the room service was missed one day and not cleaned once in 5 days. broken floor tiles.

the website said daily room service but it didn t happen until we asked and then it was only partial

free wifi advertised, but access details not offered on checkin

close to box hill, off street parking available, free wifi

wifi connection was spotty at times and quite slow, perhaps because of the many people in the

shopping centre, easy parking, great food at bistro

room, parking, front receptions are friendly

shortage of parking

for dinner in the hotel and i was disappointed with the attitude of one of the bar staff

people banging on our door in the middle of the night, waking the kids

pool was not ready for use, very hot at the time 30 plus.

if you book for a week no room service for a week

pool is never open

swimming pool area could do with a good sweep and tidy up.

were there a week : heater vents were filthy at start and through week, no cleaning done at all, kitchen and

laundry, pool etc

the room is spacious, has good wifi, aircon or heating as needed, a separate and useful kitchenette, with a

it has a pool, laundry, designated parking, is quiet and spotlessly clean

in the room service-one cleaner would clean the room and restock facilities really well while a different

easy to get to, friendly staff, plenty of parking, easy access to large shopping complex

wifi was infected by suspected virus

clean and comfortable my partner and i stay here regularly away from the kids and its has a great location

very comfortable bed plenty of parking, friendly staff

bit annoying to be given a room with a spa bath, but had an out of order sign, otherwise lovely

and the pot of hot coffee in the morning room service was great

excellent price very well set up bistro with good food and very family friendly heaps for the kids to do 10 0ut

wifi a bit slow. toilet has no heater so quite cold during winter.

fuss free, clean, easy parking, fair rates, nice motel and hotel staff

watch tv, kept coming up with the free wifi login details even after i logged in

bar and restaurant of the hotel offers quite a choice, and being next to coles is very practical

location with pleanty of parking, very clean, well appointed, spacious and comfy rooms

could not access the wifi

i liked the restaurant food and free kids area. the restaurant staff were especially nice.

car parking is taken by other rooms, so we have to park our car outside, it is a bit unsafe for us

30pm after a long day and a car full of tired kids to find out we couldn&#

ordered room service, waited 45 mins, called to ask if it was on its way (kids were very hungry), told us they

restaurant is amazing beds are so comfortable spa amazing!!!

used the gym which has weights and cardio machines

staff are super friendly and the spa bath is

balcony and kitchen were perfect

bed wash very comfortable and the unit was very clean, was well furnished excellent kitchen facilities if wanting

room, good layout, excellent bed, nice show, practical, useful kitchen

no wifi information in room

free coffee at entrance and the gym.

very accessible, parking was good and having the laundry on the floor was great.

parking on site took the stress out of taking the car

parking was a tight squeeze - might be a bit of an issue for anyone with a large car but we are not

wish there were more parking facilities

love the character & charm, amazing central bar & meals were delicious

check in process very quick and parking available which is an added bonus

the laundry is equipped with a washing machine and dryer

kitchen supplies were very limited.

bath towels were dirty the stairs to the garage not told wifi code not told housekeeping was weekly underneath

the kitchen is equipped for 4 people to dine and we noted there is a small woolworths at the end of

was spacious, clean, very comfy bed & well equipped kitchen & laundry

pool needed a clean

easy pool and gym access, beautiful rooms.

bar in rood top should have more options in the menu

no room service [ covid19]

easy pool and gym access, beautiful rooms.

pet friendly, great staff, beautiful meal

no swimming pool or massage service

& balcony exceptional; amazingly comfortable bed; pet-friendly, super friendly staff

would be great to have a pool

the staff in the kitchen/cafe were very welcoming and went out of their way to cater for you

$20 for car-parking was a bit expensive and we didn't have breakfast as we thought it a bit expensive as well

easy to order room service- meals lovely

free wifi

advertising that kids stay free on booking but then we had to pay extra for our child to actually have a bed,

bar food in fridge,and no soap just all in one gell that did not smell very nice and had no

spacious. very comfortable bed. great shower pressure and spa tub.

unreliable wifi; i could not connect at all to the wifi.

minimal kitchen facilities

the jet spa bath was a blessing after i did park run at jells park

no kitchenette & sink for washing cups

wifi levels were low enough for me to be able to sleep

no onsite restaurant for breakfast, only room service

good food in restraunt. very comfortable rooms, beds and pillows. plenty of parking.

place to stay with huge rooms and separate bedrooms play stayed in the spa room and the spa was excellent as

lots of parking. staff very friendly and helpful.

i stayed in the apartment style room, an excellent home away from home, super well-equiped kitchen, oven ,

room service breakfast was amazing,you get really good value for the price and the little things

buffet breakfast was lovely and they even had little activity bags for the kids

guest laundry rip off. says $3 but would only go with $4

comfy atmosphere, multiple cafe/restaurant seating areas, great landscaped atrium and excellent gym facilities

the kitchen area was not that tidy and the room just looked a bit run down especially for it to be a

great to have free wifi and laundry

rooms - the kitchen facilities were excellent, room was really large, bright and comfortable

grubby kettle broken, door lock to enter outdoor balcony broken and unable to open, lack of room service and

even there is a small kitchen

there was no restaurant, no minibars and in the hallways were spare beds and laundry bags

of room was good, easy to access free wifi, room was clean and heatherdale train station is only walking distance

underground parking was well lit

location in mitcham with plenty of undercover parking

free laundry which was surprising

there was ample parking available

huge tv, bar fridge and cutlery, large bathroom, aircon, actual dining table and chairs all positives

very clean, good value for money. breakfast included. close to monash university.

good meals at the restaurant access to gym and sauna

noisy room. traffic and gym noise. bed very comfortable and clean.

so parking is a breeze

the 2 bedroom apartment was amazing it had a kitchen lounge room and so much space for a family

great service at reception, in the bar and room service

wish the room we had at least had a microwave if not a full kitchenette, and there were a lot of steps with no

room service and food was excellent staff were friendly and the rooms were great value clean and

bed not so comfortable . wifi not good. no chips/nuts at the bar!!

in room or fruit in the lobby, as well as a leafy-green room service option, would seal the liveable wow factor

breakfast was a little disappointing and it was difficult to get room service

early closing of bar and dining facilities

from check-in to bags was delivered to our room and free drinks were provided in the minibar

allowed us to use gym / shower on arrival before our room was ready and when we checked out

location was great, spa bath was super huge, seriously i almost couldn t get in it was so big.

the pool and gym area was fantastic, the gym was small although equipment but still thought it was great for

gym and pool were both outstanding as well

room and breakfast

no gym with a treadmill no gown options would pay for one!

another extra benefit is the free laundry in the basement

free mini bar and snacks

the wifi was slow

room service food was delicious

the laundry facilities are hard to use

and she said oh we got kids coming in here and eating like adult so we want to just consider toddler as

great reception, bar and room service staff...ultra helpful

room service didn t start until 5 and finished quite

very clean area with nice facilities such as a gym and outside fubction area

the restaurant had opened a little earlier or if we could have had a room service breakfast it would have saved

the kids were very happy to get that last swim in ud83dude01ud83dude01 i also loved the beds in the

location, comfort and off road parking

location, parking is available, staff were super friendly and helpful

on site close to the city but not near all the crazy spacious rooms heated pool and spa gym me and my partner

wonderful service and lovely smiles. kids loved the puppy picture on the wall.

free wifi and car park onsite room is spacious and clean, not modern but comfortable

it would be fine for kids

location, kitchen and laundry facilities

the location within walking distance to south yarra train station was a huge bonus for us as our kids didn

spacious rooms, good kitchen space, laundry & rare free parking for higher vehicles

room was perfect with everything we needed, and the spa bath made our vacation truly relaxing

there is a laundry for tenants to use as well

the kitchen could have been a little better

i even brought my pet along, and the room was still very comfortable and pet-friendly and it felt like a truly

room service was wonderful and prompt (definitely recommend the club sandwich)

gym and restaurant were amazing

only down side was that the restaurant was not open and i was really looking forward to getting room service

liked the location, ease of parking and having a restaurant and bar right there after a long day travelling for

the chef, kitchen and bar staff were / are incredibly helpful and accommodating for specific dietary requirements

wifi kept dropping out and there need to be a few different firmness/thickness of pillows in the

very clean and quiet. small, week appointed rooms, lots of free parking

cleaning - toliet rolls were half used, 1 tissue left in box when replaced just chucked on sink room service

the music in the bar still loud after 10 pm. not good for people who have slight sleep issue

6 pm so there was more than enough time for it to be done after driving almost 2 hours with three kids in the

gym available

appreciated the complimentary laundry facilities

shopping & cafes - trams) - our second 3night stay - spacious quality fixtures & fittings - full kitchen fit

location, plenty of space, comfortable furniture, laundry and kitchenette a great bonus.

great for families with kids

i used the local gym services offered through the hotel which was a nice way to unwind

great for a stay cation. swim in the pool, luxury bedding,. room service, treat yourself.

pool and a changeroom there that you could get changed in if you chose to swim

residents of a joint apartments and it s a small area overlooked by hundreds of units & plenty kids

our group made good use of all the eateries, restaurants, supermarket, outdoor pool & gym

stay treasury on collins with free netflix, laundry, free food and drinks mezzanine so for same cost comparison

ve liked a kitchenette perhaps in the room just very limited options without purchasing

the pool location with a new building next door

room was beautiful, the view was so pretty (i loved being able to see it from the shower), and room service

renovations occurring, they charge $35 for parking and charge for wifi, room wasn't ready until after

kitchenette on each floor, tram stop at 5 min walk, lots of cafes and restaurants nearby

no window, no toothbrush and was not given wifi details

smart tv, great wifi, shared kitchen spaces with

staff, the kitchen facilities, the rumpus area, the location

the great undercover car park, the filtered water tap in the chill room on our floor level, great wifi and a

the public facilities in the hotel are clean and spacious, including the gym, pool, spa, and conference room

wifi worked on my laptop but not my phoen for some reason.

person it was great - good size and equipped kitchen area for breakfast and comfy bed and daily room service

out of service for a couple of days almost inconvenient, the daily room service

the wifi disconnected from my devices and tv about every 2-3 days

and provided breakfast was perfect for our needs

very good location privacy kitchen with enough utensils

secure, felt safe, off street secure parking included, great value, walking distance to medical appointments,

the kitchen was well designed and had everything that is needed for self catering

parking great too

own facilities like kitchen and lounge area

only booked this inn because it advertised a swimming pool and hot tub,it didn't have either

we needed a laundry as we didn't know the area it was difficult to locate one

love free wifi which was no drama to connect and the manager/owner is always a pleasure to deal with

the kitchen nook was conveniently set up

wifi internet that i have experienced in a motel

bed was comfy, very good wifi

decent gym and laundry facilities were

there is a laundry room, but you need to prepare single coins for yourself to use the laundry

the gym is very very basic

kitchen well equipped, but we did not use it

pool, spa & sauna on-site, close to albert golf course

room service an added bonus, and of course the gym

staff was welcoming, the view and room amazing and they have spa and gym

the bed is very comfortable, the room has apple tv, and you can watch netflix directly; i ordered room service

wifi works very well

the hotel had kids of value for the price and it s in a great location

breakfast was nice, but a little steep with price as i only had 2 poached eggs and toast.

although the hotel had a laundry room, it cost more to use the laundry, which i feel like is already paid for

2- i returned to my room before room service had finished serving the room on sunday

we couldn't get access to the sauna/gym

my daughter enjoyed a spa bath but the jets were quite dirty

kitchen facilities, a balcony and a spa bath were a bonus

areas overlooking albert park, all the facilities you could wish for in the room, great storage & spa bath in

separate office desk and dining table, youtube and nexflix (requires account) from tv, good wifi, large luxe

friendly welcoming staff, modern decor, immaculately clean, huge rooms with full kitchen facilities, fantastic

restaurant is a shambles with kids shouting, screaming and making a mess

loved the large room and private spa bathroom with a tv, the bed & ironed sheets were extremely comfortable

the room was lovely, nice deep spa bath and comfy king size bed

the pillows were very uncomfortable. room service meals need a lot of improvement. tasteless

gym is not very good but they have access to a 24 hour gym which was much better and only 6 mins

we did call room service at 9pm and they did give us a glass of wine

sauna, spa gym and pool are great and clean

nothing really but pool could be bigger i guess but not a big deal

great time with my kids ud83dude0aud83dudc4d really we love it, location grat, swming pool great, gym good ud8

facilities and gym

plus was definitely the location, next to the fitzroy swimming pool if you need to unwind in a spa and steam

saturday night loud music from bar reverberated through the floor and room.

noisy road outside, no wifi in room

plenty of bathrooms, a laundry service, and okay kitchen

laundry, kitchen and bathrooms

everything including room service. amazing.

weak wifi unsecured network, no netflix,

a serviette with my room service toastie or some sort of cover over the toastie

the bar and lounge areas in the hotel were spot on for doing some work during the day, so there was an

i had called up one night asking for the 24hr room service and was told by him that there was no food at all,

breakfast and kitchen were excellent, nice bar area. really friendly and helpful

love the kitchen facilities as well as the gym

kitchen area was tiny and appliances hard to use due to shortness of cords.

enjoyed the pool - good for swimming lengths

the pool and spa are so luxurious and the buffet breakfast delicious

pool was great

didn't go in the pool

couldn t get the wifi to work and my aircon/heater made a bit of noise (not a lot of noise, not a constant

wifi signal weak (rm 36) combined with nearly no phone signal (both optus and vodafone) - very

easy parking

breakfast was really good loved the variety and the service

i loved the little extra touches for room service

the bar was really nice and good selection of bar snacks

no spa centre so we used endota

breakfast amazing

only issue i had was when we were swimming in the pool there were some tenants from the apartments and they were

lights in the apartment were very dull also there was no wifi as described in the booking

the beautiful garden and pool is a highlight, interesting neighbourhood which i enjoyed walking around, close

the wifi worked

is not just one room, it's an apartment with laundry, separate bedroom, bathroom, lounge/dining and kitchen area

the meals, both room service and the gin and wine bar

no breakfast buffet

room service 'three mushroom ravioli' for dinner which seemed not as described on the menu

room service very quick, staff extra helpful, pillow menu which was great and good size room that

loved room service for dinner

i was not aware of wifi access. this could have been mentioned/explained during check-in.

wifi didn t work on first night when we had planned a night in the hotel watching movies

reception on first floor. the wifi password was not in the room.

gym too small

went to the terrace bar for a drink it probably could do with abit of an update & the service was quite slow as

i also loved the fact that it had a kitchen and laundry facilities available

they also have a kitchen and laundry at the rooftop

the kitchen is excellent and well equipped and i have stayed here on many occasions

room was good, toilets/shower down the hallway and there is a kitchen and laundry on the roof

the wifi worked fairly well

room service menu was very very restrictive.

comfortable, equipped, relaxing lounge area, awesome kitchen, great beds, hot showers, full laundry, welcoming

only down side was gym was closed,i went for a walk along river instead.

laundry facilities in room

the gym.

rooms were modern the beds were very comfortable loved the shower the rooftop pool and gym are amazing

room service is not good

no spa at the hotel but loved the pool for our kids.

no spa at the hotel but loved the pool for our kids.

dolly bar closed for 2 nights a week

had a family room with kids

described kitchen, not actually suitable for cooking

to the excessive hot weather would have been nice to allow the pool to be open longer than locking it up at

& families staying opposite, makes me think it is some kind of half way house , tried to use laundry & it was

our kids enjoyed the pool

confortable bed, clean, helpful staff (both reception and room service), excellent location

no laundry for washing clothes

need some upgrades. laundry would have been nice. windows need cleaning.

everything else... location, very clean, convenient, friendly staff, kitchenette, board room.

the laundry dryer is free but not working properly. hopefully get fixed soon.

rails, heating couldn't be turned down, scratched doors (paint missing on half a door in the laundry)

beautiful building. well thought out amenities for the bathroom and kitchen.

location and the kids loved the pool.

swimming pool was welcome relief to the 39 degree day

we loved the building so much, pool was great for the kids and cafe right there fantastic.

bags of rubbish and laundry left in living room. no remote for aircon.

pool towels only one pillow each i found the staff abrupt wasn't given wifi voucher on check in

not clean (kids white socks were black walking on it for a few minutes) lack of cutlery and glassware (in sets

full kitchen and laundry - perfect for a longer stay

the wifi would drop, i was finishing a briefing for work, but i had to go to the shopping centre, i

also no mini bar or room service was dissapointing for the

i would have liked a gym on site

great location and good value for money. bed very comfortable and wifi signal strong.

the bed was comfy.nice little kitchen

try any of the dining options offered so cannot comment and also did not need to use the hotel wifi

it even included a fully equipped kitchen, complete with tools for cooking, which made my stay so convenient

kitchen facilities, decent size fridge and lcooktop. table. couch, coffee table

the bathroom was quite modern and the laundry facilities were perfect for us after a week of travel

have stayed at a lot of apartments in melboune this is the worst by far, wifi unusable bedrooms so small cot

room was clean and kitchen was good

slight inconsistencies in room service

clean room, wifi, friendly staff

pod machine and tea usb wall sockets and powerpoints provided qr codes made it easy to order room service and

service club lounge gym staff

as a result, i wasn't able to get my laundry done on a weekday, so i ended up having to pay the weekend rate,

bathroom bin wasn t emptied from prior guest. gym was very lacking in equipment.

difficulty connecting to free wifi

door step out- so convenient) * room was separated( bedroom can be door shut if need) so when kids watching tv

wifi both in the room and the lobby, making it difficult to stay connected on a call

to cbd trams trains buses , what the hotel had to offer with bar restaurant spa sauna and pool

nice and clean had friendly staff great pool,spa,gym rooms were very big and comftable.

loved the room and the gym and the location

was clean, very comfortable, i like how it has a pool/spa

guest laundry available free of charge, great for travellers

there s guest laundry and a pool on site

the bedroom i had was a great size with a full kitchen and a comfortable lounge area and bed

kitchen needed to be equiped a bit better. no salt/ pepper.

the wifi didn t work and had to call reception for a work around

the laundry was excellent and greatly appreciated after travelling for a few weeks

good gym facilities

the laundry facilities also were convenient

lovely little kitchen even though we didn't need it

but thats when people travel so your kitchen should stay open

great air conditioning and well appointed kitchen

it was nice they had coin laundry available

if you got a car and no kids and just want a crash pad it's perfect

artwork was not suitable for kids, especially if you have teenage kids

there was a proper sink in the kitchenette and a microwave, fridge and some useful kitchen items

wifi kept dropping out

loved its class- eg being greeted by the groovy bar and french bistro at the front of the hotel, its mirka mora

couldn t use the pool but beside that it was pretty good

free car parking convenient location comfy beds

the rooms were well equipped with tea/coffee, an iron, tv and wifi

spa is good car park is close enough to rooms

general matainence a little behnd such as gadden/pool maintainence and carpet cleaning