excellent staff and clean room. free coffee and tea. good pool and gym.

clean and comfortable. the gym was nice. restaurant was great for dinner even at 8pm.

parking

breakfast set-up was excellent

that we had to pay extra for breakfast

fitness room very dirty

didn't need pool, fitness ctr, not even the shower

the fitness and pool rooms were closed which was disappointing

no pool open. no bat or restaurant open

on doorways) and hallways need some cleaning, hotel itself is very basic to no amenities, no pool or outside seating areas

gym in basement

the breakfast was a bit boring

the restaurant and bar is a big hit

close parking

big parking area for trailers

should include a complimentary light breakfast. even red roof inn does that.

pool wasn't open but that's due to the times i'm sure.

breakfast awesome. location tucked away

ample parking

kids loved the pool

drain plug was tricky on spa tub!!

the tub and spa was dirty

the spa tub was nice and for the price of the room we were happy with it.

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

we had reserved 2 king suites with jacuzzis&spa bath

the staff was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

fruits,cereal and bagels for the price of the room i thought they would offer more of a hot breakfast

breakfast was okay

good breakfast

breakfast :

with covid everything is limited but there are ways to keep the pool open and serve hot breakfast if you are going to keep the hotels open

the beds were very comfortable. the place was clean and beautiful. breakfast was fantastic.

i. like the breakfast i like the whirlpool and i.like the exercise room

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

the breakfast was very good. great selection.

kids enjoyed it but it could have been better for my room i had to switch rooms because of an

it was close to the freeway, shopping plazas, quiet not crowded,ample amount of parking,allowed pets

laundry and microwave were good for amenities

did not have black out curtains, only a sheer window covering so the parking lot lights shined in all night

even let us stay in the pool longer, my kids loved that

maybe a variety for the breakfast.

room we stayed in did not have curtains on the windows by the sofa bed, and the lights from the parking lot made it hard to sleep

it was beautiful, staff was wonderful. loved viewing the other rooms and enjoying the spa tub!

only drawback was that breakfast was served in a dark basement that felt a bit dungeon-like, which didn't match the warmth

the elevator and poor wifi

pool and fitness center were not open, due to be under construction

pool & hot tub were great temperatures

seating for breakfast buffet, it was pretty busy that morning

the breakfast was an actual,

breakfast was very good

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even at 630 am

was not great and sad the hot tub was non functioning as that is why we chose that hotel for the kids

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the morning

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

the staff was so friendly...pool guy great!!!

no bar to hang clothes on in closet no water pressure, lukewarm water phone did not work when we

blinds let in the parking lot lights at night and the morning sun super early

just about everything. room was clean, staff was great. food was good for breakfast.

very clean. nice breakfast. quiet. nice price. nice location.

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your party

kitchen in the room

the breakfast had minimal options, but the gym was nice.

the staff was very nice and the breakfast was good also

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

serving breakfast in the morning with plenty of coffee and juice

the amenities laundry/pool and the room set up, location, plus price for the week.

laundry machines worked great and didn't cost extra

the kitchen and living area were a great addition

complementary laundry facilities....very helpful while traveling on vacation.

staff was friendly and breakfast was good and healthy

breakfast was really delicious. the food and coffee were the best we've had at a hotel

location and the great free hot breakfast. love the corner room/king size bed too.

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the pool closed but not their fault

breakfast was ok but could add bagels and cream cheese

size of room as well as the breakfast selection

the smallbut well designed kitchen was extremely helpful

courteous and most helpful staff. excellent amenities in the room including a kitchen.

friendly staff, great breakfast, clean room, comfy bed. i would definitely stay here again.

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

the bar was closed

nice breakfast, great location and facility

breakfast was very good

decent breakfast

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

my children and i love the gym was open 24 hours

free shuttle services were offered which helped take away some of the stress

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

price, location, cucumber water in the lobby, fitness center

fitness center was clean and available

parking, wifi, security

smelt like trash going through the halls and kids running everywhere glad i didn’t stay

major complaint was that we did not get room service the entire time that we were there

the spacious room, the amenities, the breakfast, the gym, and the friendly stay.

the pool could have been bigger

the room the kitchen

was excellent and the kitchen staff was friendly and accommodating

the breakfast was a pleasant change compared to usual places

breakfast had a nice variety and selection

room was clean, well laid out, and bed was comfy, loved the stocked kitchenette and the comfy sitting room

also really appreciated the free passes to the lifetime fitness

did not eat breakfast

pool wasn

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

weren't enough dishes in the kitchenette for two

i liked the the pool the back fireplace and the gym

they were very accommodating about late check out and anything we needed

breakfast felt underwhelming

3 spots were being taken up by hotel shuttles

did not like the wifi connection i even paid extra for faster speed it did not work at all

bar was cool, however the fountains, and the bar and restaurant were the best parts besides breakfast

happy hour great breakfast bar with more than most

enjoy were the mattresses of both the bed in our room in addition to the let out bed for our kids

the fitness facility could not be used and the breakfast was poorly managed

staff from front desk to breakfast staff to bar staff, all were wonderful

the wedding venue stage and bar area

friendly staff. clean. quiet. comfortable beds. shuttle.

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

location .. amenities .. bed comfort .. early check in ..

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the bar and the location

not free or particularly good; bar minimal & not friendly

the lobby bar was a bonus

bar attendee was awesome, felt as if i was in the

good i had room service

the dining area and breakfast and lunch area were lovely.

room service was quick and delicious

breakfast bar is by far the best i have ever enjoyed during any of my many travels

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of noise in our room

was very upset when o got there and there was only and indoor pool

in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of families in the lobby when we checked

convenience to cleveland clinic cleanliness shuttle service staff was very helpful and kind

thankfully we were able to get a shuttle to the food court at cleveland clinic

suite, wonderful facility, free shuttle to cleveland clinic would stay there again in a heartbeat

great for us with hospital so close. shuttle service fast and also within walking distance

bar way overpriced for what was offered

room service was great and most of the staff were friendly

love the free shuttle service

the room an customer friendly pool and all the guests were respected

exercise room and pool great, clean, and available

room service

the kids loved the pool and popcorn

the laundry facility was clean and well maintained

bit loud in lobby with kids but its kids

the pool was closed because kiddo vomited in it.

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

lots of parking

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

nice pool

pool was not as warm as it should be for a advertised heated pool

there was no hot tub, pool was chilly

the breakfast was only adequate.

i wish it was a hot breakfast.

i loved the pool table and the jenga set up

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was fine.

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

i requested an early check in and the room was ready upon our arrival

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering where everyone can see us

lots of towels and great breakfast. friendly staff.

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

breakfast, gym, friendly hotel staff / front desk

cranky bar manager

clean, great location and early check in and late checkout.

gym floor, smoking area/outside sitting and pool

the staff made it right by offering to move to a different room, but we declined and then offered breakfast in the morning which we enjoyed

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

only complaint... no guide on the tv for the kids.

the gym

my sister left after helping me unload my kids and luggage and then left

staff, location, breakfast, gym and cleanliness of hotel was great.

of breakfast service, neither in-person or through room service

kids slept like rocks on the beds all night

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

service express room service timely and good food

what we didn't like was the closing of the urban steakhouse and non-access to room service

fitness room and guest laundry were closed.

supervision on pool of other children , no adult time kids splashing everywhere even in hot tub

the kids loved spending time in the pool

the pool and hot tub were perfect for the kids

they had room service, although only until 10 i

vault bar not open on sunday

the vault bar was the best bar i have ever been to

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

rkers' downtown and josh was a great bartender and shared places we

gym is outdated. breakfast is terrible, restaurant is mediocre.

the free coffee service in the immaculate lobby and he also recommended a great place to get breakfast just a few blocks from the hotel

the breakfast was great we had the chicken and waffles can t watch t to go back

our room was not ready, and we headed to the bar attached to the hotel

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning

breakfast was more than expected

could be a bit too crowded w/ wild kids at times

my kids enjoyed the fitness room

my granddaughter used the gym and said it was good

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

bar and restaurant staff was very friendly and accommodating

great hot breakfast, nice little bar, valet parking

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

breakfast onsite was great as well

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

we enjoyed our stay very much: we were particularly amazed by the size of the room and the gym

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

gym floors needed some sweeping but minor issue

also the breakfast room service was delicious

had called three times requesting early check in, room wasn’t ready after being assured it would be

to look around the room for the trash cans, that had been put into the bath vanity, and a kitchen

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

breakfast was on point, the suite was great and the location was amazing

excellent breakfast

very nice lobby. gym is absolutely amazing!

did not like the behavior of the room service employee, and there are not many facilities services, as well as the cleanliness of

they also had to wrangle all of the hockey kids the parents never watch

room service and valet parking

the fitness area/gym was great.

facilities

friendly staff and pool hours.

free and easy parking, delicious room service, great staff

good gym.

the room was very clean and the pool was well maintained and clean too

i also was expecting more weights/resistance equipment in the fitness center

joe at the bar was exceptional...location was key..they got us an early check in as requested.

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

they even gave us an early check in which was great

no fitness center

nice corner view breakfast was excellent

in room breakfast was excellent

late check out allowed us to sleep in and not feel rushed

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

from the front counter to the gym

staff didn t know about bar hours

the location and the room service was great.

also there was no fitness room as advertised

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the breakfast selection was small

the early check in/late check out

free breakfast in the morning was a plus

still under covid restrictions during our stay so we didn t get to enjoy the pool & restaurant

the room's nice and clean great looking rooms and also a swimming pool and hot tub breakfast

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

very quiet and great wifi

the fitness center was nice

like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and 2am in the morning both nights so

the gym area/facility closes too early.

no pool but i knew that when booking.

the hotel also had a laundry room and fitness room that i did not use

there was some miscommunication about the shuttle at one point, so i had to wait outside for a while, but it was a free ride so i can't

walikg distance to a nice local bar for

location and pool

i did not use the fitness center but i did not like how it was inside the pool area either

location from airport is great and staff with early check in were very accommodating

there was lots of yelling kids at pool