the wifi worked well, and the bathroom was in good working order

room service is good and flexible

parking, wifi, & breakfast were included /free

breakfast was not great

burger at the bar wasn't really the bar food i expected, and i suspect it wasn't really food

had a kitchen but i never got the materials needed to cook nor was i able to participate in the breakfast

am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest and tranquility

the kitchenette is well-equipped but instead of a dishwasher you should have a washer/dryer.

wish they protected the hot tub and/or pool so it could be used in the winter.

we ordered room service and we were not disappointed

nice outdoor swimming pool

absolutely beautiful, outside pool, washer & dryer, very clean rooms, and parking

in the parking lot could have been cleaned better

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

the pool

definitely not a place to stay with kids

… room location was really bad … with kids and it was so cold … room heat was off

when traveling with kids, having a pool is a make or break decision

comfortable facility with nice front desk staff and excellent breakfast

kids were afraid of being lock in bathroom

(drinks were amazing) we are looking forward to visiting again and using the spa services

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

fitness room. location. bar. room.

the spa was also very nice

kids totally love the fact we can finally use the swimming pool

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

didn t use any amenities like the pool or gym

the breakfast was yummy.

the indoor pool

the fitness center never had more than one person in it but we saw it and the pool in use

there are clear social distance boundaries in place even at the bar and restaurant seating area

have

she addressed us passively-aggressively and accused one of my kids of stealing candy

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

ample parking close to everything

rooms because another room thought we were making noise when it was some other room with about 6 kids for a birthday party

pool, outdoor patio with tables and chairs, kitchen was great, rooms were clean

the pool temp which they immediately sent someone down to warmup and the hot tub being closed

pool could be a bit warmer and the hot tub a bit cooler

late check out and very clean!

noisy room i was next to laundry room place needs a total renovation

i love using the gym

lady who does the laundry for the facility is also very accommodating

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

the gym was very outdated

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

the pool

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

i liked the gym and the pool.

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

i like outside pool,as inside pool, lobby. i think everything

pool and gym were great. staff was very friendly.

staff was pleasant and they agreed to early check in and late check out without any additional charge

pool was closed, did not mention anything on their website and room service was also not available

at a certain time both pools didn't have towels and it took them about an hour to get them

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

fitness room and pool were excellent

gym was nice. room had adequate space with appropriate amenities.

pool is very small. shower water had low pressure

spacious room they actually serve you breakfast not just bagels and cereal

did not have breakfast but the location is perfect.

very nice inside very accomodating staff enjoyed the fact they had a bar and breakfast

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

breakfast good. people be bad

the continental breakfast was very nice

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

the breakfast was incredible value

the coffee was great and always available. breakfast was mediocre but that was expected.

i still prefer a bar of soap for shower and not the lotions

breakfast- n/a location great

i was a bridesmaid and was not provided any early check in, not even 30 min early

i loved the small gym it was good to use some equipment again

when i got there for breakfast i was told i needed a voucher

hotel employees at the bar front desk and the team at the front desk

room was nice and the bar area was a nice little thing to do to get out of the room for a

the food at the bar bistro was just average.

gym is

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

had a suite that had a terrace that leads to the pool

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

big rooms. nice, spacious pool.

the pool table and ping pong table in the game room were a lot of fun for our group

great breakfast great housekeeping

the bar closed at midnight and i really wanted a beer. but that's just me :d

clean , spacious, great breakfast, super cool staff , awesome heated pool , great gym

a nice hotel but a bit pricey about 200 a night with tax, there could've been a better variety at breakfast however i loved the fact that there was real orange juice and real bacon even though it

no room service, which is not good when you are tired and don't want to go down to have something to

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

pool and gym a bit dated

parking

room service to the room and friendly accommodations

the pool was closed due to covid but that's ok... very quiet

ohh and i enjoyed the gym

the front desk personnel and the kitchen staff

breakfast was amazing

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

staff and also if available they will give late check out.

la quinta is very clean, wonderful staff, lot of amenities, plenty of parking especially for ny, also lot grass for pets

no room service. even when scheduled, nothing was done.

i like the location and it had parking

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

laundry was out

gym some broken equipment needs attention

the pool was very cold i called three times to have them turn the heat on in the pool and it was never

it’s expensive, the pool is dirty and the laundry room

i tried using the gym but for some reason it was not available but i couldn’t find any signage explaining what it

complimentry breakfast & room cleanliness

we stopped for a nightcap at the bar downstairs and amir was great

location was perfect, and the breakfast wasn’t what i’m accustomed to but it wasn’t bad it was a nice covid free

the bar was a great touch and the bed was comfortable

went smoothly, and the bed were comfortable, hot breakfast overall

breakfast was decent too

there was a lot of counter space in the kitchen area

very clean. location was great. staff was amazing. breakfast was 10/10!

would be nice to have an arcade for the kids :)

complimentary breakfast ends too early 7-10am would be better

no breakfast buffet

no room service on sunday mornings

were so pleased with everyone and everything - even the parking area

service from front desk and room service

service was wonderful lack of room service sad but overall great experience

the restaurants & room service

swimming pool and gym

great gym and pool. convenient laundry room. useful shuttle service

the room was very clean, and the laundry facility was great—very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

great pool for kids, comfortable room, great bathroom

the pool area is nice

was great, the bar man, german, was an excellent chap

wish they had something in room stating where pool, gym and patio were,

gym too small not a lot of equipment

king bar and red salt restaurant are truly exceptional

breakfast buffet was great, the property is a beautiful old mansion.

lot of teenage kids running around the property with no supervision

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

the bar wasn't taking cash and the atm was broken

wifi poor connection in our room.

great staff, located where i needed, parking was secure, safe and quiet area.

they basically just close when they want to and no room service available but that s not the fault if the hotel

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

there is a nice little bar to have a nightcap

there was a jacuzzi and that gym was larger

free breakfast

room was nice, breakfast was good. they had fresh fruit out at all times as well as coffee.

next to a lot of stores. easy access to the highway. love that they had a pool and a gym.

the breakfast is actually good and ther is always hot coffee available

the breakfast was kind of bleak

breakfast was excellent was close to where i was going and i'll be back in two weeks

i didn’t like the breakfast or how all the accommodations were closed ( gym, pool, etc ).

the breakfast was a bite more extravagant than was anticipated as well considering the great price

swimming pool not available. coffee in rooms was very poor quality.

was no breakfast or room service

glad breakfast was included especially saturday

you may have thought we were asking for a bar of gold for the towels

wifi didn t work and only valet parking was available

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

there is no gym and the breakfast included is really poor

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

comfort, cleanliness, early check in

friendly staff. early check in

late check out

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

though the property advertises a gym . it was not functional throughout my stay

swimming pool closes way too early, my kids were very upset

my kids hurt themselves on the bed several times

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from street

great room, great to stay with kids, and breakfast excellent

put out- we saw other guests who knew walk away with them- which started discord with the kids

the breakfast was extremely well done and delicious with a very nice variety

great breakfast, very clean, near shopping center, fitness room

selection for breakfast was great

airport shuttle available

i wish they advertised their free shuttle service

breakfast was very. nice to have shuttle service to jfk

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

adequate towels airport shuttle was probably the best kept secret of the hotel

plenty of parking

given any towels until i asked approximately four times over the course of a day and a half, no room service, carpet was torn and stained, small hole in the wall, no microwave, no fridge, bad tv,

they wifi passcode didn't work. its no big deal to me but people want to use wifi it can

pool was warm amazing and staff was nice

i like there r rooms u can stay for the night near the pool n a bar

actually thought the hotel was clean and neat, but its good when you travel without kids

one thing i must say about the parking that they have ample of parking spaces for you inside the hotel

actually thought the hotel was clean and neat, but its good when you travel without kids

free breakfast. free parking.

everything was fine. nice friendly staff. restaurant and bar close by . great location .

friendly staff always went the extra mile and free breakfast was surprisingly good.

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

great location. convenient parking. friendly staff

tha staff was awesome . breakfast was delicious

and there were group of kids running up and down the halls with no supervision

they did provide free breakfast however we were unable to enjoy due to kids sleeping in late

the bed was nice and the pillows. breakfast had plenty to choose from and the gym was nice

too much chlorine in pool.

has utilitarian color and steel bars were - looks like you are at gym

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

like the gym- clean and sufficient equipment to get a good body workout

the bar besides it.

they have a 24hr laundry room

bar barely had alcohol and closed very

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

clean and the breakfast was great

everything! breakfast is amazing, really clean and the staff is excellent !!

very convenience and breakfast,

breakfast was pretty great

pool only open till 9pm

i like that they had an indoor pool with hot tub available.

did like that they had an indoor pool and gym room and wonderful helping staff

pool was nice bed was super comfy and nice and quite kitchen fridge great room

the pool was closed the whole time

gym facilities were not available.

nice gym

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

wish there was free breakfast, cups in gym area, and free parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

only the bar food was available at the bar lounge

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the bar menu is good and tasty

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the spa was excellent as was the restaurant l escale

my spa appointment got mixed up but it was sorted out.

ee i might add) , asked if we needed dinner recommendations,

$100 a night incidentals, no microwaves, no fridge, tight parking lot, the breakfast could ve have been better but i ll give them the benefit of the

natalie at the spa was sweeter than sugar and the body scrub perfect

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

i barely has time to dress and finish breakfast before someone was knocking on the door to throw me out

staff is very pleasant. laundry room is very nice.

breakfast could have been more nutritious.

gym so so

were an extended family with kids and were delighted with location, food choices available close by, the beach chairs and beach

hotel needs to improve the location of the gym it’s now basically in an elongated stuffy closet on the lobby level with no windows

the gym and the swimming pool were in so amazing place

i didn’t get a bed cover for the sofa bed where my kids slept

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent hour workout upon my

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

breakfast, gym and close to airport

shuttle bus srvice, font desk, breakfast.

proximity to the airport- free shuttle- comfortable and very clean property

it’s immaculately clean, the breakfast is good and plentiful, the beds are comfortable, and the staff is wonderful

amazing customer service ud83dudc4f breakfast was a plus++++

hotel has self-service laundry room which is convenient for long stay customers

very very nice hotel and staff. hate we had to miss breakfast

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front