wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

great parking

it was quiet and clean with parking on site.

free parking just outside

they basically just close when they want to and no room service available but that s not the fault if the hotel

the pool was closed due to covid but that's ok... very quiet

the scale in the gym is outdated

really miss room service

the pool was amazing

staff at the pool and gym weren't friendly. seemed like they would rather we weren't there.

wasn't crazy about breakfast. wife thought it was fine.

the continental breakfast was very nice

excellent choices and the breakfast area was well maintained ans always stocked well

breakfast was plentiful and food replaced as needed

breakfast was great

bar is great friendly and always professional to include: hotel employees always very accommodating

excellent gym

hotel employees at the bar front desk and the team at the front desk

room was nice and the bar area was a nice little thing to do to get out of the room for a

the food at the bar bistro was just average.

pool and the sitting space indoors and outdoors!

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

the pool wasn't open. ðŸ ? ??

the individual working the bar used tepid coffee for irish coffee drink and i had to go to my room to make my decaffeinated

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

my son enjoyed the gym

room was dirty, the carpet was coming up in the room and kids kept tripping on it

pool area looked unkept, no staff visits, no fresh towels, pool was dirty

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot, so it was a long wait for us from the 5th

the kids enjoyed their stay

kids running in the hallways; dogs barking all night

no room service

-lots of hotel guests seemed to enjoy the open reception and tables to watch football, be with kids, do some work

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

in this time of covid having a kitchen was very helpful

had a suite that had a terrace that leads to the pool

the pool table and ping pong table in the game room were a lot of fun for our group

stay longer for the poor my kids loved it

the breakfast was kind of bleak

the breakfast was a bite more extravagant than was anticipated as well considering the great price

making my booking, i specifically sorted by facilities like a swimming pool, gym, and airport shuttle service

the bed was extra comfy. breakfast was hot and great .

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

i loved the small gym it was good to use some equipment again

the bar was nice

when i got there for breakfast i was told i needed a voucher

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

and fast check in, room was clean and modern, great pool and gym

a nice hotel but a bit pricey about 200 a night with tax, there could've been a better variety at breakfast however i loved the fact that there was real orange juice and real bacon even though it

clean, decent breakfast, nice staff ,close to everything

no room service, which is not good when you are tired and don't want to go down to have something to

we disconnected it but room service connected it again every day

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

kitchen staff was not very friendly and hard to locate

the front desk staff, kitchen and maintenance personnel were amazing

ohh and i enjoyed the gym

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

our kids were so disappointed

i enjoyed my sent me & my kids n husband we had a good time

the fitness center is also nice too

staff courteous especially the man in the breakfast area

i also utilized the game room which has a pool time the last time i was here which was really fun

hotel & spa has become my home away from home

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

spa was excellent

(drinks were amazing) we are looking forward to visiting again and using the spa services

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

my kids had a great time my son really enjoyed his christmas present which was a hotel stay

room was comfortable, good size, coffee pot in room, fridge, free wifi breakfast available for purchase in the

nice hotel. recommend. great for kids

poor room service

kids was so happy be in this place , they and me, deserve good time together, in some places like

the kitchenette, clean roomy, provided breakfast.

bed confortable, studio space nicely organized, kitchen ok, breakfast very good

friendly staff, clean room, great breakfast, free parking.

unable to use the jacuzzi or pool at the time of my stay

having access to a full size refrigerator and kitchen made me feel like i was home

size, location, parking, friendly staff, amenities

greeting at check in was excellent. bar staff very friendly and engaging.

gym too small not a lot of equipment

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

red door spa waiting end of day and bar great with 2 different kind of

the pool and location

modern amenities and cost room- staff really friendly and helpful in breakfast bar/ bar and front

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

limited availability to pool due to covid.

everything, we love it , pool , room , bed , food , breakfast. gym

meanwhile i heard doors slamming all night, kids running around

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

clean room, warm pool and great hours for the pool and fitness center.

staff bedding breakfast. bar pool the grounds

didn't go to swimming pool

a bright friendly bar and restaurant

in a breeze - asked for different accommodations to be closer to the pool & immediately done- room w/2 queen beds great - the beds & pillows were so comfortable

great breakfast, very clean, near shopping center, fitness room

selection for breakfast was great

the breakfast was extremely well done and delicious with a very nice variety

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

the rooms and the breakfast area are so clean

the fact that each room has a kitchen

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

pool could’ve been warmer

the pool temp which they immediately sent someone down to warmup and the hot tub being closed

breakfast was delicious

the breakfast was yummy.

the indoor pool

breakfast has not been requested.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

breakfast was very. nice to have shuttle service to jfk

good location and clean room. breakfast was actually better than expected

easy shuttle to the airport in the morning

airport shuttle, clean and comfortable bed

everything. especially the breakfast

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more could you ask for

like the fact the hotel had a restaurant room service and also a pool it was very clean and

the room was clean and well lit. the employees were friendly and the bar food was tasty.

expensive for midweek especially when there wasn''t many cars in the parking lot, neither this time or previous stay

pool

quite a few kids running around uncontrollably

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

was a camp of about 20p kids staying there

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

i also appreciated the bar and tv in lounge area

in-house snack and drink bar could offer a wider range of food

clean and good breakfast.

close to one of our favorite gyms and the bed was very comfortable!

parking, wifi, & breakfast were included /free

breakfast and dinner though i didn't have the dinner

i was very happy there was a shuttle that picked me up from the railroad and took me back at the end of my stay

great facilities especially enjoyed the pool

, making for a noisy, rambunctious

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

definitely not a place to stay with kids

when traveling with kids, having a pool is a make or break decision

kids were afraid of being lock in bathroom

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i already had food i just needed to warm it up the ice machine kept breaking down and the

was non existent the gym was a bad joke the pool was closed and i was there in july the rooms are run down i had to

only the bar food was available at the bar lounge

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the bar menu is good and tasty

the receptionist to the cleaners and bar and waitstaff was excellent

location to beach low pet fee

the gym and the swimming pool were in so amazing place

the person in the beach hut was nice and tried to get extra for our kids, but apparently the manager said no

is no gym and no indoor pool

communication by staff or in booking regarding construction & that no gym access

gym so so

held my kids hands

friendly staff. early check in

late check out

comfort, cleanliness, early check in

early check in

breakfast was very good, bed was comfortable, staff was friendly and very accommodating.

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying luggage up the stairs

excellent buffet breakfast, easy parking, could not have been better

service from front desk and room service

the restaurants & room service

the gym facility is in the basement, machines not working

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

the gym was closed

the basement gym is large but there were no free weights, just an old universal machine that did not work

late check out time which is really nice

great gym and pool. convenient laundry room. useful shuttle service

swimming pool and gym

dinner - breakfast excellent service amenities pool pleasantly furnished

pool and hot tub were out of service and we were very disappointed about that

bar in the lobby

breakfast was great

gerald who ran the breakfast bar was terrific. a very good man indeed.

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

wifi didn't reach the first room we had at the end of the corridor

i was sorry to realize the deterioration in the room service, cleanliness

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

breakfast was excellent and they had staff present the entire time cleaning and refilling items as

there was a jacuzzi and that gym was larger

room was nice, breakfast was good. they had fresh fruit out at all times as well as coffee.

breakfast was very limited due to covid accommodations, no hot breakfast, just a cold grab and go

free breakfast

aff changed shower/bath control instead, which was not broken) this was a

there isn t a bar restaurant in the hotel like it says. you have to walk to another building

the staff was so friendly and helpful. the breakfast was outstanding, and it was quiet

don t have room service everyday

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

the staff was incredibly helpful, breakfast buffet was great

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

breakfast, clean and renovated, friendly staff

room is spacious and the gym is quite good

arranged pickup from jfk late at night

breakfast could have been better, the eggs were very runny, would to have liked more variety of

free shuttle from train station, offered late check out.

mind you it's 25 degrees outside so then i have to close the window every other hr so the kids wouldn't be too cold

gym is small and only has one weight machine

desk didn't have quarters for the laundry room, had to walk to the gaa station

a bit pricey and breakfast wasn't included

loved the timeliness of the shuttle and help received. the room was clean and comfortable.

2 adults and 2 kids

staff was friendly, early check in no problem.

no new york times. gym needs handiwipes to clean equipment. sink to wash hands would be perfect.

shuttle services to jfk airport.

hotel wifi keeps disconnecting. it could have been more stable.

she got us early check in, which helped us out a ton

have loved 24 hour room service as i arrived starving after midnight and the market snacks didn t appeal

airport shuttle service needs improvement.

the shuttle service was great and on time

convenience to jfk. the gym. the staff were great.

waterpark/ activity for kids

the shuttle bus worked well which was the prime reason for choosing the hotel

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired as we’ve already unpacked

very untidy since i was travelling with my 3 kids and my wife

everything is self-service and not recommended for travelers with kids

pub only open thursday-saturday excellent breakfast/ coffee beautiful

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

bar and restaurant are on the third floor attic space with no elevator and limited choices for

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

the breakfast was outstanding

the bar besides it.

bar barely had alcohol and closed very

the gym was clean and efficient

super clean, great room service and super comfortable beds

to notifying the front desk for room service

the complimentary breakfast was delicious

the gym was available for free

clean and the breakfast was great

clean. conveniently located. great breakfast. quiet.

very convenience and breakfast,

in oom was stained and bunched up in spots, ceiling tile was stained, air conditioner was noisy, wifi varied from fast to very slow, carpets in corridor had many stains

the room, shower was excellent, beds very comfortable, the pool was great

the location is perfect, ample parking, friendly staff, excellent meals.

the restaurant is not open during the week! the bar looks like it has been closed a long time.

request pool towels, even after maintenance took all dirty ones she didn t replace knowing kids were in pool

surrounded by drab industrial storage areas), exceptionally helpful and friendly staff, nice gym

however, we later got complementary for the kids; which was good enough and considerate of the staff

cleanliness of the hotel and the facilities. the room service was wonderful.

staff great! bar and meals very good. free and fast service to jfk

to jfk, helpful staff, gym looked ok, food and drink options in their cafe