurant in the evenings only bar meals..

much, here are some points to improve: during the last 2 days, the wifi was off, the hotel should take an action

friendly staff. comfortable beds. room service was quick. the breakfast spread was unreal.

room service menu was not updated and also room service didn't pick up the dishes

the staff were awesome! we loved the sports bar and the bistro. food was excellent.

little steep for room service.

open spaces for parking. great size rooms. comfortable bed and great bathroom.

the 2 bedroom apartment with a double spa bath was excellent

think there should be valet parking and luggage taken to room as we had to drag our suit cases up stairs we

poor wifi

huge spa bath and loads of hot water

the ease of parking and convenience of event in walking distance

no restaurant room service

bed in a clean good size room with wifi

the motel advertises a pool - but it doesn't have one!

room we booked was the spa unit (honeymoon suite) it was so fantastic, as was the location and the friendly

shower over bath so outdated poor wifi

we needed a laundry as we didn't know the area it was difficult to locate one

gym could have been better

it had everything you could need - bar, gym, restaurant, great location near shops etc

gym and library available

overnight room service so had to leave the room to feed kids - no big issue as eastland is right there but a

professional & helpful staff, the best house keeping in the world, great view, good amenities & room service

the sebels free wifi and smart tv facilities means if we want we can spend a night in and relax whilst watching

wifi is very good

room service didn t start until 5 and finished quite

i would have liked a sink in the kitchen area

room service was great

of room was good, easy to access free wifi, room was clean and heatherdale train station is only walking distance

restaurant was closed and we couldn t make any toast or anything in the room for the kids for breakfast, every

clean and comfy bedrooms updated bathrooms and had a mini fridge with microwave for the kids:) would recommend

laundry bins between reception and restaurant area, stacked up chairs and tables in the corridor

this was disappointing as with little kids it made it hard to have to get food

complementary wine tasting for guests, and having some offers or discounts for the use of the day spa and

loads of great facilities for kids

the kids loved the pool.

spotlessly clean room serviced daily with lots of included extras that made out stay very luxurious

amenities in the kitchen facilities were great - we made use of the coffee pod machine

room service and food was excellent staff were friendly and the rooms were great value clean and

the 2 bedroom apartment was amazing it had a kitchen lounge room and so much space for a family

room was modern and tidy. room service fast and delicious. shower was great. good price.

so parking is a breeze

no ground level rooms.. kitchen shut at 8pm..

what i appreciated most was the easy location, secure parking, laundry, comfy bed, cold bottled water in the

great comfortable beds and excellent kitchen and a lovely little court yard

room service was perfect and delicious after a long day driving

the spa bath/shower would be very difficult for people with any mobility issues

the two ladies in the hotel bar where we had dinner were very helpful

laundry was smelly and showers had clumps of hair in the drain

the wifi would drop, i was finishing a briefing for work, but i had to go to the shopping centre, i

thew wifi did not work, but everything else was ok

the pool and gym were excellent will definitely come back to stay again

wifi only worked first night even though it said unlimited for the length of our stay

kids running and playing in the passages between the rooms and making noise

the room was great, the pool was lovely. short walk to the shops and transport. fantastic stay.

the rooms were clean and of a good size. kitchen clean and functional.

helpful staff, good location near major shopping center, good wifi and security, handy large parking

wifi didn't work

large parking spaces

a throwback from the 70 s - the only place i ve seen with a room service food hatch in about 20 years

parking available on-site

parking little difficult due to the site layout at the top end of the property.

parking a bit tight, but we do have a big car.

the locaton, gym and pool were great, so too the day spa!

good location, friendly staff, clean and cool room, excellent selection of food at breakfast

beautiful property, fantastic staff, awesome golf course, great location

breakfast was good with adequate choices and lovely dining area

great gym, great pool, sauna with everything being kept clean and tidy

mmm not sure about paying a sunday surcharge for a glass of wine in the hotel bar food i understand

car parking was a pain but we found a spot later on.

also, the complimentary drinks at the bar were as unexpected as they were welcome

maybe some better info on the hotel parking which is located in the back and is on dirt/gravel and we had a

awesome room! wifi didn't work when we were there, but otherwise everything was great!

street parking

were very friendly, and happy hour down at the bar included free party pies

wifi, no heat in the bedrooms, the bathroom was shared by everyone on the floor, dirty bathrooms

adele in the bar area was just an amazing hostess, our room was charming linen crisp and fresh.

staff were not aware of wifi availability or password

very comfortable bed, room was clean, and the pool was very refreshing!

washing machine and the pool were a bonus

pool is never open

the wifi was poor

was advertised but no wifi, pool out of order on 35* day,cockroach's in kitchen area, seemed to have not been

my husband and his kids had a meeting and the pergola outside that bar + bistro was a perfect, private venue

located on a busy corner. outdoor spa water (connected to pool) was cold.

breakfast buffet was very nice, a hit with the kids

came with fridge, wifi, and tv

clean and big room, enough for my family with 2 kids 6 and 12 years old

i love the firm mattress and large room with little kitchen facilities. staffs are helpful.

i was not given the wifi password

the beds were so hard myself and kids all had bad sore backs and didn't sleep much from them, if you wouldn't

i got to my room with my partner for a romantic night away from our kids, we got two separate beds

value, nice staff help a lot, like the location, a farm close by for kids, great resting place for escape trip

plenty of parking and public transport access

location with pleanty of parking, very clean, well appointed, spacious and comfy rooms

and sports bar were roomy and catered for a family, with the kids playzone (which suited my teen)

quiet, very comfortable, car parking and good rates.

shopping centre and 25 minutes the other direction to westfield shipping centre and tons of kids activities

no facewashers provided. used a handtowel as a washer. no bowls for breakfast for the kids.

facility was loud and the wifi didn't work or was so slow it was like dial-up

helpful and friendly staff. free parking

there are small club with bar and poke machine which close at 5am

15am my kids room was close to the action and they were scared it went for over 45 minutes until police

couldn t get wifi password at night

easy car parking and in a great location for our visit

wifi was terrible. windows could be insulated from noise noisy area.

just really wished the wifi wasn t as spotty as it is in the room, made working very difficult

microwaves are either in rooms or in the laundry

sofa bed is more for kids

bit tricky for parking at night but think there was an event on

very well presented property. good parking and staff were very polite and accommodating.

no room service yet. lack of front desk staff minor stuff.the best

the coffee from the automatic machine wasn't the best, but the barista coffee we purchased from the bar area

had trouble accessing the internet via the tv for kids to watch a movie on netflix before bed.

would ve been nice to have a shower with handheld shower head to wash kids but certainly not a deal breaker

also loved they had a laundry guests could use at reasonable price

parking was a bit tight - but ok

clean and comfortable it was the service of the staff and how easy it was to use the laundry when i wanted to

advertising that kids stay free on booking but then we had to pay extra for our child to actually have a bed,

the included breakfast wasn't properly explained so missed out. paid wifi yuck.

location to where i needed to be daily room service was a surprise but very much appreciated

room service food quality was unbelievable

bed was poor quality laundry facilities are not acceptable parking i had to pay only free

liked the spa bath

no room service or breakfast either

shower was over a bath which is good for kids, not so much for people with access issues or elderly

clean, spacious, comfortable, free wifi and parking

no room service during weekends and public holidays

wifi signal wasn't great toilet seat was loose had to pay additional for parking on-site

the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

free wifi advertised, but access details not offered on checkin

close to box hill, off street parking available, free wifi

place to stay with huge rooms and separate bedrooms play stayed in the spa room and the spa was excellent as

spa tub produce yellow water which is simply gross

wish room service was available but as i mentioned previously because of covid it wasn t available

pool was not in use but not mentioned on web page and laundry was full of washing from the motel

the only downside is that the wifi was not working during my time there

needs new staff for the public bar downstairs and restaraunt

only dissapointments were the pool/spa were unusable as they were very dirty and our room came with a microwave

:) also they were happy to remove the mini bar contents so i could put my lunch in the fridge during the week

location convenient staff very friendly and accommodating ample parking

free wifi

there is a laundry room, but reception don t hand out change for the dryer nor do they have a change machine

wifi and phone reception but think that was due to all the road works for the new construction

staff were lovely and kindly let us have an extra car parking space.

wifi didn't work in our room, as the signal was too weak.

couldn t get the wifi to work and my aircon/heater made a bit of noise (not a lot of noise, not a constant

excellent bed and shower. friendly owner. good sized room. excellent wifi and netflix.

it was great having free wifi and a smart tv as well, kids thought that was great

good location, near to shops and fast food restaurant. clean. good wifi.

guests were inconsiderate with noise (kids running up & down at all hrs, slamming doors) & others parking in

complimentary bottles of water, very comfortable bed and a good array of tea/coffee ect car parking outside

gym was nice

also having the gym downstairs and the ability to use it was a great bonus for me

we enjoyed taking our time at the breakfast buffet

i had room service each night and it always arrived quickly with any changes i had requested

we finally got our meal other than that we enjoyed our time staff were also slow to attend the bar

rubbish container totally unsuitable for continue aids disposable or baby toddlers soiled nappies wifi instructions

parking is a little difficult, there is not much to see or do in the vicinity and food choices

food was good quality pub grub and the rooms to stay in her are all new fit outs with free parking and also

limited room service menu, and no toaster or bowls or cutlery in the room (we purchased a breakfast pack

was very noisy outside from the kitchen refrigerators and air conditioners

it's in a quiet area, can hardly hear the traffic, there is a bistro, sport bar etc all at the same place with

people smoking outside the rooms as the smoke came in through the bathroom vents and i had kids

the room service staff

parking area :) close to everything

does not have a ud83dudec0 only a shower my kids never used it with shower

the pool not cleaned and handwitten note outside office can also put people off

location is perfect for the sporting event we were participating and great to have a pool after a long day

how friendly and helpful the staff was. pool was good.at

plenty of parking outside room

spa ud83euddd6 in the room

we were seated right next to the kitchen and my daughter was getting bumped by other customers

the guest laundry free of charge was a really nice surprise as i had three uniforms to wash for work

watch tv, kept coming up with the free wifi login details even after i logged in

kitchen draws broken room was filthy and out the back the was spew or poo on the wall right outside

bar and restaurant of the hotel offers quite a choice, and being next to coles is very practical

breakfast is a bargain at only $9 for

kids running around after 10 doors slamming general noise ,no respect for others when talking in

room wasn t suitable, we were put up stairs and it contained a high bunk (not suitable for kids under 9) over

love being able to do my laundry there

free wifi

well located as well and easily accessible with ample parking space

wifi wasn t very good. kids weren t happy

only criticism was the car parking, it would be nice to have your room number on the parking in front of your

and the light in the kitchen area didn t even work so was hard to attend to making child s bottles in the

amenities great microwave, kettle, toaster, fridge, tv, and wifi

the room was a great size, on site laundry, clean facility's and awesome management

beds were comfy, sheets and towels were clean, the kids enjoyed sleeping on the sofa

stayed for a mid-week kids sporting event

really nice spa bath

clean, modern and spacious room, with basic essential kitchen items such as toaster, microwave and utensils

we also had breakfast in the downstairs restaurant

the gym needs more equipment

value, secure parking , in house restaurant for breakfast and dinner and in house self serve laundry

good breakfast

the tasty and well presented food, our friendly and attentive servers and a bonus - the fact that kids eat free

parking was perfect

staff didn't speak english so proved difficult to communicate with them, the wifi is below average, very slow

clean, very nice staff, very spacious room and bathroom, parking available, easy access off princess

parking at front door

couldn't go as per plan due to rains to spent watching movies with kids, thanks for good wifi and tv

undercover parking etc

location to la trobe uni and free parking

massive fight at night between two other tenants (language and physical confrontation scared my kids), bathroom

smart tv ud83dude15, the staff are rude and loud we were trying to sleep and the staff and their kids were making

also not much room for parking

advertise two rooms for 4 adults and two kids only to provide a double bed in a room to have two adults and 8

loved breakfast

a hot shower with generous water flow and good pressure, then climbed into bed and ordered a room service and

wifi on the average side

extremely comfortable. great food in room service and restaurant

wasn't thoroughly clean stuff inside couch such as rubbish baby wipes sugar kids books facilities not the cleanest

sort parking on front of the room

abundant parking, nearby bus stop, good to catch

not enough parking outside of the rooms

be aware, part of the hotel is a function centre, and with kids attending a state championship, the extremely

would be great to have a pool

and modern, rooms where spacious and very comfortable, they also had a nice lounge area with pool table with

of options at the bar and parking was quite a hike after told car park was full but still free which was

staff very friendly and helpful, room service meals were very good

internet was very poor i used my own wifi, fridge was very small not very cold, the parking was difficult limited

clean, the bed was extremely comfortable, didn t hear a single noise outside and our room had a spa which was

friendly staff, fast wifi, comfortable beds

where friendly and welcoming, the motel was clean and beds comfortable i got upgraded to a spa room which was

general matainence a little behnd such as gadden/pool maintainence and carpet cleaning

spa is good car park is close enough to rooms

lots of parking and easy checkin

it was easily accessible and plenty of parking!

bistro/pokies venue, very confusing on arrival, the first staff member who approached us from the bar was very

easy to find great parking and a food available

the bed was super comfy, the shower was great and the ample parking was handy!

i loved the room with the spa it was just what i needed. staff where very friendly and helpful

location, good spacious lobby , lounge and bar areas, good gymnasium, direct access to trams

easy to connect to free wifi

booked king-size room with spa, but pictures on booking

room service very fast and good food , restaurant for dinner was great - good food and service -

on-site laundry

room service coming into room before checkout

the 24/7 gym access one block away was amazing, even for classes.

didn't tell me about the free wifi

includes free laundry

location was central for my needs, spa was lovely!!!!!!!!!!

no microwave so unable to heat up food, wifi keeps switching off and lagging

parking at door

parking was right outside the unit

good location, easily accessible. parking was very good.

smoking area is right next to the gym and swimming pool so kids get to inhale the second hand smoke while they

com and stayed for one night with our kids

parking right outside

nice and quiet, good size rooms and free parking were good

we ordered room service for dinner and the food was beautiful, the breakfast was lovely too

there is a great little bar downstairs, and a tram stop right outside the door

reasonable prices in the bar and restaurant

breakfast was a little disappointing and it was difficult to get room service

early closing of bar and dining facilities

the room was spectacular, the staff were so friendly and helpful, the food (room service) was excellent

size, very clean and quiet room; comfortable bed; guest laundry facility well appreciated; good wifi

the parking was also most appreciated

comfortable room. spa was great

better parking. play ground for kids

the tv had no reception, the wifi wouldn t connect and the radio was busted.

no food/room service at 2am

friendly staff, clean comfortable rooms and great breakfast options ala carte (not buffet)

a proper kitchen meant cooking was realistic if you feel like a break from eating out, as we did on a long

location great - usually go out for breakfast

wish i had the time to use the pool/gym as well, the view of the tree courtyard from the brasserie is lovely

i couldn't complain about anything except the shower over the spa bath, and that was fault.

good night's sleep, booked another night, great affordable prices, laundry is on ground floor has a good washing

beautiful park across the road with great play area for kids

park across the road for the kids to run around

huge rooms, pretty reliable wifi, friendly staff, pet friendly ud83dude0a

room has great kitchen and laundry facilities

the pool and gym were great and i loved the security of the place

staff were friendly and room service was great

cleanliness, room appliances, gym, and over all the location was fantastic

location, pool

adjoining bar was quite dead

the wifi was slow

hotel was pet friendly but nowhere in the restaurant was

great location, funky decor and access to the gym around the corner

laundry was a great facility

i liked that there were free laundry facilities available just off reception even though i was in a studio and

great for families with kids

spacious, pet friendly, modern, on-site parking and amazing receptions elizabeth.

great facilities. studio had everything i needed. guest laundry was great.

not only pet friendly but the staff went out of their way to make my labrador feel just as welcomed as

relaxing and love the tea room in the hall with filtered water and i enjoy the game arcade in the laundry in

the great undercover car park, the filtered water tap in the chill room on our floor level, great wifi and a

is in a fantastic location, clean, quiet and has great facilities (laundry, workspaces and shared kitchen)

staff, the kitchen facilities, the rumpus area, the location

staff were super friendly and helpful great facilities with large communal kitchen, outdoor area laundry etc