pool: it was a little sad

the small wet bar with a sink and the fact the suite had doors that closed to a separate living room

falls ample parking great location

lack of parking

there is a wet bar with microwave and small refrigerator which is just perfect for the road traveler

the breakfast the staff the pool. everything was very nice here.

the staff pool and hot tub

staff very friendly and accommodating. nice gym setup clean everything ud83dudc4c

pool hours

breakfast could have had more options

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

no - it was great and the pool was open and clean.

i did not have time for a workout in the gym

the pool was perfect, just a little cold, i very much enjoyed swimming in it

gym and pool were very clean

very nice hotel. very clean. breakfast was amazing.

free breakfast

nice breakfast, good location 36 mins to the airport

large fridge and mini kitchen are so nice

the pool it burned our daughters eyes

everything the rooms were clean the pool warm the staff was great

staff friendly, indoor pool

was great, as was the pool

the rooms were clean, the pool was fun

clean and nice spacious room. amazing breakfast options.

breakfast had more options than previous hotels i’ve stayed at as well

nice indoor pool

think the pool area could have a nice bright color or redone in a way where it seems as if your outdoors

location was great for our visit to this city. breakfast area was well stocked and clean

breakfast was very good

breakfast layout

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our second

nice pool

literally everything was amazing the staff the food and the pool

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

small pool no hot tub

pool could have been a bit larger but not a deal breaker.

location was great, beds were comfy, gym was awesome! front desk staff was sweet and helpful

was upset that the pool wasn't open. big disappointment.

the snack bar could have been open. a little later but it was t that big of a deal

no meal service on sunday evening but breakfast on monday morning was good

breakfast coupon system

breakfast much overpriced!

breakfast left a lot to be desired

even amidst some foolishness with one of the bar guests

the staff was friendly and welcoming. hotel was very clean. good breakfast.

a beautiful space, the staff was incredibly friendly, the rooms were spacious and clean and the bar was fantastic

the parking was convenient

clean rooms, clean pool and everything was up to date

indoor pool. did not appear clean

experience and i appreciated how nice everyone treated me and that there was a continental breakfast included as well

cold & hot breakfast

breakfast was good, microwave breakfast sandwiches and waffles

nice breakfast bar! quiet location. friendly staff

breakfast is nothing fancy (pancake

the pool and the fitness center were small but nice to have

kent with a great selection of dining options close by nice that there is both a pool and a fitness center, even though both are quite

room service menu is sparse no beverage list

no snack shop or room service.

the water in the hot tub/spa looked like it had been sitting there for weeks and had a greenish tint to it

pool was closed, and the chairs in the room were strange and uncomfortable

have the most comfortable beds and a good variety of healthy choices for breakfast

everything was great! breakfast was also very good.

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

they gave us a late check out for free

the pool was a little chilly but the hot tub was our favorite

i was grateful they were able to accommodate my early check in.

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

i was not happy with the cleanliness of the shower/bathroom in the pool area

beds n pool

the size of the room and the kitchenette.

loved the way the room was set up with two separate areas for kitchen/living and bedroom/bath

the morning staff for breakfast were always attentive & cordial

the separate suite with full kitchen

the kitchen with a full size fridge, dishwasher, and a 2 burner cooktop

pool was out. unforeseen circumstances but a big disappointment

pool was closed that's the only reason we booked there cause we thought was open

i spend some time at your bar with friends just talking

the gym had nice

pool area was nice for kids.

i didn’t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like he was drunk or stoned

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and we were comfortable in our stay

suggestion is to update laundry area so coins is not the only option

breakfast isn't much. could be improved.

pool was closed. kids were very disappointed

breakfast was adequate

good breakfast, clean room, friendly staff.

nice breakfast

breakfast had a diverse good range of options hot and cold

the breakfast

and great breakfast every morning

great location, nice and clean, great night sleep, breakfast was tasty

staff was so nice! everything was clean. breakfast was sooo good

breakfast is always excellent, and the staff is always friendly and helpful

needs more parking.

the breakfast area was clean and ready at 6:00a on a saturday and the breakfast attendant was great and

a great variety of food was offered at breakfast and the staff were very accommodating

breakfast, free cookies, close to the interstate and nearby restaurants

used the pool and was impressed with it also

no hot tub! it had a pool though so still good

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby come

the pool not being open later.

the wifi was pretty good for what i needed to do

only one ice machine. pool closed for repair. aging.

the free breakfast bar was very nice as well

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and attendants were outstanding, exercise room was extremely clean and working

amenity was a pleasant surprise; the description (as far as i can remember) didn't list a pool or hot tub

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts and undies they swam in

the hotel was clean, had grab and go breakfast, vending machines, and is near anything you could want for food

mmm maybe just breakfast to last longer

the travel websites say there's a restaurant, bar ,gym,, spa, room service, but i've never encountered any of those

the jettub was great and breakfast ud83eudd50 was vary good

is very friendly the location is convenient and located walking distance from restaurants the breakfast is ok but they do not serve any

didn't have any orange juice with the breakfast

easy check in, location & breakfast

the breakfast was hot and had many good selections

breakfast could be better

there was a gym, vending and laundry

laundry facilities were available

day lady is mean the we re kids running around knocking over things too many in a pool no supervision and my sleeper sofa was

my kids kept saying they cut their feet in the pool area

failed to pick up our room service request the last morning

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

pool was too cold

kitchen was dirty, there were several lights out in the room, the kitchen equipment was very poor

kitchenette, extra bedding, iron, and hairdryer in room

breakfast excellent staff excellent pool very nice and warm

pool hot tub

free parking

clean, good location and friendly staff. also very good breakfast and free parking

since we have an time change a little longer breakfast time.

clean, good location and friendly staff. also very good breakfast and free parking

it was relaxing breakfast was great and it smelled soo good.

i’m my life go there again i had to cancel my trip and go to a different hotel while i am with kids

in fairness, there was an extraordinary large number of kids descending from a soccer group in town

wife and i enjoyed having the kitchenette in the room

place was booked and pool was packed so didn't go swimming but will definitely come back here

swimming for the kids.

gym facilities and pool

thank you holiday inn express for being our home away from home during the holidays❤ also the breakfast was soooo yummy

breakfast could be a little better ie:sausage eggs add potatoes.. everything else was good

variety of food for breakfast

it was very clean!! nice breakfast bar area.

pool and fitness center closedud83dude16

to covid restrictions but still was able to go to the overcrowded bob evans and packed full mgm casino

the breakfast was ok

breakfast was excellent

the breakfast was small!

missed being able to use the pool.

early check in great

pool did not seem clean

the breakfast was not that big.

breakfast had a lot of options. we were on the 3rd floor so it was quiet

breakfast was good despite covid challenges

activity area because they have more than just a pool is amazing

pool was amazing had so much fun swimming playing around with my kids and friends i will come back for more stays… i didn’t make the breakfast but next time i

the pool was nice a lil crowded but overall

the pool and play area is large and very good for guests with children.

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable

no pool no breakfast ..

pool was closed. some rooms looked trashed from the outside.

got a ground floor room as requested. pet fee was only $20.

pool and breakfast closed.

friendly staff, clean nicely updated rooms, and a good free breakfast included

pool heat was broken the first night i was there and closed the second night i was there

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

clean rooms. guest laundry operational.

very clean and nice breakfast

the breakfast bar and bar but i understand due to the covid

the room, pool and staff.

the hotel also has a bar and a mini-market in the lobby

the gym in my room was a big wow factor, ud83dudc4d

and gym were closed

we had a room with a spa tub but didn't get one

pool hours

spa area did not work and it seemed like they did not try to fix it and the business soon there was

the room and indoor pool

i like the beds, the pool and whirlpool, and the fitness room

sauna wasn't working, but the pool and hot tub were a nice place to relax and unwind after a busy day hiking and sightseeing

i did notice it also had laundry facilities which many would

the pool, hot tub, and sauna were a perfect mid winter break for my 11 and 14 year olds!

easy on/off freeway and ample parking

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

nice extras like the pool, patio, etc

i was very elegant. i slept comfortably and the bar was nice.

your hotel was very clean, including the swimming pool area

pool and hot tub are still closed

gym needs some attention

the pool was nice, the hot tub was nice, and the beds were so comfy

grandson enjoyed the pool very much

breakfast needs to variate

the pool was nice too and clean

they don't normally have milk available but he got some from the breakfast stuff

the hotel had a cozy atmosphere and had plenty parking.

the parking was a bit difficult and confusing.

for overnight was excellent, staff was realy friendly on reception and bar too

swimming pool equipment was a little old fashioned.

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and we

our spa experiences, our meals at the cabin, and our accommodations at the resort were all amazing

the parking lot was dark along with the walkway

also, parking lot entrance not illuminated well

steps up and down to the rooms and spa services .

the spa and the experience was pretty great

space room - comfortable bed - fast internet - good breakfasts - free daily snacks - plenty of parking

the hotel was very clean and the location was perfect for golfing at pine valley golf course.

wish the pool was a bit larger for the kids to play in

breakfast is back

great breakfast friendly staff clean place

lights and noise in the parking lot also

great breakfast. spacious room. bed was comfy.

the breakfast was lee's than desirable

loud rock band playing in the parking lot until 1a

it has a pool (which my grandkids enjoy) (+)pool and splash pad. grand daughter loves it! (+)the indoor pool room with amazing hot tub was wonderful (+)the place was beautiful. the staff was amazing. the pool and breakfast was awesome (+)great stay, pool was awesome, staff is super friendly and helpful (+)the breakfast was excellent.the pool was very clean. (+) the pool was great (+)charging stations and incredible pool (+) the pool was fantastic (+) the pool area was awesome and roomy for kids and adults

the pool wasn't open

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

has an indoor pool and gym

beds were very comfortable and free breakfast was amazing

the gym was excellent

parking

able to leave our car in their parking lot as we traveled from airport. great deal!

booked room for 2 adults, 2 kids

lots of kids at the hotel made quite a noise, but they all quiet down at around 8 pm.

kids in hallway. probably should put 2 adult guests further down the hall

the omelet bar was oh so good

shuttle service

with a pull out couch for the kids and a nice king bed with doors that closed the bathroom off and living room off from the

great staff, clean comfortable rooms, nice bar and lounge area, amazing breakfast

the breakfast was excellent

the fact that there was a kitchen along with utensils & plates, etc.

room was adequate and the kitchen was a bonus.

the breakfast was very good and the location was very convenient

the pool was closed main reason i booked was for the pool

but they can work on the breakfast it was cold and the sausage was not good

the kitchen was very useful

the pool was perfect for kids

barbra asked for a mention for the kitchen

loved the shower and kitchen

breakfast was upscale

great hotel. staff were amazing and breakfast was awesome. the pool was super clean.

pool was spotless and excellent for my needs in use of the pool

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

very clean facilities; pool and gym. hearty breakfast buffet.

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

lovely comfortable room, breakfast was very fresh. nice size bathroom. met all expectations.

the pool was great and the kids loved the pool

breakfast and courteous staff

room, swimming pool, staff, breakfast, location

whirlpool room was very spacious and nice at a lower price than standard rooms in nearby hotels

hot breakfast was wonderful

first shift staff the room set up nice pool nice gym parking

no towels on gym and pool. had to ask for them everytime.

i loved everything, especially the actual breakfast in the morning not a power bar with oatmeal

breakfast could’ve been better

pool is very small

i think the pool would have been nice too, but i didn't bring my suit

we have always found the rooms, service and breakfast to be great

breakfast could have been better, offer a better selection of food

very friendly, helpful staff, especially the ladies at the breakfast service

no free breakfast.

i thought breakfast was free

always understand there are a lot of changes due to covid19 but a heads up while booking that the bar and restaurant was going to be closed would have been really nice

they apologized for the shuttle to the wedding venue being late- which made us embarrassingly late for the wedding

the pool, gym and breakfast area were all nice

the gym is available 24hrs as should be -and the equipment is new and fun to use

they had a bar in the lobby was open til 11.

the hotel was very clean and breakfast was good !!!!

loved the starbucks & little bar area to hang out

pool not heated.

it was very clean and pool was fantastic for them

gym could have more equipment, treadmill was broken

the gym is really nice for a hotel and the laundry room is free

the breakfast was excellent. liked having a walk in shower.

i was driving a semi truck and for one, there was room to park it on-site

pool was freezing cold and kids could not enjoy this amenity.

great breakfast and staff

when we went down to swim there was a note on the door that said the pool was closed and we were totally disappointed and the staff assured me that they would let us

pool and room was great

i like the early check in

pool closed to early

staff was great. room was very nice and clean. bed was comfortable and breakfast was good.

close to hall of fame pool closed to early

good breakfast. outdoor pool

we loved the pool and hot tub

pool and hot tub were very well kept

nice hot tub and pool friendly staff and breakfast was good

husband and i loved the free morning breakfast

enjoyed the large room...it was great with the kids

and clean; large breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room was a nice

love that the rooms were so big and it had a lot of the comforts of home like kitchen sink, dishes, microwave and eating table and many other state of the art items

spacious room. friendly staff. bright, cheery breakfast. pool. wonderful kitchen in suite.

breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room was a nice

pool closes too early

staff was pleasant, delicious breakfast, pool was great, wonderful location!

pool could of been better

cannot comment on the pool or fitness room as we did not use them

staff very friendly..good breakfast..great location to alot of attractions

swimming pool wasn't open at 9:00 a.m like it was advertised.

nice continental breakfast in a quiet room

i wish it was a hot breakfast.

breakfast was only adequate

i don't remember there being any other breakfast

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

the hot tub in the spa was also not hot

the spa was amazing

wish the pool was open later than 8

mini-frig, drip coffee-maker, microwave , toaster, bathrobe, ground floor with patio, view of pool - i have screen shots from the bertram inn at glenmore epwebsite as well as several 3rd party

large outdoor pool